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Shell Service
Station- Convenience Store Manager
Convenience
Store Manager reporting to the Site Manager.
Job Overview
The Convenience
Store Manager will be responsible for all the operational aspects relating to
the shop, as well as to lead the team of employees to reach business
objectives.
Areas of
Responsibility (Your duties will include but are not limited to)
Receiving
Ensure stock is
received correctly according to company policy
Oversee
receiving area for stock counts, expiry dates and condition of stock
Cash
Handling
Manage and
control floats
Oversee
cashiers and cash handling protocol
Ensure Cash-up
documentation is managed procedurally
Petty cash
Perform random
audits
Stock
Control
Damages to be
minimized and stock losses to be according to company policy
Daily stock
rotation
Daily stock
counts, as per schedule, from Stock Office must be correctly counted and
reported
Short dated
stock to be reported daily
Arrange stock-take
preparations are done and manage process
Security
Open and close
shop
Complete daily
managers check sheet
General
security awareness and accountability as senior on site
People
Management
Ensure all
staff and support people are well-versed in local hygiene requirements and
explain to them the importance of why and how quality standards are to be
assured
Equip staff
with the required tests and equipment to assure product standards are upheld
Ensure staff is
well versed in the requirements relating to stock rotation and shelf displays
Identify staff
development needs and develop them accordingly
Evaluate staff
performance and provide feedback and coaching as required
Customer
Satisfaction
Establish and
maintain good relationships with customers so that they feel they receive good
value at all times. Ensure that Policies and Procedures are followed and
amended to support an ever-changing environment.
General
Ensure correct
freezer temperatures
General
Maintenance
General day to
day duties and ad hoc projects
Reporting
& Finance
Record and
report key performance indicators on a weekly and monthly basis
Actively
participate as a member of the team
Performing any
other task, not specified herein, which from time to time may be assigned by
the Manager.
To apply,
send your cv, or enquire via gumtree , along with your salary expectations.
Should
you not here from us within 2 weeks please consider your application
unsuccessful.
Application
expiry 30. 05. 2024
4d
Brackenfell
Results for business development manager in Jobs in South Africa
1
A fantastic opportunity for a QA Lead to Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Lifecycle. You will be required to ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics. Requirements: Advanced Diplomas/National 1st DegreesAgile certification and training in DevOps would be advantageous.ISTQB foundation or equivalent (ISEB)2 or more years in a Lead role6 to 8 years test automation experienceJava and extensive SeleniumAPI testing (Rest Assured/Karate/SOAPUI)JmeterProgramming (OOP)Java Development with J2EE and/or Springboot knowledge (Advanced)Automation testing using SeleniumUse of repository systems ie: Azure ReposTesting of Services using automation tools such as Rest Assured (and SOAPUI).BDD and TDDContinuous Integration (CI) process with Jenkins or Azure Pipelines.Agile methodology and working in agile teamsUse of MavenUse of Jira and Confluence Reference Number for this position is GZ57178 which is a permanent role offering a salary of R1300k per annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjk3MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790745&xid=1108_182971
2h
1
A fantastic opportunity for a SELENIUM automation expert to work in a team to implement test strategies in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Lifecycle. You will be required to ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics. Requirements: Advanced Diplomas/National 1st DegreesAgile certification and training in DevOps would be advantageous.ISTQB foundation or equivalent (ISEB)6 to 8 years test automation experienceAPI testing (Rest Assured/Karate/SOAPUI)JmeterProgramming (OOP), Java Development with J2EE and/or Springboot knowledge (Advanced)Automation testing using Selenium extensive experienceUse of repository systems ie: Azure ReposTesting of Services using automation tools such as Rest Assured (and SOAPUI).BDD and TDDContinuous Integration (CI) process with Jenkins or Azure Pipelines.Agile methodology and working in agile teamsUse of MavenUse of Jira and Confluence Reference Number for this position is GZ57178 which is a permanent role offering a salary of R1100k per annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjk3MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790744&xid=1108_182970
2h
1
Our Client a Global Tech firm is seeking a Senior Business Analyst to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment.To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identify appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.Responsibilities Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.Conduct elicitation and collaboration tasks to obtain information from stakeholders.Conduct requirements analysis and design definition to structure, organize, specify model requirements and designs.Conduct Requirements Life Cycle Management tasks to manage and maintain requirements a design information from inception to retirement.Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.Conduct Solution Evaluation to assess the performance of and value delivered by a solution and eliminate barriers/constraints that prevent the full realization of the value.Execute according to IIBA best practices, agile product delivery and lean principles based onOrganisations delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies, and techniques.Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.Understand the portfolios strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.Understand all elements of the program and team backlog and align requirements accordingly.Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate in defining the proposed solution.Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives, and dependencies across projects. Decompose and document epics, features, themes, hypothesis statements, Pl objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.Own decomposition of portfolio epics, feat
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjg3OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790687&xid=1108_182878
2h
1
Our Client a Global Tech firm is seeking a Senior Business Analyst to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment.To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.Responsibilities Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.Conduct elicitation and collaboration tasks to obtain information from stakeholders.Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement.Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.Conduct Solution Evaluation to assess the performance of and value delivered by a solution and eliminate barriers/constraints that prevent the full realization of the value.Execute according to IIBA best practices, agile product delivery and lean principles based onOrganisationss delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies, and practices.Analyse and document requirements based on changes to users, interfaces, processes, data flows,constraints, environments, and non-functional requirements.Understand the portfolios strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.Understand all elements of the program and team backlog and align requirements accordingly.Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate in defining the proposed solution.Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives, and dependencies across projects.Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.Own decomposition of portfolio epic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjkwNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790706&xid=1108_182905
2h
SavedSave
A well-established logistics business is seeking to appoint a Operations Manager.
EDUCATION & EXPERIENCE:
Matric/Grade 12.
3+ years working experience in the same or similar position.
Ability to effectively communicate at all levels (both internal and external customers)
Proven record of planning and executing projects.
Effective management and utilization of resources, 50+ employees in a unionized environment.
Must have sound computer knowledge and applications at an advance level (Full MS Office Suite)
RESPONSIBILITIES:
Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets.
Responsible for overseeing the CMS Operation:
Manage the relationship with the Client whilst maintaining profitability and productivity.
Completion of the full billing process ensuring accuracy and completeness plan, implement and monitor annual budgets, scheduling expenditures, analyzing, and reporting on variances and taking appropriate corrective actions to compensate for variances.
Management of financial and administrative requirements
Ensure Standard Operating Procedures as well as KPI measures are developed, implemented, and monitored.
Ensure targets are met in accordance with customer scope.
Ensure operations adhere to SHEQ and ISO standards, 5S and Gemba principles as high priority.
Ensure Operations strive to fulfil BBBEE such as procurement and recruitment objectives.
Ensure to manage Workshop (and in-plant areas), Equipment & Storage Yard maintenance.
Ensure the department adheres to ISO 9001 Quality Processes and standards.
Ensure the department adheres to ISO 14001 Environmental Processes and standards.
Ensure the department adheres to ISO 18001 Health and Safety standards.
Ethical approach to safety and compliance.
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.However, please keep a lookout on our website, www.sixsense.co.za for available positions which may be inline with your career aspirations.
SECTOR: Logistics, Warehouse & Freight
Job Reference #: SSC000605/AK
6h
1
We invite candidates to apply for the Service Technician position for our client in the Hygiene & Chemical Industry. This position is based in George.
KEY PERFORMANCE AREAS
Business Development
Maintain brand reputation and ethos of business in a professional manner.
Call on an average of eight clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
A client call planner must be completed and repeated in a 4-to-6-week cycle.
Customer Relationship Management
Complete Repsly service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
Complete Laundry load count & calibration report. Ensure information is recorded on relevant excel spreadsheet to allow for Costing forecast.
Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
Build a relationship with all key people within the client portfolio. (E.g. Buyer, General
Manager, Chef, Contract or Area Manager, etc.).
Always provide prompt service and assistance.
Assist with deliveries to customers in unforeseen circumstances.
Attend to customer needs concerning the best suited products and their efficient use.
Carry out technical installations, programming, repairs and maintenance of electronic chemical dosing equipment on commercial laundry machines, commercial dishwasher, glass washers and crate washers.
Installation of soap dispensers, chemical dosing systems and other Company related offerings for kitchen, laundry, food processing and housekeeping divisions.
Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
Provide emergency service coverage after hours to all customers.
Build relationships by providing customers with innovative products, sales demos, regular maintenance service and ongoing training.
Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.
Communication and Feedback
Attend and participate in all sales meetings.
Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
Submitting a weekly sales/technical report to Sales Manager.
Adhere to Company Data and Communication Policies.
Use prescribed templates where available.
Comply with deadlines where set/required.
Administration Services
Assist the Debtors department with the following up of monies when required to do so.
Ensuring that new clients have the correct cash or credit application forms completed. &n
SECTOR: Cleaning and Hygiene
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjEwMC9BSw==&jid=1817725&xid=E.L002100/AK
6h
1
As the Rates and Pricing Administrator, you will play a key role in the pricing strategy and execution. This role requires a detail-oriented individual with strong analytical skills and a deep understanding of the logistics and transportation industry.
Requirements
:Grade 12/Matric with Mathematics and accounting as subjects.
Relevant tertiary education will be an advantage.
Minimum 3 years working experience in a similar role.
Willingness to work irregular hours when the need arises.
Strong organizational and communication skills to manage and prioritize workload.
Fast learner in internal and external computer systems and processes
Ability to work with multiple key stakeholders both internal and external in a fast pace dynamic environment.
Ability to read and understand shipping freight and other charges.
Responsibilities
:Responsible for liaising with Internal Stakeholders, including the commercial team to put forward the best pricing solutions for any new business opportunity.
Analyse customer inquiries and requirements to determine the most efficient and cost-effective shipping methods and services.
Evaluate shipment details (weight, dimensions, volume, destination) to provide accurate cost estimates.
Collaborate with internal teams (new business development, operations) and external partners (carriers, agents) to gather necessary information and navigate complex logistics.
Utilise industry knowledge and market trends to develop competitive pricing proposals that win customers while maximizing profit margins.
Prepare and present detailed cost estimates, including breakdowns of shipping charges, handling fees, customs duties, and other relevant expenses.
Monitor and update pricing databases and systems to ensure accuracy and consistency in cost estimation.
Collaborate with sales and operations teams to review and negotiate pricing agreements with customers and vendors.
Stay updated with industry regulations, market trends, and technological advancements to optimize cost estimation processes and identify potential cost-saving opportunities.
To apply, please send your CV to liza-nelle@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004730/LN&source=gumtree
6h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
13h
1
SavedSave
Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for a Group IT - Developer to join their team based in Cape Town.
Job purpose:
The Developer is responsible for designing, developing, deploying, and supporting global integration solutions between applications and other third-party service providers. This work is based on requirements from, and in collaboration with, functional stakeholders and the IT Business Analyst.
Responsibilities:
• Plan, develop, test, and deploy integrations and automations between various on-premises and cloud hosted systems and services
• Ability to interpret business process flows into opportunities for automation/integration, while providing feedback towards optimization and process improvement
• Ensure best practices and governance on the integration platform are followed by the organization for security, scalability, reusability, and quality
• Analyze and improve current system integrations and migration strategies
• Monitor, troubleshoot, debug, and advise on system errors or architecture issues
• A capacity for working with minimal supervision in complex projects with considerable responsibility
• Highly capable of producing technical documentation
• Solid understanding and configuration of CI/CD
• Participates in key project and solution design, planning, and estimate reviews, as required
• Collaborates closely with PMO/applications management teams and provides progress updates to ensure projects are completed on time Qualification Experience:
• A bachelors degree in computer science or related field
• 4+ years experience with integration development and support
• Experience working with one or more integration platforms (i.e., Boomi, CPI, BizTalk, etc.), preferably a next generation iPaaS solution like Workato
• In depth understanding of various integration technologies, protocols, and formats: Rest with JSON, SOAP, SFTP, XML, Pub/Sub, and more, with an emphasis on EDI, SAP IDocs, SAP RFCs/SPROXYs, and database connections
• Excels in two or more programming languages (Ruby, Java/JavaScript, C#/C++, SQL, and others) related to code development, implementation, and maintenance
• Knowledgeable in the design and construction of system architectures that enable well-integrated transactional, collaborative solutions, including component re-usability
• Analytical and problem-solving abilities, with a keen eye for detail to spot and fix errors in complex flows/code
• Ability to perform tasks independently and work between cross-functional teams
• Good understanding of testing methodologies
• Excellent communications skills, with fluency in English both written and verbal
Salary: Market Rel...Job Reference #: 202606
13h
SavedSave
Well established call centre seeks to employ senior sales consultants to join our Team of experts.The ideal candidate for this role is experienced, hard-working and target driven.Job Requirements:Target driven and self motivatedFamiliar with Vici-dial 1 year + Debt Review Sales experienceAbility to handle objections with confidenceWhat We OfferHighly competitive salaries and commission structure (uncapped)A positive working environment, centrally located to all public transportExtensive and informative training programAmple and high quality resources (LEADS) providedAchievable sales targetsOur leadership team are all experts in their respective fields, so you will always be exposed to quality training and continuous coaching and supportGrowth opportunities - the business values growth & development from within.Hours: Monday - Friday 8.30am - 5.00pmSalary: From - R6000 - R15.000.00 + Uncapped Com***Please note: Only candidates with Debt Review sales experience will be considered***Sales Manager: Akeem MacranasCall me on (069) 807 2972WhatsApp me on (064) 204 2715Email Address: Akeem@acunion.org.za
9h
1
We are seeking an experienced and visionary Senior Solutions Architect with a focus on Networking and Security Infrastructure to join our dynamic team. The successful candidate will lead the design and implementation of innovative solutions that meet the complex networking and security needs of our clients.What you’ll do: Infrastructure Network and Firewall Design: Develop comprehensive infrastructure architecture solutions that meet business and technical requirements, considering scalability, performance, security, and cost-effectiveness.Technical Leadership: Provide technical leadership and guidance to cross-functional teams, including infrastructure engineers, network specialists, and system administrators.Solution Development: Collaborate with stakeholders to create detailed infrastructure solution proposals, including architecture diagrams, technical specifications, and cost estimates.Customer Engagement: Engage with organizations to both determine the business requirements and professionally present the solution to organizational management.Vendor Management: Evaluate and select third-party vendors and technologies to integrate into the infrastructure solution stack, ensuring compatibility and cost-efficiency.Security and Compliance: Ensure that infrastructure solutions comply with industry standards, security best practices, and regulatory requirements. Implement security measures to protect data and systems.Documentation: Maintain comprehensive documentation of infrastructure designs, configurations, and procedures.Technology Evaluation: Stay updated with emerging technologies and industry trends, assessing their potential to enhance the organizations infrastructure.Collaboration: Collaborate with other architects (e.g., application architects, security architects) to ensure end-to-end alignment of technology solutions.Your Expertise:Proven experience as an Infrastructure Solution Architect or a similar role in designing and implementing complex network and firewall infrastructure solutions.Strong knowledge of firewall and network platform solutions.Expertise in network and firewall design.Excellent problem-solving skills and the ability to think strategically.Strong communication and presentation skills to convey technical concepts to non-technical stakeholders.Relevant industry certifications (HPE Aruba, H3C, Cisco, Juniper, etc.) are a plus.Additional Requirements:Ability to work independently and as part of a team.Strong project management skills.Willingness to stay up to date with industry advancements and technologies.Adherence to company policies and standards.Flexibility to adapt to changing business needs and priorities.Qualifications Required:Relevant industry certifications (HPE Aruba, H3C, Cisco, Juniper, etc.) are a plus.Other information applicable to the opportunity:Location: South AfricaWork Environment: HybridTravel: Office-based meetings and customer engagements.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjg2Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790679&xid=1108_182866
10h
1
Operations Manager (Specialized Debt Collections)Market-Related Salary Johannesburg Excellent career opportunity with a fast-paced Credit Solutions Group for an Operations Manager (Specialized Debt Collections) based in Johannesburg. Reporting to the National Operational Executive, you will be responsible for co-developing strategy, building capacity, and effectively implementing the agreed business strategies for multiple teams, motivating and developing the teams, and taking responsibility for maximising productivity and net recoveries. You will also be responsible for the team’s operational and financial success with the management team.Key Performance AreasManage, expand, and develop multiple team managers and senior specialist consultants. Meet or exceed Internal Collections Key Performance Indicators through effective management of People, Processes, and Technology within the operating budget.Execute and take ownership of collections strategies and book management.Daily analysis, identification, and execution of relevant campaigns to maximise collections as needed.Design and execute operational tactics.Ensure that resources are adequately trained, developed, and supported.Active management of team managers to ensure consistence agent performance management compliance.Deploy continuous process improvement to enhance the efficiency and effectiveness of existing resources.Ensure the Collections Call Centre is delivering according to operational plans and goals, within the operating budget.Ensure Call Centre productivity is optimized through hands-on management of the team and introduction of best practices.Administrative processes are implemented to enable the smooth running of the department.Strategic and best practice thought leadership within the Call Centre to enhance operational competencies.Compile and produce relevant reporting and analysis to maximize results.Ensure staff are led and managed optimally and Performance Management is applied consistently.Qualifications and Experience2-3 years management experience in collections management or management in the financial services sector.5-7 years’ experience in the collections industry.Fundamental understanding of legal ownership structuresAdvanced knowledge in debtor research and profilingA good understanding of the legal collections process.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjk2MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790641&xid=1108_182960
10h
1
We are seeking an experienced and highly skilled Microsoft Dynamics CRM Functional Consultant to join our dynamic team. The ideal candidate will be responsible for analyzing business requirements, designing and implementing solutions using Microsoft Dynamics CRM, and providing ongoing support to clients. The role requires a deep understanding of CRM processes, excellent communication skills, and the ability to collaborate effectively with both technical and non-technical stakeholders.What you’ll do:Requirement Analysis:Collaborate with clients to understand their business processes and requirements.Conduct detailed analysis of business needs and translate them into functional specifications.Solution Design:Design and configure Microsoft Dynamics CRM to meet client-specific needs.Develop and implement custom workflows, entities, and fields to optimize CRM functionality.Provide expertise on best practices for CRM customization and configuration.Implementation and Integration:Lead the implementation of Microsoft Dynamics CRM solutions.Integrate CRM with other business systems and applications as needed.Conduct data migration and ensure data integrity during the implementation process.User Training and Support:Provide training to end-users on the effective use of Microsoft Dynamics CRM.Offer ongoing support and troubleshooting to address user issues and enhance user adoption.Documentation:Document configuration, customization, and integration activities for future reference.Maintain up-to-date documentation of client-specific configurations.Quality Assurance:Perform thorough testing of CRM solutions to ensure they meet quality standards.Conduct regular system audits to identify and resolve any issues or discrepancies.Collaboration:Work closely with developers, project managers, and other team members to deliver successful CRM projects.Collaborate with clients to gather feedback and make continuous improvements to CRM implementations.Your Expertise:Experience with the latest versions of Microsoft Dynamics 365.Knowledge of CRM SDK and Web Services.Familiarity with Microsoft Power Platform (Power BI, Power Automate).Previous experience in CRM data migration and integration projects.Project management skills are a plus.Qualifications Required:Bachelors degree in a relevant field (Business, Computer Science, etc.).Proven experience as a Microsoft Dynamics CRM Functional Consultant.In-depth knowledge of CRM processes and best practices.Certification in Microsoft Dynamics CRM is a plus.Personal attributes/ soft skills required: Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and collaboratively in a team environment.Other information applicable to the opportunity:Permanent positionLocation: Johannesburg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjg2NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790640&xid=1108_182864
10h
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MY CLIENT, A LARGE MANUFACTURING CONCERN, AND PART OF A LISTED GROUP, IS A LEADER IN THE MANUFACTURING INDUSTRY AND HAS AN EXCELLENT POSITION AVAILABLE FOR AN EXPERIENCE, DYNAMIC, AND CAREER-ORIENTATED DEPUTY FACTORY MANAGERMINIMUM QUALIFICATIONS:Minimum Degree in either: (Mechanical/Electrical/Chemical/Metallurgy Engineering)EXPERIENCE:5+ Years (Must have a solid and traceable record at previous employers)GCC Factories advantageousPrevious Millwright or similar qualifications will be hugely advantageous.SALARY RANGE:Basic (R0.84 - R1m) based on experience)Profit Share 0.5% EBIT BU + 0.25% EBIT from 7 Factories (R0.0 - R 1.8m)Company vehicle of choice, fuel, insurance (R700k)50% Medical - DiscoveryPension/Providetnt/DisabilityCcompany Cell phone of choice fully paid. JOB BRIEF:A committed, active, and energetic individual with excellent maintenance skills. An analytical thinker with management experience is required. Will support the Senior Factory Manager in continuing the strong turnaround of this factory together with the operational management, and team development of the factory. This is a demanding position we are looking for the best of the best. KEY RESPONSIBILITIES:Support Senior Factory manager in operational management and team development of the factory.Excellent Maintenance skills required.Recruitment, training, and development of personnel.Asset preservation through the development, implementation, and management of effective systems.Develop and Implement best practices in all areas of the factory.Being a credible leader that develops and guides operational teams and individuals in achieving targets.Driving continuous improvements and waste elimination in order to reduce costs and improve quality.Product development to ensure sustained fashionable and value for money product ranges.Project management of capital projects.Development of new products and technology.Financial control of factory costs.Safety and risk management in terms of legislation.Sourcing of new local and international suppliers.Identification and development of future leaders in the business.Ensure the factory is focused on agreed key performance indicators. KEY STRENGTHS/ABILITIES:Able to work autonomously.Must be energetic, active, and a go-getter.Manage growth and change in a professional and entrepreneurial manner.Adaptive and creative to meet targets.Developing and leading teams and individuals toward common long-term objectives and short-term goals.Hands-on and results-driven.Focused on customer and business needs.Assiduity: Tenacious on goal delivery.High level of attention to detail.Analytical and detail-oriented problem solver. Ability to notice opportunities.Challenges established practices to test validity. Engineering and project management skills to drive and deliver continuous improvement. Strong work ethic.Strategic and big-picture thinker.Emotional Intelligence and Robustness, Diplomatic.An exceptional career opportunity for a goal-orienta
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzAwN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790634&xid=1108_183007
10h
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Our Client a Global Tech firm is seeking a Senior Business Analyst to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment.To apply a set of tasks and techniques used to work as a liaison amongst stakeholders to understand the problems; opportunities; needs; structure; policies and operations of the organisation on large; high risk and complex projects. To recommend solutions that enable the organization to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. The senior BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations.Responsibilities Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the efforts on large/complex enterprise initiatives.Conduct elicitation and collaboration tasks to obtain information from stakeholders.Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement.Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need, and the solutions scope.Conduct Solution Evaluation to assess the performance of and value delivered by a solution and eliminate barriers/constraints that prevent the full realization of the value.Execute according to IIBA best practices, agile product delivery and lean principles based onOrganisations delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies, and practices.Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.Understand the portfolios strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.Understand all elements of the program and team backlog and align requirements accordingly.Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate in defining the proposed solution.Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives, and dependencies across projects. Decompose and document epics, features, themes, hypothesis statements, Pl objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.Own decomposition of portfolio epics, features, elicitation, analysis, story writing and a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjg5MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790631&xid=1108_182890
10h
1
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CHIEF FINANCIAL OFFICER CA(SA) Market Related Salary JHB Perm Start asap Open to all. Our well-established client in the Hospitality sector is looking for a CFO who will be responsible for all aspects of finance within the Group, managing and guiding the financial team including internal audit both at Head Office and at all the various businesses under management. You will work with the various divisions within the Group and assist in developing and implementing strategies that will ensure that the Groups objectives are met. Key Areas of ResponsibilitySupervision of the entire accounting and administration process for the various business units in accordance with Group accounting policies and procedures.Financial reporting pack reviews for various business units.Monthly group reporting and statistical submissions.Annual operational meeting calendars.Attend business operational meetings.Maintain and control group reporting standards.Compliance with all company and departmental policies, procedures and compliance with relevant regulations and legislation.Review where necessary the business units contracts and agreements.Supervision of the internal auditor.Management of the Group Insurance Portfolio renewal including liaising with the insurance brokers.Management of the Group budgetary process and review of budgets.Responsibility for Homeowner Association, Sectional Title Body Corporate, and Share Block levy budgets.Financial policies and procedures.A member of the IT Steering Committee.Supervision and finalization of financial year ends and audited financial statements.Liaison and management of the external auditors in compliance with the companys requirements.Cashflow management of various business units.Liaison with external service providers.Assistance in the preparation of company tax computations and other tax management.Provide accounting, processing, and resource to various business units.Working closely with head office and unit-based staff members.Deal with ad hoc requests as and when required.Feasibilities and financial modelling.Attendance at Board meetings.Company Secretarial including review of meeting minutes.Observant and proactiveImplementer - enjoys being close to the action.FlexibleDependable and compliantGoal driven.Self-confidentEffective communication and people skillsEthical and team workerAttention to detail.StructuredPersonal Attributes Qualifications & RequirementsMinimum of ten (10) years previous experience in a similar position or as group financial controller/ Group accountant in the hospitality industry.An accounting/financial qualification together with completed Articles with an auditing company will be advantageous.Proven business and commercial acumen with above average financial management ability.Good computer literacy skillsAdvanced analytical skills and attention to detail.Excellent communication abilities and people skills.Leadership and people development skillsAble to work independently, under pressure,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjg1MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790221&xid=1108_182851
10h
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experi...Job Reference #: 202640
13h
1
SavedSave
Job Description:Absa is seeking a skilled Salesforce Business Analyst to join our team and take ownership of an in-process Business Requirements Document (BRD) related to our CRM system. The successful candidate will be responsible for completing the BRD and managing requirements going forward, ensuring alignment with business objectives and Salesforce best practices. This role offers an exciting opportunity to contribute to the enhancement of our sales processes and customer relationship management capabilities.Key Responsibilities:Lead the completion of an in-process Business Requirements Document (BRD) related to Salesforce CRM.Collaborate with stakeholders to gather and analyze business requirements, ensuring clarity, accuracy, and alignment with organizational goals.Translate business requirements into functional specifications and user stories, leveraging your knowledge of Salesforce capabilities.Work closely with developers and other team members to ensure that technical solutions meet business needs and adhere to Salesforce best practices.Manage ongoing requirements gathering and refinement processes, proactively identifying opportunities for improvement and optimization.Provide guidance and support to end users, ensuring effective utilization of Salesforce features and functionality.Contribute to the development and implementation of training materials and documentation to support user adoption and knowledge transfer.Requirements:Bachelors degree in Business Administration, Computer Science, or a related field.Proven experience as a Business Analyst, preferably with a focus on Salesforce CRM.Strong understanding of sales processes and CRM concepts, including leads and campaigns.Proficiency in Salesforce configuration and customization, including the ability to create custom objects, fields, workflows, and reports.Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into clear, actionable solutions.Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.Detail-oriented with a focus on quality and accuracy in all aspects of work.Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Business Analyst) are a plus.Additional Skills (Preferred):Experience with agile methodologies and tools (e.g., Jira, Agile Scrum).Knowledge of data management best practices and data migration strategies.Experience with Salesforce Lightning and related technologies.Familiarity with Salesforce integration tools and techniques.If you possess the required skills and experience and are passionate about leveraging Salesforce to drive business success, we invite you to apply for this exciting opportunity as a Salesforce Business Analyst at Absa. Join us in shaping the future of our CRM capabilities and delivering exceptional value to our customers. Please note that by submitting your person
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY3OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789598&xid=1108_182678
10h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
13h
1
SavedSave
Job SummaryDetailed Job DescriptionJob title: Tertiary Education ConsultantsReporting to: Campus Business Development Manager, National Direct Sales Manager & National Business Development Manager.Salary: Basic salary, Petrol card for business related travel, Cell phone, Laptop, Commission & IncentivesHours: 45 hours, Full Time, Normal Hours 08:00am to 16:30pm, Min two Saturdays per month 09:00am to 13:00pm or as required for school events/ campus eventsLocation: At the allocated CTU CampusPurpose of the positionTertiary Education Consultants promote the CTU Brand; build relationships with TOP FEEDER schools as specified and confirmed by Head Office. Tertiary Education Consultants generate a marketing database by presenting to Grade 8 to 12 learners at various schools and events allocated to their region. Tertiary Education Consultants create promotional events and functions on campus to generate sales. Tertiary Education Consultants are required to create a strong presence at the various schools and the surrounding campus region. Tertiary Education Consultants will market various school solutions in order to build strong relations with schools.Duties & ResponsibilitiesResponsibilities & Dutiesa) School & Client Relations/ Business development • Required to build relationships with key people at schools / teachers/ principles/ parents/ prospective students • Schedule and complete presentations to grade 12 & 11 learners. • Create opportunity for first contact with learners from Grade 8 to 10. • Build relationships with funding and student loan organizations • Address customer concerns and issues in a professional and timely manner.b) Database/lead generation • Responsible for booking school appointments with TOP FEEDER schools, present to Grade 11 and 12 learners. These bookings might be extended to earlier grades where and if required. • Generate and manage the data collection against a given target • Generate no less than 60 - 80% of school learners in the allocated region • Ensure quick delivery of information cards to the campus after a presentation to ensure quick feedback to leads with all CTU information • Create events and opportunities that will ensure high lead conversion • Create a customer service/customer experience programme on campus that will ensure customer retention and minimize cancellation • Work closely with the campus team, student advisors, facilitators to ensure maximum attendance at events that will secure enrolmentsc) Overall marketing & generate enrolments • Drive brand loyalty. • Execute marketing plans. • Book appointments with schools | teachers | prospects and their parents • Liaise with the student advisors as required for consultations & events • Involved in the recruitment of the students for the next year intake • Mining and contacting of the career database • Scheduling appointments/consultations according to the school/campus targets set • Contact with the database as required for events • Work against strict a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjUzMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789383&xid=1109_186530
10h
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