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The purpose of the position:· Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator.· We aim for 100% no tickets breached so the job the support desk person is to keep a tight rein on the technicians. They do not handle technical enquiries, they need to understand the enquiry and delegate the correct technician, be it a first line technician, 2nd Tier or 3rd Tier which handles servers and networks. The key performance Indicators of this position:· Coordinating and prioritizing service tickets and manage them through to completion of the ticket.· Provide continuous status information to ensure customer satisfaction.· Initiate customer contact escalates to appropriate parties and resolve incidents.· Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.· Follow up with technical staff and maintain a good working relationship with them.· Make sure tickets are closed within SLA.· Maintain Maintenance schedules for Customers.· Keeping customers up to date on call status.· Customer service, Maintain a good relationship with clients.· Assist with all customer queries.Follow up and review completed tickets. Minimum Requirements:· Minimum 6 years’ experience in IT industry.· Experience on Support Desk.· Computer Skills.· Good communication Skills.· Ticketing system knowledge.· Valid drivers license and reliable own transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjkzMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790798&xid=1109_186931
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Technical Support Manager (POS24084)RandburgR 15 000 to R 18 000 per monthRequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.Good knowledge of CCTV, Access Control, Alarms, Gate motors and Electric Fence and able to technically support the productsPC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn vehicle and drivers license to get to workClosing Date: 15March 2024
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Ready to Join the Ranks of Innovators?We are seeking a Civil Engineer to join our team of technologists.As a Civil Engineer, youll be responsible for compiling water and/or sewer master and/or storm water plans and master plan reports. What you’ll do:Carrying out network modelling and analysis using WADISO, SEWSAN and HYDROSWMM software or similarLearning and working closely with CAD, GIS and GIS projects and handling large volumes of dataUtilising GLS systems and software to produce water, sewer and storm water master plansPerform “bureau†services to municipal clients by updating models and master plansConducting assessments to determine capacity in municipal water and sewer networks to accommodate new developmentsProviding input on new features for GLS softwareWriting technical reportsPerforming additional work outputs related to the roleYour expertise:Function related experience: Minimum of 4 yearsProject experience: 2 yearsSite Experience leading to PrEng registrationQualifications required:Engineering DegreePreferred Qualifications:B.Eng/M.Eng (Civil) or BTech (Civil) or Technician (Civil)PrEng or PrTech registration Other information applicable to the opportunity:Permanent PositionLocation: PretoriaTravel: Will be traveling to client sites and must have own vehicle and valid driver’s license.Â
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This role is within the MyMicros Hosted Services department of Micros South Africa, providingmaintenance and support on all Hosted products and infrastructure. Ensuring at all times thatthe company’s process and control measures are adhered to.
Responsibilities:
Ensure technology is accessible and equipped with current hardware and software.Ensure industry best practices is applied with regard to ( Operating Systems, Security,Database recovery,etc).Troubleshoot hardware, software and network operating system problemsReport health status of the systems/servers on a daily basis.Provide orientation to new users of existing technologyTrain staff about potential uses of existing technologyTravel to Data Centre collect and drop off equipment for repairsProvide individual training and support on requestProvide recommendations about accessing information and supportMaintain current and accurate inventory of technology hardware, software and resourcesMonitor and maintain technology to ensure maximum accessTroubleshoot all technology issuesMaintain log and/or list of required repairs and maintenanceMake recommendations about purchase of technology resourcesResearch current and potential resources and servicesAdvise staff of security breach and/or change in password or security statusTo ensure Backup strategy is adhered too.To ensure Security strategy is adhered too.Maintain and configure VMware cluster.Maintain and configure SAN equipment.Maintain LAN support, server support, licensing, WAN connectivity, applications, networksecurity and monitoringTo ensure all clients are updating correctly to the MyMicros environment.Assist and mentor the implementation team regarding the technologies used in the DataCentre.To ensure accurate and timely updates of logged support issues one the in-house calllogging system.To be aware of escalation procedures as communicated from time to time.Be responsible for interaction with customers via email, telephone etc.Research and test problems to confirm, isolate and identify what caused the problem andsolutions. When unable to resolve problems, escalate to the correct channels.Maintain all documentation required by Micros.Assist with the occasional implementing, testing and writing of any documentation that maybe required.To carry out other appropriate scheduled, work, tasks and duties in any of the companypremises as and when required.Test and troubleshoot new versions prior to release.
In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated ...
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Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
Primary Responsibilities for the Role
Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.Ensure desktop computers interconnect seamlessly with diverse systems.Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.Recommend and implement upgrades on systems to ensure longevity.Assess functional needs to determine system purchase specifications.Identify and repair hardware and network connectivity issues.Establish VPN access for all remote users.Assist in technical upgrading and maintaining of entire desktop systems.Support in testing and deployment of new applications and systems.
Minimum Qualification and Experience Requirements
Grade 12/ Matric CertificateCompTIA A+ or equivalentCompTIA N+ or equivalentITIL FoundationMCP or equivalentMCSE, MCSA Windows 10, MCSA 365 or equivalent2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.
In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyNDcxNjA5P3NvdXJjZT1ndW10cmVl&jid=1294111&xid=3452471609
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Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Drivers License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
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Role Description
This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed.
Daily Responsibilities include:
Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully
Risk & Compliance Responsibilities
Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing.
Person Specification
Mandatory Qualifications:
6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security
Preferred Qualifications:
Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server
Skills Required:
Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator
Technical Skills Required:
Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable):
Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436
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Our client in the Tech industry is looking for a Security Support Engineer who will understand the software, hardware risks and requirements to meet and exceed all customer service excellence, this role will improve your testing, evaluating and analysis of security systems and applications.
Responsibilities:
Perform tests, evaluate and research of security procedures and requirementsUnderstand management systems and security applicationsCollaborate and evaluate security programs for organizationConduct business analysis and risks assessments on new systems and technologiesKnowledge of QA Software and hardware security risksTake care of all built in security systems, computer systems, frameworks, datacenter and hardwareList procedures for the delivery of cybersecurity engineering servicesDevelop firewall to secure the network infrastructure and close off security vulnerability in case of attacksAnalyze and monitor attacks and hacks and report to managementDesign and develop security features for system architectureEnsure all information systems are functional and secureEnhance new Technology services and maintain existing
Requirements
Relevant qualification /CompTIA Security +MTA (Microsoft Technology Associate)Cisco Certified Network Associate -Security(CCNA-Security)Cisco Certified Network Associate -Routing and SwitchingCisco Certified Entry Networking Technician Associate
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
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My client based in Johannesburg North is seeking an experienced IT Operations Manager to join their team. The successful candidate will be based in Parktown, and will be required to go to site meetings, visits ect.
JOB SUMMARYThe IT Operations Manager will be responsible for overseeing and managing all IT systems and IT operational activities within the company. The IT Operations Manager will play an integral part in the strategic planning, procurement, implementation, security, protocols, and management of Information Technology solutions in use at for the organisation and its clients, as well as the operational activities associated with them.
CHARACTERISTICSThis role requires the operations manager to possess the following characteristics:
• Must have a strategic focus and forward future thinking• In a management position, they are expected to possess leadership capabilities and show support to junior technicians within the IT team• Must be willing to work alongside team members to ensure the completion of a job or project• Must be able to handle highly pressurised environments and must be able to have a good sense of judgment when dealing with changing priorities• All members of the team are to uphold the highest standards of accountability, integrity, and professionalism
RESPONSIBILITIESIncludes, but are not limited to:
• Oversee daily IT operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; should be able to troubleshoot and remediate issues that arise• Implement and operationalise information security measures and controls• Develop and manage IT budgets and procure IT equipment and professional services• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments• Ensuring the availability and reliability of systems and networks• Identify and manage operational and information risks• Manage and coordinate IT projects• Ensure effective delivery of services and solutions• Coordinate internal and external resources, timetables, budgets, and the reporting to project stakeholders• Manage relationships with clients and stakeholders• Develop department policies, process and procedures documentation and provide internal training to department and impacted end users• Ensure compliance of department and organisational polices• Participate in internal and external audits; oversee and coordinate responses to audit requests• Manage department team members, including performance and training assessments, communicating job expectations, appraising team members’ performance, and ensure that day-to-day operations are executed• Align IT infrastructure with current and future business requirements and strategic goals• Evaluate, assess and conduct ongoing research about strategic solutions tha...
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Looking for a Application Technician in Pretoria!!!
RequirementsQualifications:• Matric / Grade 12• A+, N+ technical skills would be beneficial• Microsoft MCSA / MCSE beneficial. • AZ-900 Microsoft Azure Fundamentals beneficial. • Application support experience.
Skills:• Leadership and communication skills • Troubleshooting and problem-solving skills. • Microsoft Server 2012 – 2022 experience. • Linux experience beneficial. • Network and Firewall experience (Sophos beneficial).• Microsoft Azure, Microsoft Office 365, and Microsoft Exchange.• Active Directory and DNS Management. • Basic SQL (T-SQL – MSSQL) (Advanced SQL Administration skills beneficial). • Java EE application server experience (Apache Tomcat, Glassfish or similar). • Advanced Web SSL Certificates skills. • VOIP PABX knowledge beneficial. • API knowledge beneficial.
Salary up to R15 000 per month
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTE2MjAzMjAzP3NvdXJjZT1ndW10cmVl&jid=1540378&xid=3116203203
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This well known IT Services company based in Randburg and Pretoria is seeing a IT Technician based in Randburg
At least 3 years’ experience in IT networks and servers.
- At least an MCP international qualification is a requirement. (MCSA is defiantly an added benefit)
- Must be capable to troubleshoot and eliminate issues on your own.
- Must have excellent communication skills and a can do attitude.
- Conduct yourself in a professional manner at all times.
- Must be able to handle yourself under pressure and keep calm in difficult situations with clients.
- Own transport is a requirement.
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzg4NzQxNjMwP3NvdXJjZT1ndW10cmVl&jid=1616261&xid=2788741630
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One of our clients in the mining industry has a contract vacancy available for a Network Technician. The purpose of Global Information Management (IM) is to enable the delivery of business processes, communication, collaboration and knowledge management through the deployment, support and maintenance of enterprise network infrastructure.PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY IN FULLFormal qualifications: CCNARole-specific knowledge: Knowledge of network design and infrastructureNetwork virtualizationFamiliar with a range of network types, like local area networks, wide area networks and software-defined wide area networks.Troubleshooting: identify problems, investigate them and activate quick soluitons to minimize downtime.Document systems analyses, testing, processes and other technical operations in writing. Safety Knowledge:Provides a consistent outstanding role model concerning safety practices with a understanding of the importance of safety.Cisco Switch Configuration, Cisco IOSTroubleshoot and Resolve Cisco Switch IssuesRajant Access Point ConfigurationTroubleshoot and Resolve Rajant Access Point IssuesUnderstand WiFi Mesh Technologies, WiFi 2.4Ghz / 5Ghz, Wii SecurityNetworking Knowledge (Fibre, Copper, Wifi) , Layer 2,Layer 2.5 Switching, Vlans, Redundency, TopologiesStock and Inventory ControlUnderstand IP v4 and SubnettingNetwork Management Software (Solarwinds, BCCommander)Knowledge of Excel, Word, PDF, OutlookKnowledge of Powershell ScriptingReportingOperating Systems (Win10, Win11, Win Server 2012)Knowledge of SSH, Telnet.Liason with VendorsUTP and Fibre Cabling KnowledgeMicrosoft Excel (Formulas)Microsft TeamsKnowledge of Putty, VPN, Nmap, DNS, DHCPMicrosoft Power Apps: Power Automate, PowerBIIBWave Networking SoftwareNetwork audits, surveysFull job spec available on request.
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An innovative tech company based in centurion is looking for a Network Support Engineer who will meet and exceed customer service excellence and ensure stable operation of the core network, this role will enhance your routing and switching skills, as well as understanding the monitoring tools like SNMP and NetFlow crucial.
Responsibilities:
Implement and practice best NPIS/IP configurationsTesting and troubleshooting of all telecommunications circuitAssist in designing and implementing of L2 VLANS and bridge domains for clientsAudit all connections to ensure accurate inventory and invoicingLiase with Business operations, logistics and network engineering team to streamline work of various stakeholdersManage network security systems and firewall configurationsMeet with service providers to resolve all issues experienced on Access circuit and on Core National Long-distance linksReport trends on core backbone links for SLA uptime and future capacities for planningIdentify trends and proactively recommend hardware and fibre augments,Support for new site builds, moves, and expansions, plan large scale circuit migrations with data centre providers, vendors, and partners,Ensure reliable and functional connectivity per company standardsMonitor traffic analysis using relevant systems and address future expansion requirements.Identifying issues and provide solutions to reduce potential risks
Requirements/Experience
3+ years’ experience working within telecommunications spaceDiploma/Degree or higher certificate in Information Technology (equivalent qualification)Cisco certification CCNP (R&S or SP)Juniper certificationUnderstand Network topology, newtwrok design, application layer and routing protocolsKnowledge of BGP and OSPFKnowledge of Company systems,processes and policiesKnowledge on MPLS & VRF essentialAdvanced knowledge of SIP & VOIP protocols and topologies
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81Nzc0NDAwMjQ/c291cmNlPWd1bXRyZWU=&jid=1223020&xid=577440024
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Introduction
We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones.
This person will also be responsible for configuring network and voice solutions for clients as per their requirements.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Duties & Responsibilities
Customer Service
Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management.
Other technical duties
Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures
Desired Experience & Qualification
Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (anal...
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Introduction
We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements.
Duties & Responsibilities
Customer Service
Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management.
Other technical duties
Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures
Desired Experience & Qualification
Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (analogue, digital and VoIP services, IP networking and data service p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzI1Mzc2NjYxP3NvdXJjZT1ndW10cmVl&jid=1609815&xid=1725376661
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Introduction
a well-established IT Support Solutions company based in Eldoraigne, Centurion is looking for a passionate Junior IT technician to join their dynamic team. Ideally residing in Centurion. Must be FULLY vaccinated.
Duties & Responsibilities
Reload pc’s, laptops.Basic networking skills.Setup users.Exposure to Office 365 cloud services
Desired Experience & Qualification
Minimum & ideal qualifications: A+ but not necessary.
Minimum & ideal previous experience:N/A.Must have a valid drivers license and own vehicleMUST BE FLUENT in Afrikaans and English
Package & Remuneration
R 7500 - R 8500 CTC pm. (Excluding travel)
Interested?
Please send your CV to hr1@peoplediemnsion.co.za
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Job Description/Duties:
Full IT support function at non-IT clients including but not limited to? Servers, desktops, laptops, printers.? Networking – cable and wireless –maintenance, fault finding, design.? Microsoft – all OS’s for Servers and Desktops up to Windows 11 and Server 2021 (exposure to iOS beneficial).? Anti-Virus.? Firewalls – Fort iGATE.? Backups – Acronis and Ultrabac.? Cloud computing.? Azure.? AWS.? SharePoint.
Minimum Requirements:
? Matric.? Minimum of 5 years working experience as an IT Tech.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM4OTA2OTg0P3NvdXJjZT1ndW10cmVl&jid=1212948&xid=1138906984
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Introduction
A well-established Telecommunications company is looking for an Installations Support Technician to join their team. The suitable candidate will be required to provide remote Installation and technical support services to the companys Installers and customer on their VSAT services and any other of their Connectivity solutions if needed.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Duties & Responsibilities
Duties:
End to end process of assisting Installers to ensure that they installed the required equipment as per the company Standard.Assisting Customers with First Line Support Issues on all our Connectivity solutions if required.Communicating with the installer and customer with regards to the installations.Share installation communication with different departments internally to ensure billing is activated.Testing of faulty equipment at our offices in a Lab environment and communicate the same.Follow the installation process in a timeously manner to ensure all departments, customers and installers is communicated with.Planning of installation dates, ensuring that all parties involved are kept informed on the happenings of the installation.Assist the Order fulfilment team with installation planning (projects with multiple installations).Stay up to date with new solutions and products.
Desired Experience & Qualification
Experience:
Proven work experience in a ISP environment as a First Line Support Technician or Installations Support Technician.Minimum 1 year working experience in similar role.Must have a knowledge of networking and Wi-Fi technologies.Hands-on experience with MS Office Suite as well as an ITIL based call logging program.Certification in A+ N+ or relevant field (advantageous)
Qualifications:
Matric
Key attributes required:
Certification in A+ N+ or relevant field (advantageous)Excellent verbal and written communication skills.Excellent organizational and multitasking skills.A positive attitude and strong work ethic.Customer Service orientated.ProfessionalWillingness to expand his / her knowledge.A team player with high level dedication.Ability to work under strict deadlines.
Package & Remuneration
R 8 000 - R 12 000 CTC
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODMyMjAzNTYwP3NvdXJjZT1ndW10cmVl&jid=1622898&xid=2832203560
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Our client in the Logistics Industry, based in the Johannesburg area is currently looking to employ IT Technician.
An awesome career opportunity awaits.
Requirements:
Diploma of 1 to 3 years / NQF level 6.Skills and experience required.Up to 4 years’ experience in IT Networks and Information Security and related.A+, N+, MCSD (Microsoft Certified Solutions Developer).Own vehicle.Extensive knowledge of Desktop, Server and Network support.Knowledge of Warehouse Equipment to configure and manage (Scanners, Printers, etc.)Production application support.
Responsibilities:
Install and maintain network hardware and software, including device management.Analyse and isolate network-related issues.Monitor networks to ensure compliance, security and availability.Evaluate and modify systems performance.Identify user needs.Determine network and system requirements.Maintain integrity of the network, server deployment and security.Ensure network connectivity throughout InSync infrastructure is on par with technical considerations.Maintain network servers.Managing backups according to defined schedule as per standards.Desktop support for infrastructure and software.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA3NzYxNzk4P3NvdXJjZT1ndW10cmVl&jid=1428058&xid=2107761798
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Application technician – R15k pm
This software house company based in Pretoria is seeking an Application Technician
The ideal candidate will
The candidate will be expected to perform tasks which include, but are not limited to:
Provide application support (functional and technical) to users (internal and external).Investigate and analyse systemPerform installations on client’s infrastructure (on-site and/or remotely) and on workstations on the company’s network / premises.Document technical information and processes for existing and new clients.Setting up HTTPS on Java EE application server as well as install / update SSL certificates.Assist the Network Administrator in installing and/or upgrading network infrastructure and workstations.Collecting / retrieving of application log files or database backup on request from other business units.
Skills:
Grade 12 ?+, ?+ skills would be beneficial Application support • Basic SQL (T-SQL - MSSQL) skills• Java EE application server experience (Apache Tomcat or similar)
Should be available 24/7 for application support (functional / technical) to clients
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjE3NjA0MDAyP3NvdXJjZT1ndW10cmVl&jid=1616255&xid=1617604002
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