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Results for customer service in "customer service" in Jobs in Cape Winelands in Cape Winelands
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REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1263858-Job-Search-02-18-2026-10-25-15-AM.asp?sid=gumtree
5d
Job Placements
1
REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1264279-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
4d
Job Placements
1
The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural informationKEY RESPONSIBILITIES:1. Cash• Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures• Ensure all cash ups balance with the banking• The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe• When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken2. Administration• Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock• Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.• Ensure that reports are up to date. To be addressed on a daily basis. Start of Day Reports.• Authorizing all transactions – 5A level.• Lay-byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done.• Admin Controller to make sure all RTS is done on a regular basis• Spot checks on Cashiers to be conducted• Controlling of the change daily.• General filing of memos and correspondence• Data capturing of stock received and sent from branch.3. Housekeeping• Maintain cleanliness in back office.• Maintain cleanliness at the Cash Desk area and return merchandise to the floor4. Security / Risk• Manage the security of the back office and front cash desk.• Ensure tags are secured in the store if not attached to merchandise• Ensuring that Health & Safety standards are met• Prevent shrinkage by ensuring all company processes and procedures are implemented5. Customer Services• Train staff in customer service at the cash desk• Assist customers with enquiries and complaints• Apply Customer Service principles in a friendly and enthusiastic manner daily• Continuously satisfy customer needs and attract clientele
https://www.jobplacements.com/Jobs/A/Admin-Controller-2IC-Assistant-Store-Manager-1264380-Job-Search-02-20-2026-03-00-19-AM.asp?sid=gumtree
4d
Job Placements
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What Youâ??ll Be Doing:Assist the marketing team with planning and rolling out multi-channel campaigns, from digital to in-store and events.Get involved in brand eventsâ??sometimes during weekends or after hours.Provide reliable admin support to keep everything running smoothly.Help put together creative product giveaways for competitions and sponsorships.Contribute to email and social media contentâ??both copy and design ideas.Act as a key link between head office, store teams, and customersâ??especially when it comes to resolving issues.Manage and monitor all relevant social media communities.Research customer behaviour and marketing trends to support strategic decisions.Keep track of customer communication requests and ensure they reach the right people.Support the execution of effective marketing campaignsâ??online and offline.Keep an eye on competitors and assist with analysis.Compile reports by collecting and analyzing sales and campaign data.Collaborate with the design team to create compelling promotional material.Assist with video content and fun ideas to boost product awareness online.Help organize promotional activities to support new product or service launches.Take on additional tasks as neededâ??every dayâ??s a little different!What Weâ??re Looking For:Minimum 2 yearsâ?? relevant marketing experience.E-commerce and digital marketing exposure is a definite advantage.Strong communication skills and a natural flair for customer service.Able to switch between tasks and priorities without losing focus.Confident using MS Office and has basic knowledge of Adobe Suite (Photoshop, Illustrator, etc.).A strong sense of responsibility and accountability.Ability to work well under pressure.A genuine passion for cooking and baking.Driverâ??s license and own transport is advantageous.Interested?Send your CV to
https://www.jobplacements.com/Jobs/M/Marketing-Coordinator-1264278-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
4d
Job Placements
1
Key ResponsibilitiesTechnical Support:Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs.Maintenance Planning & Support:Coordinate and execute planned preventative maintenance to reduce system downtime and extend asset life. Work closely with teams to ensure adherence to maintenance schedules and effective use of resources.Compliance:Enforce adherence to safety standards, maintenance documentation protocols, and regulatory requirements. Participate in internal audits and ensure HSE standards are maintained.Customer Service:Act as a point of contact for technical escalations. Resolve internal and external queries professionally and within agreed timelines. Contribute to a positive client experience by maintaining high service quality.Candidate ProfileMinimum Qualifications:3 Phase Installation ElectricianWiremans LicenseAdvantageous:Electrical Engineering Diploma or equivalent technical trainingExperience Required:3 to 5 years of hands-on experience in fault finding, solar installations, and system integrationKey CompetenciesTechnical:Proficient in system diagnostics and troubleshootingFamiliarity with SAP, ERP systems, and job-specific platformsUnderstanding of ISO-aligned maintenance practicesKnowledge of production, engineering, and solar operational processesBehavioral:Proactive and solutions-orientedStrong analytical and problem-solving abilitiesFlexible and resilient under pressureExcellent planning, organization, and communication skillsCustomer-focused with a commitment to quality service deliveryCapable of building strong cross-functional relationships
https://www.jobplacements.com/Jobs/O/OM-Support-Technician-1199387-Job-Search-02-19-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Key Responsibilities:Retail Store ManagementLead daily operations across multiple store locations, adapting quickly to different environments and team dynamics.Drive implementation of strategic plans to meet operational goals and improve in-store performance.Ensure availability of merchandise and alignment with customer needs and contracts.Analyze sales trends, approve marketing and promotional activities, and adjust pricing strategies as needed.Uphold safety, cleanliness, legal compliance, and risk mitigation protocols to protect staff and assets.Maintain brand integrity and store reputation in accordance with company standards.Sales & Business AdministrationOpen and develop new customer accounts, monitoring their performance and sales trends.Support credit application processes and provide feedback to stakeholders.Collaborate with Marketing to implement and monitor promotional strategies tailored to each stores market.Contribute to growing market share and strengthening the existing customer base.ComplianceOperate within internal controls and legal frameworks to ensure responsible and compliant store management.Identify and monitor risk areas, maintain relevant registers, and report concerns promptly.Promote a safe and healthy working environment by enforcing Health, Safety, and Environmental standards.Customer Service ManagementBuild strong relationships with internal and external stakeholders to deliver excellent service.Represent the company professionally in meetings and engagements.Resolve customer and stakeholder concerns efficiently while aligning with the companys values and service commitments.Staff SupervisionEnsure all team members have signed performance agreements and conduct regular appraisals.Identify training and development needs in collaboration with HR.Address employee relations matters fairly and timeously.Foster a positive, productive work environment through leadership and support.Cost & Financial ControlContribute to budgeting processes and monitor spend against targets.Promote efficient use of resources, explore cost-saving opportunities, and reduce operational waste.Monitor gross profit daily and implement corrective actions as necessary.Candidate Profile:Minimum Qualifications:Diploma in Business Administration, Sales, or Marketing (NQF Level 6)Preferred Qualifications:Bachelors Degree in Business Administration, Sales, or Marketing (NQF Level 7)Experie
https://www.jobplacements.com/Jobs/R/Roaming-Retail-Store-Manager-1225255-Job-Search-02-19-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
RequirementsGrade 12 (Senior Certificate)Minimum 1 year experience in customer service, retail, or contact centre environmentFully bilingual in English and AfrikaansBasic computer skills (Excel, Word, Email)Strong interpersonal, communication, and organisational skillsBasic understanding of automotive mechanics or terminology advantageousAbility to work in a fast-paced service environment and support team operations By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://www.jobplacements.com/Jobs/J/JUNIOR-SERVICE-ADVISOR-AUTOMOTIVE-MOTORCYCLES-STEL-1263862-Job-Search-02-18-2026-10-26-56-AM.asp?sid=gumtree
5d
Job Placements
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Front of House (Optometrist)Area: PaarlSalary: R13 500 – R18 000 CTC p.m. (depending on experience) Duties which can be expected:• Make patients feel welcome and offer refreshments• Communication with clients – Email, WhatsApp, answering phone calls• Helping clients choose frames• Quotations and Invoicing• Stock replenishes• Loading of stock• Explain quotation and/or products to patients• Order jobs from Lab• Patients follow up – Follow up if patient is happy with service and product.• Weekly Postings• Sending Weekly and Monthly reports• Check Lab orders statutes daily/weekly• Monthly stock take• Adding all supplier invoices to Dropbox weekly. • Check costing of invoices and work out GP% on each invoice. Inform management if GP% falls under suggested requirements• Vert jobs back from lab• Bring any alarming querier to managers’ attention. This will include, Credits, jobs wrongly ordered, any damaged product or difficult customers.• Work on the age analysis on a weekly basis follow up on outstanding payments• Follow up pending jobs The ideal person will:• Love people and be willing to help where needed.• Be able to do sales.• Offer our patients a great customer experience in line with our brand.• Be Energetic & Fun• Take Ownership• Loyalty• Have a Growth Mindset• Spreading Happiness• Be Solution Driven
https://www.jobplacements.com/Jobs/F/Front-of-House-Receptionist-Optometrist-1264383-Job-Search-02-20-2026-03-00-19-AM.asp?sid=gumtree
4d
Job Placements
2
Restaurant Manager Position – Franschhoek
We are looking for an experienced Restaurant Manager for a busy restaurant based in Franschhoek.
Requirements:
Proven experience as a Restaurant Manager
Strong leadership and staff management skills
Ability to perform well under pressure in a busy environment
Excellent customer service and communication skills
Must reside in the Paarl, Stellenbosch, or Franschhoek area
Must have reliable transport
If you meet the above requirements and are ready to join a dynamic team, please contact 072 011 1114.
5d
1
Are you ready to safeguard success in the digital realm? Do you thrive on delivering exceptional customer service while driving sales to new heights? Look no further! Our client, a renowned leader in perimeter fencing and security solutions, is seeking a dynamic individual to fill the role of E-Commerce Sales & Support Consultant on a 3-month contract.
Who Were Looking For:A Grade 12 graduate with a passion for customer-centric solutions.
3-5 years of proven experience in a similar role, with a deep understanding of the construction, steel, and security industries.
A tech-savvy individual well-versed in MS Office, ERP systems (such as Sage, IFS, Sales Force, SAP, Syspro), and adept at navigating online and social media platforms.
Key Responsibilities:Customer Service:
Be the frontline ambassador for our online shop, ensuring prompt and professional responses to customer inquiries across all digital platforms.
Collaborate closely with Logistics and Finance teams to ensure seamless customer experiences from inquiry to delivery.
Handle complaints with finesse, turning challenges into opportunities for improvement.
Sales:
Cultivate and nurture relationships with existing and potential customers, driving engagement and sales through our E-Commerce platform.
Take charge of generating leads and funneling them to our online shop, meeting and exceeding sales targets with finesse.
Champion the customer journey, providing top-tier service aligned with international online shopping standards.
Administration:
Maintain meticulous records of leads, calls, accounts, and sales activities, ensuring accuracy and efficiency.
Partner with Marketing to research target markets, identifying avenues for sales growth and innovation.
Stay ahead of the curve by keeping abreast of market trends and product developments.
If youre ready to embark on an exciting journey where your skills and creativity meet digital prowess, apply now to join our team as an E-Commerce Sales & Support Consultant! Lets secure success together. Email your CV to natasha@personastaff.co.za
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004661/N&source=gumtree
2y
Persona Staff Recruitment
1
Examples of duties & responsibilities:Support and create a professional wine tasting experience on the Farm, sharing your passion for our wines and our business with visitors.Offer friendly and knowledgeable wine tasting and food/wine pairing experiences for guests and visitors.Sell our wines!Other duties include stock take, administration, set up and cleaning down of guest areas and back of house spaces.Supporting our guest experiences at every touch pointSkills, experience & educational requirements:Matric or equivalent qualification.Previous wine service or wine tasting experience is essential.Sound wine knowledge, most likely complimented with a relevant diploma or extra study. Ideally level WSET2 or similar.Excellent communication skills.Strong service orientation and ability to work late to support customer needs.Applicants must be willing to work weekends and public holidays. *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
https://www.jobplacements.com/Jobs/W/Wine-Educator-1264714-Job-Search-02-20-2026-10-31-47-AM.asp?sid=gumtree
3d
Job Placements
1
1
What Youll Be Doing:Assist the marketing team with planning and rolling out multi-channel campaigns, from digital to in-store and events.Get involved in brand eventssometimes during weekends or after hours.Provide reliable admin support to keep everything running smoothly.Help put together creative product giveaways for competitions and sponsorships.Contribute to email and social media contentboth copy and design ideas.Act as a key link between head office, store teams, and customersespecially when it comes to resolving issues.Manage and monitor all relevant social media communities.Research customer behaviour and marketing trends to support strategic decisions.Keep track of customer communication requests and ensure they reach the right people.Support the execution of effective marketing campaignsonline and offline.Keep an eye on competitors and assist with analysis.Compile reports by collecting and analyzing sales and campaign data.Collaborate with the design team to create compelling promotional material.Assist with video content and fun ideas to boost product awareness online.Help organize promotional activities to support new product or service launches.Take on additional tasks as neededevery days a little different!What Were Looking For:Minimum 2 years relevant marketing experience.E-commerce and digital marketing exposure is a definite advantage.Strong communication skills and a natural flair for customer service.Able to switch between tasks and priorities without losing focus.Confident using MS Office and has basic knowledge of Adobe Suite (Photoshop, Illustrator, etc.).A strong sense of responsibility and accountability.Ability to work well under pressure.A genuine passion for cooking and baking.Drivers license and own transport is advantageous.Interested?
https://www.jobplacements.com/Jobs/M/Marketing-Coordinator-1262978-Job-Search-02-16-2026-10-28-19-AM.asp?sid=gumtree
7d
Job Placements
1
Key RequirementsRelevant tertiary qualificationStrong interpersonal skills a genuine peoples personIntermediate to advanced MS Office skills (Word, Excel, Outlook essential)Exceptional organisational ability with a structured administrative approachProfessional telephone manner and presentationAbility to multitask and work under pressure Key ResponsibilitiesStudent Support & AdministrationAssist students with course information and general queries (in person, telephonically and via email)Provide administrative support to studentsRegister new and current students on SIMSProcess payments, card transactions and payment plansAssist renewal students with portal registrationsPrepare travel visa lettersProcess programme/structure/exam alterations and module cancellationsFollow up on outstanding student paymentsRetain students through professional and timeous customer serviceReception & CommunicationManage the switchboard and reception deskCoordinate incoming calls, including national sales contact numberMaintain a neat, professional reception areaKeep notice boards and signage currentCampus OperationsAssist with day-to-day campus operationsCoordinate venue bookings for classes, meetings, workshops and functionsEnsure rooms are set up, signage in place, and security arrangedLiaise with cleaners to maintain a neat and tidy environmentMonitor classroom equipment and report maintenance issues to the Campus Head and landlordOrder and maintain stock of catering and stationery suppliesEvents & ComplianceAssist with Graduation, Registration Days, Orientation, Info Evenings and other campus eventsMonitor Health & Safety criteria and ensure compliance with First Aid and Fire policies Skills & CompetenciesUnderstanding of tertiary education environmentsExperience dealing with students and stakeholdersExcellent communication and listening skillsStrong planning and organisational skillsCustomer-service focusedSelf-motivated, confident and proactiveTeam player with initiative
https://www.jobplacements.com/Jobs/R/Receptionist-Campus-Administrator-1264176-Job-Search-02-19-2026-10-05-03-AM.asp?sid=gumtree
4d
Job Placements
1
RequirementsGrade 12 (Senior Certificate)Motor dealership industry experience is essentialPrevious experience as a Bookings Clerk within a dealership environment preferredFully bilingual (English and Afrikaans); additional South African language advantageousExperience using dealership management systems or booking softwareStrong administrative and organisational skillsAbility to schedule and coordinate workshop capacity efficientlyGood understanding of vehicle servicing and maintenance (mechanical knowledge advantageous)Strong customer service orientation and communication skills By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://www.jobplacements.com/Jobs/B/BOOKINGS-CLERK--AUTOMOTIVE-STELLENBOSCH-1263860-Job-Search-02-18-2026-10-26-56-AM.asp?sid=gumtree
5d
Job Placements
1
1
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