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The responsibilities will include, but not be limited in any way to:Ensuring an excellent quality of service is given to clients at all timesOnline accounts verification and activationBuild and establish relationships at all levels with internal departments, so as to ensure that timeous resolutions are found to any problems that might arise To provide support to the correspondence and walk-in-centre teams as and when requiredCompleting administrative and repetitive tasks in keeping accurate, detailed stats of all queries and correspondenceIdentifying and proposing solutions to process and service related failuresTo supply marketing material via various Media forms to all interested partiesDatabase updates and information maintenance Qualifications and experience which are Non-Neg.Relevant business degree or studying towards NOT NEGMatric/Grade 126 months contact centre experience/client services experienceExcellent verbal and written communication skills (good voice and good diction)Be multilingualITC/CRIM ClearComputer LiterateSkills: The importance of this role is that the candidate should possess all of the following skills.Self Control, Initiative, Analytical Thinking, Professionalism, and Administration SkillsFriendly and diplomatic nature with a passion for peopleMaturity to speak confidently with intermediaries and clientsHave an aptitude to learn different productsPosses the highest standards of personal integrity and the ability to maintain confidentialityCope with shifting prioritiesEnsure conformity with processes and rulesOrganised and self-disciplinedEnjoys working in a team environment.Numeric and Verbal AbilityQuality Focus (Attention to detail and Accuracy)Adaptability, Stress toleranceAbility to deal with complexity of different types of calls and clientsAbility to prioritise and function positively under pressureAccept accountability and take responsibility for tasks doneAbility to relate to others
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We found 305 jobs for selected criteria: Western Europe (1) IT & Telecommunications (1) Where should we email your jobs? By clicking above you agree to the PNet Terms of Use .Read our full Data Protection Policy here .You may unsubscribe at any time from PNet emails and services.Synopsis: We are presently sourcing for a Senior UX Design Lead of a 6 Month Contract based role. If you are interested, please read below and apply. Job Description: The Lead Designer will be responsible for designing and coordinating experiences for corporate clients on multiple projects while meeting internal stakeholder needs. You will also lead project teams and mentor more junior designers from a technical perspective. This opportunity will allow you to grow your skills while competitively positioning activities that improve the usability, usefulness, and desirability of the digital experience, in line with the overall Group, Segment, Product, and Marketing objectives.Qualification and Experience: Degree in a Design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification6 years + Technical experienceAble to create and use personas and produce illustrated customer journeysAbility to communicate ideas through drawing, digital tools, prototyping, model making, etc.2 years of experience conducting audience and usability research, including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing.2 years?? experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deploymentRoles and Responsibilities: Work with the internal stakeholders to fully understand what the business wants are and to establish and interpret clear creative briefs for projects, guiding them in a suitable directionWork with other partners to deeply understand the needs and characteristics of target customersRigorously analyse business and customer needs alongside potential design optionsBuild and iterate high-quality prototypes and draw on feedback from user testingClearly explain the design approach, process, and timelines to business stakeholdersAssist in building plans for projects, outlining the key tasks, the people responsible for them, and the order in which will complete tasksWith the input from other designers, create detailed project plans outlining the key tasks, the people responsible for them, and the order in which you will complete projectsMonitor progress against plan, taking action to overcome issues that are facedProvide regular updates of progress to senior stakeholdersDevelop scenarios, navigation models, and prototypes for demonstration of ConceptsPromote technical development through one to one mentoring and through bringing people together to share best-practic
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Our Client seeks a Public Health specialist who is experienced in the design and implementation of HIV/AIDS, Sexual and Reproductive Health and other public health services to enhance our track record of excellence and leadership in public health programming. The Head of Programs leads technical program design and implementation (with a focus on integrated service delivery) and oversees a diverse team responsible for the day-to-day implementation of key projects. S/he contributes to S-N strengthening and staff professional development and may be pitched as key personnel on current or future projects, depending on donor demands. The ideal candidate will also be experienced in working with the South African Department of Health structures as well as local and international funders such as PEPFAR, the Global Fund, DFID, the BMGF and many others. The Head of Programs will be part of S-N’s senior team, reporting directly to the COO, and will work individually and as part of a multi-disciplinary team with partners and key stakeholders at a senior level both strategically and operationally. This position is based in Johannesburg, Centurion.This position requires the ability to motivate teams and think outside the box to integrate and maintain S-N’s technology based competitive advantage. The ability to conceptualiaze, develop and implement client centered programming is an absolute requirement.Candidate must have a strong balance of skills including: experience in comprehensive HIV programming as well as sexual and reproductive health, proven ability to effectively lead multidisciplinary staff, academic productivity, and high level administrative skills such as clinical quality improvement (CQI) management, grant/report writing, and budget management. Proven ability to effectively communicate with providers, government partners, community organisations, youth and family populations is also required.Duties and Key Responsibilities: Goals and Strategy Promote strong technical implementation and program managementFacilitate a culture of using routine evidence for timely programmatic decision-makingDevelop strategic plans based on what funders, government and S-N requiresWrite operational protocols for new programmes or extensions of the current onesMonitor and evaluate progress toward goals/targets/outcomesInitiate development of new programmes and innovations in ongoing programmesDevelop and ensure that effective and efficient systems and process are in place to support delivery of high quality care and prevention servicesEnsure all reporting obligations are metDisseminate program evaluation and/or research findings and communicate all findings to key stakeholders (i.e., government or funders)Technical Guidance Provide guidance to all programmes including the development and management of operational proceduresContribute to research programmes and activities related to pr
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*TECHNICAL SALES ASSISTANT (PRETORIA).* My client urgently requires an experienced Technical Sales Assistant to join their dynamic team based in Rosslyn, Pretoria.
MINIMUM ESSENTIAL QUALIFICATIONS:
* Matric
* Tertiary Qualification in Logistics / Supply Chain (advantageous)
* Previous parts, ordering & administration experience within locomotive / rail industry (advantageous)
* Strong administration skills for quoting customers on commercial part sales, part & component upgrade processes and ordering
* Able to liaise with suppliers on orders placed for customer projects (part & component upgrades as well as locomotive & wagon upgrades & repairs)
* Minimum of 5 years’ relevant technical sales & parts experience
* Highly experienced on MS Office packages and *Sage & Pastel*
* Knowledge and experience with Incoterms and payment terms
* Able to assist with compiling & drafting of Tenders
* Valid driver’s licence (no endorsements)
* Own reliable vehicle
* Must be available immediately (no notice applicable)
Candidates are invited to submit their applications by *31 JANUARY 2022.*
To apply submit the abovementioned documents to (shireen@divergentrecruit.co.za)(mailto:shireen@divergentrecruit.co.za) or contact us directly on (061 413 4336)(tel:0614134336).
*BRIEF DESCRIPTION OF KEY PERFORMANCE AREAS, DUTIES & RESPONSIBILITES:*
*Main duties & Job Function:*
* *Part Sales, Ordering, quotations, Tenders and Invoicing*
* *Part and Component Upgrades*
* *Locomotive and Wagon Upgrades & Repairs*
*Key Performance Areas and Responsibilities: -*
*BUSINESS DEVELOPMENT*
* Assist the Technical Sales Controller in maintaining existing customer relationships through on-going customer service and support (e.g., generate quotes and fulfil sales orders timeously and professionally)
* The same would apply where new business opportunities are sought
* Work with all internal departments to assist in meeting these objectives
* Assist the Manager Commercial – Technical and Technical Sales Controller in developing medium- and long-term pipelines through existing and new customer opportunities
* Assist in achieving repeat orders from customers
* Establish and maintain good working relationships with each customer’s Procurement team members
*COMMERCIAL QUOTATIONS & TENDERS*
* Part sales and tender quotes are professionally developed and accurately priced to be submitted to the Technical Sales Controller for verification, sign-off and submission
* Obtain pricing and populate the workbook and quotation in line with Customer Bill of Quantities (BoQ)
* All key commercial metrics are considered and incorporated into quotes/tenders, namely accurate parts pricing, agreed margins, Rates of Exchange (where applicable), accurate lead times, appropriate *Incoterms and payment terms* in line with customer risk profiles
* Quotes are submitted on time in line with customer expectations
*HR*
* M
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*Reference: CPT004232-Pen-1*
Our Client has an exciting opportunity for a Senior Java Developer to develop, maintain, and support mission-critical, enterprise-grade software applications that improve business efficiency and are aligned to the enterprise architecture and business strategy. This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns.
Various technologies are used within this space of which the major ones are Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux. Development challenges will include new software development as well as maintaining current software, including modernisation of platforms with minimal impact on business. From a people perspective you should be able to operate on your own and within a team setup, depending on the projects you will be involved. Knowledge sharing is key to the role and technical guidance as well as mentoring of junior to intermediate developers will be expected.
* *
*Experience and Qualifications:*
* 5-7 years intermediate/senior java development experience using Java EE on Unix based platforms.
* Relevant IT qualification.
* Relevant post graduate IT qualification.
* *
*Responsibilities and work output:*
* Develop software based on technical design (Internal Process).
* Keep abreast of new technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.
* Collaborate with stakeholders to gather requirements, conduct analysis, and prioritise requests.
* Contribute to the design of scalable solutions that supports the system architecture.
* Translate business requirements into workable solutions and document solutions into technical specifications.
* Design and code new software functionality using code that is scalable, readable, maintainable, and re-usable.
* Develop and maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.
* Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.
* Collaborate with business analysts and testing team in developing, testing, and deploying new software system components or software system enhancements.
* Collaborate with testing team to co-create test cases.
* Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) and resolve all issues/queries.
* Contribute to user acceptance testing (UAT) and training material.
* Once the solution has been successfully tested, prepare, and produce releases of software components into production/live environment.
* Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
* Maintain existing programmes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwNTk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140922&xid=1555_10597
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To control, maintain and secure fixed assets of Dangote Cement South Africa Group and ensuring that all activities are in accordance with IFRS. Responsible for Development and Enterprise Development companies’ financials.
*Fixed Assets*
* Record purchases and sales of corporate fixed assets
* Prepare fixed asset financial notes in accordance with IFRS
* Draft and implement relevant procedures re fixed assets
* Overseeing the physical inventories and tagging of the fixed asset items
* Reconcile between the detailed fixed asset accounts sub ledger and general ledger
* Research accounting and IFRS compliance issues relating to fixed assets
* Conduct periodic inventories of all fixed assets and update the fixed asset system and general ledger to reflect the changes
* Maintain a file to retain all authorised information gathered related to fixed asset changes
* Ensure on a monthly basis that all new assets and existing assets on fixed assets register exist and are in use by the company
* Prepare budget and forecast templates relating to fixed assets
* Work with the field officers on placing assets in-service as well as decommissioning
* Ensure correct asset class and location allocation when an asset is capitalized Ensure that procedures are in place and adhered to when assets are transferred to different cost centres or profit centres
* Coordinate and interact with the external and internal auditors on reviews and year end audits
* Post all depreciation to the general ledger on a monthly basis Investigate and resolve any depreciation issues and resolve them timeously before month end
* Responsible for cash flow projections monthly re capital spend
* Responsible for the correct IFRIS 16 treatment of rental /leased assets
* Responsible for the processing of Finance department purchase orders and ensuring that all supporting documents are maintained and uploaded to SAP
*Development, Torosesha & Enterprise Development *
* Responsible for the Bookkeeping and cash flow projections of the various companies
* Monthly preparation of the working paper files
*Insurance *
* Add all fixed assets to the Company’s Insurance
* Assist in the annual renewal
* Reconcile monthly between the fixed asset register and the insurance report
???????*Reporting *
* Prepare reports in accordance with the Dangote Group requirements.
* Run reports pertaining to depreciation for book values and tax values
* Calculate and prepare a wear and tear schedule manually update with new acquisitions, retirements.
* Prepare the wear and tear schedule for tax calculations
* Prepare work in progress accounts for correct allocation and capitalization of completed projects and assets under construction
* Assist with project and asset under construction cost calculations and motivations
* Control costing of all capital projects
*Qualifications *
* National senior certificate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcyOTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1136553&xid=1555_7292
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Our client is a leading insurance business in existence for more than three decades
The role of the Talent and Performance Manager entails, but is not limited to the following:
Talent Management:
* Develop, implement and deliver talent and succession frameworks and policies
* Provide ongoing support to the Head of Talent and Development, thus ensuring effective execution of all talent and succession activities for the group
* Work closely with business partners to achieve talent interventions
* Partner with line managers to develop, design and implement talent guides across the group
Performance Management:
* Develop, implement and deliver Performance Management frameworks and policies
* Ensure the effective implementation and adherence to the Group Performance Management frameworks and policies
* Partner with HR Shared Services for system support, and system enhancements
Psychometric Assessments:
* Develop and implement the business Psychometric Assessment frameworks and policies
* Act as a Subject Matter Expert on internal talent development assessments, as well as ways to improve and develop internal talent
* Liaise with external providers
*Job Offer*
A market related package
The ideal candidate for the Talent and Performance Manager should possess the following:
* An honours degree in Human Resources
* 5 years plus experience in designing Talent Management frameworks
* 5 years experience as a Performance Management SME across various business functions
* 3 years experience facilitating Talent Reviews at a Senior level
* Experience in designing and implementing a Psychometric Assessment framework
* An HPCSA Registered Psychometrist would be highly advantageous
The ideal candidate for the Talent and Performance Manager should possess the following:
* An honours degree in Human Resources
* 5 years plus experience in designing Talent Management frameworks
* 5 years experience as a Performance Management SME across various business functions
* 3 years experience facilitating Talent Reviews at a Senior level
* Experience in designing and implementing a Psychometric Assessment framework
* An HPCSA Registered Psychometrist would be highly advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk1MDJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137699&xid=1555_9502
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A market leader in automotive components is seeking a Technical Manager who has extensive experience in managing the workshops. Essential that you have a Mechanical Engineering qualification (NQF Level 7) from a recognised tertiary institution. Critical success objectives include the managing of the workshop ensuring achievement of production and quality standards, the warranty and quotation process, Staff and providing customer service, keeping them updated regarding status of their repairs.
*Key Result Areas:*
* Provide a strategic plan to ensure that the long-term vision of the department(s) are met.
* Manage the achievement of workshop targets – sales and profit margins
* Manage the workflow process in the workshop ensuring the effective utilization of resources.
* Liaise with the WS supervisor with required technical information related to product failures.
* Analyse and identify warranty categories and requirements
* Ensure that all local and international warranties are correctly processed
* Ensure that quotations are reviewed and forwarded to the customer timeously
* Develop financial projections (sales, margins, overheads, and CAPEX)
* Discuss and organize expenditure of budgets with stakeholders
* Implement controls to monitor budget vs. actual
* Manage and coach the two supervisors reporting to the position.
* Provide technical support and resolve customer queries
* Develop, plan and implement quality initiatives to meet identified performance standards
* Implement technical changes to products
* Ensure that systems are updated e.g. part numbers that have changed
* Ensure that workshop repair manuals and procedures are up to date
* Compile in conjunction with the HSE department risk assessments
*Minimum Qualifications, Experience and Skills:*
* Grade 12 plus Degree Mechanical Engineering (NQF Level 7)
* Approximately 5 years experience in the automotive industry
* Approximately 3 years experience in a Workshop manager role
*Minimum Qualifications, Experience and Skills:*
* Grade 12 plus Degree Mechanical Engineering (NQF Level 7)
* Approximately 5 years experience in the automotive industry
* Approximately 3 years experience in a Workshop manager role
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwMTU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139659&xid=1555_10158
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Nigel Frank International
*Senior Dynamics CRM Developer*
An amazing opportunity to join a meaningful end-user. This non-profit aims to help children access early learning education, starting with the poorest 40% in South Africa.
Their internal CRM system will act as a multichannel network to manage schedules, attendance and lessons, as well as distribute valuable resources. The current project is an upgrade from 2016 to D365 CE Online, but long-term plans include impressive expansion and integrations.
*Role & Responsibilities*
* Development of plug-ins to the existing CRM system.
* Development of a multi-channel network to manage schedules, attendance and lessons.
* Integrations with other platforms.
*Skills & Qualifications*
* Development experience within D365 CE.
* Proficient in C#/.NET.
* Great interpersonal skills.
*Benefits*
* Competitive salary and bonus structure
* Amazing company culture and proven staff retention rates.
* One of the fastest-growing South African non-profits.
Please forward a CV to (l.rhodes2@nigelfrank.com)(mailto:l.rhodes2@nigelfrank.com) by 10/02/2022 to be considered for this role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzkyMzZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137548&xid=1555_9236
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STRATEGY Responsible for overseeing the African Business Plan and directly responsible for writing the Corporate Business Plan, Corporate Sales Plan and Executive Business Summary. MANAGEMENT Day to day management of the Operations, Sales, Service, Engineering, Marketing and Finance Departments. This includes: ? Setting KPIs to manage and monitor activity within the business. ? Recruitment, mentoring and training of staff. Ensuring a positive working environment and culture. ? Performance managing members of the team including: Quarterly consults Probationary reviews Yearly performance reviews Executive Committee ? Ensuring that all policies and procedures are adhered to and are in line with the Head Office. ? Participate in regular weekly meetings between Australia and Africa Finance Production Administration Production Engineering Managing Director SALES Management of the entire sales and service function within the company, including: ? Preparing and setting yearly sales budgets ? Increasing sales turnover in accordance with budget or at least at an agreed level as set out by the directors. ? Using your strong negotiation and relationship building skills to assist the BDMs with meeting clients to build, maintain and enhance relationships as well as negotiating and closing deals. ? Establish and maintain strong relationships with industry influencers and key strategic partners. ? Oversee and manage the company CRM. Ensuring the sales team update the CRM effectively. ? Quote authorisations ? Commercial negotiations sales contracts, hire agreements, conditions of sale, vendor and supply agreements. ? Conduct monthly sales meetings and bi-annual sales conferences held in July and December please note, July conference is held internationally. ? Evaluation, management and support of distributors, agents and OEMs. ? Entertain clients and industry stakeholders, attend trade fairs, expos and industry functions. MARKETING Working with the Marketing Manager to develop and drive the Marketing Department to deliver global marketing plan, oversee the annual marketing budget and review metrics to ensure ROI. ? Collaborating with the AUS Marketing Team and assisting with the marketing plan for Africa and South Africa. ? Closing the gap between marketing and sales, ensuring all marketing strategies are running parallel to sales strategies. ? Attend and present at expos and conferences. PRODUCTION / MANUFACTURING Management of the production / manufacturing function within the company, including: ? Ensuring that all build and test procedures are adhered to and are in line with Head Office protocols. ? Ensuring that all QA / QC protocols are met and in line with ISO9001:2018. ? Ensuring that build quality is to the highest standard on every occasion. ? Fostering relationships with key suppliers and partners. ? Ensuring that build lead times are met. FINANCIAL Expenditure control for the facility; includes: ? P & L responsibility ? Monitor expenses
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Job Description: The role will require understanding customer needs and developing solutions to address those needs. In addition you will be required to support those products and solutions once the sales has been completed, and build high levels of customer satisfaction and loyalty with the companies current and future customers. Education: BSc/BTech in Electronic/Computer Engineering/Computer Science from an accredited University. Job Experience & Skills Required: Minimum 5 years experience in customer service roles is a requirementIn-depth knowledge of the technologies used in the broadcast and media environment is a requirementValid drivers license, passport and own suitable and reliable transportInternational, regional and local travel is required for training, conferences and customer visits Develop strong relationships with customers / vendors (partners) and maintain high customer satisfaction Effective communication and presentation skills Passion for continuous learning Strong work ethic with the ability to self manage Comfortable in challenging customers by offering the customer unique perspectives Must be willing to work after hours when necessary Apply now!
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CORE RESPONSIBILITIES Requesting supplier invoices and obtaining sign off on supplier invoices from relevant Heads of departmentProcessing of supplier invoice invoices into the ledgers (Pastel)Preparation of supporting payment packs for review by FMDistribution of remittance advice and POP to internal and external partiesPreparation of monthly creditors reconsFilling of invoices and payments to supplier filesAssist in the audit of sales representative expense claims back to underlying supporting dataAssist in completing the new supplier application checklist and verification of new suppliers in line with company SOPLoad new suppliers onto PastelLoad payments onto the banking systemResolve supplier queriesAssist in processing of intercompany recharge journalsMaintenance of allocated scoreboards and dashboardsDaily update of entities bank balances and compilation of daily bank reconsAssist in month end process including drafting of month end journals and management comments for management reviewAssist in external audit queries and data requestsAssist in compilation of supporting data for BBBEE verification EDUCATION Bachelor of commerce (undergraduate) EXPERIENCE 3-4 years experience in a similar role SKILLS/PHYSICAL COMPETENCIES Good knowledge of Microsoft Office (Word, Excel, Outlook)Good knowledge of Pastel/similar accounting systemExperience using Paste BEHAVIOURAL QUALITIES Attention to detailDeadline drivenTime Management skillsGood interpersonal skillsGood communication skillsAssertive when requiredAnalytical skillsAble to work under pressurePlanning skillsUse Initiative
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Acumen is urgently looking to employ a Newly Qualified CA(SA) in the position of Senior Accountant. Big 4 articles and auditing insurance, re-insurance, financial services will be an added advantage. We can offer remote work, international experience and a very nice company culture.
* Budgeting
* Forecasting
* Financial statements
* Reporting
* Tax returns
* CA(SA)
* Newly qualified
* Big 4 articles
* Audited Financial services/ insurance
R660 000 CTC per annum
* CA(SA)
* Newly qualified
* Big 4 articles
* Audited Financial services/ insurance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwMjg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139726&xid=1555_10286
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Masters or Honors in Finance10+ Years of relevant work experienceExperience with international/local banks, developers/investors/funds or similar financial and corporate advisory institutions will be an assetExperience in Infrastructure / Project Finance is preferred (PPP)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2MDM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240189&xid=1108_66038
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We are looking for an IT Helpdesk Administrator to be responsible for the monitoring of the call logging system and assigning the calls to the respective technicians. In addition, the IT Helpdesk administrator will be following up with clients and ensuring that all client queries are all resolved efficiently and in a timeous manner. The IT Helpdesk Administrator will also assist the Service Delivery Manager with all IT related administration for clients and internally and externally as and when required.
May need to offer first line IT Support
* Schedule technicians as per the scheduling process as required.
* Keep accurate records of the technician schedule that is available to all who require it
* Communicate to all Conektors as required to ensure a well maintained and managed schedule.
* Escalate any issues to the relevant Conektor for resolution
* Monitor and ensure technicians attend to client queries daily.
* Gather Job cards from technician
* Complete a Q&A with the customer and record the information to use in trend analysis yearly
* Maintaining hardware and software inventory.
* Provide training and instruction to staff on use of ACDI/VOCA tools.
* Install software on user machines, perform minor hardware repairs and install peripheral equipment.
* Diagnose and resolve basic user issues on ACDI/VOCA hardware and software.
* Coordinate with vendors on hardware replacements
* Assist users in setup of audio-visual tools in conference rooms.
* Log calls as required accurately in the Helpdesk with sufficient information
* Communicate to relevant Conektor if required.
* Close all calls that have been resolved and include the resolution of the problem in the closed to call
* Other relevant/administrative duties as assigned
*Qualifications:*
* Tertiary IT qualification essential
* MS certification
*Experience: *
* Minimum of 2 years work experience required, in an IT admin role,.
* Experience using remote desktop software (E.g.; RDP, TeamViewer).
* Skills:*
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Ability to establish a solid working relationship with end users and peers.
* A team player with self-motivation, ability to take initiative and work without supervision.
* Good time management and administration.
* Ability to multi-task and work under extreme pressure.
* Good communication, interpersonal and listening skills.
* Flexibility and willingness to work beyond official working times.
* Meticulous with good attention to detail.
* Ability to work with diverse cultural and professional backgrounds.
* Task orientation, results focus and accountability.
*Qualifications:*
* Tertiary IT qualification essential
* MS certification
*Experience: *
* Minimum of 2 years work experience required, in an IT admin role,.
* Experience using remote desktop software (E.g.; RDP, TeamViewer).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzg4MzdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137329&xid=1555_8837
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As a Front-End Developer, you need to be proficient in Angular and have experience working with SOLID principles, you will also need to have a good understanding of object orientated principles and the implementation thereof.
Join this local SaaS provider in the Customer Experience Industry with a fast-growing international presence. You will need at least 5 years’ experience in end-to-end application development and experience in modern client site web frameworks such as AngularJS and Angular.
Apply today!!!!
*Requirements:*
* Front End Developer
* AngularJS
* Angular
* Rest API
* Angular CLI
* HTML
* CSS
* Bootstrap
*Qualifications*
* Relevant tertiary qualification in Engineering or Computer Science
*Reference Number* for this position is *BV54323 *which is a *permanent* position based in *Sandton* offering a cost to company salary of *R700k* negotiable on experience and ability. Contact Bianca on (biancavr@e-merge.co.za)(mailto:biancavr@e-merge.co.za) or call her on( 011 463 3633)(callto:011%20463%203633) to discuss this and other opportunities.
Are you ready for a change of scenery? The e-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website (www.e-merge.co.za)(http://www.e-merge.co.za) for more great positions.
Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
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We are currently recruiting for experienced and qualified Internal Audit Managers x 4 to join our dynamic team.
*Job Purpose*
The Senior Internal Audit Manager shall be responsible and accountable for leading the internal audit team and provide assurance on the adequacy and effectiveness of risk management and control over governance, financial, businesses, and operational processes within the company, take accountability for the management and development of the audit team. S/he shall be responsible for managing a portfolio of audit clients, directing all assurance services delivered, supporting the partners and clients with business development and practice management. Oversee and ensure the affective and efficient operations of the auditing business unit. S/he shall be responsible for overall performance of the audit business unit including year on year growth.
*Sales and Client services*
* Generate orders or quotations and convert them to sales.
* Follow up on and close new business leads, develop an audit client base in new markets
* Identify business unit growth opportunities, optimise profitability, both own, and clients.
* Propose value-adding initiatives to the processes and the business of the clients.
* Ensure through the active direct involvement and proper management of the auditing team that clients are provided with non-compromised world-class perspectives and solutions.
* Continually measure the impact of the audit service on the customer base – customer surveys.
* Provide professional advice and consulting services to customers through competent staff
* Develop and maintain professional business relationships with customers that will result in a long-term win-win partnership.
* Establish strong client relationships by understanding and anticipating their needs and striving to exceed their expectations
* Oversee and ensure delivering of assurance and consulting Services
* Discussion of the draft report with the auditee, finalization of management comments, action plans and target dates for implementation.
* Manage, handle and resolve customer complaints in a professional timeous manner.
*Operations/ Internal Auditing*
* Support the initiatives of business development by soliciting tenders, developing proposals and RFQ’s and submission of tenders relating to the internal audit business unit.
* Drive and micro-manage company and department strategic plan and initiatives
* Oversee execution and implementation of the internal auditing strategy
* Develop and maintain the audit population and risk universe for the internal business unit
* Develop and prepare annual audit plan(s), considering strategic plans and emerging risks
* Oversee and ensure the preparation and review of the various committee packs
* Identify opportunities and driving an integrated audit approach between process audit and business units.
* Oversee and ensure delivery of internal audit services within budget and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwNTQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139835&xid=1555_10545
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*DESCRIPTION*
Job summary
ABOUT US
Amazon is now offering flexibility to choose among 3 different working models, in-office, hybrid, and virtual. Please, check below further information:
• In Office: Employees will be office based for the majority of their time. Employees on an in-office work pattern will be assigned a desk in an Amazon building. Employees will be required to reside within a commutable distance of the office they are assigned to (Cape Town/Johannesburg).
• Hybrid: Employees will be required to reside within a commutable distance of the office they are assigned to (Cape Town/Johannesburg), but have the flexibility to regularly work from home as well as from the office. Employees on a Hybrid work pattern will be expected to attend at their assigned office a minimum of one day per week. These employees will follow agile seating when in office.
• Virtual Workers: Employees must be based in South Africa, and are not generally required to attend an office facility. If needed, all WFH employees can attend an office for critical trainings, meetings and team-building events. These employees will follow agile seating when in office.
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the Cloud Ambassador across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.
WHAT CAN YOU EXPECT FROM A LIFE AT AWS?
Every day will bring new and exciting challenges on the job while you:
• Learn and use groundbreaking technologies.
• Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs.
• Interact with leading engineers around the world.
• Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
• Drive customer communication during critical events.
• Drive projects that improve support-related processes and our
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*Reference: MP004663-DMP-3*
Our client based in Irene, is looking for an experienced Technical Sales Consultant (Internal Sales) whose main role will be to actively and successfully manage the end-to-end sales process, scoping customer requirements, providing unique solutions and customer quotes and liaising with the relevant departments to ensure successful delivery.
**Minimum requirements:
**
* Matric / Grade 12
* Tertiary qualification in the electronic / electrical field
* Proven experience in dealing with and resolving problems with customers / supplier
* Working knowledge of power semiconductors will be advantageous
* Proven experience in new business development as well as managing existing key accounts
* Minimum 2 years experience in a similar role
* Advanced MS Excel is essential
* Own car and a valid drivers license is essential
*
Consultant: Stacey Snyman - Dante Personnel Mpumalanga
Apply via our website (www.dantesa.co.za)(http://www.dantesa.co.za) / MP004663
If you do not hear from us within 5 days, please accept that your application was unsuccessful*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzc2NDJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1136733&xid=1555_7642
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Qualifications Matric Certificate with Mathematics (Mathematical Literacy is not sufficient); andRelevant Degree in Computer Science or related disciplineJob Requirements: Five (5) + years experience as a Report AnalystFive (5) + years experience developing BI reporting on multiple solutionsExperience with developing Reporting strategy for the organisationExperience with Qlikview solution and Qlikview SenseExperience with leading a team; andProven ability to develop and implement ICT strategy Key Responsibilities: Guide team efforts towards successful project deliveryProvide technical leadership to the team through coaching and mentorshipLine management and personal development of a team;Maintain high standards of software quality within the team by establishing good practices and habitsIdentify and encourage areas for growth and improvement within the teamProvide technical expertise and recommendations in assessing new ICT projects and initiatives to support and enhance our existing business solutionsAssist with software design and documentation (Functional and Architecture)Collaborate with other Software Developers, Business Analysts, Systems Analysts and Test Analysts to plan, design, develop, test, and maintain business applicationsAssist with Change and Release managementWork with the team in the migration of legacy applications to current technologiesDevelop, refine, and tune data extraction (ETL optimisation) from applicationsAnalyse and resolve technical and application problemsAssess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected partiesAdhere to high-quality development principles while delivering solutions on-time and on-budget; andResearch and evaluate a variety of software products Behavioural Competencies; Ability and aptitude to continuously search for enhancements and innovationDynamic (ability to learn other technologies and take on different responsibilities)Logical thinker (strong troubleshooting skills)Uses own initiative and can work independentlyGood presentation skillsInternally motivated, able to work proficiently both independently and in a team environmentStrong communication skills with both internal team members and external business stakeholdersStrong initiative to find ways to improve solutions, systems and processes; andComprehensive understanding of object-oriented and service-oriented application development techniques and theories
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY3NjIwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244934&xid=1108_67620
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