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La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is To give our Guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESDeal with Guest queries (via phone, email and in person) and arrange assistance as necessaryProvide Guests with information about attractions, facilities, services, and activities in and around Franschhoek & StellenboschPrepare for Guests’ arrival a day before the time, making note of any special requestsMonitoring our booking system, Opera and manage the Guest profiles and relay any information to other departmentsDeliver day to day hotel services: wake-up calls, printing newspapers, day sheets, welcome letters, weather cards, bills etc. (and ensuring they are handled timeously and accurately)Managing reservations for restaurant, tours and transfersAnswer and screen all incoming switchboard calls and deal with individual requests, messages and queries from GuestsLiaise regularly with agents on Guest experience on propertyMaintain communication with all other hotel departmentsAssist with ad hoc duties as requested by colleagues and ManagementDaily itinerary review to ensure bookings are confirmed, preferences shared with departments and service providersPrepare Guests for departure, offering assistance with transport, flight confirmations, boarding passes, luggage packing and wrapping, storage, car cleaning where applicable, breakfast packs, etc.Live and breathe the companys Vision, Purpose and Values statement.REQUIREMENTS & QUALIFICATIONSMust have at least 2 years’ experience in a 5* Hotel environment.Must have at least 2 years’ experience in a Front Desk role.Degree or Diploma in Hospitality Management.Knowledge of Property Management system Opera at Operator Level.Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.Demonstrate excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Ability to multitask with excellent time-management.Ability to work under pressure with strong admin skills.Ability to take initiative and make judgement calls.Ability to take the initiative and be a leader.Must be flexible and willing to work shifts.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--La-Residence-1203080-Job-Search-07-15-2025-02-00-16-AM.asp?sid=gumtree
8mo
Job Placements
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Asset Manager CA(SA) Stellenbosch
Our client is looking for a recently qualified CA(SA) or a CA(SA) with 1-2 years’ experience within the financial services/asset management/property industry to take ownership of the asset management function across a portfolio of retail and commercial office properties in the Western Cape. The role focuses on the full asset management lifecycle—financial analysis, leasing support, budgeting/forecasting, performance reporting, stakeholder engagement, cash flow management, debt management and structuring, and execution of value-enhancing initiatives (Solar, water, utilities, security upgrades) — within a small, hands-on team.
Salary Negotiable
Required Qualifications & Experience
CA(SA) – Recently qualified or 1-2 years experienced as CA(SA) looking to work in property asset management industry.Strong financial literacy: ability to interpret feasibilities, cash flow planning, management accounts, build/understand budgets, forecasts, and evaluate deal economics.If recently qualified as a CA(SA) working with property or asset management clients will be seen as an advantageIf 1-2 years’ experience post CA(SA) coming from property or an asset management company will be seen as an advantage.Exposure / Experience to property financial statements, lease concepts, and/or management accounts is advantagesAdvanced Excel and Power BI are increasingly valued.Strong financial analysis and Excel capability (models, sensitivities, clean presentation of outputs).High attention to detail with the ability to step back and interpret the story behind the numbers.Structured, deadline-driven, able to manage multiple workstreams in a small team.Strong written and verbal communication (comfortable summarising findings for executives).Commercial curiosity and willingness to learn property/retail dynamics.
Key Responsibilities
Portfolio Performance & ReportingBudgeting, Forecasting & Financial ManagementLeasing Support (Retail & Commercial)Property & Operations InterfaceStakeholder & Service Provider ManagementStrategic Projects & Portfolio Growth
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
1mo
FROGG Recruitment SA
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Butchery Blockman – Klein Joostenberg DeliWe are looking for an experienced Butchery Blockman to join the Klein Joostenberg Deli & Butchery team. The role focuses primarily on pork production, including fresh cuts, sausages and value-added products, with additional responsibility for free-range beef and lamb.Key Responsibilities:
Breaking down whole carcasses, with strong emphasis on pork
Cutting, trimming and portioning free-range pork, beef and lamb
Preparing sausages and other pork-based products to deli standard
Maintaining excellent hygiene, food safety and cleanliness standards
Managing yields, minimising waste and respecting product quality
Working closely with the deli and kitchen teams to meet daily demand
Requirements:
Proven experience as a blockman or skilled butcher
Strong knowledge of pork cuts and pork product preparation
Experience with free-range beef and lamb
High attention to detail and pride in craftsmanship
Ability to work efficiently in a team environment
This is an opportunity to work with quality, ethically sourced meat in a well-established farm deli.OWN TRANSPORT BENEFICIALEMAIL APPLICATION ONLY, WILL BE CONSIDEREDEmail CV to garth@joostenberg.co.za
21d
VERIFIED
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Experienced waitrons required for a restaurant in Franschoek, whatsapp 0720111114
3mo
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