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Duties: Receive telephone calls & emails from guestsMake bookings on the system.Be readily available to deal with all guest queries and complaints.Act as host during Duty Manager ShiftsImplementation of operating systems, procedures, and guest servicesMaximise Room RevenueLiaise with Management and all other property departmentsEffective communication with members of staff as well as guests of the propertyMaximise Room RevenueDaily meetings with department staff, and attending regular HOD meetingsDepartment Administration ManagementDepartmental shift planning & controlStaff training, appraisals and disciplineFloat handlingPeriodic Room inspectionsOverall presentation of the reception and surrounding public rooms/areasPerform other relevant duties as and when requested by managementFinancial management of Front Office and Convenience Store Requirements: Grade 12A formal hospitality qualificationAt least 5+ years experience within a Hotel / Lodge in a similar roleFamiliar with general hotel booking systems.Experience on SEMPER is advantageousCalm under pressureExcellent knowledge and experience with PMS systemsGood command of English and Afrikaans, written, verbal and computerExperience with events planning and activity bookings/co-ordinationFriendly, courteous, and service-orientatedAbility to work as part of a team, as well as independently
https://www.jobplacements.com/Jobs/R/Receptionist--Reservationist-1237919-Job-Search-11-10-2025-10-03-05-AM.asp?sid=gumtree
17d
Job Placements
1
Duties: Prepare alcohol or non-alcohol beverages for bar and restaurant patronsInteract with customers, take orders and serve drinks and snacksAssess customers needs and preferences and make recommendationsMix and prepare ingredients for cocktailsPlan and present bar menuRestock and replenish bar inventory and suppliesStay guest focused and nurture an excellent guest experienceComply with all food and beverage regulations & ensure minimum lossesMaintain standards of hygiene and cleanliness in all bar areasCheck drinks presentations and temperature to make sure of its qualityEnsure everything in the bar is set-up and ready for service, including the coffee stations and all machinesAssist management in taking bar stock. Requirements: Grade 12A formal qualification would be an advantagePreferably 2+ years previous experience as a BarmanSound wine, cocktail and gin tasting knowledgePassionate about the hospitality industryExcellent interpersonal & communication skills, written and verbal (in person and telephonic)Strong customer service orientation with excellent people skillsAbility to maintain a professional working relationship with all departments
https://www.jobplacements.com/Jobs/B/Barman-1237759-Job-Search-11-10-2025-04-02-42-AM.asp?sid=gumtree
17d
Job Placements
1
Duties: Conduct immersive game drives and bring the bush to life for guestsSharing expert knowledge of the local ecosystemHost and engage with guests to ensure a 5* safari experienceManage guest transfers, ensuring smooth arrivals and departures Requirements: Grade 12FGASA NQF Level 1 / 2Minimum of 2 - 3 years guiding experience at a 5* / BIG-5 reserveBack up / Full Lead Trails certification will be an advantageValid First Aid certificatePDP (Professional Driving Permit)Minimum Tracker Level 1 certificationPFTC Rifle ProficiencySAPS Rifle CompetencyAll other relevant certifications
https://www.jobplacements.com/Jobs/F/Field-Guide-1237762-Job-Search-11-10-2025-04-02-42-AM.asp?sid=gumtree
17d
Job Placements
1
Duties: Delivery of a variety of spa services: body treatments, facials, mani & pedicures, massages, waxing, micro needling.Acknowledge & respond to guests queries, needs & expectations.Suggest & promote retail products or additional services.Being knowledgeable about all spa therapies & retail.Maintain equipment.Keep a clean & stocked room.Make sure all displays are presented fresh, clean & eye-catching.Make sure that the guest has the best experience & stay. Requirements: Relevant qualification in aesthetics ITEC; CIDESCO or SAAHSP.Minimum 3-5 years spa therapist experience.Practical experience in massage techniques, manicures, pedicures, waxing & face/body therapies, advanced facials, holistic body treatment.Passionate about healing & wellnessFluent in English.Basic computer skills.Well groomed.Excellent interpersonal & communication skills.
https://www.jobplacements.com/Jobs/S/Spa-Therapist-1237156-Job-Search-11-06-2025-10-02-54-AM.asp?sid=gumtree
17d
Job Placements
1
Duties: Lead and motivate a dedicated team to deliver world-class guest service.Oversee all departments including front-of-house, housekeeping, food & beverage, game drives and maintenance.Manage budgets, stock control and operational costs effectively.Ensure compliance with company standards, safety and environmental practices.Foster positive guest relations and uphold the lodges brand values.Work closely with reservations, marketing and head office to drive occupancy and revenue growth. Requirements: Grade 12A formal hospitality qualificationMinimum 35 years lodge or hospitality management experience.Strong leadership, communication, and organizational skills.A hands-on approach with an eye for detail and service excellence.Sound financial and administrative understanding.Passion for the bush and commitment to sustainable tourism.
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1236600-Job-Search-11-05-2025-04-02-48-AM.asp?sid=gumtree
17d
Job Placements
1
Responsibilities:Oversee daily operations of the restaurant, ensuring speed, quality, and cleanlinessLead, train, and motivate a team of front-line staff and shift supervisorsManage stock levels, supplier orders, and inventory controlEnsure compliance with food safety, hygiene, and health regulationsHandle customer queries and resolve complaints with professionalismMonitor sales performance and implement strategies to boost revenuePrepare staff rosters and manage labour costs within budgetRequirements:Minimum 23 years experience in a management role within the QSR/ fast food or hospitality industry3 years GAAP / Micros experienceStrong leadership and people management skillsExcellent communication and problem-solving abilitiesAbility to work flexible hours, including weekends and public holidaysMatric certificate(Hospitality or Business Management qualification is a plus)
https://www.jobplacements.com/Jobs/F/Fast-Food-Manager-1240106-Job-Search-11-18-2025-4-28-00-AM.asp?sid=gumtree
17d
Job Placements
1
Reporting to the Reservations Manager, the Reservations Consultant (mainly groups and provisionals) is responsible for accurately processing bookings and enquiries while delivering courteous, efficient, and professional service at all times, in line with Delaire Graff Lodges & Spa standards.Main Responsibilities:Handle all reservation enquiries, calls, and emails promptly and professionally.Accurately process and administer group reservations; managing provisional reservations and update bookings in the PMS;Ensure all rates, confirmations, deposits, guest details, and special requests are correct.Maintain organised records, booking accuracy, guest history, and statistical tracking.Check daily arrivals and ensure all bookings are properly confirmed, especially during high occupancy.Maximise revenue through effective upselling and adherence to cancellation/no-show policies.Stay knowledgeable about all room types, facilities, rates, promotions, and third-party booking channels.Communicate relevant guest or booking information to Operations, Sales, and Front Office.Identify and share potential sales leads; assist with pre-bookings of facilities.Build strong, professional relationships with guests, agents, and colleagues.Maintain a positive attitude, uphold service standards, and support general departmental tasks as needed.Requirements:MatricHospitality/Travel & Tourism diploma preferredPreferably 2 - 3 years previous experience in a Reservations role, preferably 5* or luxuryKnowledge of PMS systemsProficiency in English; knowledge of additional languages is an advantageExemplary sales skills and customer-oriented approachWell versed in various areas of travel (domestic/international, business/holidays, group/FIT)Working proficiency with OTAsExceptional guest service skillsExcellent written & oral communication skillsStrong organizational skills and attention to detailAvailability to work within opening hours on a rotational basis - public holidays and weekendsAbility to work under pressure
https://www.jobplacements.com/Jobs/R/Reservations-Consultant-Delaire-Graff-Estate-1240130-Job-Search-11-18-2025-02-00-16-AM.asp?sid=gumtree
17d
Job Placements
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1
Duties: Greet guests at assigned tables & ensure each guest has received menusKnow all items on the menu & the basic ingredients and method of preparation of each.Ensure tables are set with linens, silverware & glassesTake accurate food & drinks order, using the POS system and deliver within the specified time limitsEnsure that all orders are received timeously by bar & kitchen staffBill the guest correctlyEnsure restaurant area, fixtures & fittings are clean & hygienic.Dealing with guest complaints Requirements: Grade 12.Preferably 2 years of previous waiter / waitress experience in a similar 5* / fine-dining environmentBasic knowledge of wineHands-on experience with cash register and ordering information systemsExcellent interpersonal- & communication skills.Strong customer service orientation and active listener.Attentive and patience for customers.Comfortable in dealing with very distinguished clientele.Must be well-presented.Flexibility and Accountability.Enthusiastic personality.
https://www.jobplacements.com/Jobs/W/Waiter-1237761-Job-Search-11-10-2025-04-02-42-AM.asp?sid=gumtree
17d
Job Placements
1
One of our clients based in Claremont , is looking for a Finance Administrator / Operations to join their bakery. The primary purpose of this position is to provide support to the entire management team (senior management, Store managers) and their teams. The individual will have a dual direct reporting line to the Acting Chair and CEO and report indirectly to the Operations Manager. While the role is mainly office bound, travel may be required from time to time between company locations in Cape Town, i.e. Claremont and Cape Town CBD, thus, own car would be preferredQualifications and Experience:? Matric certificate.? Tertiary or post Matric qualification (Certificate, or diploma).? Experience in the restaurant or hospitality industry is preferred.? Experienced with any Point of Sale (POS) system.? General business acumen and office management experience (Experienced).? Highly experienced in general finance and/or accounting tasks.? Highly experienced in use of an accounting package (Xero, Sage, Pastel, or similar)? Experienced in human resources admin, recruitment procedures, performance management, and payroll admin.? Experienced with WordPress CMS (not essential).? Highly experienced in MS Word, Excel? Experienced in Google Workspace Suite Key Result Areas:Finance (25%)Human Resources and Payroll (20%)Supplier and Stock Coordination (15%)Customer Service and Liaison (20%)General Operations and Administration (20%)Primary Duties and Responsibilities:FinanceHR & PayrollSupplier & Stock CoordinationGeneral Operations & AdministrationCustomer Liaison
https://www.jobplacements.com/Jobs/F/Finance--Operations-Officer-1238517-Job-Search-11-12-2025-02-00-16-AM.asp?sid=gumtree
18d
Job Placements
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Receptionist/Switchboard Operator wanted in Stellenbosch! R12,000 - R14,000/month. Fluent in Afrikaans & English. Hospitality experience a plus. Fixed-term position. Apply now!
https://www.jobplacements.com/Jobs/R/Receptionist-1238453-Job-Search-11-17-2025-7-48-23-AM.asp?sid=gumtree
19d
Job Placements
2
2
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La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is To give our Guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESDeal with Guest queries (via phone, email and in person) and arrange assistance as necessaryProvide Guests with information about attractions, facilities, services, and activities in and around Franschhoek & StellenboschPrepare for Guests’ arrival a day before the time, making note of any special requestsMonitoring our booking system, Opera and manage the Guest profiles and relay any information to other departmentsDeliver day to day hotel services: wake-up calls, printing newspapers, day sheets, welcome letters, weather cards, bills etc. (and ensuring they are handled timeously and accurately)Managing reservations for restaurant, tours and transfersAnswer and screen all incoming switchboard calls and deal with individual requests, messages and queries from GuestsLiaise regularly with agents on Guest experience on propertyMaintain communication with all other hotel departmentsAssist with ad hoc duties as requested by colleagues and ManagementDaily itinerary review to ensure bookings are confirmed, preferences shared with departments and service providersPrepare Guests for departure, offering assistance with transport, flight confirmations, boarding passes, luggage packing and wrapping, storage, car cleaning where applicable, breakfast packs, etc.Live and breathe the companys Vision, Purpose and Values statement.REQUIREMENTS & QUALIFICATIONSMust have at least 2 years’ experience in a 5* Hotel environment.Must have at least 2 years’ experience in a Front Desk role.Degree or Diploma in Hospitality Management.Knowledge of Property Management system Opera at Operator Level.Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.Demonstrate excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Ability to multitask with excellent time-management.Ability to work under pressure with strong admin skills.Ability to take initiative and make judgement calls.Ability to take the initiative and be a leader.Must be flexible and willing to work shifts.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--La-Residence-1203080-Job-Search-07-15-2025-02-00-16-AM.asp?sid=gumtree
5mo
Job Placements
1
Duties: Conduct immersive game drives and bring the bush to life for guestsSharing expert knowledge of the local ecosystemHost and engage with guests to ensure a 5* safari experienceManage guest transfers, ensuring smooth arrivals and departures Requirements: Grade 12FGASA NQF Level 1 / 2Back up / Full Lead Trails certification will be an advantageValid First Aid certificatePDP (Professional Driving Permit)Minimum of 2 - 3 years guiding experience at a 5* / BIG-5 reserveMinimum Tracker Level 1 certificationPFTC Rifle ProficiencySAPS Rifle CompetencyAll other relevant certifications
https://www.jobplacements.com/Jobs/F/Field-Guide-1202871-Job-Search-07-14-2025-10-01-51-AM.asp?sid=gumtree
5mo
Job Placements
1
Nestled within 20,000 hectares of pristine wilderness in the Northern Cape, this exclusive off-grid safari lodge offers an intimate and luxurious experience for up to 10 guests. The lodge is seeking a dynamic Assistant Management Couple to oversee its operations. Ideal candidates will have a formal hospitality qualification and at least five years of experience in a similar role within a luxury 5-star property. One member of the couple should be a qualified Field Guide, preferably with a full trails qualification. Assistant ManagerMinimum 3-5 years experience as an assistant manager/lodge anchor in a 4/5 star lodge (Essential)Excellent understanding of all functions within a lodge operation.Strong computer literacy.Excellent Customer Relations.Professional and well-groomed.Must be of sober habits.A drivers license is essential.Trails Guide:FGASA Level 2; Full Trails or close toValid ARH & PDP and NDT.Excellent organizational and multitasking abilities.Proficiency in Microsoft Excel and Outlook for managing schedules and communication.Strong leadership and team management skills.Knowledge of safety regulations and procedures.Ability to work independently and under pressure in a fast-paced environment.Excellent communication and interpersonal skills.Must be of sober habitsKey responsibilities:Include managing all aspects of lodge operations, staff leadership, inventory control, maintenance, and financial oversight. Strong communication and leadership skills are essential, along with a genuine passion for conservation and the ability to thrive in a remote, off-grid environment.Package on offer:Live in great accommodation
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Management-Couple-1202730-Job-Search-07-14-2025-04-10-10-AM.asp?sid=gumtree
5mo
Job Placements
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