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Results for call centre agent in Jobs in Durban
1
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent position has become available within the support centre.
Responsibility:The successful candidate should possess the following:
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Accurate capturing of client registration forms, and registration of pre-paid electricity meters
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Customer service / call centre / general administration experience
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Customer Service Agent – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: CustomerSupport070923 Consultant Name: Recharger Recruitment
4d
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Outbound UK Call CentreAgents required in uMhlanga with UK sales experience.With or without matric as long as you have UK call centre sales experience.Salary to be discussed in interview.Uncapped commissionTimes : Monday - Friday10am to 8pmNo weekendsKindly what's app on:0624755357
14d
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CV Desk is looking for 50x experienced and excellent Short-Term Insurance Sales Consultants in DBN, PE, EL, and George for this permanent employment opportunity.Remuneration: R15 000 pm + R300 airtime allowance + uncapped commission. Role Purpose: Business Development Consultants are committed, driven, results-oriented advisers who can work on their own as well as in a team environment writing business in accordance with targets laid down by our client. Business Development Consultants advise primarily on motor and household domestic insurance. Responsibilities and work outputs• Source sufficient lead-generating opportunities to ensure 10 client quotes per week and 40 per month minimum• Minimum requirement of 8.5 written policies per month• Maintain and update your Lead Generation Matrix on a weekly basis• Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional advice• Sign up a minimum of 5 active lead referral agentsComplete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time• Keep up to date and fully informed on product comparisons with opposition products• Stay abreast of client product changes and enhancements• Be compliant in all activities in accordance with regulations and standards of all Insurance regulations and professional guidelines and ethics• Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas• Maintain the required dress code and professional appearance Competencies required• Technical Retail Acumen• Retail Sales Skills• Risk awareness• Cross-sellingExperience and Qualifications• Matric/Grade 12• FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognized qualification as per the FSCA qualification list• FAIS Regulatory examination for Representatives (RE5)• 12 CPD (continuous professional development) points• Minimum of 3 years' experience in selling short term insurance either as a broker agent or tied agent• All required regulatory exams and accreditation• One year's proof of commission earnings (minimum R10 000.00 pm)• Candidate must have his own transport (CAR) and licenseTo apply, direct applications to hello@cvdesk.pro. Subject: STI#NB: To be considered, kindly furnish all the required documents in one submission. The CV must be in MS Word format and supporting docs in PDF format.Proof of commission earned should be stats supplied by your employer or highlighted proof on the bank statements.If you have questions, please WhatsApp us on +27 87 153 3419 or call us on 010 825 2029 during office hours.
17d
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Outbound UK Call Centre Agents required in uMhlanga with UK experience.With or without matric as long as you have UK call centre experience. Salary to be discussed in interview. Uncapped commission Times : Monday - Friday 10am to 8pmNo weekends Kindly what's app on:0624755357
14d
1
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Windermere based call centre is looking for experienced debt review call centre agents
must have minimum 1 year experience with references
please email CV to sibongile@tpds.co.za
25d
Ads in other locations
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
4d
1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
4d
1
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call centre sales agents required.
Local campaigns
Great working hours 8am - 5pm weekdays
Excellent driven work environment
Based in Umhlanga
12d
1
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Excellent work environment
8am to 5pm weekdays
Basic salary and commission
12d
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We are excited to announce that we are in search of a hardworking and experienced candidate to join us as a Call Center Agent.As a Call Center Agent, you will be responsible for finding out prospective customers and closing the sales. You will also be responsible for writing sales reports and creating sales proposals. Moreover, you should have detailed information on the products and services offered by the company.To perform this job role, you should have excellent sales skills and the ability to work under zero supervision. You should also possess an outstanding organizational skills and good networking skills as well.If you think you can perform this job position diligently, then send in your resume to us right away. We will love to onboard you soon.ResponsibilitiesPresenting the products and services to the customers.Identifying the potential customers via cold calling.Working in collaboration with the team members.Meeting the monthly sales goals and expectations.Taking feedbacks from the customers and working upon them.Writing sales contracts as per the company’s requirements.Making sure the customers are well informed about the sales proposal.Tracking and analyzing the sales performance metrics.Understanding the current market potentials.Resolving customers complaints and issues if any before making the sale.Building a positive relationship with the customers.Making sure to provide excellent customer service and customer satisfaction.Preparing monthly sales reports and presenting them to the higher management.Staying up-to-date on the latest technologies and developments in the industry.RequirementsGrade 12Working experience as a Call Center or a similar role in the Sales department.A proven track of sales record will be advantageous.Good networking and people skills.Excellent oral and written communication skills.Outstanding math skills.Ability to work in a team environment.Ability to offer excellent customer service skills.Ability to manage time efficiently.Ability to build a professional network.Active listening skills.Ability to handle multiple tasks and prioritize them.To apply send your CV to alicerecruiters@gmail.com
1mo
2
We are currently employing part time and full time personal for our company. Part Time individuals will be required to market our products and procure clients to our companies platform.They will be responsible to market online and engage with the client tele for new and current business that they can bring.This position is open to everyone in the KZN area that has internet access, clean track record and a valid South African ID.You will be responsible to liaise with your clients on all current and upcoming auctions at our company. your presence on whatsapp and social media platforms is a key factor.Salary will be based on your clientele that will consist of a basic and commission.The following positions are also available but not limited to:Office / AdminCall Centre AgentsIT Specialist & Graphic DesignersSales Agentsemail your cv(not compulsory) or a brief summation of who you are and why you the ideal candidate for the position and if you currently employed. to amazonkzn@gmail.com or whatsapp 079 469 1208 - NO PHONES WILL BE ENTERTAINED AT THIS STAGE
2mo
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