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CALL CENTRE SALES AGENT – WE’RE HIRING!Are you a confident communicator with a passion for sales? Join our dynamic call centre team and take your career to the next level.Key Responsibilities:Outbound and/or inbound sales calls to potential customersPromote and sell company products or servicesMeet and exceed individual and team sales targetsMaintain accurate customer recordsDeliver excellent customer service at all timesMinimum Requirements:Matric (Grade 12) – essentialMinimum of 12 months call centre experience (sales experience preferred)Strong communication and negotiation skillsTarget-driven with a positive attitudeAbility to work in a fast-paced environmentWhat We Offer:Basic salary plus attractive commission structureOngoing training and supportOpportunities for growth and career advancementEnergetic and supportive team environmentHow to Apply:If you meet the above requirements and are ready for a new challenge, submit your CV to jannie@ubuntubotholife.co.za today.Only shortlisted candidates will be contacted.
City Centre
Vacancy for a Web Administrator/Customer Service Agent.A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be advantageous, but is not a requirement, training will be providedYou will also be required to take calls from customers and make changes to websites via an admin system. Updating of information and data capture.Must be open-minded, customer service oriented, focused on details and pedantic.Very good people skills as you will be dealing with difficult clients. Very good telephonic skills. Good computer skills and internet savvy.Strictly Midrand Applicants only.Starting salary R7000 (Monday to Saturday).Salary for experienced candidates can be negotiated.Please email your CV and cover letter to ashley.ishwarbhai@gmail.com or apply on this post.
Midrand
Results for customer service agent in "customer service agent" in Jobs in South Africa in South Africa
1
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Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
6mo
Job Placements
1
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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy.
Their duties will include:
Describe the product benefits and features to potential customers
• Describe the product to potential new customers.
• Answer potential customers questions regarding the product to be taken to market.
• Let customers or clients know about additional product features and benefits.
• Continuously learn about the companys products/services and remain up to date with any changes.
Convert potential customers into leads
• Convert customer queries that are received into sales leads.
• Meet personal sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
Escalate/solve any challenges and issues that customers are raising
• Identify common issues raised by potential customers related to the product or business.
• Investigate and solve customer problems.
• Escalate customer problems that need to be solved at a more strategic level.
• Meet with management to discuss possible improvements to the companys customer service.
This role has the following requirements:
Qualifications
• Matric Certificate
Experience
• A min of 1 year proven customer support experience or experience as a Client Service Representative.
Skills
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize and manage time effective
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129
9mo
Mango5
1
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We're looking for someone who is fluent in English and can speak well over the phone. HMA has just launched a new service warranty product which we would like to sell to all our past and existing customers. The job entails phoning each customer from our database and signing them up to our warranty service. The sales person will get R200 per sale/customer sign-up. We will provide the phone and unlimited minutes. The target is between 2 and 5 sales per day.
16h
Durban North1
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Company and Job Description:Are you passionate about helping customers, solving problems, and keeping operations running smoothly? If you thrive in a fastâ??paced technical environment and enjoy being the first line of support, this role is perfect for you!We are seeking a proactive and customerâ??focused Customer Support Agent to manage incoming customer interactions across multiple channels, including calls, emails, and digital communication platforms.You will be responsible for providing accurate product and service information, processing orders efficiently, and resolving Level 1 (L1) queries across sales, technical, and operational areas. Your ability to communicate clearly, troubleshoot effectively, and maintain detailed records will be key to delivering an exceptional customer service experience.Key Responsibilities:Handle and resolve customer queries via phone, email, and other channels.Provide accurate product and service information.Process customer orders and coordinate with internal teams.Conduct Level 1 troubleshooting and escalate issues when necessary.Maintain clear and complete customer interaction records.Meet service level agreements (SLAs) and uphold quality standards.Job Experience & Skills Required:NQF Level 4 qualification or equivalent in Electrical, Mechatronics, or a related technical field.Minimum 2 years experience in a customer support role.Strong verbal and written communication skills.Ability to multitask and prioritise in a highâ??pressure environment.Working knowledge of ERP and Workspace systems.Experience within a technical or industrial environment.Familiarity with sales order processing systems.Strong problemâ??solving and conflict resolution skills.If you are interested in this opportunity, please apply directly.
https://www.jobplacements.com/Jobs/C/Customer-Support-Agent-1249447-Job-Search-01-08-2026-04-13-25-AM.asp?sid=gumtree
8d
Job Placements
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Job Title: Storage Rental Agent The RoleWe are seeking a reliable and motivated individual to oversee the daily operations of our storage facility. You will be the face of the company, assisting customers with their storage needs and ensuring our facility remains clean, secure, and ready for use. Key ResponsibilitiesCustomer Service: Assist customers in selecting appropriate unit sizes, process lease agreements, and handle payments.Sales & Marketing: Follow up on inquiries and maintain high occupancy rates through local marketing efforts.Facility Maintenance: Conduct daily property walk-throughs to ensure units are secure and the grounds are clean.Operations: Manage administrative tasks using facility management software and maintain accurate rental records. QualificationsMatricPrevious experience in retail, car rental, customer service, or property management preferred.Strong communication and interpersonal skills.Strong computer proficiency (Word, Excel, or industry-specific software).Ability to work independently and manage time effectively. How to ApplyInterested candidates should send their resume to: ismail.storbox@gmail.com
2d
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Job DescriptionSomeone who is energetic, confident and has exceptional customer serviceProject management skillsEnable to work with deadlinesGood phone mannersExcellent in handling customers enquiriesMust have MatricSouth African IDExperience is essential and Computer SkillsPlease contact Malcolm 0662075050/ AlvinEmail CVS to malcolm@ssure.co.za or alvinr@ssure.co.za
8h
Honeydew1
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Mobile Support Agent (UK Company)Shift : 13:00pm - 22:00pm Sunday to Thursday .Friday and Saturday off days. Role OverviewKPI-driven Mobile Support Agent required for a high-volume service desk / call-centre environment. Key Duties• Inbound calls, emails & ticket handling• Android & iOS first-line support• Incident logging, resolution & escalation• Meet SLAs, AHT, FCR & CSAT targets Requirements• 1–3 years service desk or call-centre experience• Strong mobile OS knowledge (Android/iOS)• Ticketing systems & SLA-based support• Clear communication & customer focus Work EnvironmentOnsite -Office Based – Befordview/ Germiston - GautengShift-based | Performance-measured | Fast-pacedTo Apply: Send CV to ccv81176@gmail.com.
7d
BedfordviewReceptionist Position AvailableWe are looking for a friendly, professional Receptionist / Customer Care Agent who is well-versed in English, well-spoken, and highly articulate. The ideal candidate will be the first point of contact for clients, handle inquiries with confidence and clarity, and provide excellent customer service both in person and over the phone. Strong communication skills, a positive attitude, and the ability to represent the company professionally are essential.
12h
Other1
CALL CENTRE SALES AGENT – WE’RE HIRING!Are you a confident communicator with a passion for sales? Join our dynamic call centre team and take your career to the next level.Key Responsibilities:Outbound and/or inbound sales calls to potential customersPromote and sell company products or servicesMeet and exceed individual and team sales targetsMaintain accurate customer recordsDeliver excellent customer service at all timesMinimum Requirements:Matric (Grade 12) – essentialMinimum of 12 months call centre experience (sales experience preferred)Strong communication and negotiation skillsTarget-driven with a positive attitudeAbility to work in a fast-paced environmentWhat We Offer:Basic salary plus attractive commission structureOngoing training and supportOpportunities for growth and career advancementEnergetic and supportive team environmentHow to Apply:If you meet the above requirements and are ready for a new challenge, submit your CV to jannie@ubuntubotholife.co.za today.Only shortlisted candidates will be contacted.
3d
City Centre1
Employer DescriptionCompany offers insurance services.Job DescriptionGrow company market share through the sales of Life products.Educate customers on company products.Optimize leads by selling additional products.Be a good Brand Ambassador and render great customer service.QualificationsMatricRE5 a mustSkillsMinimum 3 years outbound call Centre experience selling Life Insurance products.Fluent in English and 1 other official language.DOFA or FAIS fitSalary/Packagehttps://www.jobplacements.com/Jobs/P/PAM-14553-Call-Centre-Agent-Life-Insurance--Bryan-1149511-Job-Search-1-16-2026-7-15-37-AM.asp?sid=gumtree
5d
Job Placements
Bayteck Fire SA in Cape Town has a position available for Customer Service Agent .Need to have good communication skills.Be able to work without supervision.Please send cv to brown_marius@bayteck.co.za use Cagent as referance.
13d
Bellville1
Employer DescriptionInsurance company that provides a range of financial services.Job DescriptionYour duties will encompass:Accurately identify the origin and reason for policy cancellations (or cancelled policies).Determine the most appropriate approach of responding to the customer after identifying the cause for the policy cancellation (or potential policy cancellation).Gain an understanding of the customers portfolio with the business across comprehensive products; value added products and any other offerings (including policy tenure).Effectively upsell required products as determined by a client needs analysis and available coverages.Apply or provide competitor comparisons where necessary relative to the cancellation reason and customer needs to provide options to customers.Update key customer information across all relative systems as required.Effective retention of customers for the business across all channels and brands measured by agreed persistency ratios.Arrange for the payment of outstanding premiums to ensure cover is in place.QualificationsMatric/Grade 12RE5 (Non-Negotiable)Class of Business (Non-Negotiable)FETC: Short-term Insurance NQF4 or better (Non-Negotiable)Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)https://www.jobplacements.com/Jobs/P/PAM-17647-Retentions-Agent-Insurance--Bryanston-1252474-Job-Search-1-16-2026-6-00-03-AM.asp?sid=gumtree
4d
Job Placements
1
We’re looking for a Call Centre Agent to join our team . You’ll be helping us to answer customer questions, solve problems our customers may have, and help to upsell packages and premiums to them. You’ll need to be outgoing, confident speaking with customers, and able to improvise and think on your feet from time to time.Training on the company and product will be provided, and there will be plenty of room to grow when working with us. If this sounds good, apply today! Job Posts are available in Gauteng, Pretoria.Call Centre Agent Responsibilities• Answering all customer phone calls which come through to you.• Memorising important information about our products and services.• Upselling products and premiums where possible to customers.• Pass any necessary comments or complaints to relevant departments for processing.• Help to improve the existing script and develop new areas of script to improve customer communications.• Identify frequent problems or complaints customers may have and help to improve this.Call Centre Agent Requirements• Fluent in English (other languages are a bonus).• Extremely high level of problem-solving ability.• Ability to learn and memorise technical information.• Great delegation ability.- No Experience NeededContact 012 448 4258 or alternatively WhatsApp 067 761 8853
9d
City Centre1
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Key Responsibilities:Diagnose, repair, and service diesel trucks and heavy commercial vehicles.Perform routine maintenance, engine overhauls, and mechanical repairs.Accurately identify faults and use diagnostic tools effectively.Liaise with customers to understand vehicle issues and provide updates.Open job cards, quote on repairs, and manage service bookings.Coordinate with the workshop team to ensure timely completion of work.Ensure compliance with health, safety, and quality standards.Requirements:Level 3 Diesel Technician qualification or equivalent.Minimum 5 years experience working on commercial diesel trucks.Strong mechanical and diagnostic skills.Experience with service reception, customer liaison, or job card management is advantageous.Excellent communication and organisational skills.Valid drivers license (Code 10 or higher preferred). If youre a hands-on technician who also enjoys interacting with customers and managing service processes, we want to hear from you!Apply Now
https://www.jobplacements.com/Jobs/T/Technician-Service-Agent-1200913-Job-Search-07-07-2025-10-23-46-AM.asp?sid=gumtree
6mo
Job Placements
1
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Acuity Marketing is presenting an exclusive adventurous opportunity for a Junior Sales Agent around the Limpopo region. This Exciting opportunity allows you to challenge yourself everyday and develop a long term fulfilling career. We pride ourselves in offering exceptional service to our clients. World class teaching and training is provided with excellent earning potential. You will be afforded the opportunity to emmerse yourself in the sales industry.REQUIREMENTS:Matric or NQF Level 4Must reside in the Limpopo region OR willing to relocatemust be fluent in Englishexcellent communicator both verbal and writtenPositive attitudeConfidentwith No criminal recordDUTIES:Approach potential customers instore Provide information regarding our products and services and answer any questions that may be asked.Actively market our products and services.
https://www.jobplacements.com/Jobs/I/Instore-Sales-Agents-1254061-Job-Search-1-21-2026-5-06-36-AM.asp?sid=gumtree
2h
Job Placements
1
We are seeking a friendly, hard-working call center agent to join our growing team. In this position, you will interact respond to inquiries in either the customer service, sales, or technical support space on the telephone, email, and/or instant messaging. You should be ambitious, results-driven, and goal-oriented. Positions are available in Pretoria.Call Center Agent Duties and ResponsibilitiesProvide services or make sales directly to customers via the telephone or through email and instant messaging communicationsMake and receive calls using a telephone headsetRead from a dynamic prepared script that applies to the situation at handAdjust scripts as necessary to target the individual interests of clientsRespond to customer queries with information about products and services or technical assistanceCollect customer information pertinent to business objectives, such as name, address, demographic and financial informationProcess order information; schedule appointmentsConduct surveys for market research; enter data into computer systemsMaintain detailed records of contactsAcquire lead lists with names and telephone numbers of potential clientsMonitor performance in conjunction with personal goals and business objectives** Kindly WhatsApp 067 761 8853 Call Center Agent Requirements and QualificationsHigh school or general equivalency diplomaTraining is available, no experience neededExcellent written and verbal communication abilities and interpersonal skillsExemplary customer service skillsAbility to handle demanding customers with patience and professionalismAble to thrive in a fast-paced environment
12d
City Centre1
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If you consider yourself dynamic and dealing with
customers is your passion, we are the Company for YOU!
We are looking for a Vehicle Rental Agent for our Cape
Town International Airport Branch.
ESSENTIAL
REQUIREMENTS:
·
1-2 years customer
service experience.
·
Matric or
equivalent qualification.
·
Valid driver’s
license.
·
Be comfortable
driving all makes and models of vehicles.
·
Be able to drive
extensive distances unaccompanied.
·
Proficient in
English (speaking, reading, and writing).
·
Be willing to work on weekends, public
holidays, shifts (very early morning and late evening) and overtime when required.
·
Reside in the immediate surrounding
areas of Cape Town International Airport.
Should you be interested, please forward your CV to
fcrvacancies@cmh.co.za.
Applicants must please specify "RSA CTIA"
in the subject line.
An application will
not in itself entitle the applicant to an interview or appointment and failure
to meet the minimum requirements as listed above will result in applicants
automatically disqualifying themselves from consideration.
8h
Other1
SavedSave
Energy at Work Projects is recruiting approximately 133 Digital Support Agents to support a niche portfolio of high-profile business banking clients for one of South Africas largest and most trusted banking institutions.This role is ideal for individuals who are confident, tech-savvy, and capable of resolving complex digital and technical issues in a fast-paced environment all while delivering exceptional service quality.ð??¹ About the RoleAs a Digital Support Agent, you will be the first point of contact for premium business banking clients across digital platforms. You will manage inbound and outbound customer engagements, troubleshoot advanced technical issues, and ensure each interaction reflects the banks world-class service standards.ð??¹ Key ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate, reliable information.Troubleshoot complex technical and digital banking platform issues.Guide clients through system navigation, digital access, and transactional processes.Maintain a high level of customer satisfaction and uphold service quality standards.Update customer records and escalate complex issues where necessary.Work toward achieving performance targets, KPIs, and SLA requirements.Ensure compliance with all internal controls and banking regulations.ð??¹ Minimum Requirements (Non-Negotiable)Matric / Grade 12NQF Level 5 certificate (Not negotiable)23 years experience in a banking call centre environment, supporting high-profile or business banking clientsStrong communication and problem-solving skillsAbility to work under pressure in a high-volume, fast-paced environmentDemonstrated ability to handle complex troubleshooting support
https://www.jobplacements.com/Jobs/D/Digital-Servicing-Agents-x-133-1217545-Job-Search-01-09-2026-00-00-00-AM.asp?sid=gumtree
11d
Job Placements
1
SavedSave
KPIs Churn Rate Reduction: Lower monthly customer cancellations by X%.Retention Save Rate: Achieve a target percentage of customers retained after cancellation attempts.Customer Satisfaction: Maintain or improve NPS or CSAT scores.Team Performance: Ensure agents meet all quality and productivity standards.Skills & Competencies Strong leadership and coaching abilities.Advanced knowledge of retention strategies and customer lifecycle management.Excellent communication and negotiation skills.Analytical mindset with proficiency in Microsoft Office and data visualization tools.Emotional intelligence and ability to manage high-pressure situations. Qualifications Minimum 3 years in customer service or retention, with at least 1 year in a leadership role.Diploma/Degree in Business, Marketing, or related field preferred.Experience with CRM systems and retention analytics tools.
https://www.executiveplacements.com/Jobs/T/Team-Leader-Retentions-1252583-Job-Search-01-16-2026-04-15-31-AM.asp?sid=gumtree
4d
Executive Placements
1
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ENVIRONMENT:A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall Contact Centre effectiveness DUTIES:Supervises, plans, and manages functions related to the Contact Centre work area.Oversees and directs the daily activities of Contact Centre Agents.Monitors productivity of Contact Centre Agents and generates performance reports.Reviews individual, team, and Contact Centre results identify and act on performance trends.Monitors service calls for professionalism, technical accuracy, and customer service quality.Resolves customer complaints and queries; recommends corrective actions.Maintains accurate records of service requests and complaints.Provides ongoing communication to ensure Agents are informed of product and procedure changes.Serves as key information resource; answers questions, assigns tasks, and gives instructions.Conducts supervision, coaching, call monitoring, training, reviews, and discipline.Performs performance monitoring and evaluations to improve agent efficiency.Ensures team members receive appropriate training and support.Manages attendance, shift schedules, and break allocations.Sets customer care targets and ensures achievement.Strives to deliver a consistently delightful customer experience.Handles customer correspondence across email, SMS, and social media. REQUIREMENTS:In-depth knowledge of the product lines.Understanding of Call Centre tracking systems.Experience in customer acquisition and retention.Strong CRM knowledge.Excellent communication skills.Ability to design efficient processes.Ability to collaborate at all levels.Strong sales acumen.Advanced computer literacy.Strong planning, organizing, and problem-solving skills.Exceptional interpersonal skills. Experience & TrainingMinimum 5 years customer service experience, with at least 2 years supervisory.Minimum 5 years call centre experience. QualificationsMatricDegree or diploma in Call Centre Management or Customer Service. ATTRIBUTES:Strong customer service orientation.Self-driven and target oriented.Assertive and confident.Resilient under pressure.Ability to motivate and secure team buy-in.Maintains confidentiality.Creative thinker with data-dri
https://www.jobplacements.com/Jobs/C/Call-Centre-Supervisor-1248534-Job-Search-01-06-2026-02-00-20-AM.asp?sid=gumtree
14d
Job Placements
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