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Results for call centre no experience no matric in "call centre no experience no matric" in Jobs in South Africa in South Africa

Drive Sales, Shape Success

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Join our Dynamic sales & Call Center teams in Durban. We are looking for driven sales pros to crush targets. If your are passionate about sales & Call center sales, then apply now! Competitive salary Plus commission, Training and growth opportunities, Fun Vibes. Apply only if you have experience in the Motor Industry with 1-3 years sales experience, Matric, Valid Drivers License, experience in MS Excel & CRM systems. Traceable references. Send your CV with Cover page and recent Pic to tanya@durbancarz.co.za. NO CALLS WILL BE ENTERTAINED. Salary Neg

Other

Position in our Sales Department

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Our company is looking for self motivated and highly driven Experienced Sales Agents! We are looking for confident individuals to join our Sales Team. Are you a great communicator, sales driven and hungry to achieve? The successful applicant must be responsible, organized and EXCELLENT at communicating. Skills / Requirements: Matric Certificate English Language & Afrikaans Proficiency-Xhosa -3rd language welcome Computer Literate (Microsoft Office, Outlook); Minimum of 1-year Call Center experience or 1-year Debt Review experience a must Able to identify customer’s needs and requirements Excellent Communication Skills (both verbal and written) Excellent telephone skills Customer orientated confident and highly motivated self starters A pro-active team player - works well in a team and contributes to the team success Available immediately Basic plus commission structure Weekly/Monthly Incentives and perks! Please e-mail your CV. to: Lesl@creditmatters.co.za

City Centre

Televate Contact Centre - Currently Recruiting

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Televate Contact Centre  Is currently recruiting for our Life Insurance Lead Generation HDR Requirements:✅ Minimum of 6 months international or local call centre sales experience Fluent in English with excellent communication skills Matric or Grade 11 minimum Based in or able to work in Umhlanga What We Offer: Basic salary Uncapped commission and incentives A vibrant and supportive work environment Interested? WhatsApp 062 413 4481  Bring a friend or two along!

Umhlanga

Recoveries Agent: Retail Accounts

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Minimum Requirements:Matric (Grade12)Experience in retail collections/FOSHINI GROUP, TRUWORTHS / Woolworths (At least 2 years)Experience with predictive dialler.Excalibur dialler experience Proven track record of reaching targets.Banking collections experience is advantageous. https://www.jobplacements.com/Jobs/R/Recoveries-Agent-Retail-Accounts-1260958-Job-Search-02-10-2026-04-17-16-AM.asp?sid=gumtree

Job Placements

Mamelodi

IER Call Centre Agent

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Key TasksManage Emergency CallsManage the Integrated Emergency Response (IER) applicationOperate a multi-line telephone console and alert systemObtain pertinent information necessary to the dispatch processUse the network to exchange information with other law enforcement and/or emergency response units Find Solutions to Uncommon ProblemsPerform emergency medical dispatch and crisis intervention servicesDetermine the level of priority of calls and enter information into computer-aided dispatch system Perform Administrative DutiesMaintain accurate records on each request for assistanceAny other relevant instructions pertaining to the department and issued by the ManagerEssential QualificationsMatricBAA/First Aid Level 3Essential Experience Minimum of 2 years experience in an Emergency contact centreCustomer care experienceExperience working shifts.PLEASE NOTE: If you have not heard from uss within 2 weeks of applying, please consider your application unsuccessful. https://www.jobplacements.com/Jobs/I/IER-Call-Centre-Agent-1260621-Job-Search-2-9-2026-8-06-18-AM.asp?sid=gumtree

Job Placements

Kensington

An Administration

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We are seeking an experienced and enthusiastic full-time sales administrator to join out team that works with financial services. As a sales administrator, you will be responsible for meeting clients in a sales environment and providing exceptional customer/client service. Requirements:-Grade 12-exceptional interpersonal and communication skills with a consultative approachIf you have a true passion for growth bridal and want to be part of a dynamic consultant team, wed love to hear from you!Job Types: Ful-time,Contract length: permant Pay: Negotiated in the interview Education: Matric Certificate (Preferred)Experience: No experience required Language: English (Required) https://www.jobplacements.com/Jobs/A/Administration-1262132-Job-Search-2-13-2026-1-24-10-AM.asp?sid=gumtree

Job Placements

Kimberley

Call Centre Agent

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Minimum RequirementsMinimum 1 Year experience in an insurance call centre environmentGrade 12 / Matric Clear criminal recordStrong communication skills (verbal and written)Computer literate (MS Office and CRM systems advantageous)Ability to work under pressure and meet targetsKey ResponsibilitiesHandle inbound and outbound customer calls professionallyAssist clients with policy queries, amendments, and product informationPromote and upsell insurance products where applicableEnsure accurate capturing of customer information on internal systemsMaintain compliance with company and regulatory requirementsDeliver excellent customer service and maintain client relationshipsMeet daily, weekly, and monthly performance targetsCompetencies & SkillsStrong customer service orientationSales and negotiation skillsAttention to detail and accuracyProblem-solving abilityTime management and organisational skillsTeam player with a positive attitude https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1262021-Job-Search-02-12-2026-10-11-33-AM.asp?sid=gumtree

Job Placements

Greyville

Credit Operations Manager

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A leading organisation is seeking a highly skilled and experienced Credit Operations Manager to oversee and optimise the performance of its collections department. The successful candidate will play a pivotal role in managing day-to-day operations, driving performance, minimising bad debt, and fostering a culture of continuous improvement and compliance.This is an excellent opportunity for a strategic and hands-on leader with a solid track record in managing large credit and collections teams.Key Responsibilities:Manage daily operations of a large collections call centre (approximately 200 agents) handling early-stage outbound and inbound collections.Ensure departmental targets for collections and delinquency are consistently achieved or exceeded.Maintain and continuously improve collections processes, systems, and performance metrics.Promote a culture of high performance and accountability, supporting staff through training, coaching, and performance development.Monitor absenteeism, lateness, attrition, and implement corrective actions where necessary.Conduct regular portfolio performance reviews and contribute to strategy discussions with senior management.Liaise with internal teams to improve efficiency and reduce bad debt exposure.Stay up to date with relevant legislation and technological developments to enhance operational outcomes.Lead recruitment and onboarding processes to ensure high-quality hires.Drive both technical and soft skills development initiatives for the team.Handle performance management and IR matters in line with company policies.Collaborate with Dialler and IT support teams to resolve issues and optimise strategy.Provide input into collections strategies and propose innovative improvements.Requirements:Matric (Grade 12) is essential.Minimum of 57 years experience in an operational Collections Manager role.At least 7 years experience within the collections industry with a proven ability to meet or exceed performance targets.Prior experience as a Collections Agent and/or Supervisor is advantageous.Deep understanding of collection methodologies and best practices.Strong background in team leadership, performance management, and operational planning.Proven track record of driving change, improving processes, and implementing strategic initiatives.Experience analysing reports and data to drive business decisions.Strong leadership and team management abilitiesExcellent time management and organisational skillsHigh attention to detail and accuracyStrong analytical and numerical aptitudeAbility to work under pressure and manage multiple prioritiesProactive approach with a continuous improvement mindsetExcellent communication, coaching, and problem-solving skillsAbility to convert data insights into https://www.executiveplacements.com/Jobs/C/Credit-Operations-Manager-1202183-Job-Search-7-10-2025-5-48-29-PM.asp?sid=gumtree

7mo

Executive Placements

Mamelodi

Team Leader

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Minimum RequirementsMinimum 2 years Call Centre experience (Insurance industry preferred)Minimum 1 year Team Leader / Supervisory experience in a Call Centre or BPO environmentGrade 12 / MatricClear criminal recordStrong leadership and people management skillsStrong reporting and administrative skillsComputer literate (MS Excel, CRM systems, Workforce systems advantageous)Willingness to work shifts, weekends, or public holidays if requiredKey ResponsibilitiesManage daily operations of a team of Call Centre AgentsMonitor and drive team performance against KPIs (AHT, QA, Conversion, CSAT, Attendance, Productivity)Conduct coaching sessions, performance reviews, and development plansHandle escalations and resolve complex customer queriesEnsure adherence to client SLAs, company policies, and regulatory requirementsCompile and submit daily, weekly, and monthly performance reportsSupport training, onboarding, and upskilling of new and existing staffDrive team motivation, engagement, and retentionKey CompetenciesStrong leadership and decision-making abilityPerformance management and coaching skillsStrong analytical and reporting capabilityExcellent communication and interpersonal skillsConflict resolution and problem-solving skillsAbility to work under pressure in a target-driven environmentStrong organisational and time management skills https://www.executiveplacements.com/Jobs/T/Team-Leader-1262022-Job-Search-02-12-2026-10-11-33-AM.asp?sid=gumtree

Executive Placements

Greyville

Collections Consultant

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Collections Consultant Location:Durban | Full-Time Are you a detail-driven finance professionahl with strong collections and debtors management experience? We are seeking a Collections Consultant to take full ownership of our debtors book, collections processes, invoicing, reconciliations, and reporting. Key Duties Include: * Full management of the debtors book and collections process * Client loading on collections/accounting systems * Managing payments, non-payments, arrears, and reconciliations * Monthly invoicing, statements, and reporting * Maintaining Excel-based trackers and dashboards Minimum Requirements: * Matric (Grade 12) or equivalent * Minimum 5 years’ experience in collections / debtors management * Strong Excel and accounting skills * Experience with collections or accounting software * High level of integrity, accuracy, and reliability Advantageous: * Experience in financial services or debt review environments Salary: R6500 – R7500 + Very Lucrative Commission and Incentives If you are analytical, and ready to take ownership of a critical finance function, we invite you to apply. Please forward copy of your cv to Hr@tdrg.co.za or Watsapp your cv to 0635396085 Clearly stating Reference as Collections.

Berea & Musgrave

Call Centre Manager

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Location: La MercyIndustry: Manufacturing & Engineering | IoT & Telematics | Renewable Energy | DistributionThe Call Centre Manager will be responsible for leading and managing a technical sales call centre, ensuring optimal team performance, sales growth, and exceptional customer engagement. The role requires a strong technical background combined with proven leadership ability to drive results across specialised engineering and technology-based solutions.Key Responsibilities:Manage and lead a technical sales call centre team to achieve sales and performance targetsProvide strong leadership, coaching, and mentorship to team membersMonitor call centre KPIs, sales metrics, and service levelsDevelop and implement strategies to improve sales performance and customer experienceWork closely with technical and operations teams to ensure accurate product knowledge and solutionsEnsure compliance with company policies, processes, and quality standardsPrepare and present regular performance and sales reports to senior managementMinimum Requirements:Minimum of 3 years’ experience in a call centre managerial or supervisory roleProven leadership and people management skillsExcellent technical background, preferably within manufacturing, engineering, IoT, telematics, renewable energy, or distribution environmentsStrong sales acumen with experience managing technical sales teamsExcellent communication, problem-solving, and decision-making skillsAbi https://www.jobplacements.com/Jobs/C/Call-Centre-Manager-1258829-Job-Search-02-04-2026-01-00-15-AM.asp?sid=gumtree

12d

Job Placements

Greyville

Customer Service Controller

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The Customer Services Controller provides real-time ecommerce support to customers, drivers, and internal stakeholders. The role focuses on resolving order-related queries across multiple channels (calls, emails, help centre), supporting end-to-end order fulfilment, and ensuring a high-quality customer experience within a fast-paced ecommerce retail environment.Key ResponsibilitiesHandle ecommerce-related queries via phone, email, chat, and help centre platformsSupport drivers and customers with order tracking, delivery issues, and escalationsDrive First Contact Resolution (FCR) and proactive issue resolutionMonitor orders against SLAs and work with operations to resolve delaysAct as a key link between ecommerce operations, clients, and delivery teamsIdentify trends in customer issues and escalate systemic problemsEnsure professional, friendly, and efficient customer interactions at all timesHours12-hour retail shifts (08:00–20:00, rotational)Transport provided if ending 20h00RequirementsMatric (Grade 12)Minimum 2 years’ experience in a Contact Centre / Help Centre / Customer Support roleStrong understanding of ecommerce order fulfilment, logistics, or supply chain processesProficient in Microsoft Office (especially Outlook and Excel)Comfortable working retail shifts, including weekends and SundaysDiploma in Logistics, Supply Chain Management, or related field (Advantageous)Experience in a blended or multi-channel contact cen https://www.jobplacements.com/Jobs/C/Customer-Service-Controller-1260617-Job-Search-02-09-2026-05-00-16-AM.asp?sid=gumtree

Job Placements

Brackenfell

Senior Case Administrator: ILS

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Duties:Ensures efficient Case handling procedures, using effective soft skills/case documentation techniques in line with departmental/client requirements.Strict adherence to Key Clients Call Scripts and product benefits.Ensure that sound relationships are built, and teamwork is maintained with colleagues.Accurate information and assistance to be providedLogging of calls on ICE and other relevant systemsAttaining individual target productivity as measured by number of calls taken, cases managed and dispatchedExcellent customer careRequirements:MatricAEA/ILS: Registration must be current with the HPCSAMinimum of 1 year road experienceExperience in an emergency call-centre environment will be beneficial.High level of computer literacy, especially MS Office.Good knowledge of the geography of South AfricaOwn/reliable transportFluent and well-spoken in English; Afrikaans and a native African language (advantageous) Should you not receive a response within 10 working days, please consider your application as unsuccessful https://www.executiveplacements.com/Jobs/S/Senior-Case-Administrator-ILS-1261218-Job-Search-02-10-2026-11-22-24-AM.asp?sid=gumtree

Executive Placements

Kensington

Client Information Liaison Officer

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Our client in the automotive industry is looking for an Information and Liaison Officer to join their team in Gauteng, Pretoria EastRequirements:Grade 12 (Matric)Previous call centre experience (essential)Fluency in additional South African languages (advantageous)Ability to work effectively under pressureKnowledge of the Consumer Protection Act (advantageous)Knowledge of the South African Automotive Industry Code of Conduct (advantageous)Strong computer literacyProven call centre experienceProficiency in English and at least one additional South African languageExcellent interpersonal and communication skillsGood health and the ability to manage high-volume workloadsDuties and Responsibilities:Handle incoming telephone enquiries, requests for advice, and follow-ups on current cases from complainants and industry participants.Update and maintain the complaints management system.Provide telephonic advice to complainants and industry participants on the Consumer Protection Act.Liaise effectively with internal staff across all levels. https://www.jobplacements.com/Jobs/C/Client-Information-Liaison-Officer-1259504-Job-Search-02-05-2026-04-24-48-AM.asp?sid=gumtree

11d

Job Placements

Mamelodi

Information Liaison Officer

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Our client in the automotive industry is looking for an Information and Liaison Officer to join their team in Gauteng, Johannesburg.Requirements:Grade 12 (Matric)Previous call centre experience (essential)Fluency in additional South African languages (advantageous)Ability to work effectively under pressureKnowledge of the Consumer Protection Act (advantageous)Knowledge of the South African Automotive Industry Code of Conduct (advantageous)Strong computer literacyProven call centre experienceProficiency in English and at least one additional South African languageExcellent interpersonal and communication skillsGood health and the ability to manage high-volume workloadsDuties and Responsibilities:Handle incoming telephone enquiries, requests for advice, and follow-ups on current cases from complainants and industry participants.Update and maintain the complaints management system.Provide telephonic advice to complainants and industry participants on the Consumer Protection Act.Liaise effectively with internal staff across all levels. https://www.jobplacements.com/Jobs/I/Information-Liaison-Officer-1239605-Job-Search-02-05-2026-00-00-00-AM.asp?sid=gumtree

11d

Job Placements

Kensington

Claims Consultant

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Key Responsibilities:Handle inbound assistance requests in a timely and professional manner.Manage and coordinate allocated emergency cases.Escalate cases in line with company guidelines and client procedures.Coordinate medical requirements with internal medical and operations teams.Liaise with local agents, client representatives, and security partners.Process and manage medical claims for specific clients.Maintain accurate case records and ensure data integrity within case management systems.Update and maintain the Global Contact Directory.Ensure strict confidentiality and information security compliance.Perform additional duties as required by management.Minimum Requirements:Grade 12 / Matric (essential).Minimum 2 years claims handling experience within: Medical assistance /Travel assistance/ Insurance/Or related claims-based environment (essential)Experience within a contact centre, emergency response or assistance environmentExcellent verbal and written English communication skills (fluent essential).Strong computer literacy (CRM, claims management or case management systems).Ability to work effectively in a high-pressure, time-sensitive environment.Strong attention to detail and accurate record-keeping skills.Sound decision-making ability within defined procedures.Willingness to work 24/7 rotational shifts. https://www.executiveplacements.com/Jobs/C/Claims-Consultant-1261912-Job-Search-02-12-2026-00-00-00-AM.asp?sid=gumtree

Executive Placements

Newlands

Call Centre Outbound Telesales Agents

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We looking for Telesales Agents with 12+ months experience for our Companies based in Benoni and Roodepoort (Constantia Kloof )They must have Matric, But RE5 Qualifications will be an advantage, clear criminal record.We also offer competitive basic salary + commission, depending on the experience and qualifications.Kindly send your updated CV directly to: https://www.jobplacements.com/Jobs/C/Call-Centre-Outbound-Telesales-Agents-1257306-Job-Search-1-30-2026-2-23-01-AM.asp?sid=gumtree

17d

Job Placements

Kensington

Call Center Lead Supervisor

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Telesales Team Leader Wanted – Sunninghill, JHBWe’re looking for a confident, driven, and experienced Telesales Team Leader to join our team in Sunninghill. This role is ideal for someone with a solid sales background who can lead by example, motivate a team, and drive results in a fast-paced telesales environment.What You’ll Be Doing:Appointment setting with your own database that we will supplyTeam Leadership: Managing, motivating, and supporting a telesales team to meet and exceed targets.Sales & Closing: Actively participating in telesales calls and closing deals where required.Helping where necessary and providing ongoing feedback.Reporting: Tracking team performance, sales metrics, and daily activity.Key Requirements:Fluent in English and Afrikaans (spoken and written)Proven sales experience (telesales experience is highly advantageous)Confident, professional, and persuasive on the phoneStrong leadership, communication, and problem-solving skillsTarget-driven with the ability to motivate others to performWhat We Offer:Office-Based Role: Based at our Sunninghill officesCompetitive Package: Basic salary + commission / performance incentivesSupportive Team EnvironmentOpportunity to grow with the businessWe Are Looking For Someone Who Is:Results-driven and hands-onConfident, organised, and reliableAble to lead by example and handle pressureFocused on both sales performance and team developmentHow to Apply:Call 010 005 5119 and leave a voicemail (maximum 60 seconds) including:Your nameYour sales and leadership experienceConfirmation that you are fluent in English and AfrikaansWhy you are suitable for a Telesales Team Leader role

12d

Sunninghill

Sales Consultant

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Responsibilities:Candidates will be expected to sell financial products and resolve any customer and product related queries as well as concluding pre-agreement and actual agreement.Assisting customers in understanding financial products and services, such as credit cards, loans, and insurance, while providing excellent customer service.Performing preliminary credit assessments to determine customer eligibility.Ensuring all sales activities adhere to financial regulations and company policies, including handling customer information securely.Meeting or exceeding sales targets.Requirementsat least 6 months call centre outbound sales experience.MatricClear Criminal recordBenefitsBasic SalaryUncapped commission***Please note this is a 1 year fixed term contract***You might be required to work weekends and public holidays depending on business needs***Client is based at Mutual Park https://www.jobplacements.com/Jobs/S/Sales-Consultant-1259732-Job-Search-02-05-2026-10-39-05-AM.asp?sid=gumtree

11d

Job Placements

Pinetown

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

10mo

Mango5

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"call centre no experience no matric" in Jobs in South Africa

call centre no experience no matric in South Africa (59 results)

Results for call centre no experience no matric in "call centre no experience no matric" in Jobs in South Africa in South Africa