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Software Development Lifecycles:Apply a deep understanding of software development lifecycles to analyze, design, and optimize business processes.Business Concepts:Analyze and comprehend call center workflows and collection workflows.Demonstrate expertise in process engineering and workflow design.Develop comprehensive user stories and use case designs to capture business requirements.Technology Concepts:Possess a strong understanding of object-oriented programming languages, including C#, Delphi, and NodeJs.Proficient in working with MS SQL for data analysis and database management.Collaboration:Collaborate with stakeholders, including business users and IT teams, to gather and understand requirements.Bridge the gap between business needs and technology solutions.Documentation:Create detailed documentation for business processes, user stories, and use cases.Ensure clear and concise communication of requirements to development teams.Soft Skills:Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work collaboratively in a team environment. Education:Bachelors degree in a related field (preferred).Qualifications:Minimum of 5 years of experience as a Business Systems Analyst.Strong understanding of call center workflows, collection workflows, process engineering, workflow design, user stories, and use case design.Technical Skills:Proficiency in object-oriented programming languages such as C#, Delphi, and NodeJs.Experience working with MS SQL for data analysis and database management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3MTg3M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1766617&xid=1108_171873
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A privately held commercial property investment company and property fund whose expertise and know-how creates and unlocks hidden value is currently looking to utilize the services of a Data Analyst/ Business Process Manager to join their fantastic firm. The position involves bridging the gap between technology and business. The focus is to build an automated reporting environment. It involves dealing with users in all departments and at all levels to improve the efficiencies in those departments, using technological services Apply Now!!! Requirements: Diploma or Degree in Information Technology4 6 years proven commercial experience Business ProcessesSQLTSQLPower BIExcel Responsibilities: Evaluate business systems/processes against efficiency requirementsDocument requirements, establish scope and objectives and determine strategy for implementing systems/technology that streamline business operations to align with business goalsDevelop business process maps with a strong focus on optimising the processProduce and implement automated reports to drive operational efficiencyDevelopment of an automated quality control process and reporting to ensure data integrity and validity based on client specific business requirementsDevelops, deploys, and customizes?business intelligence tools (Primarily MS SQL Server TSQL and Power BI) to enable real time decision makingDevelop DataMart reporting environment with strong focus on data assurance and quality controlsProvide user support across the business technology platforms (Primarily MDA Property Management System and Laserfiche)Liaison between business and third-party system providersInvolves understanding business requirements and how business can use the systems more efficiently (Bulk Uploads, Bulk Updates of Information etc.)Understand the full data lifecycle within the businessDevelop data management processes that align to industry standardsDevelop procedure control manuals in line with the data management processesPolicy development that aligns to the data management processesLead and manage teams to develop and implement business solutions that drive operational efficienciesSupervise the assignments employees related to implementing and maintaining processes aimed at driving operational efficiencies across the business through technology platformsCoordinate with third party developers to assist in translating business specific requirements into technical specifications for workflow applications Reference Number for this position is NN54153 which is a permanent role that is based in Rivonia offering a cost to company salary of up to R540k per annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4Njc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126366&xid=1109_58674
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ACCELERATE YOUR CAREER What do you want from your work? Our Client believes work is more than a job. It is a chance to make a difference in the world of finance. An opportunity to fulfil your potential. To make friendships with ambitious, positive, like minded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management consultant.Our Client is a people-centric, independent consulting firm, specialising in banking and insurance.Our Client understands that their greatest asset is their people and because of this, we do things a bit differently. Our Client offers: Unparalleled growth and exposure and is uniquely positioned in the market to undertake projects across a wide spectrum of critical and exciting areas of the financial services industry. Their consultants deliver mission critical projects at the most prestigious banks and insurers locally in SA and internationally.We are looking for an experienced professional to join their team as a Consultant. As a Consultant at your main tasks and responsibilities will include: Solving complex industry specific problems.Conducting business analysis and documenting requirements.Performing data analysis and data mining on large datasets.Documenting functional and technical requirements for large system implementations.Designing and implementing management reports and dashboards.Writing, reading and analysing various computer programming languages.Compiling reports and presentations.Engaging with senior stakeholders and clients.Continuously developing business knowledge and technical skills in the areas in which the company provides consulting services. The successful candidate must: Hold a degree, with Honours, strong preference for a post graduate qualification.Have two years or more relevant experience in the financial services industry.Have subject matter knowledge in banking and/or insurance. Specifically within Treasury, Risk and Compliance, Credit Risk, Regulatory Finance, Liquidity Risk, Banking and Capital Markets, Risk and Data Management.Additionally, the following would be advantageous: Relevant consulting experience to banks and insurers.Good technical skills, including experience with tools such as SQL, SAS, Python and Business Intelligence applications. A professional qualification in finance and risk management, such as CFA and/or FRM.The ideal Consultant also: Has an enquiring mind and is eager to learn and improve their professional skillset.Is able to work in a dynamic environment where one day never looks like another.Is enthusiastic in their approach to their work.Regards themselves as a high performer.Is an excellent communicator with exceptional verbal and written communication skills.Works well under pressure to meet client objectives.Is sociable and enjoys interacting with others, bo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUyMzgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130334&xid=1109_52383
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Purpose of the role The Business Analyst serves as the principal conduit for managing system requirements between the business and the Software Development team during projects.Educational Requirements B.Com, B.Sc. or B.Eng. degree with computer related subjects as majors.Essential Skiils Finance and Investment backgroundWorking knowledge of Microsoft SQLDuties Analysis and manipulation of client dataAnalysis and documentation of client financial processesIncluding as is and to be documentsDrawing up of Business Requirement DocumentsDrawing up of Technical Requirement DocumentsConfiguration and supporting of application softwareDrawing up Architectural diagramsBasic project management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQzNzEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1129774&xid=1109_43712
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Our client, an accomplished wealth and investment firm, is seeking a Distribution Analyst with strong reporting and executive assistance experience, reporting to the Head: Distribution Wealth.Responsibilities:Reporting, including data collection, analysis, interpretation and presentation of dataPreparing and finalizing of PowerPoint presentationsDealing with all communication and correspondence, including diary management and taking action notes at all meetings.Daily, weekly and monthly reporting and assisting with QlikView queriesProject managementDiary management, organizing events and administrative assistance function assisting the HeadSupport to Distribution Regional management on behalf of the HeadRegional Wealth meetings arrangement and management.Minimum requirements:Relevant degree such as BCom (Finance)Minimum 5 years working experience in the financial services industry in a similar positionMS Office (Advanced Excel, PowerPoint) and MIS softwareCompetencies required:Analytical abilityAbility to work independentlyProblem solving skillsResilientTime Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178603&xid=1109_70500
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A privately held commercial property investment company and property fund whose expertise and know-how creates and unlocks hidden value is currently looking to utilize the services of a Data Analyst/ Business Process Manager to join their fantastic firm. The position involves bridging the gap between technology and business. The focus is to build an automated reporting environment. It involves dealing with users in all departments and at all levels to improve the efficiencies in those departments, using technological services Apply Now!!! Requirements: Diploma or Degree in Information Technology4 6 years proven commercial experience Business ProcessesSQLTSQLPower BIExcel Responsibilities: Evaluate business systems/processes against efficiency requirementsDocument requirements, establish scope and objectives and determine strategy for implementing systems/technology that streamline business operations to align with business goalsDevelop business process maps with a strong focus on optimising the processProduce and implement automated reports to drive operational efficiencyDevelopment of an automated quality control process and reporting to ensure data integrity and validity based on client specific business requirementsDevelops, deploys, and customizes?business intelligence tools (Primarily MS SQL Server TSQL and Power BI) to enable real time decision makingDevelop DataMart reporting environment with strong focus on data assurance and quality controlsProvide user support across the business technology platforms (Primarily MDA Property Management System and Laserfiche)Liaison between business and third-party system providersInvolves understanding business requirements and how business can use the systems more efficiently (Bulk Uploads, Bulk Updates of Information etc.)Understand the full data lifecycle within the businessDevelop data management processes that align to industry standardsDevelop procedure control manuals in line with the data management processesPolicy development that aligns to the data management processesLead and manage teams to develop and implement business solutions that drive operational efficienciesSupervise the assignments employees related to implementing and maintaining processes aimed at driving operational efficiencies across the business through technology platformsCoordinate with third party developers to assist in translating business specific requirements into technical specifications for workflow applications Reference Number for this position is NN54153 which is a permanent role that is based in Rivonia offering a cost to company salary of up to R540k per annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4Njc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126366&xid=1109_58674
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Mission / Core purpose of the Job : The role of the BI Architect is to lead the team in the delivery of a project from requirements analysis to deployment through design, development, testing and documentation. The BI Architect is responsible for delivering Data Products and Services solutions within the team. During High level design the BI Architect works closely with the IT Architect to advise on the best technological building blocks and methodologies to be used to address the data-centric requirements of a project, and then performs low-level design for the implementation teams. The BI Architect is also responsible for impact analysis, effort estimates and timeline management. The BI Architect will also be required to perform data-analysis and data-modelling tasks which can form part of the requirements definition and design stages of a project; or as ad-hoc requests. The BI Architect will be responsible for delivering the functional design of all projects assigned to them and driving the delivery of the solution with the development team. Development of SQL code, datamarts and REST APIs by the BI Architect themselves may also be required for some projects. Key Outputs Functional/Solution Designs documented on Confluence WikiUpdate Living system and integration documentationProject DeliveryTechnical LeadershipAlignment to Frameworks, architecture, standards and policiesProvide consultancy to process analysts, business analysts and other business stakeholders at a project level on application, data, security, infrastructure, testing and operational designs through interactions with other architects, applications and operations subject matter experts.Technical design process improvements Relationship Management The BI architect will need to engage with several stakeholders includingProject ManagersMultiple Vendor resources for deliveryCommercial Business UnitsManagementThe BI architect needs to build and maintain relationships Critical Skills Technical LeadershipData EngineeringProgramming BackgroundTechnical Solution designSystems IntegrationSQLData AnalysisData warehouse principles (familiar with terms such as ETL, data marts, aggregations, enrichment)Technical documentationExcelREST interface design Added value skills/ experience: Telecoms experienceBig DataKafka integrationsOracle APEX developmentMicrosoft SSASMicrosoft PowerBI report developmentOracle OBIEE report developmentSAS ViyaITIL FoundationTOGAFA background in System Architecture & Design which includes the creation of highly detailed functional requirements which describe deep functional logic of a system Education 3+ year Degree / Diploma in Computer Science Engineering, Mathematics, Statistics or related fieldFluent in English
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MDQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126289&xid=1109_58041
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Role Description As a business analyst, you will join the team accountable for delivery of the planned projects.Your role will require the following:Understanding and unpacking the business requirements for assigned projectsParticipate in designing the conceptual solutionDescribe data movements between systems / platformsDesign and articulate business processes as required for the implementation of the business requirementAssist in implementation, validation and testing, and handover to business. Key Performance Areas: Elicit and Analyse requirements with business and create alignment across functional areasProduce quality outputs Business Requirements DocumentProcess flow diagramsContext DiagramsUser stories with acceptance criteriaMeet deadlines and manage commitmentsCreate consensus across the design, dev & test streams (via grooming / refinement sessions) so that the requirement is well understood and ready for implementation Provide support throughout the design, development and testing processes through to user acceptance.Stakeholder Management Demonstrate good relationship building capabilitiesAbility to interact at all levels of a business including executive managementAbility to influence and create alignment across stakeholders Competencies Required: Sound analytical capability Sound technical knowledge Understanding of / working as part of the full SDLCHas worked (hands-on) in a technical environment involving databases, multiple platforms / systems, web technologies etc. A team player who is able to work independently but deliver as a team Able to manage conflictHelp build / reinforce the team culture Self-motivated and able to work independently Work on multiple projects simultaneouslyWork in a high-pressured and stressful environmentOwns and takes accountability of assigned tasks and deliverablesStrong work ethic and professional Superb communication skills Minimum Requirements At least 5 years practical experience working as a business analyst required Recommendations: Degree/Diploma in Information technology or similar/relevant qualification would be preferableFTI Business Analysis Diploma will be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU0MTIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130520&xid=1109_54121
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Key Purpose: Accountable for the test process implementation - Testing of the Group’s platform to ensure that a quality system is delivered to their clientsResponsible for identifying test requirementsProject manage the User Acceptance Testing phase for each implementationContribute to the continuous improvement of the testing process and test methodologiesManage activities during testing and ensure resolution of all defects Areas of responsibility may include but not limited to: Develop and contribute to the overall testing strategyParticipate in JAD sessions to extract requirements needed to compile test plansUnderstand the Product and Business specifications and extract test requirementsReview test requirements with the test manager and business analystDesign test cases and test scenarios based on analysis of business specificationsProvide estimates for completing test cases and executionBuild and maintain a repository of regression test casesWork closely with the test manager and systems analysts to co-ordinate test activities and in so doing, ensure quality end results are achievedData capturing of the test cases used for manual testingPerform functional, negative, positive and regression testingLogging, tracking and resolution of defects on JIRAParticipate in reviewing team members’ workEducate and coach junior team membersResolve production queries with little or no support and provide junior team members with appropriate guidance in resolving the queriesPotentially manage a team of testersDevelop load, performance and stress testing plans Personal Attributes and Skills: Strong analytical and problem-solving skillsAttention to detailAccurateAbility to grasp concepts quicklyExcellent written and verbal communication skillsAn ability to prioritise tasks and work under pressureProactiveMust be willing to work overtime when required (including weekends where necessary)An openness to work with others and build on team input.Must have pride in their work and a desire to always deliver perfection. Quality is non-negotiableAble to establish a collaborative relationship with the systems areaThe individual must have a strong desire for self-learningGood work ethic Education and Experience Essential: Grade 12 with mathematics, higher grade (minimum C symbol)English, higher grade (minimum D symbol) – Must be first languageRelevant testing qualificationMinimum 4 years’ experience working as a Test Analyst in the business user testing environment, applied knowledge and solid application of the correct testing methodologies required to perform end-to-end user acceptance testingExperience with regression, usability, sanity and functional testing methodsBasic ExcelComfortable with figures and basic mathematical conceptsExperience with automate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1MjgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126119&xid=1109_55283
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PBT Group has an opportunity for a Business Intelligence Business Analyst (BIBA). A BI Business Analyst or BIBA has a crucially important role to play, in bridging any gaps between business and IT, to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value for clients. The Business Intelligence Business Analyst (BIBA) primarily serves as liaison between the end users and BI project team and gathers business requirements. The BIBA is an expert in understanding business objectives, questions, and problems, and at obtaining and presenting data to address the issues. The analyst understands the tools and techniques used to create data results that range from basic queries through multidimensional analyses and data mining, forming new relations and derivations as necessary, and extracting the maximum amount of valid information content from the data. Extensive insight into the business and the data are essential. The BIBA participates in design of data marts to provide the optimal balance of data availability, format, flexibility, and performance. The BIBA is involved in the end-to-end Data Product Lifecyle, including requirement definition, data analysis, data modelling. Duties: Requirement’s definition phase: Interview end users to determine requirements for data, reports, analyses, metadata, training, service levels, data quality, and performanceHelp identify and assess potential data sourcesValidate that BI meets requirements and service level agreementsCoordinate prototype reviewsGather prototype feedbackDocument requirements in relevant formats: Data Warehouse content requirementsData Mart requirementsInformation output requirementsInformation exploitation tool – functional requirements Data Profiling, Feasibility and Scope Definition Phase: Analyse business information requirementsRecommend appropriate scope of requirements and prioritiesWork with production data to validate business requirementsMap business needs/requirements to subject area model and to logical enterprise modelDiscover dimension hierarchiesValidate hierarchies with production dataDefine business rules for state detection Design Phase: Work with architects to translate requirements into technical specificationsDiscover business transformation rulesWork with production data to design access structuresClassify business users by typeDevelop security rules/standardsCreate state transformation models Development Phase: On-hand support to development team to accurately interpret requirements and translate into a quality solution. Testing Phase: Plan acceptance test (functional and data integrity)Execute acceptance test plan internallyFacilitate user acceptance testing Change
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzcwODI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1258851&xid=1108_70825
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A company that gives solutions in modern Software, with a reputation for listening to clients problems and finding new creative ways to solve them in-house utilizing effective IT capabilities is looking for a Data Analyst / Data Scientist to be part of their forward-thinking organization.The incumbent must be able to work in a team and alone working with Azure functions and Process Automation.APPLY NOW!!!Requirements: Bachelors Degree (BSC Maths/Stats, Computer Science, BSC/ BEng Engineering, BSC Science)2-3 years commercial experienceSQLData AnalysisPythonPowerBIAdvanced ExcelGitDatabase DesignData Warehouse DesignAzure FunctionsData FactoryProcess AutomationReference Number for this position is NN52346 which is a permanent remote position offering a cost to company salary of R360k per annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ2OTU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125169&xid=1109_46957
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Job & Company Description: This role is open to experienced Programmers in the Information Technology department. This position will allow you to develop, and support business application solutions of high quality to meet the objectives of the company. You get to design application solutions according to user requirements to meet business objectives. Education: IT Diploma / IT Degree or relevant qualificationRelevant technical certifications Job Experience & Skills Required: Min 3+ years in software developmentWeb development with latest technologiesRelevant programming languagesData VisualizationDo not miss out on this opportunity to make your mark Apply Now !
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg4MzU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219833&xid=1109_88354
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Education: Diploma, Bachelors degree in Computer Science, Information Systems, or equivalent (ie FTI certifications)Experience and Knowledge Required: Knowledge and understanding of, business and technical requirements analysis, elicitation, modelling, verification, and methodology development in the full SDLC and RPA technologies3+ years experience as a BA on mobile app development enterprise digital initiatives, software development, or related IT projects3 - 5 years of hands-on experience in Design Thinking analysis and prototyping - essentialData analysis - Proficiency with SQL, Excel.Proven experience in facilitating white-boarding sessions with cross-functional teams.Proven experience with customer journey mapping, user impact analysis.Technical experience with the Mobile Application / Website Development Experience with software testing and Quality AssuranceExperience in the testing phase. Extensive solution integration experience.Agile / Scrum methodologies.Familiar with Prototype, UI Storyboards, Screen Flow Diagrams using Rational RequisitePro, Balsamiq, Microsoft Visio, Pencil, etcAtlassian tool suite (Bitbucket, Jira, Confluence) The Role: Convert the business expectations(scope) into User Story documents (BRD) covering all the requirements.Write User Stories-Creation of Wireframe.Coordinate with the Graphic Designers to develop the User Interface ScreensEngage with the stakeholder and get sign-offs on the user stories, wireframes, and mock-upsBrainstorming the requirement with stakeholders-Organizing and lead the knowledge sharing session with the development testing teams to spread the requirement.Prepare and maintain traceability matrix.Capture the bugs/feedbacks during the walk-through with the stakeholders.Participate in Bug Triage meetings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg3NzE5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219436&xid=1109_87719
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Key roles and responsibilities: Create, Modify, and Delete user accounts per request.Ensure all tools are functional and usable by the NOC by avoiding Connectivity issues.Provide High level/other support per request from various stake holders. Identify, Diagnose, and troubleshoot Software failures while keeping a line of communication with impacted Users.Take ownership of issues with the tools and see problems through to resolution.Research, Diagnose, Troubleshoot, and Identify solutions to resolve issues with RMS Tools.Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Ensure Scheduled Backup of Systems is carried out on all Projects.Ensure Systems Upgrades are done timely without disrupting UsersEnsure proper recording and closure of all issues escalated by End Users with proper RCA.Document knowledge in a knowledge Database and make it available in notes and articles for System Users.Ensure all locked accounts passwords are reset on time.Create Templates and Profiles for NOC Users on all RMS, NMS Systems.Ensure that Changes to NOC Tools follow Change Management Process.Ensure all NOC Scripts are running efficiently.Ensure Daily Routine Check of all Databases used by the NOCCreate an enabling environment for all NOC Staff to effectively carry out their job responsibilities.Co-ordinate the activities and output of Tools Vendors, IT Department and Contractors handling the NOC Tools.Set Business objectives and monitor performance of NOCAutomation of data extraction processes and analysisConsistently search for innovative ways to improve the quality of service to both internal and external customers.Automation of NOC Monitoring Tools.Scripting, Database Management, Roll out of New Technologies in a new environment.Reporting Efficiency and Accuracy.Ensure accuracy and Integrity of Data Displayed on all NOC Network Monitoring ToolsMonitoring and Performance Tools based on set objectives. Experience and Qualifications required: Sc. Electrical Electronics /Computer Science/Engineering or a related field.4 years Hands On experience in Technical Support or similar role2 Years in Supervisory within NOC/ISP or IT environment.Basic knowledge of IP Infrastructure, Oracle and Networking in an Operations and Maintenance Center, Network Management Center and Network Operations CenterScripting on various Monitoring ApplicationsOSS, iManager, Netnumen, ACC, Telemetry, SUN Systems connectivity, interfaces, and Protocols.Data Management and ReportingBusiness Object ApplicationITIL ManagerWritten and Spoken Communication Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg3OTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219573&xid=1109_87935
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You will need to meet the following minimum requirements: Degree in Risk / Business / Finance / Information Systems5+ years of progressive responsible experience within a data analysis / data governance rolePrior experience working in the Audit / Assurance environmentExpertise in national data protection laws and practicesKnowledge and operational skills in Data Governance and Data Quality highly desiredUnderstanding of information technologies and data securityKnowledge of business analysis frameworksStrong relationship/stakeholder management skills, capable of building and maintaining effective internal and external relationships. Key responsibilities will include but not be limited to:Being a business process improvement champion by evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutionsCreating and implementing an enterprise wide Data Governance FrameworkDesigning data governance policies, processes, standards and controlsCollaborating with Risk and Legal departments to interpret data-related Legislation and Regulations, including, but not limited to the Protection of Personal Information Act and the General Data Protection RegulationDefining acceptable data quality levels in conjunction with business owners and define rules that the company must use to ensure data is available, at the right quality levels and accessed securely by authorised personnelCollaborating with data owners and data analysts to analyse data for data quality issues and define requirements for what quality measures needs to be tracked.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzcwOTk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1259546&xid=1108_70997
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PBT Group has an opportunity for a Business Intelligence Business Analyst (BIBA). A BI Business Analyst or BIBA has a crucially important role to play, in bridging any gaps between business and IT, to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value for clients. The Business Intelligence Business Analyst (BIBA) primarily serves as liaison between the end users and BI project team and gathers business requirements. The BIBA is an expert in understanding business objectives, questions, and problems, and at obtaining and presenting data to address the issues. The analyst understands the tools and techniques used to create data results that range from basic queries through multidimensional analyses and data mining, forming new relations and derivations as necessary, and extracting the maximum amount of valid information content from the data. Extensive insight into the business and the data are essential. The BIBA participates in design of data marts to provide the optimal balance of data availability, format, flexibility, and performance. The BIBA is involved in the end-to-end Data Product Lifecyle, including requirement definition, data analysis, data modelling. Duties: 1. Requirement’s definition phase:Interview end users to determine requirements for data, reports, analyses, metadata, training, service levels, data quality, and performanceHelp identify and assess potential data sourcesValidate that BI meets requirements and service level agreementsCoordinate prototype reviewsGather prototype feedbackDocument requirements in relevant formats: Data Warehouse content requirementsData Mart requirementsInformation output requirementsInformation exploitation tool – functional requirements 2. Data Profiling, Feasibility and Scope Definition Phase:Analyse business information requirementsRecommend appropriate scope of requirements and prioritiesWork with production data to validate business requirementsMap business needs/requirements to subject area model and to logical enterprise modelDiscover dimension hierarchiesValidate hierarchies with production dataDefine business rules for state detection3. Design Phase:Work with architects to translate requirements into technical specificationsDiscover business transformation rulesWork with production data to design access structuresClassify business users by typeDevelop security rules/standardsCreate state transformation models4. Development Phase:On-hand support to development team to accurately interpret requirements and translate into a quality solution.5. Testing Phase:Plan acceptance test (functional and data integrity)Execute acceptance test plan internallyFacilitate user acceptance testing6. Change Management and Deployment:Ed
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Ntiyiso Consulting Group is an authentically African and globally wired management consulting firm with expertise across all major industries. We deliver sustainable solutions through three subsidiaries, viz. Ntiyiso Revenue Consulting, Ntiyiso Business Consulting and Ntiyiso Industrialization Consulting. Ntiyiso means ‘TRUTH’ in Xitsonga language. We are therefore naturally inclined to deliver the most trusted of solutions to our clients and at the heart of why we exist lies our purpose which is to empower institutions that enable Africa’s development.
*Job Purpose:*
Deliver value to the client by planning, executing and leading their representatives to better performance and improve service quality leading to customer growth. To implement potential solutions for specific client business challenges and helps clients make lasting improvements to their performance and realize their most
important goals. The suitable candidate will assist in establishing call centre objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse and utilise call centre data to focus on improving KPI driven performance and processes to better support customers/patients. To be a successful call centre manager, you should be focused on improving your team of representatives and call centre practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor. To provide support to daily business operations and in scaling the business by identifying new opportunities and developing proposals. To ensure positive impact and sustainable results. To manage clients’ expectations of customer management, communicate effectively with clients and apply problem solving and negotiation techniques to ensure results presented are backed up by facts. Independent self-starter. Required to manage, develop and coach junior resources – Consultants, Analyst and Junior Analysts (the Ntiyiso way)
* Client Solutions
* Building Relationships
* Developing the Firm
* Growing the Firm
*Key Measures*
* Manage operations and teams - hourly, daily and monthly KPIs
* Hiring, training, coaching, and leading call centre & sales representatives as they provide support for customers
* Maintain and grow existing relationships with clients
* Contribute to improving our current products and services
* Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
* Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees
* Assisting other management team members in identifying trends and establishing call centre goals
*
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Data Governance Analyst: DAMA l DMBOK FTC: Banking To define, give guidance and monitor data management processes for maintaining data integrity and improving data quality across the enterprise.Minimum Requirements: Bachelor’s degree or diploma (business management/ business information systems/ computer science or relevant)Certified Data Management Professional (optional) 3 years’ work experience in Data Analysis What will you be responsible for? Data Governance: Define and develop data quality standards, processes, guidelines, and proceduresMonitor adherence to defined data quality standards, processes, and procedures Data Quality Management: Provide guidance and oversight to the business on how to assess data qualityProvide guidance and oversight to the business on what tools to use for assessing data qualityProvide guidance and oversight to the business on data quality root cause analysisProvide guidance and oversight to the business on formulating remediation plansData Quality Reporting Provide the business with data quality reporting requirementsConsolidate and report on enterprise data qualityAssess, prioritize, and monitor enterprise data quality issues Data Quality Portfolio Management Assess, prioritize, and track progress on data quality initiativesData Quality Platform Provisioning: Provide business requirements to the technology enablement centre of excellence for data quality tools development and/or procurementConduct testing on data quality tools against the business requirements Data Quality Awareness: Communicate and train the business on data quality management processes, standards, and proceduresSkills and/or knowledge: Data governanceData analysisData remediationUnderstanding of the banking industryUnderstanding of the DMBoKUnderstanding of data related legislation in the banking industry e.g. BCBS 239, POPI, FICA, AML Recruitment Note:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY3ODkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1246750&xid=1108_67890
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Developing visual reports, dashboards, scorecards using Power BI desktop.Connecting to data sources, importing data, and transforming data for Business Intelligence.Excellent in analytical thinking for translating data into informative visuals and reports.Able to implement row level security on data and understand application security layer models in Power BI.Expertise in using advance level calculations on the data set.Responsible for design methodology and project documentation.Able to develop tabular and multidimensional models that are compatible with warehouse standards.Adept in developing, publishing, and scheduling Power BI reports as per the business requirementsAble to properly understand the business requirements and develop data models accordingly by taking care of the resources.Should have knowledge and experience in prototyping, designing, and requirement analysis.Should have knowledge and skills for secondary tools such as Microsoft Azure, SQL data warehouse, PolyBase, Visual Studio, etc.Able to integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), or by API automation. Also, one must be experienced in developing custom visuals for Power BI.Ability to translate business requirements and functional requirements into technical specificationsDeveloping the programming code to create the solutions.Ability in building databases, data integration solutions, warehouses, and reporting solutionsThorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the systemCreate dashboards and reports using reporting technologies such as Power BIWork directly with clients / business users to elicit reporting requirements, as well as develop reports and dashboards to meet those requirementsLiaise with business analysts and quality analystsWrite DAX expressionsImplement row-level securityHave an understanding of scripting languages and programming languages like C++ and Python for advance dashboardsSQL queryingUnderstand how to use Power Query Editor
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Job & Company Description: My client is a top performing retail group that has strides in the industry for well over three decades and is based in the North of Johannesburg. This enterprise is on the look for a Data Analyst to shake up their already high-performing team. The successful incumbent will be tasked to interpret data and turn it into information which can offer ways to improve a business, thus affecting business decisions. This conglomerate of companies works on a strict work hard play hard methodology and is ready to give you a shot.Are you a qualified candidate? - Apply now! Duties: Analysing data using statistical techniques and providing reports.Developing and implementing databases and data collection systems.Acquiring data from primary and secondary sources and maintain data systems.Identifying, analysing, and interpreting trends or patterns in complex data sets.Apply with Moagi today! Qualifications: Completed 3-year related degree in Data/Finance/Economics is requiredA post graduate qualification will be advantageous Experience: A minimum of 4 - 6 years experience in Data Analytics is essential
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