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Customer Service administrator

7 hours ago416 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description

Vacancy for a Customer Service administrator with a Vehicle dealership

Duties

  • Operate telephone by answering, screening, or forwarding of calls in a friendly manner and in a fast time frame. Professional telephone manner should be displayed at all times with a customer service orientation mindset.
  • DCS while updating CS & SR (for new and service) with follow up calls to all customers.
  • Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop.
  • Data capturing and correcting information on Evolve.
  • Receive and resolve complaints from customers. Refer to management where necessary.
  • Perform administrative support tasks.

Requirements

  • Minimum of 2 years experience as Service or Workshop administrator
  • Must have motor industry experience
  • Must have experience with Evolve
  • Must have good telephonic and customer relation skills


Id Subtitle 1352527672
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Job Placements
Selling for 1 year
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