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Job Title: Finance Manager: Reporting & ControlReports To: Group Chief Financial Officer (CFO) Job Summary:The Reporting & Control Manager is a key figure in ensuring financial integrity and compliance across the company. The role is responsible for all internal and external reporting for the group. The role requires a deep understanding of International Financial Reporting Standards (IFRS), experience with best practice group reporting and consolidation of multicurrency entities, as well as the ability to manage intercompany transactions and eliminations. This role is pivotal in ensuring the integrity of statutory, management, and board reporting and for drafting and maintaining finance policies and procedures for the Group. Key Responsibilities:Lead the drafting and preparation of IFRS-compliant financial statements and consolidated group financial statements for all legal entities across the Group as well as the preparation of the Group Consolidated Financial Statements.Coordinate and manage intercompany reporting processes, including reconciliations and eliminations.Direct statutory reporting and ensure adherence to all financial regulations and standards.Facilitate timely and accurate reporting to management, executive committees, and the board of directors.Formulate and enforce financial policies and procedures to uphold financial controls.Manage the external audit process for all legal entities.Develop a continuous improvement plan for reporting processes and IFRS compliance.Collaborate with other finance functions to ensure cohesive financial strategies and data consistency across the organization. KPIs:Zero audit adjustments and a clean audit report.Adherence to reporting deadlines for all statutory and management reports.Accuracy of financial reportingDetailed and accurate cash flow forecastingDecrease in the number of days required to close the monthly financial period.Positive feedback from stakeholders on the clarity and accuracy of financial reports.Successful implementation of new or revised financial policies and procedures.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODgwMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779669&xid=1108_178802
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
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Litigation Attorney Must have the following requirements; Admitted as an Attorney. 3 - 5 years experience. Own reliable vehicle. Experience in RAF, Debt CollectionFurthermore the candidate needs to be well presented as we represent big clients, be able to work well under pressure and understand the urgency of matters. If you meet the above please send a copy of your cv to silvana@jcgservices.co.za. Please email your cv with all relevant documents and indicate the job title on the subject line.
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
3d
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SPAR South Rand, a division of The SPAR Group Ltd, is currently recruiting for a Leasing Manager to join our dynamic team based in Jet Park.
*PURPOSE OF THE POSITION*
* Based in Jet Park, the Leasing Manager will be responsible for the administrative, functional and legal aspects in the implementation of the retail growth plan in existing stores and ensure the organic growth through improving the existing SPAR footprint. Furthermore, to assist the Senior New Business Development Manager in the implementation of the retail growth strategy.
*KEY PERFORMANCE AREAS*
* Leases and lease management
* Lease negotiations
* Compliance with all relevant laws and SANS regulations from a property perspective
* Property management
* Manage offers
* Manage option agreements
* Manage addendums
* Manage cessions
* Compliance reports and follow-up
* Payment of rentals
* Providing advice regarding legal matters
* Reporting bi-weekly on property management
* General legal, lease and sale of business queries
* Matric or equivalent qualification
* A tertiary qualification will be advantageous
* Advanced computer skills, especially in Excel
* Valid driver’s license
* 5 Years property experience
* Able to cope under pressure and ensure deadlines are met
* Good communication skills
*Closing Date: 20 May 2022*
*Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.*
*If you have not had any response from us within one week of the closing date, please consider your application unsuccessful.*
*SPAR Group is an equal opportunity employer.*
*All positions are placed in accordance with the Company’s Employment Equity Plan.*
“Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.
* The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
* Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
* This information is given to us, by you, voluntarily and of your own free will.
* If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
* In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
* You have the right to access this inform
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243615&xid=1555_55942
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An established corporate law firm based in Erasmusrand, Pretoria is looking for an experienced Attorney to join their dynamic team of professionals.Duties: Provide legal advice to commercial clients on various matters including but not limited to litigation, legal agreements and other business transactions;Responsible for expansion of law firm services and securing new clients;Transfer of skills and knowledge to junior members of legal practice;High court and magistrate court litigation;Establishment, management and advice on commercial structures i.e. companies, trusts, sale of shares, BEE transactions and other related business transactions;Drafting, interpretation and advice on legal agreements (general and commercial); andDrafting of wills and administration of estates.REQUIREMENTS BCom LLB degree/ LLB/ B Prok;Admitted Attorney with seven+ years’ experience post articles;Experience in commercial contract law; andRight of appearance in High Court. Skills and competencies: Display exceptional drafting skills;Have strong administrative and organisational skills;Have excellent communication and interpersonal skills;Experience in influencing internal and external stakeholders and the ability to translate complex legal and compliance requirements;Be able to work on own initiative;Seek the opportunity to develop his/her commercial acumen and ensure that legal advice is grounded on logic and practical to implement;Sound commercial legal background; andAbility to supervise and delegate work amongst junior professionals.If you are interested in this position, kindly forward your CV, with a cover letter to elaborate on your experience to jobs@businessiq.co.za so that we can arrange a conversation regarding shared interests.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214918&xid=1320_14254
2y
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Strate (Pty) Ltd is looking for a suitably qualified and experienced On-Boarding Specialist to join our dynamic team. The role purpose is to facilitate and oversee the end to end onboarding of clients into the Strate environment to ensure an optimal client experience.
*Business Process (Internal Process): Planning*
* Lead collaborative dialogue with CSD Services, Collateral Services, Data Integration Services, Testing Team, Settlements and all relevant internal departments to develop a yearly, monthly and weekly view of the onboarding plan to facilitate and ensure adequate planning of resources needed for optimal client experience
* Continuously discuss on-boarding plan and scope with relevant parties to ensure scope of work is up to date.
* Manage competing priorities, provide explicit directions, and establish clear expectations from and for stakeholders.
*Facilitation*
* Identify, define, implement, and lead Strate’s client onboarding process, focusing on end to end ownership of the client experience.
* Proactively approach client onboarding with a sense of urgency, maintaining a high level of quality while balancing speed-to-market
* Proactively identify risks or challenges to ensure efficient client onboarding
* Demonstrate a service excellence mindset to accommodate a smooth onboarding process for clients
* Manage Strate stakeholder types, and or entity types to facilitate correct billing set-up by Finance and the Operations teams
* Review incoming forms for clients and assist clients in completing production forms where necessary
* Ensure all legal and compliance requirements are met relating to the specific client onboarding checklist
* Engage with the relevant internal teams to facilitate timeous issuing of BP ID loading of the client onto the Strate environment
* Obtain Strate approvals through the correct governance forums– CAB, Exco/Opsco
* Recommend, develop, and implement solutions to support continuous improvement of Strate’s client onboarding framework, processes, procedures, and service
* Handle sensitive and confidential information in accordance with Strate’s policy
* Demonstrate the ability to work well under pressure and handle challenging deadlines
*Administration*
* Timeously address client queries in relation to the onboarding process
* Engage with relevant internal departments to ensure timeous drafting of service level agreement(s) (SLA)
* Obtain all internal and external go-live approvals
* Obtain testing sign-off from client and impacted market players
* Maintain client onboarding process flows, procedures, and policies to ensure they are always up to date
* Engage internal stakeholder to create visibility and understanding of the Strate’s client onboarding process
* Maintain controls to ensure all client onboarding policies and procedures serve the client and protect Strate
*Stakeholder Management*
* Provide subject matter expertise when engaging clients on ‘go-live’ implementation ensuring clients have been giv
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1OTQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190186&xid=1555_25940
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* Supervise and coordinate all Engineering services activities and personnel, including sub-contractors.
* Ensure all Engineering services equipment and tools are suitably maintained and tested.
* Ensure all services are being carried out to the correct standards.
* Ensure that tasks are being executed safely and effectively
* Manage scaffolding in such a way to keep standing time to an absolute minimum
* Ensure that scaffolding or other access options are available when required
* Ensure that all required inspections are being done correctly (Scaffolding / Lifting equipment / vehicles, etc)
* Ensure that planning is being done effectively to eliminate or reduce any possible delays in executing of tasks.
* Ensure that all relevant lagging is installed and maintained to effectively insulate systems.
* Manage the repairs of bund walls to prevent the accidental uncontrolled release of liquids.
* Manage the Engineering waste by ensuring that large items are cut into manageable sizes and disposed of correctly through the company waste management policy
* QUALIFICATONS and EXPERIENCE
* Minimum of 3-year financial degree
* Post Graduate degree will be advantageous
* Minimum of 5 years experience in collections and credit management, with 3 years experience in supervisory or management role
* Experience working in a medium to large organization
POSITION OUTPUTS
Plan:
* Plan the execution of work as per the notifications generated from all internal clients across the company
* Plan the execution of work in line with the engineering standards, strategies and asset integrity philosophies for equipment, plant, machinery, and mechanical installations
* Plan and manage the execution of annual maintenance shutdowns from a services point of view.
* Ensure open and constructive communication takes place with all stakeholders.
* Plan the leave, training, and development for the sub-ordinates in line with the maintenance strategies developed for the department
* Develop and implement site compliance to statutory inspections and compliance maintenance records as per OHS Act, Regulations, SANS codes, ISO 550001 and Good Engineering Procedures.
Supervise and Coordinate:
* Ensure the adequate resources (internal and external) are available for the execution of the work to meet statutory and quality requirements. The resources here mentioned include personnel, equipment, material and consumable resources. Organize resources to execute work in compliance to statutory and quality requirements.
* Ensure that tasks are being executed safely and effectively.
* Support other managers and engineers in the engineering team in the execution of plant maintenance and adherence to SHERQ requirements.
Lead:
* Be the OHS Section 8.2 legal appointee and custodian for the fabricated installations throughout the company site.
* Perform Plan Job Task Observations and coach, instruct, enforce and/or correct any behaviour that
* poses danger against the safety and health of pers
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwMTM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185763&xid=1554_10136
2y
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Our client in the engineering industry is urgently looking for an experienced Training Officer to join their organizationLocation: Germiston, Gauteng Requirements: Matric Must have relevant Training qualifications Minimum of 4 years experience working in a training environment (manufacturing railway axles) Must have a good understanding of engineering factory processes. Must have a good understanding of South Africas Skills Development Act, OHS Act, and Merseta. Must have good organizational skills (office and factory). Responsibilities: Maintaining records of all training of all employees. Applications for formal external training courses in accordance with Group procedures. Apprenticeship and Learnership training Maximizing our skills Development related BBBEE points Merseta claims Experiential and YES training Chairing of Skills Development meetings. Legal compliance requirements of the Skills Development Act Submission of training-related reports for our clients and their appointed auditors. Compilation of job descriptions. Identifying shortfalls in training throughout the Company, especially factory related. This would include comparing job descriptions with operator skills to identify training needs. On the shop floor training in accordance with manager/foremen needs and our Quality System either personally or through the appointment of suitable trainers from inside the Company or from outside. Health and safety training First Aid, Forklift, Firefighting, Cranes, OHS hygiene, etc., in coordination with our Safety Officer and SHEQ Officer.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxNDAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181169&xid=1109_71400
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The legal secretary will be responsible for the administrative function within the Group Legal Department for the various groups of companies under and assisting the Group Legal members with ad hoc administrative duties. To qualify for the role you will have:At least 6 years experience as a legal secretarySecretarial qualification beneficial
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5NjE2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175830&xid=1109_69616
2y
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Business Consultant Support Services (JB1589) Fully Remote for applicants residing in South AfricaR20 000 R25 000 CTC per month (20 hours a week) Duration: PermanentOverviewWe are recruiting for a Business Consultant to join our business support services consultancy with clients typically based in the UK and Southern Africa. The role will be varied with exposure to multiple corporate functions, with a focus on finance. The company offers a wide range of support to businesses including accounting, corporate secretarial and administrative support of other functions including legal, investor relations and HR. Minimum Requirements: Qualified ACCA/ CA (SA) or CIMA5 or more years post qualification experienceKnowledge of POPI complianceKnowledge of UK Data Protection Act 2018 and GDPRKnowledge of the UK QCA Corporate Governance Code (Advantageous)Experience in accounting for equity transactions, including share-based payments, under IFRS (advantageous)Experience within a small accountancy practice (advantageous)Experienced in using Xero (advantageous)Knowledge of the mining industry (advantageous)Experience working with/within an exchange-listed company (preferred)Company Secretarial experience (preferred)Duties and Responsibilities: Accounting Bookkeeping using XeroSupport clients with cash flow management, budgeting & forecastingSupport clients with payments processingSupport clients with their internal financial and management accounting, and financial reporting (annual & interim)Support clients during their financial auditsLegal & Corporate Secretarial Manage internal registers (e.g., shares/options/warrants) and process transactionsProduce investor documentation and respond to queriesMaintain insider listsLiaise with client advisors (incl. legal, brokers and regulatory)Support clients administratively with legal mattersSupport clients to ensure that regulatory filings and obligations are up to date and filed on timeSupport clients with complianceAdministration Draft/Review legal agreements, news releases and other formal and informal corporate/IR communicationsGeneral and varied administrative assistance as required from time to time
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5MTgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174780&xid=1109_69180
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Our client is looking for a Junior Associate in Commercial Litigation to join their dynamic team in Pretoria Qualifications: Law degreeAdmitted as an AttorneyComputer Skills: MS Office, with specific reference to Word, Excel, Outlook, and PowerPointAJS or similar bookkeeping systemExperience: Post articles Experience: 2 yearsCommercial Litigation, research & drafting.Experience in Tax-related and State-Owned Enterprises Litigation will be advantageousJob requirement: Arranging for urgent services of legal documents and follow up telephonicallyLiaising with clients, counsel, and sheriffs, organizing consultations, and attending to queries from clients and other attorneysInstruct and manage counsel and expertsPrepare pleadings and draft affidavits to be settled by counsel, or provides appropriate comment on drafts prepared for counselAnalyze documentation and instructions and prepare legal adviseAssist in the mentorship and development of junior professionals and supportKeep up to date with new legislation, case law, and amendments to the Rules of Court and Practice DirectivesProvide input on heads of argument and ensure that same is timeously filedPrepare matters properly for trial/hearing, including gathering evidence, arranging consultations and organizing pleadings, and ensuring that all requirements are complied withPrepare litigation strategiesManaging client relationshipsDrafting clear and concise documents - contracts and opinionsProperly researching all relevant legal aspects covered and referred to in the documentsUtilizing appropriate technological tools and software for research as applicableProperly considering facts of each instruction and converting facts into a written documentFully addressing all aspects required to be considered by the clientComplying with prescribed procedures, formats, and documentationProperly using precedent documents Producing documents that are generally suitable as a basis for the instruction received, and requires moderate input from the supervisorDisplaying a clear understanding of legal principles applicable and how that will affect the documentation from the client’s perspectiveProvide accurate advice to clients, with moderate input from supervisor Has required knowledge of applicable legal principles as substantive lawFollows and participates in consultations and negotiations and is able to correctly identify material issues discussed and implement into documents required, or advice soughtDiarising files Following up on all issues requiring attentionShowing ability to manage workload and practiceCapturing time accurately and timeouslyMinimizing unrecoverable expensesRegular reporting to clientsFollowing up on information required from clientSupervising performance of support staff and ensuring the firms standards are achievedUpskilling jun
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189379&xid=1109_74360
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Arcadia, Pretoria: LEGAL CONVEYANCING CLERK (LAW STUDENT) Minimum Requirements: -Presentable and professional female (White or Indian female, as per firms current BEE requirements)-Excellent communication skills-Currently final year LLB student a must-Valid drivers license and own vehicle a must-Highly intelligent and able to understand instructions quickly-Able to work in high pressure work environment essential-Friendly personality-Eager and willing to learn-To start as soon as possibleDuties: -General legal administration duties (Conveyancing)-Travelling to Deeds Office daily-Compiling legal Conveyancing documents-Contacting, liaison and visiting clientsSalary: ± R 8 000.00 gross
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189263&xid=1109_74193
2y
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HR & Recruitment Officers x 2 R22k pm CTC JHB Perm start asap- EE candidates The holding company of this reputable group of subsidiaries (property amongst others) urgently needs your strong HR & recruitment experience! Minimum criteria: Completed HR or legal/law qualification 3 years minimum relevant HR experience Strong recruitment experience (Full cycle) Experience with CCMA/IR procedures Strong MS Office skills Stable track record Experience working for a school/academic institution (essential) Fully bilingual Duties: Handle the full recruitment function for all vacancies Various HR functions as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0NDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189409&xid=1109_74453
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Employer DescriptionA well-established legal practice located in the East Rand Suburbs of JHB.Job DescriptionWe are interested in exploring hiring a junior attorney with preferably 3 to 5 years experience in commercial work and litigation. Labour Law and/or insolvency law experience would be a bonus. To commence in the new year.QualificationsLLB. Admitted Attorney.Skills3-5 Years experience in Commercial work and LitigationBenefitsNegotiable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxNjYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181298&xid=1109_71662
2y
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
3d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
3d
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