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Your
role will require a high level of customer interaction on a daily basis.As
such, excellent communication, sales and customer service are a requirement.
Qualifications:
1.
1-2 years of
experience working in a salon
2.
Wig/weave
installation is a must
3.
Ability to
communicate in English is a must
Behavioral Competencies:
1.
Be proactive,
time conscious, efficient, and consistent in their work.
2.
Be able to work
under minimum supervision and be self driven.
3.
Possess excellent
communication skills.
4.
Pay attention to
small details.
5.
Great customer
service skills: Ability to listen closely to customers needs and wants.
6.
Be able to follow
instructions.
7.
Closely follow
safety, sanitation and health standards.
8.
Have the ability
to assess the client’s needs.
9.
Meet quality
standards for service delivery.
10. Friendly and confident.
11. Team player.
Specific duties include:
1.
Wig repairs.
2.
Be a timekeeper,
and offer the best service possible in the shortest amount of time.
Product
Maintenance:
1.
Keep the display
shelves tidy and clean at all times.
2.
Adhere to
showroom procedures for checking,merchandising and displaying stock.
3.
Take ownership
and responsibility for security within the showroom and be on the lookout for
shoplifters.
Sales
and customer experience roles:
1.
Spend quality time
with customers, give guidance and advise on hair selection.
2.
Recommend the
right hair product, and advice on maintenance to customers.
3.
Up-sell and
cross-sell to drive company sales and productivity.
Other
duties:
1.
Report on
customer feedback and complaints.
2.
Perform quality
check on hair.
3.
Complete and
update all required administrative reports.
Only
serious candidates can apply! No chancers.
Email
your CV to: elize6907@outlook.com
7h
Mamelodi
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