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Results for customer service in office jobs in "customer service in office jobs" in Jobs in South Africa in South Africa
1
I am a hardworking and reliable professional with experience in administration, customer service, and sales support. I have strong communication skills, both telephonically and face-to-face, and I am confident in handling customer queries, data capturing, filing, and general office duties.I am computer literate and comfortable working with emails, Microsoft Office, and online systems. I am goal-driven, well-organised , and able to work independently or as part of a team.I am immediately available and open to full-time, part-time, or remote opportunities in Port Elizabeth.Please feel free to contact me for my CV or an interview.
20h
Port Elizabeth1
KEY RESPONSIBILITIES: FINANCE & ACCOUNTS SUPPORT: - Managing obligations to suppliers, customers and third-party vendors - Processing bank deposits and supporting accounts receivable and payable activities - Preparing, sending and storing invoices - Contacting clients regarding outstanding payments and following up on debt collection - Updating accounting databases and spreadsheets - Assisting with month-end preparation processes - Supporting data verification and transactional accuracy within SAP CUSTOMER SERVICE SUPPORT: - Processing sales orders and quotations in SAP - Assisting customers telephonically and via email - Maintaining accurate customer master data - Coordinating order processing and monitoring delivery timelines - Supporting returns LOGISTICS & OPERATIONAL SUPPORT: - Processing and tracking orders in SAP - Assisting with inbound and outbound shipment coordination - Supporting inventory administration and stock checks - Preparing shipping documentation - Assisting with tracking and organizing loan materials - Supporting coordination between Customer Service, Operations and Finance - This role requires flexibility and a willingness to support wherever needed to maintain operational stability during the ERP transition. PREFERRED PROFILE:- Highly organized and detail-oriented - Comfortable working in a fast-paced, changing environment - Proactive and willing to take ownership - Service-oriented and professional in communication - Self-responsible and trustworthy - Proven experience in office administration, finance administration, customer service, or logistics coordination - To your advantage if you have experience working with SAP/ERP - Good understanding of bookkeeping and debt collection processes - Strong data entry skills with high numerical accuracy - Strong customer service mindset - Intermediate to advanced MS Office skills (especially Excel and Outlook) - Excellent English communication skills; Afrikaans advantageous
https://www.jobplacements.com/Jobs/O/Office-Administrator-8-months-contract-1268574-Job-Search-03-04-2026-10-24-03-AM.asp?sid=gumtree
2h
Job Placements
1
Employer DescriptionReputable Hotel in Cape TownJob DescriptionOur client is seeking an Assistant Front Office Manager to support the leadership of their front office team. They are looking for a motivated individual with strong organizational, communication, and customer service skills. Someone who thrives in coordinating daily operations, assisting with staff management, and ensuring guests receive exceptional service throughout their stay.Key Responsibilities:Oversee front office administrative functions, ensuring accuracy, efficiency, and compliance with hotel standards and proceduresMaintain exceptional customer service levels when implementing front office action plans, schedules and systemsHandle guest liaison with professionalism, providing prompt responses, thorough follow-up and anticipating guest needsActively promote and support food and beverage initiatives to enhance the guest experienceApply and interpret human resource policies and legislative requirements for effective implementationManage room inventory with careful adherence to checklists and established systemsCollaborate across departments and contribute individually to uphold high-quality service standardsQualificationshttps://www.jobplacements.com/Jobs/Z/ZMO-18008-Assistant-Front-Office-Manager-1268454-Job-Search-3-4-2026-8-12-31-AM.asp?sid=gumtree
2h
Job Placements
1
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GLOBAL MOBILITY COORDINATORCoordinate and manage relocation missions from the Cape Town Head Office to branches throughout Africa. Cape Town, Office Based, Salary R12000.00 - R20 000.00About Our ClientThe company is an overseas move management firm with a Head Office in Cape Town and branches throughout Africa. The business focuses on providing relocation services for corporate clients.The Role: GLOBAL MOBILITY COORDINATORThe purpose of this role is to coordinate and manage all aspects of relocation services for corporate clients into Africa. The position exists to manage missions from the Cape Town Head Office to various continental branches while maintaining strong client relationships. The main focus areas include high-level customer service, service coordination, and administrative management.Key ResponsibilitiesCoordinate missions for corporate clients from the Cape Town Head Office to branches throughout Africa.Develop and maintain strong client relationships with a thorough understanding of specific needs.Manage all aspects of relocation services for high caliber corporate clients.Provide exceptionally high levels of customer service and communication.Resolve problems quickly by thinking out of the box and remaining resourceful under pressure.Execute tasks rapidly while maintaining acute attention to detail and accuracy.Utilize Microsoft Office including Excel, Outlook, Word, and PowerPoint for administrative tasks.Source information and apply negotiation skills to meet service standards.About YouFive (5) years of direct Customer Service experience.Matric certificate.Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint).Excellent spoken and written English communication skills.High energy, positive attitude, and a pro-active, resourceful demeanor.Ability to multi-task and complete tasks rapidly with high standards.Strong listening and negotiation skills with the ability to source information.Experience in Logistics, HR mobility, or related fields (plus).Experience with travels into Africa or expatriate living (plus).Proficiency in other languages, ideally French, Portuguese, or Spanish (plus).
https://www.jobplacements.com/Jobs/G/GLOBAL-MOBILITY-COORDINATO-1267462-Job-Search-3-2-2026-9-40-56-AM.asp?sid=gumtree
2d
Job Placements
1
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Qualifications Matric Requirements C.N.C/Co2/BTL/Waterjet and fiber Laser technicianWaterjet Service, repairs classic and pro 4000/6500 bar (KMT pumps)Fiber Laser Cutting Machine Servicing (splicing etc)Proficiency in Microsoft Office and general computer literacyDutiesServicing and customer support focused on complex installations and breakdown issuesDevelop and drive installation plans of machinesTraining Junior Service Technicians and customersInspect work done by Junior Technicians to ensure quality and adherence to standardsDevelop and drive scheduled maintenance plansSenior technical advisor for Junior Service Technicians and customers
https://www.executiveplacements.com/Jobs/S/Senior-Service-Technician-1199193-Job-Search-07-01-2025-04-24-52-AM.asp?sid=gumtree
8mo
Executive Placements
1
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Duties:Customer Service & Delivery ManagementDocumentation & ComplianceProcess Development & Continuous ImprovementTeam Leadership & Performance ManagementStakeholder Engagement & ReportingRequirements:Matric (Diploma or Degree in Supply Chain Management, Logistics, Business Management, or a related field will be advantageous).Minimum of 35 years experience in a customer service or supply chain environmentStrong understanding of order fulfilment, deliveries, returns processes, and customer service operations.Experience in process development and continuous improvement initiatives.Proficient in ERP systems (e.g. Syspro) and MS Office, particularly Excel.Strong leadership, communication, and problem-solving skills
https://www.executiveplacements.com/Jobs/C/Customer-Care-Team-Leader-1266126-Job-Search-02-25-2026-10-10-52-AM.asp?sid=gumtree
7d
Executive Placements
1
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Previous experience in hotel reservations or front office operations (minimum 1-2 years preferred). Proficiency in hotel Management systems (Opera, Protel, or similar). Excellent verbal and written communication skills. Strong customer service and sales orientation.
https://www.jobplacements.com/Jobs/R/Reservations-1267545-Job-Search-03-02-2026-10-07-37-AM.asp?sid=gumtree
2d
Job Placements
1
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Exciting Opportunity for a Service Assistant in the motor industry: Are you young, driven and thrive in a fast-paced environment where your energy, personality, and customer service skills directly impact your success? Then we have the perfect role for you. Autoworks is looking for dynamic Service Assistants for their Autoworks Branches in Salt River, Milnerton and Stikland, Cape Town.Autoworks is an upmarket vehicle service and repair centre committed to excellence. We pride ourselves on delivering premium customer service and top-quality workmanship. We are looking for confident, customer-focused individuals who can ensure every client receives a professional, friendly, and seamless experience.The Service Assistants will be responsible for ensuring the smooth and efficient operation of customer service. This includes managing customer interactions, handling administrative tasks, and overseeing the front-of-house area.Requirements and Skills:· Matric or equivalent qualification.· Proficient in English (both written and spoken).· Previous experience in customer care.· Computer literate.· Ability to thrive in a fast-paced, target-driven environment· Energetic, self-motivated, and confidentThe successful candidate will be responsible for the following:Greet and assist Autoworks customers in a professional and friendly manner.Answer phone calls, respond to inquiries, and relay information between customers and the technical team.Book and schedule customer appointments or service requests in a timely manner.Prepare, issue, and follow up on service estimates or quotes.Prepare and send invoices to customers.Update and monitor the status of ongoing jobs, ensuring timely completion and customer satisfaction.Order, receive, and return parts as necessary for service jobs.Organise drop-off services.Offer refreshments and ensure customers are comfortable while they wait.Maintain filing systems, handle general administrative tasks, and support team members as needed.Conduct follow-up calls to ensure customer satisfaction, confirm bookings, and gather feedback. If you meet the requirements, please send your CV to: hr@autoworks.co.za Salary range: R10,000.00 - R12,000.00 per month, depending on experience.Job Type: Full-time, Permanent, office-basedPositions available in: Salt River, Milnerton and Stikland, Cape Town
2d
Other1
Minimum Qualifications:Master in Admin, Marketing Finance or Business ManagementExperience:10 Years experience in Transport Industry5 years experience in a Leadership rollExperience in Aviation Sector & Road Freight IndustryIn depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
https://www.jobplacements.com/Jobs/C/Chief-Operations-Officer-Logistics-Industry-1266290-Job-Search-3-3-2026-7-42-02-AM.asp?sid=gumtree
2d
Job Placements
1
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Role Summary: Manages defined territory performance by maintaining customer relationships, promoting product sales, and providing responsive support. Key Responsibilities: â? Maintain existing customer base and develop new leads â? Provide pre-sales and after-sales service â? Conduct field visits to promote product solutions to end users and consultants â? Generate opportunities from field visits â? Meet sales targets and manage call cycles â? Report competitor and market activity Essential Requirements: â? 5+ years in technical or field sales â? Strong interpersonal and customer service orientation â? Valid drivers licence and willingness to travel Beneficial Requirements: â? Electrical or automation product knowledge â? CRM experience Work Environment & Compensation: â? Location: Regional Office â? Travel Requirements: Daily field travel within region, extensive regional travel 75% â? Working Hours: Field-based with office admin and collaboration with engineering, marketing, and supply chain teams
https://www.executiveplacements.com/Jobs/T/Territory-Manager-1267788-Job-Search-03-03-2026-04-08-28-AM.asp?sid=gumtree
1d
Executive Placements
1
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Key ResponsibilitiesRespond to customer queries via phone, email, and chat in French and EnglishResolve customer issues efficiently, professionally, and with empathyEscalate complex queries to the relevant departments when necessaryAccurately log all customer interactions in the CRM systemAssist customers with account issues, billing inquiries, and product informationFollow up with customers to ensure resolution and satisfactionMaintain up-to-date knowledge of products, services, and company policiesContribute to continuous improvement by providing customer feedback and identifying process inefficienciesRequirementsMinimum 35 years of experience in a high-volume international call centreFluent in French and or Spanish (native or professional level) and EnglishStrong IT skills: confident using CRM systems, helpdesk platforms, and Microsoft Office SuiteExcellent communication and problem-solving skillsAbility to multitask, prioritize, and manage time effectivelyCustomer-oriented mindset with a passion for service excellenceSouth Africa ID or Residence Permit is essential
https://www.executiveplacements.com/Jobs/F/French-Customer-care-1199363-Job-Search-07-01-2025-10-31-00-AM.asp?sid=gumtree
8mo
Executive Placements
1
SavedSave
Attend to walk-in customers and understand their furniture requirementsRecommend suitable products based on customer needs and budgetGenerate leads and develop new business opportunitiesConduct site visits for customized or modular furniture projectsPrepare quotations and follow up on inquiriesNegotiate pricing and close salesCoordinate with design, production, and delivery teamsMaintain customer database and ensure post-sale service follow-upAchieve monthly and quarterly sales targets RequirementsBachelors degree in Business, Marketing, or related field (preferred)25 years of experience in furniture, interior, or home décor salesStrong communication and negotiation skillsKnowledge of furniture materials, finishes, and modular systemsTarget-oriented with a positive attitudeProficiency in MS Office; CRM knowledge is an advantageWhat We OfferCompetitive salary + 3,5% commission structure
https://www.jobplacements.com/Jobs/S/Sales-Executive--Furniture-Industry-1267681-Job-Search-3-3-2026-2-12-49-AM.asp?sid=gumtree
1d
Job Placements
1
Job Overview The Technical Manager will lead and oversee the Office Automation technical team. This role is responsible for ensuring efficient scheduling, high-quality installations and support services, strong customer satisfaction, and continuous technician development. The successful candidate will drive operational control, workflow planning, technical standards, and service excellence across the region.Requirements Grade 12 (Matric) qualification.3-4 years’ supervisory or management experience in a technical environment.Proven experience within the Office Automation industry.IT technical experience in an Office Automation environment.Valid driver’s licence.Willing and able to travel.Must reside in or around George, Western Cape.ResponsibilitiesStaff Management & Operations:Lead, supervise, and support Office Automation technicians andtechnical support staff.Maintain strong working knowledge of Office Automation hardware and software.Plan, schedule, and coordinate installations and system set-ups.Structure daily and weekly workflows and allocate resources effectively.Monitor logged calls and technician reports to ensure SLA timeframes are met.Track technician performance through KPIs and productivity reporting.Set clear performance targets and provide coaching and ongoing development.Identify skills gaps and coordinate technical training.Prepare daily, weekly, and monthly technical performance reports.Manage and control technical spares, stock levels, and stores organisation.Produce monthly and annual spares usage reports.Oversee and inspect the technical vehicle fleet for maintenance and compliance.Develop and manage standby rosters for after-hours support coverage.Report operational performance and metrics to the Operations Manager.Customer Service & Quality Assurance:Ensure high service and installation quality standards are maintained.Engage with customers to confirm satisfaction with services delivered.Investigate and resolve customer complaints and technical escalations.Manage escalations through to resolution within agreed timelines.Recommend system improvements or replacements where required.Promote consistent customer service standards across the technical team.Coordinate customer training following installations where necessary.Monitor and report on customer satisfaction indicators.Ensure accurate completion and maintenance of job cards and technicaldocumentation.Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for
https://www.executiveplacements.com/Jobs/T/Technical-Manager-Office-Automation-George-1264872-Job-Search-02-23-2026-09-49-34-AM.asp?sid=gumtree
9d
Executive Placements
1
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Grade 12 or equivalent essentialFigure orientatedStrong data capturing and computer skills - MS OfficeMinimum 2 years cashier and administration experience.Customer service skills
https://www.jobplacements.com/Jobs/B/Branch-Administrator-Randburg-1267596-Job-Search-03-02-2026-10-18-41-AM.asp?sid=gumtree
2d
Job Placements
1
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Job DescriptionCompleting daily treatment reports to submit to the office.Maintaining paper flow.Ensuring sites files are maintained and updated monthly.Completing tickets on time.Applying and implementing all safety standards for pest control.ADHOC exp in fumigation, blanket spraying, termite treatment, wasp removal.Applying and implementing all safety standards for pest control. Qualification & SkillsMinimum Grade 12 qualification2 years PCO, HACCP and structural fumigation experience Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/P/Pest-Control-Officer-1268499-Job-Search-03-04-2026-07-00-15-AM.asp?sid=gumtree
2h
Job Placements
1
Purpose of the Role: To support the marketing team with the coordination and execution of campaigns and events, assist in content creation, manage communication platforms, and contribute to initiatives that drive brand awareness and revenue growth.Key Responsibilities Include but Are Not Limited ToAssisting with planning and executing marketing campaignsSupporting brand events during office hours and some weekendsProviding input on email and social media contentLiaising with stores and customers, including complaint handlingManaging social media communitiesCoordinating product giveaways and promotionsTracking customer requests and escalating as neededConducting market and competitor researchPreparing reports from campaign and sales dataCollaborating on promotional material designCreating content including videos and product postsOrganising promotional activities and launchesProviding general admin support and ad hoc tasks CriteriaMinimum 2 years marketing experienceExperience in ecommerce and digital platformsStrong communication and customer service skillsAbility to multitask under pressureProficient in MS Office; basic Adobe knowledge beneficialReliable and accountable work ethicInterest in cooking and baking advantageousOrganised, proactive, and team-orientedDrivers licence and own transport advantageous
https://www.executiveplacements.com/Jobs/C/Customer-Care-Representative-1263972-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree
2d
Executive Placements
We are
seeking a Night Shift Customer Support Representative to join
our support team. The ideal candidate will be passionate about technology,
problem-solving, and delivering exceptional customer experiences.
You will
handle customer queries via WhatsApp, email, and phone, assist with technical
troubleshooting, and ensure smooth communication between clients,
technicians, and the operations team.
Key Responsibilities
Customer Support
Respond to customer inquiries
via WhatsApp, email, and phone professionally and promptly.Handle complaints, feedback,
and requests with empathy and efficiency.Follow up with customers
after installations, recoveries, and service calls.Maintain accurate records of
customer interactions and updates.
Technical Assistance
Assist clients with basic
troubleshooting of security devices and mobile app connectivity.Log and escalate complex
technical issues to the technical team for resolution.Work with technicians to
ensure timely installation, replacement, or recovery updates.Monitor system alerts and
ensure quick responses to offline or malfunctioning units.
Coordination & Reporting
Record all customer tickets,
recovery updates, and complaints in the CRM system.Prepare short daily/weekly
reports on service quality and customer satisfaction.Collaborate with sales and
finance teams to resolve client-related issues.
Requirements
Education & Experience
Diploma or degree in Customer Service, Computer Systems, or related field (advantageous).Minimum of 1 year
experience in customer service, preferably in a tech or tracking
environment.Familiarity with GPS
tracking systems, mobile apps, or IoT devices is an added bonus.Must be south African
citizen and must reside in cape town close to bellville
Skills
Strong verbal and written
communication skills.Excellent troubleshooting
and problem-solving abilities.Knowledge of CRM systems and
ticketing tools.Proficiency in Microsoft
Office (Excel, Word, Outlook).Ability to work under
pressure and multitask effectively.
Attributes
Tech-savvy with a
customer-first mindset.Patient, professional, and
calm even in stressful situations.Team player who collaborates
well across departments.Highly organized and
detail-oriented.
Working Hours:
NIGHT SHIFT
Salary:
Negotiable based on experience
Location:
Trekit365
Head Office, Cape Town
To apply
send CV to jobs@trekit365.co.za,NO CALLS, subject put "Customer service application"
8d
Bellville1
SavedSave
Job Introduction The Workshop Manager is responsible for the effective planning, coordination, and control of all workshop operations to ensure optimal productivity, quality, safety, and customer satisfaction. The role involves leading and motivating workshop staff, managing work-in-progress, controlling costs, and ensuring compliance with dealer operating standards, HSE requirements, and manufacturer procedures. By maintaining strong customer relationships, supporting service solution sales, and continuously improving workshop performance through KPI management and operational excellence, the Workshop Manager plays a key role in achieving business and financial objectives. Job Description:Workshop management Manage and plan the daily operations of the workshop, working with and acting on deviations. Leading and motivating the workshop and service staff and services salesman personnel.Set routines for daily planning and follow up meeting on WIP and Parts.Carry out regular meetings with workshop staff and Technicians.To minimise WIP in the workshop to below 50 open job cards and capitalise on hours sold.Develop, implement, monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop.Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.Monitor and handle deviations, initiate proper actions and escalations.Promote and work with Dealer Operating standards to ensure uniform quality standards in all areas of the business.Coordinate the Spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with Safety Officer.Create working time schedules for work shifts.Attend to daily workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors.Workshop customer relations develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer.Build and maintain the right level of relationships with customers representatives.Monitor the processing of complaints and process major or complicated complaints.Assist workshop personnel and customers regarding technical issues.Participate in meetings with key customers when required.Workshop service solution sales increase service solutions sales by developing, Coordinate the spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with appointed safety staff and safety committee.Create working
https://www.jobplacements.com/Jobs/W/Workshop-Manager-Pinetown-1250031-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
SavedSave
CASHIER AND STORE SUPERVISOR NOW HIRING: CASHIER AND STORE SUPERVISOR Location: Lesotho Salary: Market-related Our client is looking for an experienced CASHIER AND STORE SUPERVISOR for their agricultural product shop What Youll Be Doing:Supervise the running of the store, handle cashier duties, communicate with customers, sales, dispatch and logistics. Key Responsibilities: Supervise daily cashier operationsEnsure accurate cash handlingManage tills, cash-ups, refunds, and transaction controlsAssist customers with product queries and point-of-sale What Youll Need: Previous experience as a cashierExperience in agricultural retail is an advantage Skills requirements:Customer service skills professional and helpful communication with customersCommunication skills clear verbal and written communicationTeamwork working effectively with sales, dispatch, and logistics teamsExperience in agricultural retail is an advantageStrong attention to detail and numerical skills Qualifications:National Senior Certificate or equivalent (NQF 4) Computer Skills:MS Office
https://www.jobplacements.com/Jobs/C/CASHIER-AND-STORE-SUPERVISOR-1268028-Job-Search-3-3-2026-10-20-31-AM.asp?sid=gumtree
1d
Job Placements
1
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Applicants are required to meet the following criteria: Grade 12 with related degree advantageousPrevious customer service experience preferred, but not required; willingness to learn is essentialExcellent verbal and written communication skillsStrong problem-solving abilities and attention to detailAbility to handle multiple tasks and work in a fast-paced environmentProficient in MS Office or similar software; experience with CRM systems beneficialTeam player with a positive attitude and strong work ethicWill report to the Business Development Manager and collaborate closely with the Sales Team, Customers, Suppliers, and stakeholders The successful applicant would be responsible for, but not limited to:Serve as the primary point of contact for customer inquiries via phone, email, and chatAssist customers and sales teams with product information, troubleshooting, and order trackingDocument customer interactions and feedback on the CRM system to help improve processes and servicesCollaborate with different departments to resolve customer issues efficiently and effectivelyAssist in maintaining customer records and ensuring data integrity within the systemSupport the Customer Liaison team with special projects and initiatives as requiredProvide follow-up communication to ensure complete customer satisfactionDevelop a thorough understanding of the products/services to provide accurate information and assistanceParticipating in team meetings and training sessions to enhance skills and knowledge Salary: Market related
https://www.jobplacements.com/Jobs/J/Junior-Customer-Liaison-East-London-1268399-Job-Search-03-04-2026-04-32-23-AM.asp?sid=gumtree
2h
Job Placements
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