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Key ResponsibilitiesFront Office Leadership & Guest ServiceLead the front desk team during assigned shifts, ensuring service excellence at all timesWelcome guests and deliver a warm, professional first impressionOversee smooth and efficient check-ins, check-outs, and billing proceduresResolve guest enquiries, requests, and complaints promptly and professionallyEnsure service delivery aligns with the hotels luxury positioningOperational & Administrative ResponsibilitiesSupervise daily front office operations and ensure SOPs are followedAccurately manage reservations, billing, and guest profiles on Opera PMSPrepare and conduct detailed shift handoversSupport staff scheduling, break management, and shift coordinationLiaise effectively with Housekeeping, Porters, Maintenance, and ManagementAssist with training, mentoring, and performance guidance of reception staffMinimum RequirementsMatric or equivalent qualificationMinimum 2 years experience as a Reception Shift Leader or Senior Receptionist within a large, branded hotelOpera PMS experience is essentialStrong guest service background in a 4 or 5-star branded hotel environmentValid South African ID or valid work permitComputer literacy including Opera PMS and Microsoft OfficeCV must be fully updated before submissionKey Skills & AttributesProfessional, confident, and guest-focused leadership styleExcellent communication and interpersonal skillsStrong organisational skills and attention to detailAbility to remain calm and effective under pressureHands-on, solutions-driven approachImpeccable grooming and professional presentationReliable, accountable, and team-orientedWhy Work With UsCompetitive market-related salaryCompany contribution toward medical aid and pension fundStaff meals on duty and uniform providedOngoing training and development opportunitiesDiscounts on dining, accommodation, and selected hotel facilitiesSupportive and professional team cultureWhy The President HotelHere, hospitality is more than service it is about genuine connection. As part of The President Hotel team, you will work alongside passionate professionals, be supported in your growth, and be recognised for your contribution.Set in the heart of Bantry Bay, between the energy of Cape Towns city life and the calm of the Atlantic Ocean, The President Hotel offers 349 stylish rooms and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, a https://www.executiveplacements.com/Jobs/H/Hotel-Reception-Shift-Leader-1260884-Job-Search-02-10-2026-04-02-17-AM.asp?sid=gumtree

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Sea Point & Three Anchor Bay

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Duties: Accountable for overseeing the day-to-day operations of assigned properties, ensuring exceptional guest experiences, property performance and alignment with the brands strategic objectives.Implement operational strategies that align with companys goals, ensuring optimal property performance and guest satisfaction.Foster a culture of excellence, teamwork and innovation among on-site teams.Manage property-level budgets, controlling expenses while identifying revenue-generating opportunities.Support the achievement of free cash flow targets by optimising resources and managing costs.Manage the daily operations of assigned properties, including check-ins, housekeeping, maintenance and common area management.Ensure compliance with all regulatory requirements and the groups operational standards.Develop and execute preventative maintenance schedules to minimise downtime and complaints.Lead, mentor, and evaluate operational staff, fostering a culture of accountability, teamwork, and continuous improvement.Implement training programs to enhance staff capabilities, focusing on service excellence and problem-solving.Build relationships with building managers, contractors and local businesses to enhance operational efficiency and guest experiences.Manage budgets, negotiate vendor contracts and identify areas for improvement without compromising quality or service standards.Foster a decentralised decision-making culture and embed an Owner-Operator mindset within the team to encourage proactive problem-solving and accountability. Reporting & Meetings: The General Manager must ensure accurate and timely reporting to inform operational decisions and support property performance improvements.Monthly Property ReportProvide a detailed property level operations report covering compliance checks, financial performance, guest satisfaction metrics and staff productivity.Identify areas of improvement across the property, team etc. Quarterly Operational Review: Deliver a comprehensive review of property performance, highlighting achievements, risks and adjustments needed.Include forward-looking plans to address operational challenges and capitalise on opportunities.Requirements: Grade 12Diploma or Degree in Hospitality Management or Business AdministrationA minimum 7+ years of hospitality experience with at least 2+ years experience in Senior Management Familiarity with PMS, POS, and revenue management systemsValid drivers license and ability to work flexible hours, including weekendsStrategic thinking with hands-on operational abilityStrong financial literacy and commercial acumenGuest-centric mindset with luxury service orientationLeadership, motivation, and peop https://www.executiveplacements.com/Jobs/G/General-Manager-1257961-Job-Search-02-02-2026-04-03-51-AM.asp?sid=gumtree

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Sea Point & Three Anchor Bay

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"job matric" in Jobs in Atlantic Seaboard

job matric in Atlantic Seaboard (3 results)

Results for job matric in "job matric" in Jobs in Atlantic Seaboard in Atlantic Seaboard