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Salary TBC based on experienceJob Summary: As a Senior IT Technician, you will be responsible
for maintaining and enhancing our organizations and client’s IT systems,
ensuring that they operate efficiently and securely. You will provide technical
support to our clients, troubleshoot hardware and software issues, and take a
proactive approach to managing and improving network infrastructure. This role
also includes installation and implantation of IT, Telecoms and CCTV
infrastructure.
Key Responsibilities:
1. Network Management: · Oversee and maintain network
infrastructure, including routers, switches, firewalls, and wireless access
points. · Manage and allocate IP addresses, ensuring efficient utilization of
IP resources. · Implement network security measures and protocols to safeguard
against unauthorized access and threats.
2. Technical Support: · Provide expert-level technical support to
end-users, resolving hardware and software issues promptly. · Troubleshoot
network connectivity problems and ensure minimal downtime. · Assist in the
installation, configuration, and maintenance of servers and workstations.
3. System Administration: · Manage and maintain Windows and/or
Linux servers, including server updates, backups, and security patches. ·
Monitor server performance and take proactive steps to optimize system
resources.
4. Infrastructure installations: · Execute network and CCTV
installation projects. · LAN/VLAN networking knowledge · WiFi network
implementation
5. Documentation: - Create and maintain comprehensive
documentation of network configurations, system procedures, and troubleshooting
guides.
6. Security and Compliance: · Ensure compliance with company IT
security policies and industry regulations. · Participate in security audits
and implement necessary security measures. · CCTV installation and
configuration
7. Vendor Management: · Collaborate with third-party vendors and
service providers to troubleshoot and resolve technical issues.
8. Team Leadership: · Provide technical guidance and mentorship to
junior IT staff members. · Lead IT projects and initiatives as assigned by the
Manager.
Please
email CV to mfrancisco@intergro.co.za
6d
Montague Gardens
Results for it technician network administrator in Jobs in South Africa
1
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Role Description
This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed.
Daily Responsibilities include:
Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully
Risk & Compliance Responsibilities
Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing.
Person Specification
Mandatory Qualifications:
6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security
Preferred Qualifications:
Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server
Skills Required:
Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator
Technical Skills Required:
Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable):
Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436
3d
1
IT & Infrastructure
The IT Support Technician
Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and support functions.
Semi-Skilled in technical support
Responsibilities include the following:
• • Incident Management functions and processes
• • Maintenance of Tickets
• • Incident Triage, making sure incidents are prioritized and managed correctly.
• • Resolving IT and Facilities related requests or incidents.
• • Ensuring that a high level of customer service and support is provided to all internal and external customers
• • Follow through with P1/P2 escalations
• • Ensure all calls logged via IT Request and Incident Forms, prioritized, and resolved within internal SLA
• • Provide On-Site as well as remote assistance over the phone, through instant messenger and using remote support tools.
• • Password Management – Reset and unlock of user accounts
• • AD Administration, creating, updating and removal of user accounts
• • JML (Creating of new accounts, movement between campaigns, Terminations)
• • Asset management
• • Preparing and re-arranging desks, including moving / setup of computers as required by campaigns
• • Effective communication to team leaders and end users.
• • Resolve all IT requests promptly
• • Log every request and drive adoption by Team leaders and agents to complete the incident and request forms themselves. (Keep track of time taken to perform each request/task/incident)
• • Escalate unresolved incidents.
• • Maintain an accurate ASSET list.
• • Schedule adherence
• • Customer Satisfaction
Good Knowledge of Active Directory, IP Networking, Anti Virus and general technical support knowledge.
https://www.ditto.jobs/job/gumtree/1163168466?source=gumtree
3d
1
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Overview:
The duties of this role include ensuring ongoing maintenance and support of effective IT infrastructure, Network, Website, RIS, and PACS systems to meet business requirements in line with the IT Strategy and Company strategic objectives. This position reports to the IT Manager
Minimum Requirements:
Grade 12 / MatricCompleted Degree / Diploma in Information Technology (NQF 6 or higher) ORA+, N+, MCSE 2016 or MCITP2+ years’ experience in:
Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy,
Print Server, Win 10 & Win 11Exposure to Office 365 and MS Office 2016 – 2021, Enterprise Anti-Virus softwareBasic understanding of:
PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and Anydesk VMWare and HyperV Configuration, Installation and Administration
Virtualization and/or FortiGate Certification (advantageous)Literacy in MS Outlook and ExcelOwn reliable and insured transport, with a valid Driver’s license; able and willing to travel
Responsibilities:
Responsible for ensuring effective quality management of the IT infrastructure, Network, Website, RIS, and PACS systemsResponsible for ensuring effective relationship building with internal and external stakeholders by participating in communication sessions and regularly follow-ups on relative IT issues and prioritiesResponsible for ensuring effective systems maintenance of IT infrastructure, Network, Website, RIS and PACS systemsReviewing data integrity, audits of data and testing systems on a continuous basisResponsible for ensuring system changes or enhancements are implemented to optimize system capabilityAbility to meet deadlinesEnsuring user efficiency by educating and training users on all IT systemsGeneral PACS Administration tasks on a day-to-day basisAny ad-hoc duties
Position Specific Requirements:
Able to work overtime, afterhours, weekends, public holidays and be on a weekly call (due to the industry / sector)Able and willing to travel
(Knowledge, skills and attributes) Competencies:
Problem-solving, analysis and judgementFocused, Confident and energeticVerbal and written communicationWork under immense pressurePunctual and Ethical behaviourSelf-motivated and Time ManagementSolid and Logical troubleshooting skillsQuick Customer responsivenessOrganizational awarenessAbility to multitask an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc1MTUzNDY/c291cmNlPWd1bXRyZWU=&jid=1751291&xid=397515346
3d
1
Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Drivers License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
3d
1
SavedSave
Provides 1st and/or 2nd level telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.
Responsibilities
Not only receives calls from but also initiates calls to the clients.Provides users with proper authorizations.Performs troubleshooting directly in the system of the customer, re-installs programs if necessary.Works with greater independence, possesses bigger authority and knowledge to solve problems.Contributes to solving problems on client-specific devices and applications as well.Solves the overwhelming majority of the problems, forwards only those cases that require specialized knowledge to the next level of support or to a local partner.Shares knowledge with colleagues
Shifts:
24/7, night and weekends
Qualifications - Skill description:
Must have (or be studying towards) any of the below certification:
Microsoft Certified Professionals (MCP)Microsoft Certified Desktop Support Technicians (MCDST)IT Infrastructure Library (ITIL) foundation
Be familiar with repair, analysis and measurement toolsStrong customer- and result-orientationTeam spiritGood interpersonal and communication skills (verbal and written)Understanding of easy to handle administrative tasksUnderstanding of IT – Microsoft Windows and MS Office (Word, Excel, Power Point, Outlook)Social competency to handle also hard emotionsGood ability to handle stress
Language knowledge required:
Advanced German
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTg3MTg4MjQ2P3NvdXJjZT1ndW10cmVl&jid=1163821&xid=1987188246
3d
1
SavedSave
Application technician – R15k pm
This software house company based in Pretoria is seeking an Application Technician
The ideal candidate will
The candidate will be expected to perform tasks which include, but are not limited to:
Provide application support (functional and technical) to users (internal and external).Investigate and analyse systemPerform installations on client’s infrastructure (on-site and/or remotely) and on workstations on the company’s network / premises.Document technical information and processes for existing and new clients.Setting up HTTPS on Java EE application server as well as install / update SSL certificates.Assist the Network Administrator in installing and/or upgrading network infrastructure and workstations.Collecting / retrieving of application log files or database backup on request from other business units.
Skills:
Grade 12 ?+, ?+ skills would be beneficial Application support • Basic SQL (T-SQL - MSSQL) skills• Java EE application server experience (Apache Tomcat or similar)
Should be available 24/7 for application support (functional / technical) to clients
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjE3NjA0MDAyP3NvdXJjZT1ndW10cmVl&jid=1616255&xid=1617604002
3d
1
SavedSave
Looking for a Application Technician in Pretoria!!!
RequirementsQualifications:• Matric / Grade 12• A+, N+ technical skills would be beneficial• Microsoft MCSA / MCSE beneficial. • AZ-900 Microsoft Azure Fundamentals beneficial. • Application support experience.
Skills:• Leadership and communication skills • Troubleshooting and problem-solving skills. • Microsoft Server 2012 – 2022 experience. • Linux experience beneficial. • Network and Firewall experience (Sophos beneficial).• Microsoft Azure, Microsoft Office 365, and Microsoft Exchange.• Active Directory and DNS Management. • Basic SQL (T-SQL – MSSQL) (Advanced SQL Administration skills beneficial). • Java EE application server experience (Apache Tomcat, Glassfish or similar). • Advanced Web SSL Certificates skills. • VOIP PABX knowledge beneficial. • API knowledge beneficial.
Salary up to R15 000 per month
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTE2MjAzMjAzP3NvdXJjZT1ndW10cmVl&jid=1540378&xid=3116203203
3d
1
SavedSave
Salary TBC based on experienceJob Summary: As a Senior IT Technician, you will be responsible
for maintaining and enhancing our organizations and client’s IT systems,
ensuring that they operate efficiently and securely. You will provide technical
support to our clients, troubleshoot hardware and software issues, and take a
proactive approach to managing and improving network infrastructure. This role
also includes installation and implantation of IT, Telecoms and CCTV
infrastructure.
Key Responsibilities:
1. Network Management: · Oversee and maintain network
infrastructure, including routers, switches, firewalls, and wireless access
points. · Manage and allocate IP addresses, ensuring efficient utilization of
IP resources. · Implement network security measures and protocols to safeguard
against unauthorized access and threats.
2. Technical Support: · Provide expert-level technical support to
end-users, resolving hardware and software issues promptly. · Troubleshoot
network connectivity problems and ensure minimal downtime. · Assist in the
installation, configuration, and maintenance of servers and workstations.
3. System Administration: · Manage and maintain Windows and/or
Linux servers, including server updates, backups, and security patches. ·
Monitor server performance and take proactive steps to optimize system
resources.
4. Infrastructure installations: · Execute network and CCTV
installation projects. · LAN/VLAN networking knowledge · WiFi network
implementation
5. Documentation: - Create and maintain comprehensive
documentation of network configurations, system procedures, and troubleshooting
guides.
6. Security and Compliance: · Ensure compliance with company IT
security policies and industry regulations. · Participate in security audits
and implement necessary security measures. · CCTV installation and
configuration
7. Vendor Management: · Collaborate with third-party vendors and
service providers to troubleshoot and resolve technical issues.
8. Team Leadership: · Provide technical guidance and mentorship to
junior IT staff members. · Lead IT projects and initiatives as assigned by the
Manager.
Please
email CV to mfrancisco@intergro.co.za
6d
1
SavedSave
A small, well-established IT consulting
company, based in Kloof, has a vacancy for a Junior IT Field Technician. The
person appointed will need to have good customer service skills, be able to
plan and organize their time, have the ability to work in a fast-paced
environment and must enjoy learning continuously. This position would suit someone who is happy
working in a small team.
Requirements:
·
Valid driver’s license essential as
well as the ability to drive a manual car.
·
2+ years generalist IT Field Technician
experience.
·
MCP or other relevant IT
qualification.
·
Network Administration and Server
deployment (WinServer2012/2016/2019/2022) essential
·
Proficiency in hardware integration
and fault diagnosis.
·
Proficiency in networking principles
TCP/IP.
·
Knowledge of Fincon and Pastel is
advantageous.
·
Knowledge of Mikrotik &
firewalls advantageous.
·
Experience in CCTV, VOIP systems advantageous.
The successful candidate will be responsible
for
·
providing
onsite IT consulting services to clients including diagnosing and
troubleshooting problems
·
providing
network administration support including identifying potential IT risks and
maintaining cybersecurity
·
providing
an IT maintenance function on a regular basis
·
assisting
with IT audits
·
identifying
new business opportunities in terms of software or hardware support.
If you are interested in joining the team,
please send an up-to-date cv to linda@compasshr.co.za. If you have not been contacted
within 3 weeks of your application please assume that you have not been
successful. Please note that all shortlisted candidates will be required to
undergo a competency based assessment.
7d
1
Key Performance areas:Reports to the ICT Administrator and will primarily be responsible for the maintenance and administration of the organization's ICT infrastructure. Other tasks include supporting ICT innovation initiatives, optimizing IT systems, and assisting with cybersecurity management.Requirements:The successful candidate will be required to have a relevant 3-year diploma/degree in Information Technology, Computer Science, or a related field.•Strong understanding of IT infrastructure, including servers, networks, and cloud-based solutions.•Knowledge of cybersecurity principles, threat detection, incident response protocols, and best practices.•Excellent analytical skills with the ability to assess emerging technologies and propose innovative solutions.•Strong verbal and written communication skills, with the ability to engage with stakeholders and collaborate with cross-functional teams.•Ability to work under pressure and resolve issues.•Ability to respond effectively to changing priorities.•Proficiency in MS products (OneDrive, SharePoint, etc).A minimum of 2 to 3 years’ experience in an IT-related field is advantageous.Must have own transport (be able to report to work on time).Application Instructions:Please submit your CV, including a minimum of 2 references, to khulekaniS@wildtrust.co.za by 14 June 2024. Late applications will be disregarded. WILDTRUST reserves the right to vary the requirements and not to fill this position. Should you not receive a response within a month, kindly consider your application unsuccessful.
8d
1
SavedSave
POSITION : IT Support TechnicianAVAILABLE : 1 July 2024 / 1 August 2024SALARY : Basic R12 000 per month.BENEFITS : Petrol AllowanceCONTRACT : Full time with a 3-month probation period, where after you will be re-evaluated.JOB SPECIFICATIONWe are an IT Solutions company in Brackenfell, growing from strength to strength and are looking for a young dynamic, best-in-class IT Support Technician with a good knowledge and understanding of IT products and solutions. The successful candidate should have a passion for IT and must strive to provide excellent customer service. Customer service is key to our business. Duties include:▪Provide exceptional support, installation, maintenance and troubleshooting for desktop hardware, peripherals, data backup solutions, mobile devices, wireless, software, anti-virus, internet, mail, cloud services and training.▪Desktop/Laptop repairs & installations▪Perform basic network support, installation, maintenance, and troubleshooting.▪Liaise with 3rd party contractors and suppliers.▪General IT administration dutiesMINIMUM REQUIREMENTS▪At least 3 years’ hands-on experience in IT Support and Technical environment.▪At least 3 years’ experience in a Customer Service Environment.▪Comprehensive understanding of IT products and ICT Solutions.▪A+/N+ or MCSE/MCSA▪Excellent communication skills in English and Afrikaans.▪Must have good experience with Windows 7, 8, 10, Microsoft 365, Routers, Networking (wireless and Ethernet), Desktop/Laptop hardware troubleshooting, smart phone and e-mail setups, Apple products▪Own reliable transport and cellphone / Valid and current driver’s license▪Must be neat and presentable, friendly, reliable, trustworthy and must enjoy assisting clients with technical difficulties.▪Must be able to work independently, be self-motivated, intelligent, go getter, be a fast learner, enjoy problem solving, handle stressful situations and have a passion for technology while keeping a high standard of professionalism.If you live in the Northern Suburbs (Kuilsrivier/Brackenfell/Bellville) area and you feel you meet the above criteria, please send your CV to: careers@krystal.co.za. Do not contact the office directly. If you do not hear from us by 25 June 2024, please consider your application unsuccessful.
13d
SavedSave
Tame the Tech: IT Ninja
Wanted!
Do you speak fluent IT and dream Customer Experience? Are
you passionate about helping users conquer their tech woes? Then we want YOU on
our team!
We're seeking a skilled and experienced IT All-rounder to
join our dynamic team. You'll be the hero of the office, troubleshooting
everything from network glitches to Microsoft 365 mysteries, working on
projects to develop valuable customer insights and deliver cutting edge
Customer Experiences.
Here's what makes you a perfect fit:
Qualifications:
A degree or equivalent
qualifications in Computer Science, Information Technology, or a relevant
field.Relevant Industry
certifications (Microsoft, Comptia, Cisco, etc.) are a strong plus.
Experience (5-10 years):
IT Support Engineer, Microsoft
Administrator, Security or Data Analyst, Dialler Administrator (or a
blend!)Experience with
Networking, Database Administration, and Cybersecurity are a plus.
Rockstar knowledge of Microsoft 365, including
Exchange Online, SharePoint Online, and Azure Active Directory.
Networking ninja: You can troubleshoot, configure,
and maintain LAN, WAN, VLAN and WIFI networks.
Telephony whisperer: PBX systems and VoIP hold no
secrets for you.
Problem-solving Picasso: You can diagnose and resolve
complex technical issues efficiently and effectively.
Communication champion: You can explain technical
concepts clearly to both technical and non-technical users.
Disrupter: You constantly disrupt, question, and
innovate.
Team player: You thrive in a collaborative environment
and enjoy helping others succeed.
Bonus points if you have:
Experience with
Development (any languages).Knowledge of AI and
cloud technologies (AWS, Azure, etc.).
What we offer:
A Dynamic and Supportive
work environment with:Wellness Benefits:
Health Insurance, ICAS, Social, Sports & OHS committees.Educational support:
Employee Learning portal, Individual Development Plan, Industry
qualification assistance and external training resources.Because we love our
staff: Canteen, Employee Wifi, Pool table, Foosball table & Darts
(with regular competitions).And so much more…
Salary package
negotiable, from R14k to R20k dependant on what you bring to the table.
Ready to join the team?
Send your CV and tell us why you're the IT whiz we've been
waiting for!nishkar@pioneergroup.co.za and jaco.v@pioneergroup.co.za
1mo
