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Results for it support agent in "it support agent" in Jobs in South Africa in South Africa
1
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-Potchefstroom-FebMarch-1262923-Job-Search-02-16-2026-10-01-37-AM.asp?sid=gumtree
7d
Job Placements
1
Job Description:The successful candidate will assist a commercial broker with the letting of retail and factory spaces, client liaison, viewings, and administrative support. This role offers commission opportunities in addition to a basic allowance.Location: Tyger Valley, Cape TownRemuneration:R6,000 basicFuel and phone allowanceCommission on successful deals Key Responsibilities:Assist with leasing of retail and industrial propertiesConduct property viewings with prospective tenantsLiaise professionally with landlords, tenants, and brokersManage enquiries, follow-ups, and basic administrationSupport the broker with day-to-day operational tasksMinimum Requirements:Own reliable transport (essential)Fluent in English and AfrikaansProfessional appearance and communication skillsAbility to liaise confidently at all levelsStrong organisational and interpersonal skillsInterest in commercial property and sales Application Process:
https://www.jobplacements.com/Jobs/L/Letting-Agent-Assistant-1265353-Job-Search-2-24-2026-3-44-04-AM.asp?sid=gumtree
5h
Job Placements
1
Position Overview:To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times.Reports to:Support Centre Team LeaderExperience:Minimum of 1 year’s VeriClaim Experience.Previous experience working in a Support Centre environment will be an advantage.Essential Job Functions:Manage large amounts of inbound and outbound calls.Manage large volumes of tickets within set time frames.Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.Evaluate concerns of the customers and provide logical workable solutions.Escalate issues to relevant department, for further investigation, where needed.Build sustainable relationships and engage customers by going the extra mile.Meet induvial and team qualitative and quantitative targets.Document all call and ticket information according to standard operating procedures.Manage after hour emergency queries on a rotation basis.Skills and Functional Requirements:Understanding and working knowledge of functionalities on VeriClaim.Customer focused & ability to build customer relations.Ability to take responsibility for work done.Effective management skills.Ability to take initiative.Ability to manage multiple tasks simultaneously.Excellent time management and organisational skills.Deadline focused.Excellent problem-solving skills.Analytical thinker.General knowledge of Microsoft, Word and Excel.Excellent command of spoken and written English.Knowledge of the Private Medical Aid industry.Excellent communication skills verbal and written.Excellent Telephone and email etiquette.Detail orientated.Highly motivated and enthusiastic and able to work in a team.Credit Control experience will be an advantage.
https://www.jobplacements.com/Jobs/S/Support-Centre-Agent-1264856-Job-Search-02-22-2026-23-00-16-PM.asp?sid=gumtree
16h
Job Placements
1
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-PTA-FebMarch-1262215-Job-Search-02-13-2026-04-01-30-AM.asp?sid=gumtree
11d
Job Placements
1
IntroductionFuture Careers is a fast-growing South African recruitment agency, with multiple expanding brands under its umbrella. As our business scales, we are seeking a proactive and highly organised individual to support our Managing Director across recruitment operations, daily business functions, and multi-brand social media activities.This is a multi-faceted hybrid role requiring someone who is switched on, confident, tech-savvy, and able to handle a fast-paced environment with professionalism and enthusiasm. If you enjoy variety, love people, and thrive on keeping things running smoothly, this role is for you.DescriptionRole OverviewWe are hiring a Recruitment Researcher & Executive Assistant who will play a vital dual role:Recruitment Support - sourcing candidates, screening CVs, conducting references, coordinating with candidates, and ensuring our recruitment processes run efficiently.Executive Assistant to the Managing Director - providing day-to-day support, managing diaries, assisting with communication, writing, and overseeing social media for three growing brands.This is a key support role where you work closely with the Managing Director to help drive operational excellence and brand visibility.Key ResponsibilitiesRecruitment Research & Talent SupportSource candidates across job portals, LinkedIn, internal databases, and referralsScreen CVs, contact candidates, verify experience, check availability, and gather key informationSchedule interviews and coordinate calendars between candidates, clients, and the MDDraft professional candidate summaries and motivationsConduct reference checks and prepare reportsMaintain organised recruitment trackers and documentationExecutive Assistant SupportManage the Managing Directors diary, priorities, and daily workflowAssist with emails, follow-ups, reminders, and communicationEnsure the MD is prepared for meetings, presentations, and deadlinesProvide administrative and operational support across multiple business activitiesBe a proactive problem-solver who thinks ahead and takes initiativeSocial Media & Brand ManagementAssist in planning, scheduling, and posting content across three brands (Future Careers + others)Monitor engagement, inboxes, and comment responses across platformsWork with the MD on content ideas, captions, and brand storytellingEnsure brand consistency and pro
https://www.jobplacements.com/Jobs/R/Recruitment--Executive-Support-Co-Ordinator-1264358-Job-Search-2-20-2026-5-21-46-AM.asp?sid=gumtree
4d
Job Placements
1
1
Location: StellenboschIndustry: Residential Estate / Property ManagementAbout the EstateA premium, sustainability-focused residential estate in Stellenbosch is seeking a professional and organised Administration Assistant to support the Neighbourhood Manager and Trustees in the smooth day-to-day running of the estate.This role serves as the central administrative function of the estate and requires strong organisational ability, discretion, attention to detail and a professional manner aligned with a high-standard residential environment.Role OverviewThe Administration Assistant provides full administrative, clerical and communication support to ensure efficient estate operations. The role involves resident liaison, trustee support, documentation control, meeting coordination and general office management.The successful candidate must be confident, well-organised, proactive and capable of handling sensitive information with confidentiality.Key ResponsibilitiesOffice Administration & ReceptionServe as the first point of contact for residents, contractors and visitors.Manage incoming calls, emails and correspondence.Draft and circulate letters, notices, warnings, meeting packs and reports.Maintain organised electronic and physical filing systems.Coordinate meeting logistics and prepare minutes.Resident & Trustee SupportAssist with preparation of Trustee meeting packs and AGM documentation.Maintain accurate owner, resident and contact registers.Support onboarding of new owners and estate agents.Track and follow up on outstanding compliance, documentation and contractor matters.https://www.jobplacements.com/Jobs/A/Administration-Assistant-1261960-Job-Search-02-12-2026-07-00-16-AM.asp?sid=gumtree
12d
Job Placements
1
?? WERE HIRING: REENGAGE CAMPAIGNWe are looking for 3 experienced Outbound Sales Agents to join our high-performing team!? Position: Outbound Sales Agent ?? Campaign: ReEngage ?? Location: Westville ?? Working Hours: 07:30 17:00 (Local Hours)?? Minimum Requirements: 9-12 months outbound sales experience Traceable references Matric / NQF Level 4 Strong communication and closing skills Target-driven mindset?? What We Offer: R6 000 Basic Salary Uncapped Commission (earn what youre worth!) Growth opportunities Supportive, energetic team environmentIf youre confident, persuasive, and hungry to earn we want YOU!?? Send your CV to:
https://www.jobplacements.com/Jobs/T/Telesales-Agents-1265163-Job-Search-2-23-2026-9-11-25-AM.asp?sid=gumtree
15h
Job Placements
1
1
IntroductionFuture Careers is a proudly South African recruitment agency with over 19 years of industry excellence. As we continue to scale nationally and Internationally to broaden our footprint, we are expanding our team with driven, resilient, high-performing Talent Specialists who thrive in a fast-paced, people-focused environment.Our Ballito office is growing, we are offering a dynamic, collaborative, and high-energy culture where your success is supported and rewarded.DescriptionRole OverviewWe are seeking a Talent Acquisition Specialist to join our expanding team. The ideal candidate is a self-starter with strong people skills, exceptional communication ability, and a passion for matching top talent with leading South African and international companies.This role combines recruitment expertise, relationship building, business development support, and exceptional service delivery.Key ResponsibilitiesTalent Sourcing & RecruitmentManage the full 360° recruitment cycle across various industries.Source, screen, interview, and shortlist high-calibre candidates.Advertise vacancies using multiple channels (job portals, LinkedIn, referrals, internal database).Prepare professional candidate motivations, summaries, and market insights.Client EngagementBuild and maintain strong client relationships.Support business development initiatives and understand client hiring needs.Managing new Business DevelopmentEnsure exceptional service delivery and quick turnaround times.Candidate ManagementProvide regular updates, feedback, and support throughout the hiring journey.Manage expectations and deliver an outstanding candidate experience.Maintain accurate and organised recruitment records.Administration & ReportingTrack recruitment activities using internal systems and reporting tools.Ensure compliance with internal processes and data accuracy.Assist with documentation, referencing, and onboarding support.Education ProfileWhat Were Looking ForPrevious experience in recruitment or talent acquisition (agency or corporate).Strong communication and interpersonal skills.Ability to multi-task, prioritise, and work under pressure.A proactive approach with a passion for people.Tech-savvy with experience using LinkedIn Recruiter, job portals, and recruitment systems.https://www.jobplacements.com/Jobs/T/Talent-Acquisition-Specialist-1264364-Job-Search-2-20-2026-5-22-21-AM.asp?sid=gumtree
4d
Job Placements
1
1
Key Responsibilities: Personal Assistant and Executive Support (Primary Focus) Diary and Calander management, setting up of appointments and reminders, preparing agendas, and taking minutes.Act as the first point of contactPreparation of various documentation, filing and general administrationHandling sensitive and confidential information with professionalism and discretionRenewal and administration of vehicle licences, sales, personal number plates, and filingManaging / updating various insurance policies + submitting and tracking insurance claimsFamily support and administrationSome travel and transport management and assistantBasic IT supportObtaining clear approvals for every quote/ invoice / jobOffice Management Stationery and office supplies, petty cash, cleaning management, equipment management, suppliers, and contractorsAbility to anticipate needs, resolve issues with speedProperty Administration Support (Secondary Role)Tenant liaison managing communications, and requestsMaintain accurate tenant and property records, including lease terms, documentation, contact details, and filingCoordinate and schedule property inspections, repairs, and maintenance with vendors and contractorsPrepare correspondence, reports, and documentation for leases, renewals, and noticesSupport leasing efforts, including tenant applications and onboarding documentationMonitor lease expirations and follow up on renewals or vacanciesEnsure compliance with local property laws and company policiesTrack and manage utilities, service contracts, and insurance requirementsSupport and work closely with the Maintenance Manager ensuring you are up to date with all outstanding duties, assist with obtaining competing quotes.Working closely with the Finance Manager assisting with billing, collections, and invoicesRequirements:Proven experience as a personal assistant AND property administrationKnowledge and experience with Leases, facility management, and various property requirements.Strong filing and organizational skills and attention to detailExcellent communication and interpersonal abilitiesProficient in MS Office (Word, Excel, Outlook) Ability to multitask and manage time effectivelyHigh level of professionalism and discretion when handling sensitive informationMatric certificate or equivalent; further education in property, business, or administration is advantageous
https://www.jobplacements.com/Jobs/E/Executive-Personal-Assistant--Property-Administra-1264289-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
4d
Job Placements
1
Residential Sales AdministratorSupport a Respected London Estate Agency Fully Remote from South AfricaRemote | Residential Property Sales | R28,000 per monthAbout Our ClientOur client is a highly regarded, independent estate agency specialising in residential sales across Prime Central and Greater London. Known for their professionalism, local expertise, and commitment to client care, they blend modern systems with a personal touch to deliver exceptional service. As their sales department grows, they are seeking an experienced administrator to join their remote team.The Role: Residential Sales AdministratorThis role is essential to the efficient operation of the residential sales team. You will work closely with sales negotiators to manage applicant data, support compliance processes, and help drive viewing activity. Your organisational skills and proactive communication will help ensure a smooth and professional experience for both clients and the internal team.Key ResponsibilitiesMinimum 12 years experience in estate agency or residential property sales administrationRe-qualify sales leads to assess buyer motivation and updates in requirementsMaintain and clean CRM records, tagging or removing inactive or unsuitable leadsConduct outbound applicant calls to generate viewingsSupport AML compliance checks in line with UK property legislationPrepare and issue sales memorandums after offers are agreedUpload and manage applicant data across property platforms (e.g., LonRes or similar)Assist with building automated communication journeys for applicant engagementAbout You12 years of relevant experience in estate agency or residential property sales administrationStrong telephone manner and communication skillsHigh attention to detail and organised working styleComfortable using CRMs and property platformsFamiliarity with AML requirements in residential property (training can be provided)Self-motivated, process-oriented, and reliableFriendly, professional, and committed to excellent client service
https://www.jobplacements.com/Jobs/R/Residential-Sales-Administrator-1261315-Job-Search-2-11-2026-6-24-11-AM.asp?sid=gumtree
13d
Job Placements
1
1
Sous Chef | Stellenbosch | Upmarket RestaurantWe’re seeking a talented and driven SOUS CHEF to join a dynamic, high-volume kitchen in Stellenbosch. This is an exciting opportunity to support the Head Chef in leading a brigade of 14, serving 130–160 covers per service in a fast-paced, vibrant environment.The ideal candidate will bring strong technical skills, a diploma in culinary arts, and a genuine passion for food. You’ll play a pivotal role in menu development, food costing, and operational excellence—while thriving under pressure and contributing to the continued success of a respected, upmarket dining destination.START DATE – ASAPExperience & QualificationsCulinary diploma or equivalent professional certification4–6+ years in modern bistro, brasserie, or fine-casual kitchensProven ability to manage costings, procurement, and supplier relationshipsExperience supporting a brigade of 10–15 team members in high-volume serviceStrong track record in menu development and consistent executionKey ResponsibilitiesSupport the Head Chef in driving culinary excellence and operational efficiencyContribute to menu development, seasonal innovation, and food costingEnsure smooth service execution across 130–160 covers per shiftUphold hygiene, safety, and compliance standards in all kitchen operationsMentor junior chefs and foster a collaborative, high-performance team cultureCollaborate with management to align food offerings with brand visionSalary Package & BenefitsR15 – 25 000 Gross, depending on experience and skillsPerformance bonus (based on food cost %, consistency)Meal on duty and uniform providedIncentives commence after a 3-month probation periodWe appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job! www.recruitforafrica.com DisclaimerPersonal information received from applicants will only be processed for the purposes obtained as disclosed in our privacy policy. By applying for this job, you accept that we can process your personal information as specified and you agree to our privacy policy found on Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in place to ensure the confidentiality of this personal information.Recruit for Africa will only send emails from @recruitforafrica.com domain and will never ask job seekers to pay recruitment, visa or any travel fees into our account.
19h
VERIFIED
1
Key Responsibilities: Personal Assistant and Executive Support (Primary Focus) Diary and Calander management, setting up of appointments and reminders, preparing agendas, and taking minutes.Act as the first point of contactPreparation of various documentation, filing and general administrationHandling sensitive and confidential information with professionalism and discretionRenewal and administration of vehicle licences, sales, personal number plates, and filingManaging / updating various insurance policies + submitting and tracking insurance claimsFamily support and administrationSome travel and transport management and assistantBasic IT supportObtaining clear approvals for every quote/ invoice / jobOffice Management Stationery and office supplies, petty cash, cleaning management, equipment management, suppliers, and contractorsAbility to anticipate needs, resolve issues with speedProperty Administration Support (Secondary Role)Tenant liaison managing communications, and requestsMaintain accurate tenant and property records, including lease terms, documentation, contact details, and filingCoordinate and schedule property inspections, repairs, and maintenance with vendors and contractorsPrepare correspondence, reports, and documentation for leases, renewals, and noticesSupport leasing efforts, including tenant applications and onboarding documentationMonitor lease expirations and follow up on renewals or vacanciesEnsure compliance with local property laws and company policiesTrack and manage utilities, service contracts, and insurance requirementsSupport and work closely with the Maintenance Manager ensuring you are up to date with all outstanding duties, assist with obtaining competing quotes.Working closely with the Finance Manager assisting with billing, collections, and invoicesRequirements:Proven experience as a personal assistant AND property administrationKnowledge and experience with Leases, facility management, and various property requirements.Strong filing and organizational skills and attention to detailExcellent communication and interpersonal abilitiesProficient in MS Office (Word, Excel, Outlook) Ability to multitask and manage time effectivelyHigh level of professionalism and discretion when handling sensitive informationMatric certificate or equivalent; further education in property, business, or administration is advantageous
https://www.jobplacements.com/Jobs/E/Executive-Personal-Assistant--Property-Administra-1259049-Job-Search-02-13-2026-00-00-00-AM.asp?sid=gumtree
11d
Job Placements
1
A well-established property management company based in Sundowner, Johannesburg is seeking a motivated and organised individual to join their growing team.The company specialises in Sectional Title and Homeowners Association (HOA) Management, offering professional and reliable management services to residential communities.This role is ideal for someone with foundational experience in property or community scheme management who is looking to grow within a structured and supportive environment.Key Responsibilities:Managing a portfolio of Sectional Title and HOA schemesLiaising with trustees, directors, and homeownersCoordinating meetings (AGMs, trustee meetings) and preparing documentationEnsuring compliance with CSOS and STSMA regulationsOverseeing maintenance issues and service providersManaging budgets, levy collections, and financial reporting (in conjunction with finance team)Attending after-hours meetings when requiredMinimum Requirements:25 years experience in Sectional Title / HOA portfolio managementSolid understanding of STSMA, CSOS, and governance requirementsStrong administrative and organisational skillsExcellent communication and conflict-resolution abilityProficiency in Microsoft Office (property management software advantageous)Valid drivers license and own transportWhats on Offer:Stable and professional working environmentOpportunity for growth within the property management sectorExposure to a diverse portfolio of residential schemesSupportive team culture
https://www.jobplacements.com/Jobs/P/Property-Portfolio-Manager-Junior-to-Mid-Level-1264138-Job-Search-2-19-2026-8-26-45-AM.asp?sid=gumtree
5d
Job Placements
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