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Results for customer service service jobs in "customer service service jobs", Full-Time in Jobs in Cape Winelands in Cape Winelands
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Key Responsibilities:Serve as the primary point of contact for customers via phone, email, and in-person.Handle and resolve customer enquiries, complaints, and feedback professionally and promptly.Process and track orders, ensuring accurate updates and timely follow-ups.Maintain accurate records of all customer interactions in the system.Act as a liaison between head office, store teams, and customers to ensure smooth communication and resolution of issues.Support product launches by informing customers and addressing related queries.Collaborate with internal teams to improve customer service processes and enhance the customer experience.Monitor customer satisfaction and provide insights to management for continuous improvement.Participate in team meetings and contribute ideas to improve service delivery.Take on additional tasks as requiredâ??every day can be different.Requirements:Minimum 2 yearsâ?? experience in customer service or client-facing roles.Strong communication and interpersonal skills.Ability to remain calm under pressure and manage multiple tasks simultaneously.Confident using MS Office; experience with CRM systems is advantageous.Strong sense of responsibility and accountability.Positive, solution-oriented attitude.Driverâ??s license and own transport advantageous.Passion for helping people and delivering exceptional customer service.Interested?Send your CV to
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1264278-Job-Search-04-17-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
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Minimum RequirementsAt least 2 years of relevant retail or FMCG experience.Candidates with less experience will not be considered.Key AttributesReliability: Dependable and consistent in attendance and performance.Customer-focused: Dedicated to delivering excellent service and ensuring a positive guest experience.Flexibility: Ability to work shifts, weekends, and public holidays.ResponsibilitiesProvide friendly and efficient table service to customers in the dessert bar.Take orders accurately and deliver food and beverages promptly.Maintain cleanliness and hygiene standards in the dining and service areas.Assist with stock rotation, replenishment, and merchandising when required.Handle customer queries and complaints professionally.Uphold company policies and procedures, including cash handling and service standards.
https://www.jobplacements.com/Jobs/D/Dessert-Bar-Waiter-1280458-Job-Search-04-13-2026-10-37-29-AM.asp?sid=gumtree
11d
Job Placements
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Requirement:Grade 12. 3 years experience in sales Good technical knowledge and backgroundValid Driver licenseExcellent product knowledgeExcellent Numerical skillsExcellent Customer service skillsExcellent Negotiating skillsComputer literate and administratively strongResponsibilities:Sales and Business DevelopmentProduct OrderCustomer Care
https://www.jobplacements.com/Jobs/S/Sales-Representative-Paarl-1283765-Job-Search-04-23-2026-10-06-43-AM.asp?sid=gumtree
1d
Job Placements
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Requirements:Matric with relevant qualificationsExperience in Front office and Internal SalesPrevious experience in the Interior industry will count in your favorExcellent client service skillsExcellent written and verbal communicationComputer literatePresentable and fully bilingualAble to work under pressureResponsibilities:Customer serviceOrdersReception, Switchboard and AdministrationStock control and ShowroomInstallation ManagementPetty Cash
https://www.jobplacements.com/Jobs/R/Receptionist-Internal-Sales-1283764-Job-Search-04-23-2026-10-06-43-AM.asp?sid=gumtree
1d
Job Placements
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid driverâ??s license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-04-17-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
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Key ResponsibilitiesTechnical Support:Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs.Maintenance Planning & Support:Coordinate and execute planned preventative maintenance to reduce system downtime and extend asset life. Work closely with teams to ensure adherence to maintenance schedules and effective use of resources.Compliance:Enforce adherence to safety standards, maintenance documentation protocols, and regulatory requirements. Participate in internal audits and ensure HSE standards are maintained.Customer Service:Act as a point of contact for technical escalations. Resolve internal and external queries professionally and within agreed timelines. Contribute to a positive client experience by maintaining high service quality.Candidate ProfileMinimum Qualifications:3 Phase Installation ElectricianWiremans LicenseAdvantageous:Electrical Engineering Diploma or equivalent technical trainingExperience Required:3 to 5 years of hands-on experience in fault finding, solar installations, and system integrationKey CompetenciesTechnical:Proficient in system diagnostics and troubleshootingFamiliarity with SAP, ERP systems, and job-specific platformsUnderstanding of ISO-aligned maintenance practicesKnowledge of production, engineering, and solar operational processesBehavioral:Proactive and solutions-orientedStrong analytical and problem-solving abilitiesFlexible and resilient under pressureExcellent planning, organization, and communication skillsCustomer-focused with a commitment to quality service deliveryCapable of building strong cross-functional relationships
https://www.jobplacements.com/Jobs/O/OM-Support-Technician-1199387-Job-Search-04-21-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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Duties: Platform Management: Maintain users, roles, profiles, permission sets, workflows, dashboards, reports, and system settings.Oversee system updates, enhancements, testing, and releases.Ensure that the sales and marketing teams are logging all their customer activities on the platform.Identify opportunities to improve automation, efficiency, visibility, and user experience within Salesforce.Manage the day-to-day administration, configuration, and optimisation of Salesforce.Continuously review CRM processes and recommend improvements to support revenue growth, customer retention, service excellence, and operational efficiency.Lead CRM related projects and enhancements from concept to implementation.Coordinate with external implementation partners, Salesforce consultants, and developers where required. Data Quality, Governance and Compliance: Develop and enforce data governance rules, standards, and controls.Monitor duplicate records, data capture discipline, data hygiene, and reporting reliability.Ensure customer data is managed in line with company policies and applicable data privacy requirements. User Support, Training and Adoption: Serve as the primary point of contact for Salesforce users.Develop and deliver training programmes, user guides, SOPs, and onboarding materials.Support users with system issues, process questions, and best practice guidance.Monitor user adoption and system utilisation and implement actions to improve uptake and compliance. Integration and Systems Alignment:
https://www.jobplacements.com/Jobs/C/Customer-Relations-Manager-1280566-Job-Search-04-14-2026-04-04-49-AM.asp?sid=gumtree
11d
Job Placements
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Are you ready to safeguard success in the digital realm? Do you thrive on delivering exceptional customer service while driving sales to new heights? Look no further! Our client, a renowned leader in perimeter fencing and security solutions, is seeking a dynamic individual to fill the role of E-Commerce Sales & Support Consultant on a 3-month contract.
Who Were Looking For:A Grade 12 graduate with a passion for customer-centric solutions.
3-5 years of proven experience in a similar role, with a deep understanding of the construction, steel, and security industries.
A tech-savvy individual well-versed in MS Office, ERP systems (such as Sage, IFS, Sales Force, SAP, Syspro), and adept at navigating online and social media platforms.
Key Responsibilities:Customer Service:
Be the frontline ambassador for our online shop, ensuring prompt and professional responses to customer inquiries across all digital platforms.
Collaborate closely with Logistics and Finance teams to ensure seamless customer experiences from inquiry to delivery.
Handle complaints with finesse, turning challenges into opportunities for improvement.
Sales:
Cultivate and nurture relationships with existing and potential customers, driving engagement and sales through our E-Commerce platform.
Take charge of generating leads and funneling them to our online shop, meeting and exceeding sales targets with finesse.
Champion the customer journey, providing top-tier service aligned with international online shopping standards.
Administration:
Maintain meticulous records of leads, calls, accounts, and sales activities, ensuring accuracy and efficiency.
Partner with Marketing to research target markets, identifying avenues for sales growth and innovation.
Stay ahead of the curve by keeping abreast of market trends and product developments.
If youre ready to embark on an exciting journey where your skills and creativity meet digital prowess, apply now to join our team as an E-Commerce Sales & Support Consultant! Lets secure success together. Email your CV to natasha@personastaff.co.za
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004661/N&source=gumtree
2y
Persona Staff Recruitment
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Key ResponsibilitiesExport Planning and CoordinationPlan and execute export shipments from order receipt through to final delivery.Coordinate consignment configurations and communicate with transporters.Monitor shipment tracking and provide regular updates to clients.Liaise with warehouse teams regarding stock availability and shipment readiness.Administration and DocumentationPrepare, manage, and maintain all export documentation, including commercial invoices, certificates, and shipping instructions.Ensure all customs and SARS documentation is accurate and compliant.Archive all shipping and export records, including proof of delivery and supporting documents.Generate picking slips and ensure alignment between system data and documentation.Systems and ReportingCapture and process export orders on SAP.Maintain tracking sheets with all relevant shipment details.Monitor transport and inspection costs and ensure accurate system updates.Compile reports on sales, customer performance, and export activities.Customer Service and CommunicationBuild and maintain strong relationships with customers through regular communication.Provide timely updates on order status and shipment progress.Respond to customer queries and resolve discrepancies efficiently.Ensure quotations and proforma invoices are issued promptly.Collaboration and Stakeholder EngagementWork closely with Export Managers, warehouse teams, transporters, and other internal departments.Participate in export planning and forecasting meetings.Prepare and distribute meeting minutes and updates.Support marketing and sales initiatives through coordination and reporting.Financial and Compliance ControlRaise purchase requisitions for transport and inspection costs.Track expenses and ensure alignment with approved budgets.Follow up on payments and supplier invoices.Ensure all export activities comply with Incoterms, SARS regulations, and internal procedures.Operational Support and Problem SolvingAssist with export-related queries, investigations, and discrepancies.Monitor delivery outcomes and address short deliveries or errors.Ensure all required documentation is received and complete for each shipment.Minimum RequirementsQualificationsGrade 12 (Matric)ExperienceExperience in export coordination, logistics, or a similar role within a supply chain or manufacturing environment
https://www.jobplacements.com/Jobs/E/Export-Coordinator-1273922-Job-Search-04-21-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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This role is primarily administrative, focusing on pre-arrival planning, compiling tailored itineraries, and coordinating guest requirements. The position also includes guest interaction when required, along with support to the Lodge Reservations function.Core Criteria:A qualification in Hospitality, Travel, or Tourism would be advantageous2-3 years experience in a concierge, guest relations, or reservations environment preferredWorking knowledge of PMS systemsStrong computer literacy, including MS Outlook, Word, and ExcelFluent in English; additional language skills would be beneficialComfortable engaging with high-end, discerning clienteleStrong administrative skills with excellent attention to detailCore Responsibilities:Manage and respond to all guest emails and reservation enquiries accurately and within a 2-hour turnaround timeCoordinate and arrange guest requirements, including restaurant bookings, tours, and transfersMaintain a thorough understanding of all rates, including standard, promotional, and contracted offeringsReview daily bookings ahead of arrival to ensure accuracy and all confirmations are in placeUtilise guest history profiles effectively to enhance personalisation and service deliveryHandle all Special Attention Guest requests with precision, ensuring expectations are met or exceededOversee daily arrival preparations and distribute arrival communications to all departments by 10h00Compile and update booking notes on a rolling two-week cycle, ensuring all relevant details are currentAssist with Lodge Reservations duties as requiredThis is a live-out position.
https://www.jobplacements.com/Jobs/G/Guest-Liaison-1283546-Job-Search-04-23-2026-04-11-23-AM.asp?sid=gumtree
2d
Job Placements
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Delaire Graff Estate is looking for a Receptionist/Switchboard Operator to join their team. Welcoming guests to the estate, guiding guests to the various outlets & respond to general enquiries.Main Responsibilities:Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;Engage with guests providing information related to the estate, the facilities, art & experiences;Conduct estate tours with guests;Operate telephone and switchboard service for all calls when required;Refer calls & provide assistance to the appropriate person depending on the nature of the call;Compile and update data related to the area of activity;Complete and distribute information that needs to be communicated around the estate;Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;Keep management informed of all concerns that guests raise.Main requirements:Grade 12, hospitality certificate will be a plus;Preferably 1- 2 years previous reception experience;Excellent telephone etiquette and customer-service skills;Fluent in English with excellent written & oral communication skills;Able to work in a team;Good computer skills (word, excel, outlook);Strong organizational skills and attention to detail;Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends);Comfortable in dealing with very distinguished clientele;Ability to work long hours without fatigueMust be well-presented and have an enthusiastic personality.Delaire Graff Estate is an equal opportunity employer.
https://www.jobplacements.com/Jobs/R/ReceptionistSwitchboard-Operator-1282961-Job-Search-04-21-2026-09-00-15-AM.asp?sid=gumtree
3d
Job Placements
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Duties and responsibilitiesDevelop and maintain unique, exceptional and engaging experiences for our wine tasting guestsOversee the standard operating procedures for the tasting room teamOversee the day-to-day operational aspects of the tasting roomManage and support the growth and development of our world class wine tasting teamAchieve annual budgeted revenue targetsImplement strategies to increase customer foot traffic to the tasting roomExecute events that drive customer retention and revenue in the tasting roomRecord and analyse daily, weekly and monthly traffic data. Manage financial oversight of the tasting room including revenue targets and budgetsOversee inventory procedures/controls/reconciling/ordering for both wine and non-wine productsSkills, experience and educational requirements:Proven success in a F&B service and sales-oriented environmentExcellent interpersonal skillsGood attention to detail, multi-tasking, planning and budget managementTake ownership and responsibility for actions, behaviours and contributions from the team and selfStrong ability to inspire and motivate self and othersCape Wine Academy Certified or WEST or similar accredited wine courses5 years management experience in F&BPassion and knowledge for food and wineFlexibility to work weekends, public holidays and evenings.
https://www.jobplacements.com/Jobs/A/Assistant-Wine-Tasting-Room-Manager-1281251-Job-Search-04-15-2026-10-01-27-AM.asp?sid=gumtree
9d
Job Placements
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