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FOOD AND BEVERAGE MANAGER
Introduction
An exclusive golf and lifestyle estate situated in Pretoria East is seeking an experienced and organised Food and Beverage Manager with at least 5 years’ experience within a similar role to join the team.
Job Purpose
Responsible for managing all F&B and banqueting/events operations and for delivering an excellent guest experience. Forecast, plan and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
REQUIREMENTS
Minimum education (essential):
Culinary School Diploma or Hospitality Management Diploma
Minimum education (desirable):
Degree in Hospitality Management or Food Service Management or related field
Minimum applicable experience (years):
5 years
Required nature of experience:
Proven food and beverage management experience.Event or function management experience.Working knowledge of various computer software programs i.e., MS Office and restaurant management software (Club Master, Smart Trade).Up to date with food and beverages trends and best practices.Multiple outlet experience as well as banqueting experience up to 400 Pax.Ability to run more than one function at the same time.
Competencies (Essential):
Ability to spot and resolve problems efficiently.Mastery in delegating multiple tasks.Communication and leadership skills.Ability to manage personnel and meet financial targets.Guest-oriented and service-minded.Strong leadership needed to take charge of this department.Self-motivated with the ability to work without supervision.
Other:
Working days: Tuesday – Saturday
Key Performance Areas
Managing food and beverage and banqueting/events operations within budget and to the highest standards.Leading F&B team by attracting, recruiting, training and appraising talented personnelResponsibilitiesManage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.Preserve excellent levels of internal and external customer service.Design exceptional menus, purchase goods and continuously make necessary improvements.Identify customer’s needs and respond proactively to all their concerns.Lead F&B team by attracting, recruiting, training, and appraising talented personnel.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjkyNjE0Njc4P3NvdXJjZT1ndW10cmVl&jid=1394231&xid=3692614678
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Our Sports & Leisure at Fancourt, is now accepting applications for a Sports & Leisure Manager someone who has drive and passion for the industry, with the ability to work under pressure and stay calm in difficult situations.We consider the following as essential:Qualifications & Experience: Grade 12 or equivalent, coupled with first aid training,A Sports Management and/or Pre-Primary Diploma will be an added advantage,A valid drivers license,A minimum of 2 years experience working in a gym or sports club or golf club environment will be required,Thorough understanding of golf (the rules, etiquette, training, equipment, related service, etc.) & facilities management,MS Office (Excel, Word, Outlook, PowerPoint) skills and experience.Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time): Plan, manage, and grow every aspect of the resorts centres and service/product offerings dedicated to sports, leisure, kids club and health & fitness,Ensure that all facilities are maintained to set legal and industry standards,Co-ordinate daily Sports & Leisure, and Kids Club operations,Oversee teenagers and guest activities while displaying excellent customer service skills,Maximize profitability and efficiencies of the Sports & Leisure department and making sure it tracks against the targets and budgets,Recruit, train and develop staff,General staff management and performance management,SHEQ HIRA management requires daily attention to potential hazardous situations when children are utilizing facilities unsupervised or supervised under the care of the Kids Club staff,General administrative duties including stock takes and ordering of stock for Sports & Leisure and pool and pool loungersEnsure extraordinary customer service delivery and guest satisfaction with the service, facilities and the variety if leisure offerings;Deal with all guest and member complaints and resolve them in a professional, timely fashion, liaising with guest relations for any feedback on Medallia and Trip Advisor reports,Ensure special requests for child care (special needs, babysitters, etc. are met.The ideal candidate will be able to successfully demonstrate the following skills & abilities:Time management and ability to organise, plan, and prioritise work,Interpersonal skills and relationship building,Effective verbal and written communication skills and ability to communicate across all levels,Resilience, reliability and ability to pay attention to detail,Problem solving,Friendly and guest centric.Adverse working conditions: Must be prepared to work weekends & Public holidays,Must be prepared to work shifts.If you believe you have suitable experience and qualifications, please apply online.Application Process: Closing d
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg4ODUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1220940&xid=1109_88850
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POSITION: BASED IN Ballito north of Durban Qualifications: Matric/Diploma in Events Management or equivalent Minimum / Previous experience: Strong admin and organization skills with a minimum 3 years’ experience in Eventing.Jonas, golf and club experience an advantageExcellent project and time management skillsDrivers licence with own transport Personal skills and attributes: Hands on, individual contributor and collaborative team playerMust be able to work flexible hours when necessary and able to multitask under pressureAlways looking for exciting opportunities and new ideas to suggest to clients Key responsibilities: Ensure timeous, efficient and professional customer service in all events at the clubAdministrative management and coordination of all club events, member events, corporate events as well as various golfing eventsEnsure clear communication between the departments in the club regarding events
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1ODA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216890&xid=1109_85804
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