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Results for customer service jobs in retail in "customer service jobs in retail" in Jobs in South Africa in South Africa
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OverviewOur client in the Retail Sector is seeking an Electrical Specialist to join their team. The successful incumbent will be responsible for overseeing customers electrical needs.Minimum RequirementsGrade 12 / Matric2 years’ experience in a hardware environment, specifically in electrical, lighting, and wiringMust have excellent product knowledge in the electrical retail fieldJob ResponsibilitiesAssisting customers with electrical queries, including wiring, tools to use, and lightingUnderstand electrical components, switches, cables, DB boards, circuit breakers, light fittings, and bulbsDrive salesUpsell customers on products purchased and recommending add – on productsHandle customer queries from the time the query is received to its close out with the customerKey Competencies / SkillsExcellent organizational skills and keen attention to detailMust be capable of multitasking and managing diverse customers in a fast-paced retail environmentStrong customer service skills
https://www.executiveplacements.com/Jobs/E/Electrical-Specialist-Retail-1267979-Job-Search-03-03-2026-05-00-15-AM.asp?sid=gumtree
12h
Executive Placements
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OverviewOur client in the Retail Sector is looking for a Building Specialist to join their team. The successful incumbent will be responsible for overseeing the building and construction needs of the customers.Minimum RequirementsGrade 12 / Matric2 years’ experience in a hardware environment, specifically in building materials and constructionMust have excellent product knowledge in the building and construction fieldsJob ResponsibilitiesAssisting customers with building-related queries, including timber, steel, concrete, and insulationAbility to read building plans and recommend materialsAbility to work out material estimatesAbility to work out building formulas such as square meterage, volume of bricks/blocks required, ratios, and material unit conversionsDrive salesUpsell customers on products purchased and recommending add – on productsHandle customer queries from the time the query is received to its close out with the customerKey Competencies / SkillsExcellent organizational skills and keen attention to detailCapable of multitasking and managing diverse customers in a fast-paced retail environmentStrong customer service skills
https://www.executiveplacements.com/Jobs/B/Building-Specialist-Retail-1267715-Job-Search-03-03-2026-03-00-15-AM.asp?sid=gumtree
12h
Executive Placements
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Sales / RetailBASIC SALARY : R8000.00 R9000.00START DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric (essential)Minimum 3+ years internal sales and/or customer service experienceMinimum 3+ years retail/shop floor experience within a similar industryClear credit recordDemonstrated ability to deliver results / proven track record in retail salesSelf-motivated, proactive, independent worker and a strong team playerWell-groomed appearanceDisplays pride in themselves and their workEffective communication skillsExcellent customer service, care, and problem-solving abilitiesGood planning, organizing, and time management skillsNeat and tidyFriendly and helpful disposition with a positive attitudeGood administrative skills accurate and detail-orientedProficient in MS Word, Email, and Internet use DUTIES: Sales Service:Maintain and grow the retail team budget by offering customers what they require, up-selling, and cross-selling.Encourage customers to complete the customer information form for our database. Customer Service:Be proactive in assisting walk-in customers.Take phone orders professionally and ensure that the order is ready for the customer as agreed.Meet, greet, and assist customers.Offer customers the products they want.Suggest additional products that complement the products being purchased.If the required product is not in stock, find and offer an alternative product. Housekeeping:Ensure products are neat and tidy, on the correct shelf, hook, or in the correct container/position.Keep all surface areas in the responsible workstation clean.Maintain a high standard of overall condition and appearance of the workstation.Keep the workstation neat and tidy at all times.Ensure all products are returned to their correct places after serving a customer.Keep the sample rail up to date. Stock Management:Order and update stock daily, as required.Conduct stock takes on request.Inform the Retail Supervisor of low stock or empty bin cards by noting it in the supplied book.Notify the Retail Supervisor of any items requested by customers that are not kept in stock. Merchandising:Ensure pricing and codes are visible at all times.Arrange and merchandise products.Update prices and codes on a da
https://www.jobplacements.com/Jobs/R/Retail-Sales-Consultant-1265805-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
12h
Job Placements
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Purpose of the position:To provide friendly and speedy customer services ensuring that cash sales and EFT transactions are completed accurately and efficiently.Preferred Requirements:Matric (Basic Maths)1-year Retail Cashier experienceExcellent communication skillsComputer Literacy (Word & Excel)Ability to work under pressureKnowledgeCustomer ServicesCustomer ComplaintsProduct & Pricing knowledgeCustomer refunds & exchanges (Manager Authorization)General HousekeepingGeneral Administration
https://www.jobplacements.com/Jobs/S/Shop-Assistant-Cashier-1266723-Job-Search-2-27-2026-6-48-50-AM.asp?sid=gumtree
4d
Job Placements
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Cashier Hardware StorePosition Summary:Our client a Trusted Retailer in the Hardware Sector are looking for a trustworthy and customer-focused Cashier with at least 2 years retail cashier experience to join our hardware store team. The successful candidate will handle transactions accurately while delivering excellent customer service.Key Responsibilities:Accurately process customer purchases using the POS systemHandle cash, card, EFT, and account paymentsIssue receipts, refunds, and exchanges according to store policyReconcile and balance cash drawer dailyAssist customers with product queries and basic hardware adviceDirect customers to the correct aisles or departmentsMaintain a neat and organized checkout areaSupport with stock packing and merchandising when requiredReport discrepancies or shortages to managementMinimum Requirements:Grade 12 / MatricMinimum 2 years experience as a cashier (hardware or retail environment preferred)Basic computer and numeracy skillsStrong customer service skillsHonest, reliable, and well-presentedWilling to work weekends and public holidaysCompetencies:Attention to detailAccuracy in handling moneyAbility to work under pressureGood communication skillsTeam playerPlease foward your CV to
https://www.jobplacements.com/Jobs/C/Cashier-1-1267145-Job-Search-3-2-2026-1-58-46-AM.asp?sid=gumtree
21h
Job Placements
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Job Type: Full-time Sales Consultant Contract length: Permanent Join Our Dynamic team in financial services and drive business growth through exceptional customer experiences. We are seeking enthusiastic full-time Retail sales consultant to join our team. Requirements: Matric Certificate ( Grade 12 )Excellent Communication skillsPassion for growth and customer satisfactionPermanent Position with competitive salary (negotiated during interview). NO experience required;fresh talent welcome!Fluent in EnglishJoin us and be part of the team that values growth and excellence. We would love to hear from you! Apply now!
https://www.jobplacements.com/Jobs/R/RETAIL-ASSISTANT-1265324-Job-Search-2-24-2026-1-39-27-AM.asp?sid=gumtree
7d
Job Placements
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Job Type: Full-time Sales Consultant Contract length: Permanent Join Our Dynamic team in financial services and drive business growth through exceptional customer experiences. We are seeking enthusiastic full-time Retail sales consultant to join our team. Requirements: Matric Certificate ( Grade 12 )Excellent Communication skillsPassion for growth and customer satisfactionPermanent Position with competitive salary (negotiated during interview). NO experience required;fresh talent welcome!Fluent in EnglishJoin us and be part of the team that values growth and excellence. We would love to hear from you! Apply now!
https://www.jobplacements.com/Jobs/R/RETAIL-CONSULTANT-1265328-Job-Search-2-24-2026-1-42-37-AM.asp?sid=gumtree
7d
Job Placements
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The Role:The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven ability to report at Board level. They will lead the function, drive customer satisfaction, and foster high performance across the team.Key Responsibilities:Lead and manage a remote team including 2 Team Leaders and over 20 customer service agents.Oversee daily operations, ensuring KPIs, SLAs, and customer satisfaction metrics are met.Provide detailed performance reports and insights to the Board of Directors.Maintain and optimise Zendesk workflows and ensure effective ticket handling.Coach, motivate, and develop remote employees to achieve their full potential.Drive initiatives that enhance customer experience and reduce response/resolution times.Handle high-level customer escalations with professionalism and speed.Collaborate with internal departments to align service delivery with wider business goals.Requirements:Minimum of 4 years experience in a Customer Services Manager role within eCommerce/online retail.Strong background in managing remote support teams and leading through Team Leaders.Proficient in using Zendesk (or similar platforms) to manage customer interactions.Proven ability to communicate with and report to Board-level stakeholders.Motivational leadership style with a passion for developing people.Analytical mindset with a focus on continuous improvement.Whats on Offer:Remote- workingOpportunity to work with a forward-thinking, growing online retail brand.Competitive salary.A chance to lead and influence a key area of the business.
https://www.executiveplacements.com/Jobs/C/Customer-Services-Manager-1197538-Job-Search-06-25-2025-04-38-47-AM.asp?sid=gumtree
8mo
Executive Placements
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Responsible for serving customers, processing fuel and shop transactions, handling cash and card payments, balancing the till, maintaining a clean work area, and following safety and security procedures. Good customer service and reliability are essential.Send CV to Sonnendal.Engen@gmail.com
2d
Parow1
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CASHIER AND STORE SUPERVISOR NOW HIRING: CASHIER AND STORE SUPERVISOR Location: Lesotho Salary: Market-related Our client is looking for an experienced CASHIER AND STORE SUPERVISOR for their agricultural product shop What Youll Be Doing:Supervise the running of the store, handle cashier duties, communicate with customers, sales, dispatch and logistics. Key Responsibilities: Supervise daily cashier operationsEnsure accurate cash handlingManage tills, cash-ups, refunds, and transaction controlsAssist customers with product queries and point-of-sale What Youll Need: Previous experience as a cashierExperience in agricultural retail is an advantage Skills requirements:Customer service skills professional and helpful communication with customersCommunication skills clear verbal and written communicationTeamwork working effectively with sales, dispatch, and logistics teamsExperience in agricultural retail is an advantageStrong attention to detail and numerical skills Qualifications:National Senior Certificate or equivalent (NQF 4) Computer Skills:MS Office
https://www.jobplacements.com/Jobs/C/CASHIER-AND-STORE-SUPERVISOR-1268028-Job-Search-3-3-2026-10-20-31-AM.asp?sid=gumtree
12h
Job Placements
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The main purpose of the job is to ensure consistent implementation and upholding of policies and procedures. Ensure operational compliance and risk mitigation. Drives sales of products through effective stock management, maintaining merchandising standards and overseeing the effective operations of the showroom. Promote and sell retail products to customers, providing excellent customer service, reaching and exceeding sales budgets.Main functions of the role:Building long standing and productive relationships with customersSales selling our luxury homeware products and reaching/exceeding sales targetsMaintaining retail showroom standards and operationsDeliver customer satisfactionManaging orders of retail products for the showroomStock managementSupporting the external sales consultantsSupporting the payment processPlease note that this position is of a physical nature due to the handling of heavy rugs.Minimum requirements:National senior certificateAt least 3 years sales experience in a similar role, within a retail environment (preferably for a luxury brand) with experience working on point of sale.Knowledge of homeware advantageous.Experience in conducting and managing regular stock takes.Excellent communication skills (written and spoken).Customer service focused and orientated.Highly sales driven and focused on achieving the end result.Must be professional and well presented.Self-motivatedGeneral business acumen Candidate will be required to work every second Saturday from 09:00 till 14:00.
https://www.jobplacements.com/Jobs/S/Sales-Consultant-1242021-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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We are seeking an experienced and enthusiastic full-time Retail sales consultant to join out team that works with financial services,As a sales consultant ,you will be responsible for providing exceptional customer service.Requirements:-Grade 12-exceptional interpersonal and communication skills with a consultative approachIf you have a true passion for growth and want to be part of a dynamic consultant team, wed love to hear from you!Job Types: Ful-time,Contract length: permant Pay: Negotiated in the interview Education:Matric Certificate (Preferred)Experience:No experience required Language:English (Required)
https://www.jobplacements.com/Jobs/R/Retail-consultant-1197293-Job-Search-6-24-2025-5-49-09-PM.asp?sid=gumtree
8mo
Job Placements
1
REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1263858-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
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? Store Manager Opportunity – Hermanus, Western CapeIsilumko Staffing is seeking an experienced and motivated Store Manager to lead a dynamic retail team in Hermanus. This role is ideal for someone who is passionate about retail, confident in driving sales performance, and skilled in managing day-to-day store operations.Key Requirements:3–5 years’ experience in a retail supervisory or management role (experience in tech/electronics retail is advantageous)Strong leadership abilities with a hands-on management styleCommercially driven with a track record of meeting and exceeding sales targetsSolid understanding of store operations, stock control, and team performance managementExcellent customer service and communication skillsKey Responsibilities:Oversee daily store operations and ensure smooth running of all functionsLead, motivate, and develop the store team to achieve sales and service targetsMonitor sales performance and implement strategies to drive revenueMaintain high standards of merchandising and customer experienceManage stock levels, shrinkage, and reportingWhat We’re Looking For:A proactive and results-oriented individual who enjoys working in a fast-paced retail environment and has a keen interest in technology and consumer electronics.Location: Hermanus, Western Cape
https://www.jobplacements.com/Jobs/S/Store-Manager-1266711-Job-Search-02-27-2026-03-00-15-AM.asp?sid=gumtree
4d
Job Placements
1
We are looking for passionate, energetic, and confident sales assistants to drive positive energy and excitement around our brand and products. The Sales Assistant vacancies are based in both the Southern and Northern Suburbs of Cape Town. We are looking for Sales Assistants that will offer excellent customer service and be proud to be part of our brand and company thus we are looking for people that want to build a future and grow with the company! Duties & Responsibilities to include, but not limited to:Ensure a high level of customer satisfaction through world class sales serviceDrive and deliver sales targetsMaintain outstanding store conditions, uphold visual merchandising standards to optimise salesAscertain customers needs and wants and recommend items for saleProactively meet, greet, and assist customersAssist and resolve customer queriesWork on point-of-sale and ensure accurate processing of paymentsEnsure stock is always packed neat and products merchandisedRemain updated on product information, answer questions and address concernsAccurately describe product features and benefitsInform customer about product promotionsCreate an inspiring and positive work environment Behavioural attributes required:Passion for retailPositive attitudeSelf-motivatedProblem solving capabilitiesConfident, outgoing, and energeticStrong sales flair, engage and persuadeEnjoy dealing with customersStrong work ethic and hands-on attitudePunctual and reliableExcellent communication skills, proficient in EnglishCapacity to work a flexible schedule (weekends and evening shifts) according to the needs of the businessMust be flexible to work in other stores as / when requiredAbility to carry and pack stock or retrieve products for a customerTrustworthyWell groomed neat and take personal pride in appearance Minimum Requirements:Minimum 2 years Sales or Customer service experience essential, preferably in the retail industryMatricClear Credit and Criminal record Knowledge of various POS and stock management systems Salary: R7,000 to R8,000 a month + sales incentives (individual and store target driven) + 100% contribution towards medical insurance (upon successful completion of probationary period)Start ASAP To apply for the Sales Assistant, Cape Town, Tobacco Retailer position please send your detailed CV in a Word document and a recent photo of yourself. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
https://www.jobplacements.com/Jobs/S/Sales-Assistants--Cape-Town--Upmarket-Tobacco-Re-1267998-Job-Search-3-3-2026-9-45-23-AM.asp?sid=gumtree
12h
Job Placements
1
We are looking for passionate,
energetic, and confident sales assistants to drive positive energy and
excitement around our brand and products. The Sales Assistant vacancies are based in
both the Southern and Northern Suburbs of Cape Town. We are looking for Sales Assistants that will
offer excellent customer service and be proud to be part of our brand and
company – thus we are looking for people that want to build a future and grow
with the company!
Duties & Responsibilities to
include, but not limited to:
·
Ensure a high level of customer satisfaction
through world class sales service
·
Drive and deliver sales targets
·
Maintain outstanding store conditions, uphold
visual merchandising standards to optimise sales
·
Ascertain customers’ needs and wants and
recommend items for sale
·
Proactively meet, greet, and assist customers
·
Assist and resolve customer queries
·
Work on point-of-sale and ensure accurate
processing of payments
·
Ensure stock is always packed neat and products
merchandised
·
Remain updated on product information, answer
questions and address concerns
·
Accurately describe product features and
benefits
·
Inform customer about product promotions
·
Create an inspiring and positive work
environment
Behavioural attributes required:
·
Passion for retail
·
Positive attitude
·
Self-motivated
·
Problem solving capabilities
·
Confident, outgoing, and energetic
·
Strong sales flair, engage and persuade
·
Enjoy dealing with customers
·
Strong work ethic and hands-on attitude
·
Punctual and reliable
·
Excellent communication skills, proficient in
English
Minimum Requirements:
·
Minimum 2 years Sales or Customer service
experience essential, preferably in the retail industry
·
Matric
·
Clear Credit and Criminal record
·
Knowledge of various POS and stock management
systems
Salary: R7,000 to R8,000 a month + sales incentives (individual
and store target driven) + 100% contribution towards medical insurance (upon
successful completion of probationary period)
Start ASAP
To apply for the Sales Assistant,
Cape Town, Tobacco Retailer position please send your detailed CV in a Word
document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL
BE CONTACTED.
Disclaimer
Personal information received from
applicants will only be processed for the purposes obtained as disclosed in our
privacy policy. By applying for this job you accept that we can process your
personal information as specified and you agree to our privacy policy found on
Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in
place to ensure the confidentiality of this personal information.
17h
Other1
SavedSave
The main purpose of the job is to ensure consistent implementation and upholding of policies and procedures. Ensure operational compliance and risk mitigation. Drive a motivated and energised store team. Drives sales of products through effective stock management, maintaining merchandising standards and overseeing the effective operations of the showroom. Promote and sell retail products to customers, providing excellent customer service, reaching and exceeding sales budgets.Main functions of the role:Building long standing and productive relationships with customersSales selling luxury homeware products and reaching/exceeding sales targetsMaintaining retail showroom standards and operationsDeliver customer satisfactionManaging orders of retail products for the showroomStock managementSupporting the external sales consultantsSupporting the payment process Minimum requirements:National senior certificateAt least 3 years sales experience in a similar role, within a retail environment (preferably for a luxury brand) with experience working on point of sale.Previous experience in a senior role, coordinating a team.Knowledge of homeware advantageous.Experience in conducting and managing regular stock takes.Excellent communication skills (written and spoken).Customer service focused and orientated.Highly sales driven and focused on achieving the end result.Must be professional and well presented.Self-motivatedGeneral business acumenThis position is of a physical nature due to the handling of heavy rugs.Candidate will be required to work every second Saturday from 09:00 till 14:00.
https://www.executiveplacements.com/Jobs/S/Senior-Sales-Consultant-1242022-Job-Search-02-23-2026-00-00-00-AM.asp?sid=gumtree
8d
Executive Placements
1
SavedSave
Leading, developing, and retaining a high-performing team of employeesEnsuring staff are properly trained in product knowledge, customer service, sales techniques, and risk managementExperience with with SAP (Systems, Applications, and Products in Data ProcessingConducting performance reviews and providing feedbackManaging promotional activities and ensuring they are implemented effectivelyOverseeing daily store operations, including opening and closing proceduresEnsuring the store is clean, well-maintained, and adheres to health and safety standardsManaging inventory, including ordering, receiving, and merchandising stockAdhering to store policies, procedures, and processesAddressing customer complaints and resolving issues effectivelyConducting regular stock takes and investigating discrepanciesManaging store budgets and expenses Skills & Experience:Typically, a minimum Grade 12 education or equivalent is requiredHands-on experience with SAP (Systems, Applications, and Products in Data ProcessingStrong leadership, communication, and interpersonal skillsProven experience in retail management or a similar roleKnowledge of stock management, sales techniques, and customer service principlesAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyStrong problem-solving and decision-making skills Only South African Residents or individuals with a relevant South African work permit will be considered. Contact CHANE DIPPENAAR on
https://www.executiveplacements.com/Jobs/S/Store-Manager-1198149-Job-Search-06-27-2025-04-12-41-AM.asp?sid=gumtree
8mo
Executive Placements
1
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- Must be computer literate with good knowledge of printing programs, exel, outlook and word.- Knowledge of basic design work.- Able to work underpressure.- Candidate must be friendly, efficient, and willing to go the extra mile.- Excellent communication skills.- Must be able to work in a Team environment- Must be able to work weekends - High on customer service and able to deal with clients face to face.Please email your CV to: rylandsvillage.admin@postnet.co.za
1d
Other1
SavedSave
Calling all recent matriculants and grauates!Do you want to kickstart your career in retail sales and earn on a weekly basis?Attain Marketing in Makhado/ Louis Trichardt is currently recruiting young, energetic individuals to join our exciting in-store campaigns.Skills Needed: Great Customer service Target Driven Goal Orientated Team Player Selling/dispensing skills and ability to close a saleRequirements: Complete Matric/ NQF Level 4 Must have a South African ID Aged 18-29 yrsNB-No Experience Needed but space is limited.
https://www.jobplacements.com/Jobs/R/Retail-Sales-Consultant-1196568-Job-Search-6-23-2025-6-50-30-AM.asp?sid=gumtree
8mo
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