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Results for customer services manager in "customer services manager", Full-Time in Jobs in Cape Town in Cape Town
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Minimum requirements:Technical & Client CoordinationFirst point of contact for clients handling callouts, spare sales, and product queriesEnsuring exceptional client satisfaction and maintaining a professional department imageActing as the link between Technical, Accounts, and ProductionPreparing job cards and inspection documentation for TechniciansScheduling repairs and maintenanceCoordinating site equipment (forklifts, scissor lifts, containers, etc.)Managing existing Service Level Agreements (SLAs) and preparing quotes for new SLAsCoordinating technical meetings and compiling minutesð??» Pastel, Stock & Inventory ManagementProcessing quotations, sales orders, purchase orders & GRNsManaging electrical and imported spare stockManufacturing finished products on Pastel (Bills of Materials experience essential)Processing stock journals and reconciling variancesOrdering components for projects and maintenanceReceiving and verifying stock quantitiesMonitoring and maintaining stock levelsConducting monthly stock takesð?? Logistics & Cross-Border AdministrationArranging cross-border transportPreparing commercial invoices and customs documentationCoordinating work visas when requiredð??¯ What Were Looking ForMinimum 5 years administrative experienceQualification in Business / Office Administration (advantageous)Strong Pastel Accounting experience (including inventory)Good knowledge of MS OfficeClear and professional communication skills (English & Afrikaans)Reliable, trustworthy, and proactiveStrong attention to detail and forward-thinking mindsetTeam player with strong organisational skillsValid drivers licence & own transportâ° Working HoursMonday Thursday: 07h30 16h30Friday: 07h30 14h00If you are hands-on, technically minded, and enjoy being the backbone of a busy technical operation we want to hear from you.ð??© Apply now to join a stable, structured, and fast-moving environment where your coordination skills truly matter.Consultant: Innocentia Shoai - Dante Personnel Johannesburg
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-1261898-Job-Search-02-12-2026-04-34-44-AM.asp?sid=gumtree
21d
Job Placements
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At Communicate Recruitment, were passionate about connecting exceptional talent with outstanding opportunities. As a growing recruitment agency, we pride ourselves on our people-first approach, deep industry knowledge, and results-driven mindset.The Role:Were looking for a dynamic, driven, and people-oriented Recruitment Consultant to join our team. Youll manage the full recruitment cycle from sourcing top talent to matching them with the right roles and play a key part in helping both clients and candidates succeed.Key Responsibilities:Build and maintain strong relationships with clients and candidatesManage end-to-end recruitment processesAdvertise job openings across multiple platformsScreen, interview, and shortlist candidatesNegotiate offers and close successful placementsMeet and exceed performance targetsRequirements:â?? Proven experience in recruitment or a strong sales/customer service backgroundâ?? Excellent communication and interpersonal skillsâ?? Ability to work in a fast-paced, target-driven environmentâ?? Strong organizational and time management abilitiesâ?? Resilient, proactive, and results-oriented attitudeWhat We Offer:â?? Competitive base salary + uncapped commissionâ?? Ongoing training and developmentâ?? Supportive team environmentâ?? Career growth opportunitiesâ?? Incentives & team eventsReady to take the next step in your recruitment career?
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1260956-Job-Search-02-10-2026-04-14-55-AM.asp?sid=gumtree
23d
Job Placements
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Job & Company Description: This manufacturing is in search of an tenacious Accounts Payable Clerk to join their unified high performing finance team on a 3 months basis. The suitable candidate to fill this role will be required to provide financial, administrative and clerical services including, processing and monitoring incoming payments and securing revenue by verifying and posting receipts. This exhilarating contract role requires an independent thinker and worker who requires minimal supervision and will hit the ground running. Key responsibilities include: Full AP functionProcess accounts and incoming and outgoing payments in compliance with policies and proceduresPerform day to day financial transactionPrepare remittances and payments, customer invoices and statementsReconciliation of the AP ledger Qualification:Completed National Diploma in Accounting / FinanceExperience:4 + years in a similar role within the manufacturing or similar environmentSolid understanding of processes and policies (will be probed)Experience working on Syspro (non negotiable)Skills Required:Management skillsGoal driven Apply now! For more contracting jobs, please visit
https://www.jobplacements.com/Jobs/A/AP-Clerk-Contract-1262468-Job-Search-02-13-2026-10-16-37-AM.asp?sid=gumtree
20d
Job Placements
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Our client in the Southern Suburbs of Cape Town is seeking a warehouse coordinator. Location: Cape Town, Southern SuburbsRequirements: English (Afrikaans is beneficial)Proficient in Google Docs and Google Sheets Experience with Sage or similar accounting / ERP systems Strong email communication skillsAccurate data capturing and record keepingExperience:Experience in order processing, customer service, or logistics coordinationPrevious exposure to warehousing or distribution environments.Confident and professionalPhysically fitHighly organised with exceptional attention to detail and accuracy Self-disciplined and self-motivatedTeam-oriented with open and clear communicationAble to manage a varied workload and shifting prioritiesReliable and accountableAbout:Process customer orders accurately and efficientlyProvide timely customer support via phone and emailMaintain basic sales, delivery, and operational spreadsheetsOversee production and warehouse team to confirm priorities, staffing, and production plansPhysically move stock between facilities dailyMonitor stock across sites to ensure correct stock flow, FIFO compliance, and availability for dispatchCoordinate the movement of stock between production, storage, and distribution locationsPerform regular stock audits, FIFO and short-dated stock checksStock takesCoordinate and communicate with couriers and third-party distributorsSchedule courier collections and deliveriesPrepare waybills and dispatch documentationResolve delivery queries or delaysDriving & Direct Deliveries if requiredLoad the delivery bakkie accurately and safelyDeliver orders to customers as scheduledEnsure basic bakkie care. Cleanliness and checking oil, water, and tyre pressureAssist with general warehouse coordination and organisationConduct weekly inventory and place ordersEnsure accurate stock handling and data capturingSupport adherence to company policies and proceduresMaintain a clean, organised, and efficient working environment.Salary:R12,000 (no benefits)
https://www.jobplacements.com/Jobs/W/Warehouse-Coordinator-1261001-Job-Search-02-10-2026-04-32-19-AM.asp?sid=gumtree
23d
Job Placements
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Retention Specialist Dutch SpeakingBe part of a fast-paced SaaS scale-up transforming beauty and wellness businessesCape Town, Gardens | R25,000 R31,000 p/m | On-site | Dutch-speaking | SaaSAbout Our ClientOur client is a rapidly expanding SaaS company focused on the beauty and wellness industry. Operating across international markets, they provide digital tools that empower salons and wellness professionals to grow and thrive. Their collaborative, high-performance culture is ideal for people who want to make an impact in a global, tech-driven environment.The Role: Retention Specialist Dutch SpeakingAs part of the Commercial Activation team, you will take ownership of the partner journey beyond onboarding, focusing on retention, growth, and long-term platform engagement for Dutch-speaking clients. Youll work closely with salon and wellness businesses to drive value from the product, address usage issues, and reduce churn. This role is critical in ensuring partners become successful, long-term users of the platform.Key ResponsibilitiesBring 2+ years of experience in client success, account management, or retention rolesEngage with Dutch-speaking clients to maintain and grow platform usageDeliver product coaching and best practice guidance to help partners get the most from the platformIdentify risk signals and proactively implement retention strategiesCollaborate with onboarding and support teams to ensure seamless client experiencesTrack usage trends and partner health using Salesforce, Google Sheets, and internal systemsChampion customer feedback to inform product and process improvementsSupport partners with feature adoption and long-term digital transformationAbout YouFluent in Dutch (spoken and written)2+ years in retention, client success, or account management rolesComfortable hosting virtual sessions and engaging across digital channelsStrong multitasking, organisation, and KPI management skillsConfident using Salesforce, Google Sheets, Slack, and MS OfficeEmpathetic communicator with a problem-solving mindsetResults-driven and proactive, with an eye for opportunities to add valueTeam player who thrives in a collaborative, high-growth environmentNice to HaveBackground in beauty, wellness, or personal care sectorsExperience supporting European or international marketsFamiliarity with digital transformation or e-commerce platforms
https://www.jobplacements.com/Jobs/R/Retention-Specialist--Dutch-Speaking-1260661-Job-Search-2-9-2026-10-47-05-AM.asp?sid=gumtree
24d
Job Placements
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Job Title: Office AdministratorLocation: Cape Town, Killarney GardensJob Type: Full-TimeIndustry: FMCG –Glass Packaging and closures industry.About Our Client:Our Cape-Town based client has grown into a leading provider of premium Glass Packaging and closures. Known for their high standards in clarity, durability, and functionality, they ensure every product and accessory undergoes strict quality checks. Customer satisfaction remains central to their operations, with a strong focus on precision and performance in everything they deliver.Position Overview:Our client is seeking a proactive and well-organized Office Administrator with experience in the FMCG sector to join their growing team. The successful candidate will play a key role in supporting the company’s daily operations, ensuring smooth coordination across departments, and upholding the brand’s reputation for quality and precision.Key Responsibilities:Manage daily administrative operations including documentation, filing, scheduling, and internal coordination.Support, logistics, and sales teams with FMCG-specific administrative tasks such as order processing, dispatch tracking, and inventory record-keeping.Maintain accurate documentation related to quality control and accessory verification processes.Ensure smooth procurement and availability of office supplies and administrative resources.Act as the first point of contact for incoming communications and visitors.- and main office communications and reportsAssist with HR administration such as employee record maintenance and onboarding coordination.Prepare internal reports and support data management aligned with the fast-paced nature of FMCG operations.Coordinate with external vendors, service providers, and logistics partners. Candidate Requirements:5-10 years of experience in an administrative role within the FMCG industry is required.Solid understanding of office operations in a manufacturing or product-based environment.Proficiency in Microsoft Office (Excel, Word, Outlook) and general office systems- SAP is an advantageStrong organizational skills with the ability to multitask and prioritize effectively.Excellent written and verbal communication skills in English.International exposure in working with international companies.SA Matric qualification or Grade 12 equivalent is required; further qualifications in Office or Business Administration are an advantage.What Our Client Offers:Salary of between R15k-R22k p/m CTC based on experience.
https://www.jobplacements.com/Jobs/O/Office-Administrator-1194773-Job-Search-06-14-2025-02-00-16-AM.asp?sid=gumtree
9mo
Job Placements
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Customer Onboarding Specialist (UK Market)Empower UK beauty professionals through seamless onboarding and smart SaaS supportCape Town CBD, Office-based | R18,000 R25,000 per month (CTC)About Our ClientJoin a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.The Role: Customer Onboarding SpecialistThis is an in-office role based in Cape Town, focused on guiding UK-based business clients through a smooth and successful onboarding journey. Youll play a vital role in setting up new users for long-term success with the platform, offering expert guidance, troubleshooting support, and engagement insights. Your input will shape first impressions, drive activation, and ensure users unlock value from day one.Key ResponsibilitiesMinimum 2 years experience in client onboarding, customer success, or B2B support, ideally in a SaaS or tech-driven environmentGuide UK-based users through onboarding, account setup, training, and early adoption of platform featuresDeliver personalised support via live chat, video calls, and screen shares to ensure user confidence and platform readinessManage onboarding workflows and documentation to maintain consistency, speed, and quality across all new user journeysProvide best-practice guidance tailored to user type (e.g., salon owners, therapists, admins)Collaborate with sales, product, and support teams to ensure a seamless handover and integrated experienceTroubleshoot onboarding issues and escalate technical matters as needed in line with internal processes and SLAsIdentify early churn risks and proactively engage with users to reinforce value and adoptionCollect feedback to improve the onboarding process and inform updates to training content or product functionalityMaintain and update knowledge base and onboarding materialsTrack user milestones and ensure timely completion of onboarding objectivesAbout YouMinimum 2 years of experience in onboarding, customer success, or B2B support roles within SaaS or tech environmentsDirect experience working with UK-based clients, with a strong grasp of local customer expectations and communication styleClear and confident communicator with excellent written and verbal EnglishStrong problem-solving skills and ability to guide users through digital tools and setup processesHighly organised, process-driven, and detail-orientedProficient in tools such as Intercom, Salesforce, Google Workspace, and SlackPassionate about delivering excellent customer experiences and helping businesses succeedSel
https://www.jobplacements.com/Jobs/C/Customer-Onboarding-Specialist-UK-Market-1260659-Job-Search-2-9-2026-10-32-24-AM.asp?sid=gumtree
24d
Job Placements
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Communicate Recruitment is looking for a competent Recruitment Consultant to assist our clients in finding the best people to staff their business. And to also built new and old relationships with clients. Youll attract candidates, screen them, and match them to appropriate positions. Creating recruiting strategies and building relationships are very important duties as well.Recruitment consultants have the skills of salespeople and head-hunters. They possess sound judgement and communication aptitude. If you also have strong ethics and a collaborative spirit, we want to meet you.A Recruitment Consultant is expected to:Find clients and foster long-term relationships (Generate new business)Understand client requirementsEvaluate resumes and applicationsAssume responsibility of pre-interview screeningMatch the most suitable candidates to different positionsCreate relationships with job seekers and provide adviceFacilitate and finalise agreements between Candidate and ClientSource candidates using databases, social media etc.Posting job advertsRequirements:Proven experience as Recruitment Consultant or Sales Consultant (2 3) yearsCold calling experiencePlacement Partner experienceUnderstanding of sourcing and recruiting techniquesSales/Customer service skillsOutstanding communication abilityConfident and pleasant personalityWell-organizedAbility to work with targetsSound judgementAcademic or Work AchievementsDegree/ Honours in Industrial Psychology/ Marketing/ Business Management
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1202542-Job-Search-07-11-2025-10-14-41-AM.asp?sid=gumtree
8mo
Job Placements
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Retention Specialist Flemish SpeakingBe part of a fast-paced SaaS scale-up transforming beauty and wellness businessesCape Town, Gardens | R25,000 R31,000 p/m | On-site | Flemish-speaking | SaaSAbout Our ClientOur client is a rapidly expanding SaaS company focused on the beauty and wellness industry. Operating across international markets, they provide digital tools that empower salons and wellness professionals to grow and thrive. Their collaborative, high-performance culture is ideal for people who want to make an impact in a global, tech-driven environment.The Role: Retention Specialist Flemish SpeakingAs part of the Commercial Activation team, you will take ownership of the partner journey beyond onboarding, focusing on retention, growth, and long-term platform engagement for Flemish-speaking clients. Youll work closely with salon and wellness businesses to drive value from the product, address usage issues, and reduce churn. This role is critical in ensuring partners become successful, long-term users of the platform.Key ResponsibilitiesBring 2+ years of experience in client success, account management, or retention rolesEngage with Flemish-speaking clients to maintain and grow platform usageDeliver product coaching and best practice guidance to help partners get the most from the platformIdentify risk signals and proactively implement retention strategiesCollaborate with onboarding and support teams to ensure seamless client experiencesTrack usage trends and partner health using Salesforce, Google Sheets, and internal systemsChampion customer feedback to inform product and process improvementsSupport partners with feature adoption and long-term digital transformationAbout YouFluent in Flemish (spoken and written)2+ years in retention, client success, or account management rolesComfortable hosting virtual sessions and engaging across digital channelsStrong multitasking, organisation, and KPI management skillsConfident using Salesforce, Google Sheets, Slack, and MS OfficeEmpathetic communicator with a problem-solving mindsetResults-driven and proactive, with an eye for opportunities to add valueTeam player who thrives in a collaborative, high-growth environmentNice to HaveBackground in beauty, wellness, or personal care sectorsExperience supporting European or international marketsFamiliarity with digital transformation or e-commerce platforms
https://www.jobplacements.com/Jobs/R/Retention-Specialist--Flemish-Speaking-1260665-Job-Search-2-9-2026-10-53-01-AM.asp?sid=gumtree
24d
Job Placements
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Job DescriptionLEADERSHIP AND PLANNINGEffectively plan all sales activity for allocated strategic accounts (get involved).Provide customers with a consistent point of contact.Apply the retail pricing framework in a sensible and profitable manner.Ensure efficient liaison meetings occur at the Dealer level.Coordinate after-sales activities for allocated strategic accounts.Provide a transport consultancy service to demonstrate total operating costs.Maintain positive and professional supplier relationships.Contribute to CSM sales results, improve customer satisfaction, and build strong client relationships.Offer a sales engineering service to support proper vehicle selection.Comply fully with the groups SHE policy at all times.Apply Best Practices consistently; ensure proper housekeeping in and around the facility.Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit).Only use suppliers approved and authorized by the groups after-market panel. This ensures vehicle warranties remain valid for customers.KEY DRIVERSAccurate understanding of the full deal process, including but not limited to:Deal closure.Vehicle selection and load body fitment/procurement.Vehicle delivery and handover.Vehicle payment and deal file closure.Strict control over vehicle deliveries and handovers.CUSTOMER RELATIONSCultivate and grow your customer database through regular follow-ups and keeping clients informed of relevant national and local market developments.Maintain a high level of customer engagement, ensuring clients are updated throughout the vehicle transaction process.Follow up with prospective customers at least once a week via phone or email.Visit prospective customers a minimum of twice per month.Contact current customers telephonically at least once per month and conduct a follow-up visit once monthly.CUSTOMER RETENTION AND GROWTH OPPORTUNITIESKeep your database aligned and up-to-date with the groups system. Use only Excel or the company-designated format. Submit updates to the Sales Manager and Sales Administrator electronically at least once a month.MONITORING AND ADMINISTRATIONEnsure all vehicles are invoiced on time and support the overall process.Monitor that vehicle payments are collected within agreed terms to enable timely commission processing.Confirm full payment on all cash sales transact
https://www.jobplacements.com/Jobs/T/Truck-Sales-Executive-1200525-Job-Search-07-04-2025-10-38-59-AM.asp?sid=gumtree
8mo
Job Placements
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Daily capturing of supplier invoices and paymentsVerify validity of Tax InvoicesMonthly supplier statement reconciliations (by the 5th)Request outstanding invoices and complete account openingsProcess sales rep commissions (monthly)Reconcile Nedbank credit cards and MD expense sheets (weekly/monthly)Handle expense claims, fuel reports, supplier grouping and costingsCapture petty cash and reconcile monthlyPerform bank reconciliationsSupport purchasing and related reportingReport dispatch discrepanciesDebtors backup duties: debt collection, query resolution, capturing receipts & discounts, eâ??commerce fees, statements, customer reports, credit notes, new account applications, gift vouchers, sales reports and reconciliationsAssist with Nedbank discounting tasks (downloads, VAT checks, credit limits)Deliver customer service aligned to company standardsEnsure timeous completion of receivables responsibilitiesMaintain accurate and updated financial recordsSkills & Experience: Minimum 35 years financial or bookkeeping experienceStrong understanding of basic accounting principlesAbility to differentiate debits/credits in IS & BSExperience with cashbook, sales/purchases, VAT, bank reconsComfortable with journal entries and basic accounting testsKnowledge of inventory management (advantageous)Proficient in Excel, Word and accounting systems (Xero/Dear beneficial)Strong attention to detail, accuracy and problemâ??solvingAbility to work independently and meet deadlinesTeamâ??oriented with a positive, adaptable attitudeQualification:MatricBookkeeping diploma OR BCom advantageousSolid foundational Accounting knowledge essential Only South African Residents or individuals with a relevant South African work permit will be considered. Contact Joshua Lawrence on
https://www.jobplacements.com/Jobs/J/Junior-Bookkeeper-1261373-Job-Search-02-11-2026-04-13-25-AM.asp?sid=gumtree
22d
Job Placements
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