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URGENT
We are
seeking a high-energy, detail-oriented professional to join our team in Umhlanga to manage the critical journey from initial customer contact to final
delivery. This role is perfect for someone who thrives on juggling multiple
priorities while maintaining a "customer-first" attitude.
The Role
at a Glance:
* Salary: R20k+ CTC (including benefits).
* Leave: 15 days per annum.
* Start Date: Immediate (Replacement needed by
March 25th).
* Location: Based in Umhlanga.
Only
relevant job matching CVs will be considered.
Please
send your CV to Aimee Wheeler to: goldstarrecruit1@gmail.com
Key
Responsibilities:
Sales
& Customer Excellence
* Order-to-Cash Management: Manage the full
lifecycle of orders, including processing email and Shopify orders via
QuickBooks, capturing payments, and issuing credits or invoices for add-ons.
* Assist in
coordinating & planning production of orders in managing customers orders
to final delivery process.
* Client Relations: Act as the primary point
of contact for corporate and retail clients, providing status updates, sending
mock-ups, and managing walk-in customers.
* Business Growth: Proactively follow up on
quotations and call on existing and new customers to drive order placement.
Production
Planning & Operations
* Production Synergy: Update production
planners for Paul and Dispatch, and "chase" production on urgent
orders to ensure deadlines are met.
* Logistics Mastery: Book local and
international courier collections (Bob Go, TUNL, DHL) and handle complex export
documentation, including SADC and export declaration forms.
* Quality Control: Check and approve engraving
and embossing artwork before items move into production.
Administrative
Oversight:
* Account Management: Set up new wholesale and
retail accounts on Shopify and complete vendor supplier forms.
* Financial Tracking: Perform monthly
reconciliations for key accounts and chase pending payments to release orders.
Requirements:
* Must be a team player with the ability to assist
colleagues on WhatsApp and email.
* Proficiency in MS Office, QuickBooks and Shopify is highly
advantageous.
* Experience in international shipping and customs
documentation.
* Ability to work in a fast-paced environment and handle
returns/exchanges according to company policy.
Umhlanga
Umhlanga Specialist Financial Advisory firm is searching for an enthusiastic and skilled Financial Paraplanner to join our young dynamic team. Our firm specializes in providing financial advisory services tailored specifically to the healthcare sector, offering a comprehensive range of solutions to our diverse client base. Requirements:- Relevant qualifications in financial planning and short-term insurance advantageous.- At least 2 - 3 years experience in the financial planning industry, specifically short-term insurance.- Knowledge of Sanlam/PPS/MUA as well as Investment product knowledge will be advantageous.- Thorough understanding of current FSCA legislation.- Strong analytical skills to facilitate the identification of needs and the matching of appropriate solutions. FNA/ROA skills.- High degree of client and product provider engagement and communication skills.- Assist in the preparation of financial planning proposals and presentations for clients. Review client accounts and make recommendations for adjustments or enhancements to their financial plans.- Compile and submit advice containers to compliance officers. - Exceptional attention to detail and analytical skills with a structured and planned approach to work.- Sound computer skills Excel, Word, Email and Financial Planning software.Your working hours will be from 8:00am to 5:00pm, starting package from R18 000.00 per month CTC depending on existing qualifications and experience. The position comes with pension fund benefits, travel allowance and medical aid contributions.Due to the sensitive nature of our financial advisory environment and internal security protocols, applicants are requested to include a recent professional photo with their CV for identification purposes. Firm is located in Umhlanga opposite Gateway.To Apply, Email: umhlangafirm@gmail.com All personal information will be handled strictly in accordance with the Protection of Personal Information Act (POPIA) and will be used solely for recruitment and compliance purposes. If you don’t get feedback within two week, consider your application unsuccessful.
Umhlanga
Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
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