Electrical Specialist (Retail)

Overview

Our client in the Retail Sector is seeking an Electrical Specialist to join their team. The successful incumbent will be responsible for overseeing customers' electrical needs.

Minimum Requirements

• Grade 12 / Matric
• 2 years’ experience in a hardware environment, specifically in electrical, lighting, and wiring
• Must have excellent product knowledge in the electrical retail field

Job Responsibilities

• Assisting customers with electrical queries, including wiring, tools to use, and lighting
• Understand electrical components, switches, cables, DB boards, circuit breakers, light fittings, and bulbs
• Drive sales
• Upsell customers on products purchased and recommending add – on products
• Handle customer queries from the time the query is received to its close out with the customer

Key Competencies / Skills

• Excellent organizational skills and keen attention to detail
• Must be capable of multitasking and managing diverse customers in a fast-paced retail environment
• Strong customer service skills