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Bouchon Bistro/La Boheme bistro are looking for qualified chefs to fill our kitchen team. If you have your own transport , can work evenings , can work shifts, have experince in a similar environment with contactable references send your c.v by replying to this add. Please note if you do not get a reply within seven working days , please accept your application as unsuccessful.
City Centre
Busy Asian restaurant in CPT center looking for experienced floor staff, CV with contactable reference to tomocapetown@gmail.com to apply.
City Centre
Results for Jobs in City Centre in City Centre
1
SavedSave
Seeking Admin Asssistant :
Role Summary :
- Keep track of incoming payments
- Keep track of contracts and expiries (and renew where necessary)
- Chase late payments
- File documents
- Maintain general compliance
- Draw up monthly reports
Requirements :
- Above average attention to detail
- Planning and time management
- Should be well versed in Excel and also have access to a PC and internet
- Presentation skills / both drawing up of presentations and reports and delivery
- Must be punctual
- Must be resourceful
1h
City Centre
1
SavedSave
Our client is recruiting for a Payroll Administrator to join their team
Job Purpose:
The Payroll Administrator position involves capturing, auditing, administering, and maintaining employee master data and payroll transactions. Additionally, the administrator is tasked with correcting payroll errors, and responding to employee inquiries regarding payroll.
Requirements:
• Grade 12 (Matric)
• Min 2 years practical payroll experience
• Exposure to payroll systems (NetSuite payroll system would be advantageous)
• Familiar with payroll compliance and legalities
• Fully bilingual in English (Read, Write, Speak)
• Intermediate proficiency on Excel spreadsheets, with knowledge of mathematical formulas, VLOOKUP etc.
• Strong administration skills
• Financial/ Numerical Acumen
• Payroll leadership and supervisory experience would be advantageous
• Valid work-permit (if applicable)
Duties and Responsibilities:
Payroll and Financial Administration
• Audit all employee master data and transactional payroll submissions
• Check all input documents before capturing to ensure that all fields are correctly completed, and the document is properly signed off and authorised
• Develop an employee record by processing employee data and remuneration directives
• Verify correctness of data template to source data, correct errors, and upload data on the system
• Identify data mismatches by running reports and audit trails and verifying data on the system
• Prepare and check reports and data for accuracy by verifying correctness of input to source documentation
• Initiate / take corrective action for any errors found
• Verify that there are no errors on the system data by running positive and negative audit trails
• Deal with payroll related queries
• Continuously stive to improve financial systems, policies, and procedures
Personal, Knowledge and Development
• Continuous self-development through research, reading and/or studying
• Actively embracing the companys core values and ethics by applying in day-to-day interactions and transactions
• Contribute towards best practice principles
• Creation of HR related training manuals / modules / content to upskill employees
• Staying up to date of industry trends, tools, practices, and advances in technology
• Facilitation of employee workshops on ad-hoc basis
• Lead and manage by example and integrity
Efficiency and Quality
• Deliver consistent high levels of quality in all tasks
• Consistent application of Policies and Procedures
• To independently plan day to day tasks
• Ensure efficient decision making and consistently endeavoring to work smart
Ad-Hoc
• Provide assistance and accept and perform any reasonable request from your direct manager
• Actively participate in Payroll projects and initiatives
• Assistance with creation and development of Payroll related systems and automation
Information Security
• Comply with all In...Job Reference #: 202572
2mo
Surgo HR & Training
SavedSave
Good day Paragon Protection Services located in Strandfontein hereby looking for the following Candidates Male Security Team Leaders Grade B /ABilingual - Needs to speak English and Afrikaans Please forward your paperwork WhatsApp 079 669 8041 Only Candidates with abovementioned Grades to apply
11h
City CentreSavedSave
We are looking to hire 2 x Response Officers for the Somerset West area and 1 guarding inspector fo the CApe Town area.Must have minimum 2 years experience and must have a clear driving record.Please apply by sending your updated CV with all relevant valid certificates to albert@grinnellsecurity.co.za or report to 150 Long market street, Cape Town on Friday, 17 January 2025 at 08h00. Bring your CV and all valid documents with for an interview. please dress presentable
14h
City Centre
1
Subcontractors with horse and trailers required To transport break bulk items from Cape Town, Jhb, Pe and Durban with return loadsWe offer vehicle tracking and profitability weeklyRequirements Tautliner curtain side trailers GIT Cover 1.5 million Trucks and trailers will be vettedCorner plates ratchets straps Vehicle vin and vehicle types, business trading name truck packsPayment terms 30 days after statement dieselIncluded.Contact Hayden 0621978428
13h
City Centre
1
SavedSave
This is a test ads for JobsResponsibility:This is a test ads for JobsSalary: R12345678Consultant Name: Kyle S.
1d
Test (Main)
SavedSave
Type: Full-time with probation periodWe are a dynamic law firm based in Cape Town, seeking a professional and legal Secretary/Receptionist to join our team. The ideal candidate will provide administrative support, handle front-office duties, and ensure the smooth operation of our legal practice.Key Responsibilities:Greet clients and visitors with professionalism.Manage phone calls, emails, and scheduling appointments.Assist with document preparation, printing, copies, filing, and correspondence.arranging couriers / accepting couriers & docuemntation.Maintain office supplies and coordinate general office tasks.Support the legal team with administrative duties, and file management as required.Occasional serve & file of documents at court / delivery at Master etc.Requirements:Matric. Previous EXPERIENCE in a law firm is an absolute requirement.MINIMUM TWO YEARS EXPERIENCE IN A LAW FIRM.Basic knowledge of court process. Excellent communication and interpersonal skills.Strong organizational abilities and attention to detail.Proficiency in MS Office (Word, Excel, Outlook).Excellent command of english, and prefereably Afrikaans. Xhosa would be an advantage. Ability to handle sensitive information with discretion.How to Apply:Send your CV, contactable references, salary expectation, and a brief cover letter.
1d
City CentreSavedSave
Looking for dentist or dental assistant or dental surgeon for permanent post in Berlin, Germany. For more info, mail. briancksn@gmail.com
2d
City CentreSavedSave
We are an well established ISP/IT Business solutions company in central Cape Town in need of a reliable, enthusiastic, mature, self disciplined Wireless/data cabling Technician. If you have more than 2 years cabling experience, please send your CV for review. If you do not have this experience, please do not send your CV.Duties include:Must stay in Cape TownThe Candidates must be in possession of a valid Driver LicenseAbility to work at heights is a mustInstalling new wireless and fibre internet clientsServicing and maintaining existing wireless and fibre internet clientsMust remain professional in client dealingsGreat communication skillsMatric CertificateA+ and N+ Certificate an advantageCandidates should have 1 years experience in Ubiquiti, Mikrotik, and other wireless products.Candidates should have Minimum 2 years’ experience working for Wireless Internet Company. Salary range from R6000 - R8000 depending on experience.Please email your CV to jobs(at)pcn.co.za.
2d
City Centre
1
SavedSave
An leading Security Company, seeks the services of a hard-hitting
sales professional to generate sales. A strong HUNTER ability will be an imperative part of
this role. The ideal candidate will:-> have your own vehicle> be hungry & determined to earn as much as possible> have a proven sales track record in security services
sales> have a strong HUNTER personality> be able to present solutions to Prospective Customer
Management Teams Does this
describe you?If so, hurry your comprehensive CV (in WORD please), copy of
driver’s licence, & recent head shot photo to info@bizgro.co.za
Please Quote: SALES / SECURITY
2d
City Centre1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202527
2mo
Surgo HR & Training
1
SavedSave
Dutch Sales Support (Work from Home)
Position Overview:
Our client is looking for exceptional enthusiastic employees to join their team. If you have a knack for building rapport, and enjoy exceeding targets, this may be the perfect job for you!
We are looking for Dutch native speakers with relevant experience having commercial conversations (retention up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment.
Key Responsibilities:
• Conduct inbound outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client. You need to communicate commercially and describe the value of products and services offered.
• Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
• Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
• Accurately document customer interactions and sales activities in the CRM system.
• Stay up to date on product knowledge, market trends, and sales techniques.
• Collaborate with the sales team and management to achieve team goals and objectives.
• Handle customer inquiries, resolve issues, and provide exceptional service.
• Communicate with customers to understand their requirements and needs.
• Offer solutions based on clients needs and capabilities.
• Keep an updated customer database.
• Adhere to common KPIs for your work.
• Update client records
Required Qualifications Experience:
• Fluent in Dutch language (spoken written at C1/C2 level), Native highly preferred.
• Familiarity with Desktop Computing: Windows PCs, Outlook Email, Web Browsers, and the Internet.
• Previous sales experience is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Results-driven and target-oriented mindset.
• Self-motivated, energetic, and confident.
• Ability to work in a fast-paced and dynamic environment.
• Ability to approach problems logically.
• Patient and friendly personality.
• Team player.
• Good time-management skills.
• Great interpersonal, communication and presentation skills.
Benefits:
• R40 000 basic salary plus Incentives
• Monday to Friday, 9am to 6pm
• Very lucrative commission and incentive structure
• Comprehensive health, dental, and vision insurance
• Hybrid working or Work from Home environment
• Parking
• Professional development opportunities and tuition reimbursement
• Collaborative and inclusive work environmentJob Reference #: 202683
2mo
Surgo HR & Training
1
SavedSave
Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Deal with clients in the middle east
• Arabic texting and flipping of documents
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KP
Requirements
• Native in Saudi Arabic and English
• Proven experience in a customer service role
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team.
Personal Attributes
• Excellent command ofSaudi Arabic and English
• Positive attitude
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market related
Monthly incentive
Shift allowance
Shift between 06h00 until 15h00 shift, Sunday to Thursday
Benefits
Medical Aid
Gym allowance
Cellphone contract allowance
Transport allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202122 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202122
2mo
Surgo HR & Training
SavedSave
Sales & Marketing Consultant
Job description
We are
currently looking for adaptable sales consultants to join our well-established
company in Cape Town. The individual is expected to have experience basic sales
experience.
Qualifications
Min Grade 111 year sales experience
Ideal
candidate
Self-MotivatedHard workingBe familiar with MS Word , Outlook
Be able to close and signup clients
Career minded and enjoy
taking responsibilityWell SpokenNeat and PresentableTeam Player
This is
an office based position. We are offer a basic salary + commission
Working
Hours: Monday to Friday 08:30- 16:30
Please
respond with the latest copy of your CV. Successful candidates will be emailed
and for an interview. Note all candidates should be available to start
immediately.
Job
Types: Full-time, Contract
2d
City Centre
1
SavedSave
We are seeking an experienced Enrolled Nurse for one of our facilities within the Southern Suburbs of Cape Town to provide high-quality care to our residents in the healthcare centre.
If you would like to work for a dynamic and reputable retirement group and have a passion for care then this is the job for you. To ensure high-quality patient care, we also invest in the continuous development of our staff, which includes both internal and external training.
Duties include but is not limited to the following:
Clinical Handover:
Conduct morning handovers according to ISBAR procedure with the Shift Leader on the opposite shift.
Ensure all reporting is up-to-date for handover and verify all information during handovers.
Medication:
Manage medication administration to residents as per allocation.
Monitor scheduled drugs.
Conduct weekly drug checks.
Ensure blister packaged medication is available, checked, and signed by 2 Registered Nurses.
Manage adverse effects by contacting the doctor immediately for intervention and treatment orders.
Patient Nursing Care Plan:
Assess patients' health conditions, including vital signs, medical history, and symptoms.
Develop and implement nursing care plans with the Senior Shift Leader and Multidisciplinary Team.
Adjust care plans when required.
Clinical Tasks:
Perform clinical functions within the scope of practice of a Registered Nurse, including wound care, pressure care, ostomy care, managing skin lesions, catheter care, and weighing patients.
Conduct regular resident rounds to monitor care quality.
Assess patients on specific areas of concern and adjust care plans as needed.
Ensure doctor's prescriptions and physio recommendations are implemented and included in care plans.
Consult with the NSM regarding clinical concerns or quality of care issues.
Risk Management:
Maintain effective infection control practices.
Requirements:
Qualifications:
SANC registered as an Enrolled Nurse.
Up-to-date Basic Life Support certification is advantageous.
Experience and Knowledge:
Proven experience as an Enrolled Nurse
Experience in a geriatrics environment is advantageous.
Knowledge of Dementia care, Frail care, and Palliative care is advantageous.
Skills and Attributes:
Excellent multitasking skills.
Strong interpersonal skills.
Dependability.
Proactive.
Professional communication.
Leadership skills.
Sound decision-making.
Good organizational skills.
Critical thinking and problem-solving abilities.
Computer literate.
Excellent verbal and written communication.
Specific Requirements:
Clear health record.
Clear criminal record.
Clear credit record.
Contactable references.
Working Hours:
Normal working days are Monday to Sunday.
You will be required to work 16.25 shifts per month.
Night shifts are from 07h00 to 19h00.
Faircape Benefits:
Quarterly performance bonuses
Long service leave
Discount on our internet (ISP) packages
Please send your cv on resume@pg-group.co.za
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202542
2mo
Surgo HR & Training
1
SavedSave
Our client, a 247 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals.
Based in Cape Town CBD, we provide support services with a focus on desktop publishing and we are looking for a German speaking Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs
Requirements
• Native in German and English
• Proven experience in a customer service role
• Microsoft Office proficient, strong PowerPoint skills
• Meticulous, with an eye for detail
• Ability to work under pressure in a fast-paced environment
• Can operate extremely well within a high pressure environment
• Can work independently
• Accountable
• Persistent in the completion of a task
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team
Personal Attributes
• Excellent command of German and English
• Must enjoy the idea of working in a demanding environment
• Positive attitude
• A keen eye for details
• Good time management skills
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market Related Base Salary and Language Supplement
Transport Allowance
Monthly Incentive
Shift Allowance
Shifts:
• Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00
Benefits
Medical Aid contribution R839
Gym/sports membership R100
Cellphone contract allowance R150
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202392 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please em...Job Reference #: 202392
2mo
Surgo HR & Training
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202530
2mo
Surgo HR & Training
1
Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
2mo
Surgo HR & Training
1
Our client is recruiting for an experienced Team Leader for their Cape Town branch.
Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.
Are you this person? Apply now!
Job duties (but not limited to):
• Manage a team
• Ensure the team meets their core KPI of Service targets
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilization times using measurement, targets, reward and recognition, feedback and communication
• Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, absence, and overtime
• Coaching and Developing
• Coach, mentor and develop the team
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice, and reviewing departmental processes
• Establish goals both for the team and for individual employees and conduct regular performance reviews
• Identify and address any training that your team require
• Collaboration
• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign
Key Requirements:
• Grade 12 (minimum)
• You must have your own transport
• Must have 2 years as a Sales Team Leader
• Tertiary qualification, courses and studies in management, leadership, sales /marketing or similar (advantageous)
• Have a qualification (or experience) relating to management, finances, marketing or sales
• Insurance and / or contact centre experience will be preferred
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy engaging with team members and peers and building relationships with clients
• Be a team player and motivator
• Love learning, chasing targets, and problem-solving Salary: Market related, based on your level of experience
Working Hours:
• 24/7 rotational shifts environment
• Company transport within 35km ratio of the site Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202242 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you s...Job Reference #: 202242
2mo
Surgo HR & Training
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