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Results for call center agents required in "call center agents required" in Jobs in South Africa in South Africa
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Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities while ensuring excellent customer experience.Location: Kempton ParkKey ResponsibilitiesCall and follow up with leads generated through inbound sources (website, ads, campaigns, referrals, etc.).Understand customer needs and provide suitable information on products or services.Qualify leads and update CRM with accurate customer details and call outcomes.Persuade and guide prospects towards conversions (sales, appointments, or sign-ups).Maintain daily/weekly lead call targets, conversion ratios, and follow-up schedules.Handle sales queries, objections, and escalate complex cases to Management.Ensure compliance with company policies and always maintain professionalism.Work closely with Management / Team Leader to provide feedback on lead quality and campaign performance.Educational & Experience RequirementsMinimum: Matric.Sales experience in telesales or internal sales is essential.Debt counselling knowledge is an advantage.English and Afrikaans Speaking (English first language)Sales, Tele Sales and Call Centre experienceSales (minimum 3 years)Financial services, preferably insuranceStrong verbal communication and persuasive skillsSkills & CompetenciesSkills & CompetenciesStrong verbal communication and persuasive skills.Strong written communication – English first language required.Active listening and ability to build rapport quickly.Customer-centric approach with problem-solving mindset.Good organizational and follow-up skills.Basic computer knowledge (MS Office, CRM tools).Target-oriented with ability to work in a fast-paced environment.
https://www.jobplacements.com/Jobs/I/Inbound-Lead-Response-Call-Center-Agent-1255279-Job-Search-01-23-2026-05-00-37-AM.asp?sid=gumtree
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Job Placements
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An established business consulting company is looking for marketing Interns.Duties and Qualifications:Call prospective clients doing cold calling.Must have at least two years experience with Canva.Must have Marketing degree or diplomaExcellent with social media advertising on LinkedIn, Facebook, Twitter, Instagram and Tik Tok, ect, at least 4 years experience required.Acquire the necessary information about the prospect s company, market, industry, and current marketing efforts to prepare a suitable telephone pitch to secure an appointment.Familiarizing yourself with essential details of our products and servicesSchedule appointments between the prospective clients and the management teamCoordinate calendars, schedule the appointment and confirm the details with both parties.Follow up with prospects to remind them and confirm upcoming appointments.Handle rescheduling of appointments if necessary.Keep up to date progress notes on the excel report system.Contact prospective clients who you have been unable to contact. Do follow-ups once a month.Contact and follow up with prospects who submitted enquiries the same day.Set up 40 appointments per month.Requirements and SkillsProven work experience as a telesales agent/sales call center agent, appointment setter or similar role.Excellent written, verbal and telephone communication skills (English and home language).Outstanding listening skills and attention to detail.Excellent phone etiquette.A professional and courteous disposition.Persuasive and results oriented.Efficient time management and organizational skills.Ability to work independently and as part of a team.Efficient time management and organizational skills.Proficient in scheduling and maintaining up to date calendar entries in Outlook.Proficient in using Microsoft Office, Word and Excel.Team player that cooperates with supervisors to achieve the team goals.Persistence and positive attitude to complete tasks, meet and exceed targets.Proactive and happy to share new ideas.Honest, values trust relationships and integrity.Minimum Requirements This is a remote (work from home) position so you will need the ability, mindset, and desire to work remotely. Education: Matric or higher. Infrastructure: Home office space with stable, uncapped broadband internet connectionPlease send your CV and all your supporting documents to apply for this position. Copy of ID, Qualifications, two contactable references.
https://www.jobplacements.com/Jobs/M/Marketing-and-sales-Intern-1247637-Job-Search-1-21-2026-2-56-20-AM.asp?sid=gumtree
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Job Placements
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We are currently looking for call centre agents that are target driven and money hungry, passionate about what they do, to join our YRX Team in Umhlanga. Our campaigns are local lead generation.Requirements:- 6 months call centre experience- Computer literate- Well spoken (English)- Target drivenWe offer:- R4410pm Basic + Uncapped Commission*- Full training- Daily/Weekly incentivesAddress: 189 Ridge Road, Umhlanga Rocks, Umhlanga Centre, 1st floor, Suite 2Forward your cv to: admin@yrx.co.zaWhatsapp - 075 073 4173NOTE: Walk ins accepted please use reference: DINALYRXPOSITION IS FOR AGENTS ONLY!If you have what it takes to join the YRX Team send through your cv and have a scheduled interview.
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We are a well-established call center with branches in
Chatsworth and Limpopo, specializing in Debt Review services. We are currently
expanding our team and looking for talented and motivated Call Center Agents to
join us at our chatsworth branch
Responsibilities:
•
Handle inbound and outbound calls professionally
and efficiently.
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Engage with customers, understand their
financial situations, and guide them through the Debt Review process.
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Provide excellent customer service and maintain
a positive and empathetic attitude.
·
Requirements:
•
Previous experience in a call center or customer
service role is preferred.
•
Strong communication and interpersonal skills.
•
Knowledge of Debt Review processes and
regulations is a plus.
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Proficiency in English (verbal and written) is
essential.
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Ability to work in a fast-paced environment and
meet targets.
·
Benefits:
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Competitive salary with performance-based
incentives.
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Professional training and ongoing support.
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Friendly and collaborative work environment.
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Opportunities for growth and career advancement.
If you are passionate about helping people manage their
debts, we would love to hear from you. Join our dynamic team at either our
Chatsworth branch and make a positive impact on people's lives.
To apply, please send your resume and a brief cover letter
to careers@callcenterleads.co.za
Note: Only shortlisted candidates will be contacted for
interviews.
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1
Lead Generation Agents and Debt Review Agents Wanted
Are you passionate about making a difference? Join our dynamic call
center team in Chatsworth! We're looking for motivated individuals to fill the
following roles:
1. Lead Generation Agents:
Identify and
qualify potential leads.
Excellent
communication skills.
Previous
experience preferred.
2. Debt Review Agents:
Assist clients
with debt-related inquiries.
Basic knowledge
of debt review processes (its an advantage)
Previous
experience preferred.
Requirements for Both Roles:
Strong
communication and interpersonal skills.
Goal-oriented
and self-motivated.
Ability to work
in a fast-paced environment.
We Offer:
Basic salary
plus commission.
Exciting
incentives.
December bonus.
Location: Chatsworth, Durban
How to Apply: Send your resume to careers@callcenterleads.co.za.
Please include the position you are applying for in the subject line.
Join us and be part of a team that values growth and success!
1y
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