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A client of ours is urgently needing a person to be employed on a permanent basis for this position.DESCRIPTION:Reporting to the Head of Department. There will be certain tasks
within each job which cannot be procedurised.
Decisions taken in such tasks require experience and have to be learned
in the job because decisions have to be made on how to do the operations in the
job. Most of these decisions become
“Automatic” with experience. The job involves work in which the processes are
defined and freedom of choice is restricted to the operations.CHARACTERISTICS:- Works under
general supervision as a member of a team- Understands
why tasks and procedures are performed and how performance standards
contributes to the team’s results- Required to
ensure predictability of results by the application of standard procedures- Multiple
procedure operation which is unrelated.- Training can
be as long as 6 months.- Time span of
work could be several weeks.- Responsible
for the cost efficient utilisation of time, material, consumables and space.- May perform basic mathematical
and statistical computations and approaches practical problems by choosing
appropriately from a variety of mathematical techniques where applicableROLES & RESPONSIBILTIES:- Type all relevant documents in an efficient manner
- Process Divorce Claims
- Process Maintenance Claims
- Minor Beneficiaries – DCISA
- Prepare the Monthly and Quarterly Reports for the following meetings: MAC
and BOT
- Take Minutes at the following meetings: MAC Meetings, JIC Meetings, JAC
Meetings, BOT Meetings and DCISA Board Meetings.
- Surplus & Supplementary Surplus
- Any other tasks/responsibilities that fall within area of experience
and/or knowledgeMINIMUM REQUIRED QUALIFICATION: - Grade 12- RE certificateREQUIRED KNOWLEDGE & EXPERIENCE:- Experience in a customer service environment - Knowledge of Court Orders and processes- Minute Taking Skills- Knowledge of Minor Beneficiaries- Knowledge of Surplus & Supplementary Surplus- Knowledge of the payment
processes and calculations Please email your CV and supporting documents to info@tsholocs.co.za
Centurion
Results for customer services job in "customer services job" in Jobs in South Africa in South Africa
1
The successful candidate will provide customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goalsRequirements:A minimum of 2 years in a similar position within a motor dealership would be a distinct advantageSenior Certificate Grade 12.Technical qualification and/or aptitude would be advantageousExcellent interpersonal communication skillsCustomer and service orientationSelf-management and resilienceDuties will include, but are not limited to:Prepare for the arrival of the customer and vehiclePrepare accurate job cards, cost estimates, and service recommendationsTaking care of customer at initial consultation upon arrivalUpdate Dealer Management System, track all vehicles and update control systemsRegular Liaison with customersLiaise between customers, technicians, and parts departmentsHandle customer queries, complaints, and follow-ups professionallyMaintain accurate service records and customer dataEnsure accurate invoice paymentsProfessional Vehicle HandoverCustomer follow up and remindersAttend weekly service meetingsGeneral ad-hoc duties which might be assigned from time to timeAssist fellow employees wherever possible and promote the services and products that the company has to offer.In return, a competitive salary is on offer with benefits
https://www.jobplacements.com/Jobs/S/Service-Advisor-1251916-Job-Search-03-17-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Vacancy for a Customer Service administrator with a Vehicle dealershipDutiesOperate telephone by answering, screening, or forwarding of calls in a friendly manner and in a fast time frame. Professional telephone manner should be displayed at all times with a customer service orientation mindset.DCS while updating CS & SR (for new and service) with follow up calls to all customers.Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop.Data capturing and correcting information on Evolve.Receive and resolve complaints from customers. Refer to management where necessary.Perform administrative support tasks.RequirementsMinimum of 2 years experience as Service or Workshop administratorMust have motor industry experienceMust have experience with EvolveMust have good telephonic and customer relation skills
https://www.jobplacements.com/Jobs/C/Customer-Service-administrator-1272607-Job-Search-03-17-2026-09-00-15-AM.asp?sid=gumtree
4d
Job Placements
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Key Responsibilities:Provide excellent customer servicePromote and sell products to meet and exceed sales targetsBuild and maintain strong customer relationshipsStay up to date with product knowledge and current promotionsProvide feedback on customer preferences and market trendsRequirements:Matric / Grade 12 certificateStrong communication and interpersonal skillsPositive attitude and willingness to learnAbility to work in a fast-paced retail environmentBasic understanding of sales and marketing principles (advantageous)Previous retail or customer service experience is beneficial but not requiredKey Skills:Customer service excellenceSales and persuasion skillsTeamwork and collaborationTime management and organizationWhat We Offer:On-the-job training and mentorshipCareer growth opportunitiesSupportive and energetic work environmentCompetitive entry-level salary
https://www.jobplacements.com/Jobs/E/Entry-Level-Retail-Sales-and-Marketing-Consult-1273673-Job-Search-3-20-2026-5-36-40-AM.asp?sid=gumtree
2d
Job Placements
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The successful candidate will provide customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. By effectively managing the booking process and providing exceptional customer service, the Motor Vehicle Dealership Bookings Clerk contributes to the overall success and reputation of the dealershipRequirements:Fully Bilingual (English, Afrikaans) a third SA language would be an advantageMotor dealership industry experience is essentialWorking Experience in the role of Bookings Clerk within a Dealership would be preferred.Some mechanical knowledge would be a significant advantageCustomer and Service OrientatedSelf-Management and ResilienceDuties will include, but are not limited to: Booking Appointments:Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers.Customer Interaction: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing.Appointment Scheduling: Use dealership management software or scheduling systems to book appointments, ensuring efficient allocation of service bays and technicians time.Service Recommendations: Provide customers with recommendations for routine maintenance based on mileage, manufacturer guidelines, and vehicle inspection results.Confirmations and Reminders: Confirm scheduled appointments with customers via phone, email, or SMS and send appointment reminders to reduce no-shows and ensure timely arrivals.Documentation:Maintain accurate records of appointments, service requests, customer information, and service histories in the dealerships database or CRM system.Coordination with Service Department:Liaise with the service department to ensure they are adequately staffed and prepared for scheduled appointments, including parts availability if needed.Upselling and Cross-selling:Identify opportunities to upsell additional services or products based on customers vehicle maintenance needs and dealership promotions.Customer Satisfaction:Ensure a high level of customer satisfaction by providing excellent service, addressing concerns or complaints promptly, and following up with customers post-service to ensure their expectations were met.Administrative Tasks:Assist with general administrative duties such as filing paperwork, processing payments, and maintaining a clea
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1251579-Job-Search-03-17-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Identify and respond to customer needsAnswer calls and log tickets timorouslyRecord all complains on the systemEnsure that all complaints are corrected within the specified times.Follow up on customer queries and overdue ticketsConduct customer satisfaction surveysAssist Key Account ManagerScheduling of call centre activities to facilitate effective executionManage and analyze customer service levelsRespond to complex requirements from Clients
https://www.jobplacements.com/Jobs/N/National-Call-Centre-Agent-1273423-Job-Search-3-19-2026-7-44-56-AM.asp?sid=gumtree
3d
Job Placements
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Minimum RequirementsGrade 12 (Matric)Sales-related accreditation/certification advantageousMinimum 3 years experience in a telesales environmentMake 30 - 50 calls a dayExcellent verbal communication and listening skillsProficiency in Microsoft Office (Word, Excel, Outlook)Ability to learn and explain product/service offerings clearlyBasic understanding of market trends and customer needs Key ResponsibilitiesAchieve monthly sales targets and performance goalsBuild and maintain strong customer relationshipsAttain branch budget requirements, including GP% targetsLiaise with customers and promote the full product/service rangeFocus on assigned markets and meet set call ratiosGenerate quotations and invoices for customersGrow and retain the existing customer baseFollow up on deliveries, quotations, and customer queriesDeliver exceptional customer serviceMaintain accurate records and file documentation appropriatelyManage time effectively and plan daily activities using the CRM systemIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
https://www.jobplacements.com/Jobs/S/Sales-Consultant-Strong-hunter-profile-1272222-Job-Search-03-16-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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Requirements: Petrol or Diesel Mechanical QualificationStrong mechanical acumenCustomer Care skillsNot a clock-watcherAn Automotive Specialist Workshop is looking for a Head Technician / Team Leader to drive this active and successful enterprise in the city. A large part of your job will be Customer Care / Public Relations so you need to be fluently spoken in English, confident, and well presented. This position is well suited to a senior Technician who has not had the opportunity of promotion, yet is a natural with customers, or is a Technical Service Advisor - someone who could run their own business would be perfect.
https://www.jobplacements.com/Jobs/H/Hands-on-Workshop-Manager-Customer-Care-Specialist-1272600-Job-Search-3-17-2026-11-40-17-AM.asp?sid=gumtree
4d
Job Placements
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Job PurposeWe are seeking an experienced and customer-focused Commercial Parts Sales Representative to support parts sales operations and maintain strong client relationships within the commercial vehicle industry. The successful candidate will be responsible for assisting customers, processing parts orders, and ensuring high levels of service delivery.Key ResponsibilitiesPromote and sell commercial vehicle parts to new and existing customersProvide professional assistance and product advice to clientsMaintain strong customer relationships through effective communication and serviceProcess quotations, orders, and invoices accuratelyLiaise with customers regarding stock availability, pricing, and delivery timelinesEnsure excellent after-sales support and resolve customer queries efficientlyMaintain accurate records on internal systemsWork closely with internal departments to ensure smooth sales operationsMinimum RequirementsMinimum 5 years experience in commercial parts sales or a similar roleStrong computer literacy (experience with Pinnacle will be advantageous)Excellent communication and interpersonal skillsStrong customer liaison and relationship-building abilityGood organisational skills and attention to detailKey CompetenciesCustomer service drivenSales orientated with strong product knowledgeProfessional and well-presentedAbility to work under pressure in a fast-paced environment
https://www.jobplacements.com/Jobs/P/Parts-Salesman-1268892-Job-Search-03-20-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
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We are seeking a skilled Counter Sales representative to join our team in Nelspruit. As a Counter Sales representative, you will be responsible for providing excellent customer service, managing sales transactions, overseeing inventory, and maintaining a tidy and organized sales counter. The ideal candidate will have strong communication skills, fluent in Afrikaans & English, sales experience, and the ability to work well under pressure. If you have a passion for customer service and sales, we would love to hear from you!Duties and Responsibilities:Provide exceptional customer serviceManage sales transactionsOversee inventory and stock controlUtilize administrative and POS system skillsBuild and maintain customer relationshipsDemonstrate problem-solving and decision-making abilitiesCommunication limited to short listed candidates.No Cvs will be accepted on WhatsApp or Email.
https://www.jobplacements.com/Jobs/C/Counter-Sales-Nelspruit-1272408-Job-Search-03-17-2026-04-01-25-AM.asp?sid=gumtree
5d
Job Placements
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