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1
Responsibilities:
Exceed customer expectations by practicing customer selling techniques.
Adhere to stock loss controls in store
Ensure individual targets are met consistently
Ability to maximise and drive sales by identifying opportunities to increase turnover.
Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
Create an inspiring environment. Have fun.
Behavioural requirement:
Honesty in dealing with cash and finances
Building & maintaining relationships
Innovation & change management
Thinking adaptability
Taking ownership
Minimum requirements:
6 months of retail experience
Matric or Equivalent
Clear Criminal record
Microsoft – Computer Proficiency
Ability to communicate effectively.
Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzMwMjhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1163489&xid=1419_3028
2y
1
Responsibilities:
Assisting in managing all aspects of a store
Maximizing turnover and profit
Stock loss control and prevention
Deliver exceptional customer service by implementing customer experience strategy.
Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
Innovative visual merchandising to optimize sales
Implement all company policies and procedures.
Maintaining health & safety practices
Optimize team through creating an inspiring environment.
Align team members to Company culture and create fun.
Minimum requirements:
2 years of Supervisory experience
Matric or Equivalent
Microsoft – Computer Proficiency
Clear Criminal record
Ability to communicate effectively at all levels.
Behavioural requirements:
Inspirational leadership and passion
Taking ownership
Building and maintaining relationships
Innovation and change management
Thinking adaptability
Taking ownership
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzI4NzdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1155726&xid=1419_2877
2y
1
Responsibilities:
Exceed customer expectations by practicing customer selling techniques.
Adhere to stock loss controls in store
Ensure individual targets are met consistently
Ability to maximise and drive sales by identifying opportunities to increase turnover.
Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
Create an inspiring environment. Have fun.
Behavioural requirement:
Honesty in dealing with cash and finances
Building & maintaining relationships
Innovation & change management
Thinking adaptability
Taking ownership
Minimum requirements:
6 months of retail experience
Matric or Equivalent
Clear Criminal record
Microsoft – Computer Proficiency
Ability to communicate effectively.
Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzMwMjVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1163486&xid=1419_3025
2y
1
SavedSave
Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.We are currently looking for a Digital Marketing / Content Manager to join our dynamic team at our in-house agency.In this role, you have the opportunity to manage and improve web pages while also contributing to the development of digital platforms tailored to the companys needs. It encourages creativity and innovation within the provided platforms, and emphasizes the importance of staying up-to-date with evolving technology. Requirements:Diploma in Digital Media, Google Certifications (Google Ads, Fundamentals, Analytics, Digital Sales)Certified with in Project Management and Digital MarketingMinimum of 6 year’s work experience in relevant rolesWorking experience in Hospitality & Travel industryDigital marketing and salesProject management, organisational and analytical skillsTeam managementProficient in Paid Media channels (Google Ads & Social Ads)Experienced in conversion rate optimizationKnowledge and experience in Word pressKnowledge of HTML/CSSKnowledge of SEOExperience with CRM Responsibilities overview:SEM (Search Engine Marketing), including optimisation of current accountsGoogle AnalyticsPush MarketingSales ProgramsSEO (Search Engine Optimisation) - managing the department, keeping up to date with current trends, ensure quality content produced for the digital channelsOn Page Setup, including Meta descriptions, Alt tags, H1s and Google My businessPaid Social media (Facebook, Instagram, Tiktok and LinkedIn.Website development - including advisor for the web development team, assisting with framework, plugins and analytic integrationImproving the visibility, usability, content and conversion for the websitesContent design and managementEmail marketing - including use of Everlytic & Zoho systems, management and building of the databasesProject management of the digital marketing functionsTracking, reporting and providing analyticsManage digital budgets
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTI5Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1784082&xid=1109_185296
18h
1
SavedSave
Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and quotations on all properties within the Village N Life portfolio through the Travel Support Platform.
Minimum Requirements:
MatricTourism / Hotel qualification advantageousStrong OPERA experienceAt least 2 years in Reservations / Groups reservations
Duties and Responsibilities:
Maintain high standard of customer service through excellent communications skillsAdopting a can-do attitudeAssist in investigating and resolving customer complaintsUpsell and promote all Village and life productsQuotations done with precisionConfirmation and pro-forma invoices issued an time and according to proceduresFollow up and hand over all details of group bookings to operationsMaximise revenue sales and occupanciesAccurately record and process all reservations through various channels, and capture on OPERABook transfers and accurately record with travel company and guestMeal reservations confirmed in advance and communicated to venueLiaison with clients and VnL properties - maintain cordial relationshipsProcess amendments to reservations such as extensions, early departures etc.Manage no show reservations by investigating and recordingRecord special billing arrangementsLiaise with Reservations / finance & Sales manager for all reservations requiring credit approvalMaintain knowledge of special rates/promotionsImmediate communication to front office on the days arrivalsFollow up n provisional bookingsEnsure bookings are confirmed and payments are cleared to the bankFollow up special requests, tourism service bookings and arrival timesCommunicate any special / VIP bookings to Reservations manager and Front OfficeGuest complaints follow upAccept waitlist reservations and record on PMS
Due to the large volume of CVs received, only candidates that meet the minimum criteria will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDMxNjAyODc/c291cmNlPWd1bXRyZWU=&jid=1510416&xid=743160287
20h
1
SavedSave
Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our The Body Shop products with our customers? We have exciting opportunity in Clicks stores for Sales Advisors.
*Job Purpose:*To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximize sales. *Job Objectives:*
* To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
* To increase customer loyalty through promoting Make overs and skin consultations within store.
* To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
* To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
* To maintain high levels of store standards through daily housekeeping and merchandising principles.
* To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
* To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
* To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
*Qualifications and Experience:*
* Matric/Grade 12 (Essential)
* Diploma in Make-up and/or Skincare (Desirable)
* Experience working in a customer service environment with both sales and service target’s (Essential)
* Related work experience in make-up and skincare (Desirable))
*Skills, Abilities and Job Related Knowledge:*
* Basic Computer Literacy
* Basic retail industry principles
* Selling skills
* Interacting with customers
* Stock Management principles
* Communication skills
* Accuracy
* Interpersonal skills
* Good literacy and numeracy
* Ability to speak English and preferably one other official language
*Competencies:*
* Delivering Results and Meeting Customer Expectations
* Applying Expertise and Knowledge
* Relating and Networking
* Coping with Pressures and Setbacks
* Working with People
* Adhering to Principles and Values
*Kindly note only applicants who meet the minimum requirements will be contacted.**We are committed to the principles of Employment Equity*
*Qualifications and Experience:*
* Matric/Grade 12 (Essential)
* Diploma in Make-up and/or Skincare (Desirable)
* Experience working in a customer service environment with both sales and service target’s (Essential)
* Related work experience in make-up and skincare (Desirable))
*Skills, Abilities and Job Related Knowledge:*
* Basic Computer Literacy
* Basic retail industry principles
* Selli
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU4ODAyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247362&xid=1555_58802
2y
1
SavedSave
Group Bookings Travel Consultant.MINIMUM REQUIREMENTS: Matric CertificateTertiary Qualification in Hospitality and tourism not essential, but preferred.Minimum of 2 years’ experience in the same or similar positionLevel 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular) DUTIES & RESPONSIBILITIESS: Product KnowledgeProperty Knowledge Ensure property knowledge is distributed in organization Property details obtained from Management – property, marketing, sales, directorsEnsure details updated/loaded on PMSCommunicated to relevant personnel Policies and Procedures Ensure superior knowledge of all policies and procedures as below (but not limited to) Child/Sharing policiesGeneral reservation and booking terms & conditions – per productRefund policy and procedureCommission terms & conditionsSpecial offer termsSub BrandsDetails/terms of sub-brands within the Village & Life portfolioSuperior product knowledge is vitalProduct knowledge is a responsibility not a function Management of Property Management System (PMS) - OperaAuthorization of all staff on PMSManagement and loading of rates accurately and with detail on PMSManagement and loading of all properties on PMS accurately and with relevant detailsAssistance with all PMS details and accuracy Management of specials and promotions :Special offer details (referred from Sales Director/Executives) communicated accurately to reservations staffmanual record kept of all offersAccuracy and professionalism is vitalDue to the sensitivity and confidentiality of negotiated rates, these need to be loaded with precisionSpecial Requests – AccommodationManaging the leisure club data baseEnsure the bookings for peak are followed up on and continuously monitoredManagement of all complimentary (educational, prize, voucher, staff) stays as per V&L guidelines and ensuring no opportunity costsCommunication of upcoming educational stays to sales team and property managementAllocation of all prizes and voucher numbersManagement and assistance with all “directors friends” reservationsManagement and record keeping of all accommodation trade exchangesManagement and record keeping of all accommodation barter agreements Reservations ManagementSupervision of all Central Reservations staff, ensuring reservations are confirmed speedily, efficiently, correctly and in a friendly professional manner, ensuring all requests are met - ensuring maximum occupancy and sales. Entering all relevant information of reservation on PMS with relevant and correct informationCommunication of all provisional reservations made with correct detailsFollow up and confirmation of all bookings ensuring payment, avoiding cancellations and no-showsUtilizing special remarks option,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186267&xid=1109_73274
2y
1
Technical and Distribution Assistant Administrator will assist with setups for Own Website Booking engines, third-party sites and all distribution sites.Assist with loading rates on channel managers such as Nightsbridge, Siteminder , GDS and Tourplan etc.Assist with loading of new features and amendments of properties on all distribution’s sites.Assist with loading rates and distribution from Opera to channel managers. Competencies Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication. Unique Competencies: Trouble shooting of issues. DUTIES AND RESPONSIBILITIES Ensure up-to-date with new industry technology available for optimal digital sales.Assist with rate parity throughout all booking channels.Communicate with Travel Support & properties on new rate codes, room types.Assist supervisor with all projects that require quick turnaround time.Rate plan clean ups on channel managersSetup all integrated rate codes and packages for distributionFactual checks are done on distribution third partiesLoad rates on Nightsbridge and SiteminderWork and communicate with all distribution partners i.e Hospitality SolutionsLoad room types and map rates on new distribution sites.Assist with internal queries regards to rates, room types not being loaded.Maintain a high level of destination knowledge and tourist informationMaintain knowledge of special/rates/offers/promotions for all market segmentsResolve any rate parity issues raised by suppliersMaintain knowledge of PMS and channel management systems.Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.Uploading of new images to distribution sites.Maintenance on GDS platform. Administration Assist with monthly account recon on suppliers i.e. Nightsbridge, Siteminder, Hospitality Solutions.Assist with setup monthly history and Forecast reports for the group.Login Sheets updated and secured.Profile Opera Maintenance. To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY3MjA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244061&xid=1108_67205
2y
1
Responsibilities:
Assisting in managing all aspects of a store
Maximizing turnover and profit
Minimise shrinkage by monitoring stock related risks
Deliver exceptional customer service by implementing customer experience strategy.
Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
Innovative visual merchandising to optimize sales
Implement all company policies and procedures.
Maintaining health & safety practices
Optimize team through creating an inspiring environment.
Align team members to Company culture and create fun.
Behavioural requirements:
Honesty in dealing with cash or finances
Inspirational leadership & passion
Taking ownership
Building & maintaining relationships
Innovation & ability to deal with change management
Thinking adaptability
Minimum requirements:
3 years of Management retail experience
Matric or Equivalent
Microsoft – Computer Proficiency
Clear Criminal record
Ability to communicate effectively at all levels
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5Xzc5MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1127244&xid=1419_790
2y
1
Receptionist / Administration / Front desk SalesWe require a Vibrant person with previous experience in a motor vehicle workshop Environment..Exceptional KNOWLEDGE of Microsoft products Especially Excel is most important.Good people skills You will be required to assist clients Generate Invoices Manage Debtors and CreditorsManage CashManage Job Cards for the workshop Manage the front desk and Direct clients.Please send CV to Aw@autowizz.co.za.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126846&xid=1266_39093
2y
1
Job Output:
Revenue and efficiency
Ensure that the team and the agents key sales performance targets are met in line with business requirements
Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained
Set and maintain production standards and targets in line with departmental requirements
Meet team efficiency targets as per KPA requirements for the department
People management
Identify training needs and ensure adequate training and coaching takes place
Foster an environment that encourages and rewards innovation and challenges current methodologies, with a view to improving operational efficiencies across the business
Manage, track and improve teams absenteeism in line with required targets and Company processes, ensuring that consistency is applied
Manage staff attrition levels and promote staff engagement by ensuring adequate measures are in place to improve the culture in the department
Conduct regular performance reviews in line with department and Company policies and procedures
Identify and manage behavior in line with prescribed legislation and Company policies and procedures
Assist in the recruitment process by conducting interviews with short-listed candidates
Customer service
Attend to all escalated matters from agents and/or customers to ensure customer satisfaction is maintained
Promote excellent customer service orientation within a team of agents and across the wider business
Improve customer experience and service delivery statistics
Motivation
Initiate and participate in motivational team and departmental activities
Ensure all motivational activities are planned and implemented in line with the motivational plan to ensure buy-in from agents
Complete motivational tasks within the required timeframes
Quality control
Monitor calls and provides relevant feedback for improvement
Conduct regular coaching in order to improve the quality of service delivery
Take appropriate action when quality standards are not met or upheld
Administration and reporting
Capture required data in order to ensure all systems are up to date and accurate
Provide daily, weekly and monthly reports in line with departmental requirements
Prepare monthly & quarterly presentations for the management team and provide and share operational feedback and reporting
Ensure all documents are completed, signed and approved within the required timeframes
Skills and Competencies:
Meticulous attention to detail
Pro-activity and initiative
Judgment/Problem-Solving skills
Excellent customer service orientation
Good communication and interpersonal skills
Able to meet deadlines
Ex
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzE0OTZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1122091&xid=1419_1496
2y
1
SavedSave
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
*Job Purpose:*
* To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
* To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
* To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
* To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: Relevant Retail/Business Management qualification (External applicants)
* Desirable: Degree in Relevant Retail/Business Management
* Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
* Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
*Job Knowledge and Skills Required:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of people manageme
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxODE3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268931&xid=1555_71817
2y
1
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Companys policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Supervising
* Delivering Results and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2OTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245356&xid=1555_56923
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK2001MGR@clicks.co.za)(mailto:CLK2001MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK2001MGR@clicks.co.za)(mailto:CLK2001MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4ODM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235599&xid=1555_48839
2y
1
An international freight forwarder and logistics service provider is looking for a Business Development Manager to join their Express Department in Cape Town. The successful candidate will be responsible for developing New Business Revenue and growth through prospecting, qualifying, and closing the deal.
Development of new business
* Focus on development of New Business Revenue growth through prospecting, qualifying, and closing the deal
* Prepare tenders, reports, presentations, Approve rates for types of customers
* Generate and follow up on qualified leads in line with company specific requirements
* Analyse clients needs and propose various courier solutions accordingly and close the deal
Service Excellence
* Ensure continuous follow-up by the Sales Team on pending clients
* Manage and retain client relationships on all levels and provide a professional service including of after- sales service, client enquiries and regular follow ups
Sales and Targets and Administration
* Exceed sales objective of assigned targets by promoting and selling couriers services through professional sales targets
* Ensure consistent achievement of all relevant product/monthly targets
* Submit weekly call reports to the General Manager, this will enable him to monitor your weekly activities
* Ensure the pipeline is up to date at all time
* Manage all relevant internal administrative processes
* Attend all meetings and submit weekly stats
* Ensure commission sheets are signed off by the General Manager and submitted to HR
Product Knowledge
* Learn new products knowledge and acquire improved selling skills and communicate to the Sales Team
* Keep abreast of competition services and Markets
Communication
* Ensure effective and ongoing communication between the Sales Teams and supporting departments within the Company at all levels
* Respond and assist on all Sales department queries as communicated by the Sales Team
* Ensure effective communication with General Manager and colleagues
Knowledge & Experience
* Matric or Senior Certification equivalent
* MS Office Suite (especially Excel)
* Minimum of 5 years Sales experience, preferably from the Logistics Industry
Skills
* Excellent client orientation
* Excellent negotiation skills
* The ability to generate sales leads and close deals
* Communication skills
* Time management skills
* Ability to work under pressure
* Target driven
Attributes
* Align performance for success: Focusing and guiding others guiding others in accomplishing work objectives
* Building customer loyalty: Effectively meeting customer needs and building productive customer relationships
* Customer Focus: Developing and sustaining productive customer relationships
* Communication: Clearly conveying information and ideas in a manner that engages the audience
* Follow up: Monitoring the results of assignments
* Initiating action: Taking pro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM4ODk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231745&xid=1555_38894
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Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Companys policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Super
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM4MTEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231548&xid=1555_38110
2y
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Receptionist / Administration / Front desk SalesWe require a Vibrant person with previous experience in a motor vehicle workshop Environment..Exceptional KNOWLEDGE of Microsoft products Especially Excel is most important.Good people skills You will be required to assist clients Generate Invoices Manage Debtors and CreditorsManage CashManage Job Cards for the workshop Manage the front desk and Direct clients.Please send CV to Aw@autowizz.co.za.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126846&xid=1266_39093
2y
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SavedSave
Travel Support ManagerMINIMUM REQUIREMENTS: Matric CertificateTertiary Qualification in Hospitality and tourism not essential, but preferred.Minimum of 2 years’ experience in the same or similar positionLevel 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular) DUTIES & RESPONSIBILITIESS: Product KnowledgeProperty Knowledge Ensure property knowledge is distributed in organization Property details obtained from Management – property, marketing, sales, directorsEnsure details updated/loaded on PMSCommunicated to relevant personnel Policies and Procedures Ensure superior knowledge of all policies and procedures as below (but not limited to) Child/Sharing policiesGeneral reservation and booking terms & conditions – per productRefund policy and procedureCommission terms & conditionsSpecial offer terms Sub BrandsDetails/terms of sub-brands within the Village & Life portfolioSuperior product knowledge is vitalProduct knowledge is a responsibility not a function Management of Property Management System (PMS) - OperaAuthorisation of all staff on PMSManagement and loading of rates accurately and with detail on PMSManagement and loading of all properties on PMS accurately and with relevant detailsAssistance with all PMS details and accuracy Management of specials and promotions : Special offer details (referred from Sales Director/Executives) communicated accurately to reservations staffmanual record kept of all offersAccuracy and professionalism is vitalDue to the sensitivity and confidentiality of negotiated rates, these need to be loaded with precisionSpecial Requests – AccommodationManaging the leisure club data baseEnsure the bookings for peak are followed up on and continuously monitoredManagement of all complimentary (educational, prize, voucher, staff) stays as per V&L guidelines and ensuring no opportunity costsCommunication of upcoming educational stays to sales team and property managementAllocation of all prizes and voucher numbersManagement and assistance with all “directors friends” reservationsManagement and record keeping of all accommodation trade exchangesManagement and record keeping of all accommodation barter agreements Reservations ManagementSupervision of all Central Reservations staff, ensuring reservations are confirmed speedily, efficiently, correctly and in a friendly professional manner, ensuring all requests are met - ensuring maximum occupancy and sales. Entering all relevant information of reservation on PMS with relevant and correct informationCommunication of all provisional reservations made with correct detailsFollow up and confirmation of all bookings ensuring payment, avoiding cancellations and no-showsUtilizing special remarks option, ensuring gues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY3NzQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167162&xid=1109_67749
2y
1
Receptionist / Administration / Front desk SalesWe require a Vibrant person with previous experience in a motor vehicle workshop Environment..Exceptional KNOWLEDGE of Microsoft products Especially Excel is most important.Good people skills You will be required to assist clients Generate Invoices Manage Debtors and CreditorsManage CashManage Job Cards for the workshop Manage the front desk and Direct clients.Please send CV to Aw@autowizz.co.za.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126846&xid=1266_39093
2y
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Investment Portfolio Consultant, PaarlOur client in Paarl focuses on residential property development. They are looking for customer centric sales persons with investment skills to assist them in growing. A RECENT PROFESSIONAL PROFILE PHOTO MUST ACCOMPANY YOUR APPLICATIONEMPLOYMENT TYPE : PERMANENTSECTOR : PROPERTYSTART DATE : A.S.A.P / IMMEDIATEDUTIES:Communicate property, wealth investment and insurance options to potential investors and clientsEvaluate the requirements of each lead / potential investorDesign and propose investment opportunities and wealth management structures to potential clientsManage the investment process with the clientOngoing client and account management REQUIREMENTS:Tertiary qualificationRE5 qualified - preferred2 years’ experience in Wealth Advisory, Management and Insurances (non-negotiable)Knowledge of property investments (desirable)Excellent verbal and written communication skillsInterested? Apply on our website at www.statusstaffing.com or e-mail margaret@statusstaffing.com today.Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193176&xid=1266_51137
2y
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