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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202531
7d
1
SavedSave
Position: Junior Administrator
Working Hours: 7:30 – 16:00
Location: Must reside in Germiston
Requirements:
· Females only· Must reside in Germiston
·
Matric
·
Computer Literate – Must know Microsoft suite
well (Especially Excel)
·
Presentable and well-Spoken a
·
Good writing skills
·
Available immediately
Job Description:
·
Answering calls - taking and distributing
messages
·
Capturing orders from various platforms and invoicing
accurately
·
Sending out weekly statements to customers
·
Handling customers complaints, requests and
questions regarding products and services
·
Maintain timeous responses with customers on all
platforms
·
Maintain customers database
·
Typing, scanning and filling documents
·
Processing quotations, credit notes and invoices
daily
·
Follow up on orders and deliveries with service
providers
·
Double checking back orders and outstanding
products
·
Communicating with staff on site daily
·
Tracking and managing stock
·
Requisition and processing of orders
·
Assisting with other office duties
·
Diary Management and scheduling
If you meet the above requirements, please email your CV to
hr@andreoni.co.za
1h
SavedSave
We are seeking a dynamic Sales Representative to join our team. The ideal candidate will be responsible for acquiring new client contracts and managing existing customer contracts in terms of service delivery and sales. They will build and nurture relationships with industry professionals, ensuring increased customer awareness and market share. Duties:Acquire new client contracts and manage existing customer contracts.Build and nurture relationships with industry professionals.Attend to client queries and meet sales targets.Ensure customer awareness and market share growth.Provide exceptional customer service and follow up on deliveries.Maintain customer credit limits and assist with credit applications.Assist with customer complaints and provide technical information.Uphold the company’s code of ethics and create network alliances.Qualifications:Grade 12 or equivalent.Certificate in Sales advantageous.Computer Literacy (MS Office) essential.SAGE Evolution and product knowledge preferred.Valid Driver’s license and reliable own vehicle required.Minimum 3+ years Sales Rep/Technical sales experience essential.Sound knowledge of South African roof sheeting industry preferred.Good understanding of the Building industry.Salary : R15 000-R18 000 p/m plus benefitsIf you are interested and do meet the requirements please do apply or send cv to admin@cockatiel.co.za
4h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202543
7d
SavedSave
A Company specializing in the service and repairs of vehicles, is looking for a Workshop managerDuties - including but not limited to the followingBooking in vehicles, Test driving vehicles before instructions are give to the mechanics.Quotation, dealing with all customer queries andManage mechanics, fitters and cleaners. Allocate work to workshop employees and control productivity. Ensure mechanics find and report every fault on every vehicle. Ensure parts arrive on time. Ensure mechanics comply with mechanic check list and duties, Check that all parts are supplied to mechanics are fitted and old parts are put into vehicle boot. Supervise complicated repairsDiagnose problems. Ensure workshop staff comply with requirements of Occupational Safety ActSupervise administrator duties. Ensure control systems are kept and strictly up to date. Responsible for discipline including time keepingRequirementsMatric4 Years experience in business management and vehicle repair back ground.Valid drivers license and own vehicleComputer literate in MS OfficeJob Type: Full-timePay: From R20 000,00 per monthEducation:Certificate (Preferred)Language:English and Afrikaans (Preferred)License/Certification:Drivers license (Preferred)Qualified Motor Mechanic certificate (Required)Email CV to hr@jcih.co.za
4h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202540
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202546
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202525
7d
SavedSave
As a Tier 3 Desktop
Support Engineer,
you will play a critical role in providing technical assistance and support to
end-users, ensuring the smooth operation of desktop systems and applications.
If you have a strong background in desktop support, excellent troubleshooting
skills, and enjoy working in a dynamic IT environment, we encourage you to
apply.
·
Direct User communication verbally and written
for assistance in Software distribution, 1st, 2nd, 3rd line Desktop
Support.
·
Ensure IT Policies and Procedures are up to
date and followed.
·
Lease and Manage 3rd Party Service Providers
·
Manage IT Projects for New Deployments are IT
Infrastructure Changes
·
To manage the country South African IT
·
Manage and maintain IT Helpdesk System for
tracking and reporting.
·
IT Costs are managed correctly and reported
accurately.
·
Ensure all Hardware Licensing is up to date and
monitored.
·
Create and Maintain an IT Assets Register
·
Deliver the in country PCI Audit Annually
·
1st line team member management
·
Manage VM Server Platforms
·
Ensure
service remains in line with PCI requirements.
·
VMware
·
Networking / switching administration (Aruba /
watchguard)
·
Administering resources residing within Azure
·
Overseeing local backups are completed (Azure
MABs)
·
Meraki Wi-Fi administration
·
Make known suggestions / recommendations for
improving service.
·
Building strong relationships with customers.
·
The ability to take ownership of customer
problems.
·
A proactive approach to customer problems and
an understanding of customer perception.
·
Remote Incident Resolution
·
Software Deployment
·
Ability to multi task and meet specific goals
set by supervisors and management
Minimum Requirements:
·
International MCSE
qualified or international equivalent
·
At least 8 years’
experience in technical IT (Server Administration),
·
Network management,
project management, MS Exchange (incl Office 365)
·
Certificate in Cyber
IT
·
Deployment network
security control qualification
·
A qualification in
network environment/anti-virus / threats, etc
·
ITIL Foundation
·
Azure
To elevate your career to the next level, please email me at lemrique@protonmail.com, Att: Lem 081
478 7032
5h
1
SavedSave
Onboarding SpecialistIndustry: IT System Design ServicesEmployment Type: ContractJob descriptionCompany DescriptionSwart Digital Studio is a leading software development company that specializes in creating innovative and user-friendly online applications. The company offers a range of services, including lead generation sites, e-commerce solutions, and custom software development for existing systems, including custom and normal APIs. The team consists of experienced professionals from around the world who work closely with clients to understand their unique needs and develop tailored solutions that meet their specific requirements. Swart Digital Studio is committed to excellence and focuses on innovation and customer satisfaction.Role DescriptionIdentify and cultivate new business opportunities through cold calling, networking, and lead generation.Conduct thorough research to understand potential clients' needs, challenges, and objectives.Present and demonstrate our unique selling points & services to prospective clients, showcasing how our solutions can address their specific requirements and add value to their business.Build and maintain strong relationships with key decision-makers and stakeholders within target companies.Collaborate closely with the technical and project management teams to ensure a smooth transition and the successful implementation of services.Achieve and exceed sales targets and KPIs set by the management team.Prepare and deliver accurate sales forecasts, reports, and presentations.Stay updated on industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.Qualifications• Diploma in Business Administration, Marketing, or a related field• Proven track record of at least 3-5 years in B2B sales, preferably in the technology or services industry• Excellent communication, interpersonal, and presentation skills to effectively engage with key decision-makers• Strong research and analytical abilities to understand clients' needs and tailor solutions accordingly• Proficiency in lead generation techniques, including cold calling, networking, and social selling• Ability to build and maintain strong, long-term relationships with clients and stakeholders• Results-driven mindset with a proven ability to meet and exceed sales targets• Solid understanding of sales processes, pipeline management, and forecasting• Familiarity with CRM tools and sales enablement technologies• Collaborative and team-oriented approach to working effectively with internal teams• Strong time management and organizational skills to handle multiple priorities• Keen awareness of industry trends, market dynamics, and competitive landscape• Ability to think strategically and identify new business opportunities• Exceptional problem-solving and objection-handling skills• Willingness to travel as required for client meetings and presentationsEmail your CV and Portfolio to careers@swartdigital.co.za
5h
SavedSave
Are you an expert in the world of casinos, from A to Z? We are thrilled to announce the upcoming launch of our brand-new casino establishment in the next six months, and we are in search of a dynamic individual to lead the way.
As our General Manager, you will play a pivotal role in shaping the success of our casino venture. Your responsibilities will encompass a wide range of tasks, including but not limited to:
Staff Sourcing and Training: Your expertise in recruiting, selecting, and training a talented team of professionals will be essential in creating an exceptional and service-oriented casino environment.
Procurement of Casino Equipment: You will be tasked with sourcing all the necessary casino equipment, including chips and gaming essentials, to ensure a seamless gaming experience for our patrons.
Operational Guidance: Your experience and insight will be crucial in advising on the setup and day-to-day operations of the casino, optimizing efficiency, and ensuring compliance with industry standards.
As a member of our team, you will have the unique opportunity to shape the future of our casino in alignment with our vision. We value innovation, leadership, and a commitment to excellence. If you're ready to take the reins and drive our casino to new heights, we invite you to join us on this exciting journey.
If you possess a deep understanding of casino operations and are eager to make a lasting impact in the industry, we encourage you to apply for the role of General Manager. Together, let's create an extraordinary casino experience for our customers.
WhatsApp: 072 495 9397
7h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
7d
SavedSave
R12000 - R15000 plus commissionExclusive jewellery store seeks two sales consultants one male one female. We are seeking sales persons with min of 4-5 years retail jewellery sales but not limited too. Persons applying must be target driven and customer service driven with min of 4-5 years sales experience with a proven sales track record. Persons applying must be fluent in English and Afrikaans, no facial piercings or visible tattoos. Must be available to work retail hours..email cv with recent photo attached to Khula.1@mweb.co.za
9h
1
Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As an Internal Business to Business (B2B) Sales Consultant, your primary role is to drive revenue growth by effectively promoting and selling our products and services to other businesses. You will be responsible for developing and maintaining strong relationships with prospective and existing B2B clients, understanding their needs, and offering tailored solutions that align with their business objectives.
Responsibilities:
• Selling skills and people skills Basic admin
• Product skills and knowledge
• Build customer base and maintain good relations with clients
• Focus on specific market areas
• Closing sales, quoting and surveys
• Sales driven and ability to reach set targets
Requirements:
• 5 years sales experience, preferably in the Hygiene or Medical supply industry would be an advantage
• Valid Drivers License
• Grade 12
• Tertiary qualification in Sales or Marketing would be an advantage
• High Energy Drive
• Target Driven
• Based in Sandton
• Extremely well groomed and well spoken
• Able to sell in Sandton Hub, dealing with Blue ship clients
Hours: Will be from 8:00 to 16:30,no flexi arrangements
Salary: CTC of R25k,providentd fund,100-120% commission on sales achieved with a target of R21k per month, quarterly and annual sales incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202665 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202665
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**Join Our Team at HHK Insurance! **Are you a motivated individual with a passion for sales? Do you thrive in a dynamic online environment? Look no further! HHK Insurance is seeking enthusiastic Online Sales Representatives to join our prestigious team.**About Us:**HHK Insurance is a leading provider of high net worth insurance solutions, catering to the unique needs of affluent individuals and families. With a reputation for excellence and unparalleled service, we are committed to providing comprehensive coverage and peace of mind to our esteemed clientele.**Position: Online Sales Representative****Location:** Remote (Work from Anywhere)**Compensation:**- Basic Salary: R15,000.00- Commission: Lucrative commission structure in addition to the basic salary**Responsibilities:**- Utilize online platforms and tools to generate leads and drive sales- Engage with potential clients through various digital channels, including email, social media, and live chat- Conduct virtual meetings and presentations to showcase our insurance products and services- Build and maintain strong relationships with clients to ensure customer satisfaction and retention- Collaborate with team members to achieve sales targets and objectives**Requirements:**- Proven experience in online sales or a related field- Excellent communication and interpersonal skills- Strong negotiation and persuasion abilities- Self-motivated and target-driven mindset- Familiarity with CRM software and online sales tools is a plus**Why Join Us?**- Opportunity to work with a reputable and established insurance company- Competitive compensation package with uncapped earning potential- Flexible remote work arrangement- Ongoing training and professional development opportunities- Supportive team environment focused on success and growthNo experience needed because training will be provided. Send your CV to Matsilaneo@gmail.com or call :079 976 5360
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We are looking for a creative and very passionate Copywriter to write clear and concise copy for any of marketing collateral (products brochure, blogs, ads, publications and websites). Your words will inform and engage target audiences. Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you. Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application. Primary Responsibilities for the RoleWriting clear, compelling copy for various mediums (e.g. ads, blog posts, newsletters, mailers, brochure and other marketing collateral on & offline )Conducting thorough research and interviewsWorking with creative professionals to build marketing projects and campaigns.Research industry-related topics (combining online sources, interviews and studies)Conduct high-quality research and interviewsWrite clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management Systems Proofread and edit blog posts before publicationSubmit work to editors for input and approvalCoordinate with marketing and design teams to illustrate articlesConduct simple keyword research and use SEO guidelines to increase web trafficPromote content on social mediaIdentify customers’ needs and gaps in our content and recommend new topicsEnsure all-around consistency (style, fonts, images and tone)Update website content as needed Minimum Qualification and Experience RequirementsProven experience as a copywriter or related roleKnowledge of online content strategy and creationExcellent writing, editing and proofreading skillsExperience with SEOStrong research skillsCreativityCollaborative spiritExcellent time-management and organizational skillsBSc/BA in marketing, English, journalism or related fieldKnowledge of French language may be beneficial
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1Njk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130675&xid=1109_55697
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RESPONSIBILITIES: Posting of security officers.Inspecting all security officers reporting on duty.Inspecting all security equipment on a daily basis and reporting all faulty security equipment.Ensure that all points are covert.Ordering of consumables.Ensuring discipline and standards are maintained according to company policy.Ensure access and egress is controlled at all SA Metal property by completing the necessary registersand operating the gates.Searching pedestrians, vehicles and personal belongings of any person/s exiting SA Metal premises.Ensure that all customers and visitors are issued with PPE and that the PPE is returned after theirvisit.Ensure that any item/s leaving the SA Metal premises is accompanied by the relevant documentation.Ensure that all company procedures are adhered to before granting access to staff viz. Breathalyzertests are conducted and passed.Ensure that all the assigned areas are patrolled at regular intervals.Ensure that all company policies and procedures are fully adhered to at all times. QUALIFYING EXPERIENCE: Previous security supervisory experience.Registered with PSIRA - minimum Grade B.Grade 12 or equivalent QUALIFYING ATTRIBUTES: Ability to work in a physically demanding working environment.Good customer services skills.Problem solving.Ability to work well under pressure.Display a professional work approach.Ability to work independently and within a team.Commitment to a strong business ethic and integrity.Willing to work shifts.Flexible and willing to work overtime.Excellent communications skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwNjU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138751&xid=1109_60654
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162405&xid=1109_66165
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