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Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
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Objective of the roleThe purpose of the role is to work collaboratively within the team and across other teams in the business to deliver exceptional customer experiences.QualificationsRelevant Commerce degree/diploma in IT, IS, Computer Science, Finance, Economics, Statistics, Investment Management or Business Management or related fields.Business Analysis certification/qualification.Agile methodologyKnowledge and Experience:A deep understanding of investment and life productsA deep understanding of South African Investment Platforms and platform operationsAn understanding of financial services regulation as it relates to investment platform providers.Experience working in an IT production support environment.Experience in implementing COBIT, ITIL or related frameworks, a distinct advantage.Exposure to production support monitoring platforms like AppDynamics, a distinct advantage.Exposure to data analysis or Business IntelligenceUnderstanding or experience creating systems for Financial AdvisersExperience in building successful relationships and working collaboratively across departmental teams and third-party vendors.Experience working in a fast paced, proactive and delivery focused environment.JIRA and Confluence experience or related tools a plusExcellent verbal and written communication skills.Computer Literacy (MS Word, MS Excel, MS Outlook, MS Visio), with MS Excel at least at intermediate level.Key responsibilitiesPart of ITSM (IT Service Management) team, facilitating change that stems from Incidents and Problem management.Assist Production support teams to investigate and resolve incidents or problems.Investigate and recommend solutions to Production problems.Prepare and facilitate requirements elicitation workshops with stakeholders to define business requirements from production support tickets and change requests.Creation of user storiesConsult and develop product backlog with Product OwnersGuide the development teams to break down large and complex user stories into simplified versions for execution.Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories.Conduct post implementation review and provide feedback to the stakeholders.Participate in sprint planning, daily scrums, testing, retrospectives, and sprint reviews.Analysis of business, system and functional requirements including as-is to-be analysis, impact analysis of changes required to existing systems and processes.Consult and co-ordinate with key stakeholders across Business and IT teams.Critically evaluate information gathered from multiple sources, reconcile information conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs.Work closely with internal Group-wide teams and external teams and vendors to deliver a successful outcome.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY5M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789618&xid=1108_182693
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Our client currently has a vacancy for the above position and wish to invite suitably qualified applicants to submit their details for our consideration.
Ideally the successful incumbent should have
Matric, grade 12 or equivalent qualification together with a minimum of 2 years’ experience in the repairing of digital and /or RF equipment to component level in technical repairs;Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite;A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN;Familiarity with Microsoft Windows operating systemsSMD component soldering skillsA good team player with above average communication skills both telephonically and in person.Proven experience in successfully interacting with customers;The ability to handle multiple responsibilities at the same time;Self-driven and enthusiastic with a strong customer service orientation;English literacy and numeracy of at least a Grade 12 level;Ability to handle all repairs according to strict deadlines;Willingness to travel for work as and when required;Professional and presentable appearance; andValid Driver’s License
The successful incumbent, will report to the Technical Manager and the responsibilities of the position include:
Perform electronic and mechanical repairs to productsProvide consultation support for installationsUndertake installations when requiredMember of the Workshop Team to provide post – sale support to company staff, business partners and end-usersMinimum 2 years repairing digital and /or RF equipment to component levelSMD component soldering skillsPersonal computer, standard office equipmentMultiple and changeable prioritiesOccasional stressful customer interfaceGood verbal and written English skillsStrong telephone skills and courteous telephone mannerEffective and tactful communication with customers, sales and other departmentsFamiliarity with Microsoft Windows operating systemsRepairs in a timely, neat and accurate manner of all defective hardware sent to the workshop by customersConfigures and test sales demo systems per demo request instructionsPerforms occasional service calls at customers locationsComplete all required documentation in accurate and legible fashionResponsible for good housekeeping and safety practicesA person who can work on his/her own with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzAyOTYxMTg5P3NvdXJjZT1ndW10cmVl&jid=1719463&xid=2302961189
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We are excited to announce that we are growing our team at our Gqeberha branch, and we are looking for a Sales Manager.
The Sales Manager is responsible for providing analysis of a company and its existing practices, and makes recommendations necessary for improvements. It will involve marketing and other related duties.
Should you wish to apply and meet the requirements please email your CV along with all supporting documents to careers@profilepersonnel.co.za
Duties
Achieve growth and hit sales targets by successfully managing the sales teamDesign and implement a strategic business plan that expands company’s customer base and ensure it’s strong presenceOwn recruiting, objectives setting, coaching and performance monitoring of sales representativesBuild and promote strong, long-lasting customer relationships by partnering with them and understanding their needsPresent sales, revenue and expenses reports and realistic forecasts to the management teamIdentify emerging markets and market shifts while being fully aware of new products and competition status
Knowledge and Skills
Tertiary qualification in related field is preferred3 -5 years’ experience within a management roleSales and Marketing Experience is essentialSuccessful previous experience as a sales representative or sales manager, consistently meeting or exceeding targetsConsulting experience would be advantageousCommitted to continuous education through workshops, seminars and conferencesDemonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationProven ability to drive the sales process from plan to closeAbility to negotiate National deals and service level agreementsWilling to travel and stay out of townStrong business sense and industry expertiseExcellent mentoring, coaching and people management skillsPeople orientated person with the ability to management sales outputsSelf-motivated individual passionate about salesStrong Problem-solving ability with an aptitude for working in a high-pressure environmentWilling to travel and stay out of town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzI5MjMyMzc4P3NvdXJjZT1ndW10cmVl&jid=1602251&xid=2329232378
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Performance parameters
Acquiring expertise on different document types (ID/DL/Passport/Visa…etc.) for more than 200 countriesTo check and verify customers’ credentials and feed them correctly in databaseTo identify and highlight fraudulent/fake/forged documentsTo meet Service Level Agreement, AHT and quality targetsTo report any bug or issue in CRMParticipate in ideation workshop and share improvement ideasAdaptable to learn new document type, process, concept and skillsEnsure adherence to process guidelines as per agreed quality standard on all SOPsEnsure that the assigned targets are achieved as per agreed SLAEnsure adherence to Company Policies and ProceduresShould be flexible to work in a 24/7 environmentEmployee Satisfaction, people development and moraleProcess performance – as per KSFs over the monthAttrition within target levelsImprovement in quality and productivityCustomer SatisfactionAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Manage teams and ensure quality and productivity targets are metDevelop strategies on the floor for reducing attrition and improving employee satisfactionDocumented monthly performance review of Assistant ManagersConduct quarterly and annual appraisals of agents and Assistant Managers and consequently make development plans for themMentor Agents and TLs for their growth and developmentDrive reward and recognition activity on the floorDrive process improvement activity on the floor using Process Excellence methodologyReview Performance of the KPIs on a near term basis and develop plans for improvement in performanceStay in touch with the Client at the Process Owner level on regular basis to review progressEnsure compliance with internal policies and procedures, external regulations and information security standards
Competencies & Skills
Prior Back Office ExperiencePeople management and leadership skillsCapability to conduct an appraisal discussionCapability to communicate with large teamsAppreciation of the domain needs of the process and its key driversReasonable level of business perspective regarding the internal functioning of a BPOGood clien...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTAwODI3ODc/c291cmNlPWd1bXRyZWU=&jid=377177&xid=250082787
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Job Purpose
Successfully support the management of a team of Destination Specialists. Lead the team to operationalise agent requests seamlessly and continuously improve service standards. Successfully quote and operationalize profitable tour products for existing as well as new clients.
Key Responsibilities
Sales
Effectively cost productsUnderstand the market and margin controlBuild up and maintain agent / supplier relationshipsSource new products if and when requiredDevelop in cooperation with General Manager business and product strategy to secure additional business from agentsWork closely with the team to achieve goals
Operations
Quote and design successful, creative itineraries and proposalsCapture and confirm bookings in TourplanNegotiate with suppliers for better rates, cancellation policies, FOC’s, value adds etc.Find new suppliers that offer a good/better service and better ratesContinuously and proactively monitor client feedback and improve operational processesFollow up on own quotes as well as assist in monitoring the team’s quote overviewSuccessfully run groups / series bookingsHandling the 24hour emergency phonePrepare guide documentation and brief guide before travel dateWork closely with tour guides whilst on tourUtilise expertise to improve in conjunction with GM the team’s operational excellencePass on Tourplan knowledge to the team via training/coaching sessions
Product
Ensure the team is up to date with regards to new product, product development, news and changes relevant to the groups teamSupport groups and procurement in a seamless process from negotiating to loading rates in Tourplan
Financial
Reconcile supplier invoices for processingAssist debtors’ clerk with invoicing / collection queriesReconcile tour guide expense sheets on completion of tours and check guide salary invoices
Additional responsibilities
Participate in supplier training and workshopsReduce the transaction turnaround timeDemonstrate good communication skills and customer careStay current on events and changes of suppliers and productTravel on educationals and familiarizations trips, including hosting agents at times
Sundry Areas
It is expected of all employees to perform not only the tasks mentioned in the job description, but also directly allocated or extraordinary tasks that could arise.
Should y...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODgyMTgzMzg3P3NvdXJjZT1ndW10cmVl&jid=1484495&xid=2882183387
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Main purpose of the job
Provide customer support by attending routine services (per OEM standards) vehicle repairs, on-road repairs and preventative maintenance in the workshop.
Requirements (qualifications, experience & skills)
Grade 12/Matric/National Senior certificateDiplomaCompleted Mechanic or Electrical qualification, related to Mechanical & Electrical repairs and diagnostic equipmentAdvantage - Certified DAF Master technicianMinimum of 4 years experience in a workshop environmentExperience with Truck repairs is essentialRoadside repair and vehicle diagnosis, Experience in Major component, Mechanical & electrical repairs and diagnostic equipmentIdeal: Previous experience of DAF vehicle maintenance and repairs
Role responsibilities
Diagnose vehicle mechanical faults and repair requirements accuratelyDiagnose vehicle electrical faults and repair requirementsRepair & maintain vehicle/s as assignedConclude job card/s accurately for all workshop activitiesComplete root cause analysis of major component failuresAttend to breakdowns, including stand-by service (day and night)Maintain levels of productivity and efficiency as instructedPerform shift work when requiredManage all Repair Shop Assistants in the workshop and ensure: all tools and equipment is in a safe area before and after usage, and in working orderDamaged tools reported in the workshop, by Service Technicians, are attended to with priorityManage all Repair Shop Assistants in the workshop and ensure the work area is safe prior to starting work
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTE4NDY4Njg2P3NvdXJjZT1ndW10cmVl&jid=376544&xid=3918468686
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Main Purpose of Job
Assist the service technician and execute technical tasks, in completion of repairs and services on Trucks and related equipment.
Responsibilities:• Attend to repair and maintenance as assigned• Assist with on-road repairs under the supervision of the Service Technician• Maintain levels of productivity and efficiency as instructed• General workshop duties: (examples and not limited to)- Cleaning the workshop- Neatening areas in workshop where space is required- Assist with safely moving and washing trucks- Attend mandatory DAF per E-portal and company requirementsAdditional general responsibilities as required by the Service Technicians, Workshop Foreman and Branch Service Manager on site• Ensure that all tools and equipment is in a safe area before and after usage, and in working order. Where tools have become damaged, immediately report to Service Technician and /or Workshop Foreman on site• Ensure the work area is safe prior to starting work- Where areas are unsafe or not in an acceptable working condition, attempt to clean, dry the area and if more complex, report to Service Technician and/or Workshop Foreman for assistance- Regular toolbox inspections, report missing or damaged tools to Supervisor or Foreman• Ensure all recyclable items, i.e. paper, plastic, glass, or metal items are disposed of in the correctly allocated recycle bins or allocated areas- Ensure all actions are conducted in a neat manner taking into account health, environmental and safety factors
Required Qualifications/Experience
Grade 10 / NQF level 2 with exposure to Technology and technical practical workA certificate or Diploma in Vehicle repairs, mechanics or related filed will be an advantageA minimum of one-year experience in a workshop environment and experience in basic vehicle repairs essentialPrevious experience of DAF vehicle maintenance in a workshop (Per MEIBC codes based on years’ experience)
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjgyNjk2MzY2P3NvdXJjZT1ndW10cmVl&jid=376542&xid=2282696366
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Refurbish uplifted equipment from site closuresRefurbishing and servicing all equipment uplifted from sites where necessary or where instructed by the National Field Manager.Repairing of all uplifted equipment and managing the entire repairs processCreating refurbished equipment from unrepairable equipmentGetting involved in the repairs process and filing in where necessary for Workshop AdministrationAssist with managing the repairs queue
Primary Responsibilities for the Role
Repair process
Provide support to the current workshop admins, field technicians and managementRepair all equipment nationally which is uplifted from sitesMake sure stock availability for equipment repairsMake sure all equipment we hold we create refurbished optionsRepair all out of warranty equipmentMake sure the in-warranty repair process is understoodMake sure they understand all suppliers and contactsWork with stock controllers to make sure you have enough workshop spares availableDo all Oracle hardware courses available and stay current with Oracle versions
Refurbishment Process
Meet with the Micros Hardware Manager to be briefed on any special requirements.The Micros Workshop Technician will ensure that, to the best of his/her ability, the project will be completed within schedule.Be able to liaise with Support Staff/ Projects Manager and manage the job assigned or any other dealings that the company deems fit.The WSM must sign for all equipmentThe WSM will test all the equipment and submit the details to Projects for quotingThe necessary servicing, repairs etc. will be done and the equipment stored in the workshop storeroom until it is staged for re-installation, at which stage the staging technician will sign receipt of it.The WSM is to maintain a file on all the equipment moving through the workshop.Any piece of equipment not working after servicing will be deemed to have been damaged by us and the customer will not be charged for the repair (disciplinary action may be taken if necessary).
Support Assistance
The Micros Workshop Technician is required to support the products assigned to him/her.Clients on ‘Stop Support’ are not to be supported without authorization by Management.All support calls are to be logged on the in-house call logging system according to the Micros logging standards.The Micros Workshop Technician to be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.The Micros Workshop Technician must assess the problem and assign a correct priorityAll logged calls are to b...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDc0NDk3MzQ/c291cmNlPWd1bXRyZWU=&jid=948025&xid=547449734
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Main purpose of the job
Provide customer support by attending routine services (per OEM standards) vehicle repairs, on-road repairs and preventative maintenance in the workshop.
Requirements (qualifications, experience & skills)
Grade 12/Matric/National Senior certificateDiplomaCompleted Mechanic or Electrical qualification, related to Mechanical & Electrical repairs and diagnostic equipmentAdvantage - Certified DAF Master technicianMinimum of 4 years experience in a workshop environmentExperience with Truck repairs is essentialRoadside repair and vehicle diagnosis, Experience in Major component, Mechanical & electrical repairs and diagnostic equipmentIdeal: Previous experience of DAF vehicle maintenance and repairs
Role responsibilities
Diagnose vehicle mechanical faults and repair requirements accuratelyDiagnose vehicle electrical faults and repair requirementsRepair & maintain vehicle/s as assignedConclude job card/s accurately for all workshop activitiesComplete root cause analysis of major component failuresAttend to breakdowns, including stand-by service (day and night)Maintain levels of productivity and efficiency as instructedPerform shift work when requiredManage all Repair Shop Assistants in the workshop and ensure: all tools and equipment is in a safe area before and after usage, and in working orderDamaged tools reported in the workshop, by Service Technicians, are attended to with priorityManage all Repair Shop Assistants in the workshop and ensure the work area is safe prior to starting work
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTMwOTAwMT9zb3VyY2U9Z3VtdHJlZQ==&jid=376543&xid=25309001
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Looking for someone with strong work ethic, that is well organized and able to hit the ground running on multiple customer projects. The ideal candidate has experience implementing CRM systems and have an understanding of Sales, Service and Marketing principals; experience with the Dynamics 365 Customer Engagement (CRM) is essential. The D365 CE Functional Consultant is the conduit between the client’s business users, stakeholders and technical team; is comfortable in front of clients and experienced and confident at leading workshops, eliciting requirements, crafting solutions and articulating CRM concepts.
Excellent written and verbal communication skillsTeam-player that is positive, proactive and a motivated self-starterKnowledge and experience with build and release managementStrong analytical and problem-solving skillsExcellent leadership, team building and relationship management skillsExcellent time management skillsRemain flexible on changing workloads
At least 5+ years of experience in enterprise business application development and delivery OR 5+ years Commercial experience with Dynamics CRM Dynamics 365 Customer Experience is essential Active and current Microsoft Dynamics 365 CE certifications requiredMinimum of 5 years’ experience in CRM implementation, configuration, system design or related business experienceStrong project implementation and working experience using Microsoft Dynamics 365 CEExcellent knowledge of the Dynamics 365 Product and hands on experience configuring the product including: Entity Creation, Workflows, Business Rules, Business Process Flows etc.Strong project experience translating client business needs into software capabilitiesAt least 2 years’ experience with system integration or user acceptance testingAt least 5 years’ experience with business process design or re-engineeringAt least 5 years’ experience implementing or using CRM systems to support sales and marketing functionFamiliarity with SQL reports / SQL databaseContribute to the transfer of functional requirements to development and test teamsAbility to educate end-users on Dynamics 365 functionsPower Platform and Power Automate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM0MDA0NTM0P3NvdXJjZT1ndW10cmVl&jid=1188025&xid=1134004534
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Purpose of the Job
To represent the company and provide a meet & greet and concierge service to travellers.
Scope
To represent the company in accordance with the standards and requirements.
PRINCIPLE ACCOUNTABILITIES & RESPONSIBILITIES
Meet and Greet
To meet and greet travellers at Cape Town International AirportEnsure that signage for travellers is presentable and visible to arriving travellersEscort travellers to their vehicles and/or accompany guests to place of accommodationAssembling Group travellers and escorting groups to their vehicles
Customer Service
Prepare personalized welcome documentation for travellers including 24-hour emergency contact detailsMeet with travellers within 24 hours of their arrival at their place of accommodation (within reason) and brief travellers on their itineraryCheck services booked and reconfirm where necessaryReceive and resolve any complaints from travellersManage calls received on the 24-hour emergency contactProvide support to travellers throughout their journeyProvide support in case of accidents and sickness
Concierge Services
Gain an understanding of the travellers’ needsSuggest appropriate activities, restaurants and excursionsArrange gifts for special occasionsManage and resolve client complaintsProvide support in case of accident/illness of travellersManage emergency support phone 24/7
Administration
Full understanding and follow-through of all divisional procedures and policiesSubmit timeous reports as requested and adhere to deadlinesMaintain complete confidentiality with all company intellectual capital
Teamwork
To build and maintain good relationships within the teamPro-actively get involvedAssist in areas of expertiseFlexibility to assist colleagues out of normal office hours, when and if required
Learning and Development
Continuously develop product knowledge, attend industry events / seminars / conferences, and participate in supplier workshops, educationals and trade showsKeep abreast of industry trendsAttend all internal training interventions
Values
Passion – Energy and Excitement and enthusiasm in all we do!Innovation – Our desire to make changes by introducing new methods, ideas or product for the benefit of all stakeholdersRespect – I value myself and others (stakeholders), the environment and div...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDIxMzYwNjQ3P3NvdXJjZT1ndW10cmVl&jid=1317269&xid=4021360647
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PURPOSE OF THE JOB
The Talent Acquisition manager partners with the recruitment team together with the Hiring managers to oversee the sourcing, interviewing, evaluation and successful placement of top talent within the organisation both in the contact centre and support environment.
Key Responsibilities
People Management
Responsible for the day-day management of the recruitment teamDeal with all disciplinary issues arising within the departmentLeave authorisation & attendance managementPerformance Review and monthly 1-1 to be conductedConduct regular team meetings with staff to update them on what is required by the businessSit in on meeting conducted by the recruitment team to provide support and direction where neededProvide guidance and support to the team when requiredAllocation of work to the team and management of output
Capacity Management
Manage capacity planning activities in line with the budgetWork with marketing to define advertising requirementsMonitor the effectiveness of the advertisingImplement staff referral programAnalysis of best sources of candidates and build strategy to maximise attraction opportunityConduct regular workshops on recruitment techniques with Hiring managersOngoing profiling exerciseProactively source and engage candidates through use of social media and other online tools, measuring effectiveness of eachPartner with the various sales managers to understand the departments recruitment needs and individual portfoliosSit in on interviewsConduct collaboration sessions with the hiring manager and recruitment officers to ensure alignmentSit in and contribute to senior level interviewsDeliver on key initiatives including Inclusion, Diversity and EquityLiaise with required service providers to ensure effective delivery (MIE, Agencies , Payspace, Pnet, etc)Sign off on all adverts before it goes live
Reporting
Provide insights on effectiveness of recruitment activitiesDaily reporting on progress against capacity planMonthly reporting against set metrics specifically around time to fill, cost per hire, month 1 performance, CTEvaluate current recruitment practices and build a culture ...
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Ideally my client is looking for someone who has strong Credit Risk and Marketing with most importantly process mapping / process modelling experience.
Job Description
Key Performance Areas:Business Analysis Planning and Monitoring• Identify the appropriate stakeholders• Determine the activities required to successfully complete the business analysis.• Track and communicate the progress of work items throughout the SDLC.• Accurately estimate the required business analysis of work items.• For analysis purposes, have a detailed understanding of the source system (includingaccounting structure, rules and calculations)
Requirements Elicitation, Management and Collaboration• Investigate, evaluate, design and propose solutions to address business requirements.• Validate that the stated requirements match the stakeholders’ expectations.• Work with project stakeholders to identify, model, and then document their requirements andbusiness domain details.• Structure the requirements in the agreed format so that it is understandable by all stakeholders• Ensure the timely analysis and documentation of business requirements for the delivery team.• Strong interpersonal and communication skills to help the team work together and to providea good service.• Communicate the requirements to all stakeholders and obtain stakeholder sign off within theestimate.• Facilitate meetings, give presentations, resolve conflict and negotiate and influence others.• Workshop with a group to capture several independent sources of information relating to theproject, gaining consensus where possible.• Capture areas of opposing opinion.
Requirements Analysis• Ensure that requirements are prioritized.• Use a combination of text, matrices, diagrams and formal models to conceptualise therequirements.• Define Assumptions, Constraints and Risks.• Ensure that requirements specifications meet the necessary standard of quality.• Validate that all requirements support the business architecture.
Solution Assessment and Validation• Ensure that the proposed solution meet the stakeholders’ requirements.• Assist the testing team to ensure the solution is validated against the business requirements• Assess whether the organisation is ready to make effective use of the solution.Enterprise Analysis• Identify new capabilities required to meet the business need.• Define which new capabilities a project iteration will deliver.Life Cycle Management• Act as interface with business and the delivery team during the SDLC.• Understands and can describe the basic function of the business’s core system.
Qualific...
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Red Ember Recruitment is currently recruiting for Sage X3 Functional Consultant .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required
3+ years Sage X3 implementation and supportCompleted min 1 Sage X3 V12 implementation projectCertified Sage X3 Functional ConsultantGrade 12 or Matric EquivalentTertiary Certificate, Diploma or Degree in Computer Systems or equivalent desiredExperience as an ERP Implementation ConsultantImplementing Sage X3Understanding of ERP software implementation project life cycles & implementation methodologies.Solid understanding of basic accounting principles and dataConsulting background with a record of delivering complex technical solutions within defined timeframes and budgets.Strong business expertise, a keen understanding of business needs, and ability to ensure technical solutions, strategies, practices, and deliver business and customer value.Experience translating business requirements into solution specifications.Experience leading requirements definition and design sessions through the use of interviews, surveys, user workshops, product/prototype demos, etcSuccessful track record of delivering on agreed-upon business objectives and performance on key metrics.Ability to effectively document business and technical designs.Ability to effectively prioritize and execute tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.Strong relationship and social skills with the ability to build and manage a strategic external industry network.Effective communicator - superb listener and communicator; able to assess a situation quickly to understand and exceed customer and team member needs.Customer-focused - with a sincere desire to help; calm under pressure and able to reassure customers that so that they remain our customer.Drive for results – has a bias for taking action; works with a sense of urgency to find solutions to problems.Collaborative - able to work independently and as part of a group; takes pleasure in providing a positive attitude to the team and a high level of service and quality to customers.
RESPONSIBILITIES:
Achieve high customer satisfaction.Plan, design, develop, and launch efficient information systems and oper...
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Position Overview:We are seeking a skilled and experienced Dental Equipment Technician to join the team. As a Dental Equipment Technician, you will play a crucial role in maintaining and servicing dental equipment to ensure optimal functionality and performance. The ideal candidate should possess a strong technical background in dental equipment, excellent problem-solving skills, and the ability to work independently.Responsibilities:Equipment Maintenance and Repair:
Perform routine maintenance, inspections, and repairs on various dental equipment, including dental chairs, X-ray machines, sterilizers, suction systems, and handpieces.Diagnose equipment malfunctions, identify root causes, and implement appropriate repairs and adjustments.Follow manufacturer guidelines, technical manuals, and safety protocols for equipment maintenance and repair procedures.Conduct regular calibration and testing of equipment to ensure accuracy and compliance with industry standards.Keep detailed records of equipment maintenance, repairs, and service history.Troubleshooting and Problem-solving:
Customer Support:
Interact professionally with dental professionals, office staff, and customers to address their equipment-related inquiries and concerns.Provide technical support and guidance over the phone or in-person to help customers troubleshoot minor equipment issues.Advise customers on equipment upgrades, preventive maintenance schedules, and potential improvements to enhance equipment performance and longevity.Deliver exceptional customer service by demonstrating expertise, responsiveness, and a commitment to customer satisfaction.
Inventory Management:
Monitor and maintain an inventory of spare parts, tools, and equipment necessary for repairs and servicing.Coordinate with suppliers or vendors to order replacement parts and ensure their timely delivery.Keep accurate records of inventory levels, usage, and costs related to equipment repairs and maintenance.Collaborate with the procurement team to source cost-effective parts and equipment while maintaining quality standards.
Compliance and Safety:
Adhere to all applicable regulations, guidelines, and safety protocols governing the repair and maintenance of dental equipment.Stay updated on industry advancements, technological developments, and best practices in dental equipment maintenance and repair.Participate in training programs, workshops, and seminars to enhance technical knowledge and skills.
Qualifications:
High school diploma or equivalent (required); additional technical certifications in dental equipment repair (preferred) and/or electrical/electronic knowledge in the medical industry.Proven experience as a Dental Equipm...
https://www.ditto.jobs/job/gumtree/3135165375?source=gumtree
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Please note this position is onsite and based in Kuilsriver.
Candidate must possess ETL experience.
Job Description
Key Performance Areas:Business Analysis Planning and Monitoring• Identify the appropriate stakeholders• Determine the activities required to successfully complete the business analysis.• Track and communicate the progress of work items throughout the SDLC.• Accurately estimate the required business analysis of work items.• For analysis purposes, have a detailed understanding of the source system (includingaccounting structure, rules and calculations)
Requirements Elicitation, Management and Collaboration• Investigate, evaluate, design and propose solutions to address business requirements.• Validate that the stated requirements match the stakeholders’ expectations.• Work with project stakeholders to identify, model, and then document their requirements andbusiness domain details.• Structure the requirements in the agreed format so that it is understandable by all stakeholders• Ensure the timely analysis and documentation of business requirements for the delivery team.• Strong interpersonal and communication skills to help the team work together and to providea good service.• Communicate the requirements to all stakeholders and obtain stakeholder sign off within theestimate.• Facilitate meetings, give presentations, resolve conflict and negotiate and influence others.• Workshop with a group to capture several independent sources of information relating to theproject, gaining consensus where possible.• Capture areas of opposing opinion.
Requirements Analysis• Ensure that requirements are prioritized.• Use a combination of text, matrices, diagrams and formal models to conceptualise therequirements.• Define Assumptions, Constraints and Risks.• Ensure that requirements specifications meet the necessary standard of quality.• Validate that all requirements support the business architecture.
Solution Assessment and Validation• Ensure that the proposed solution meet the stakeholders’ requirements.• Assist the testing team to ensure the solution is validated against the business requirements• Assess whether the organisation is ready to make effective use of the solution.Enterprise Analysis• Identify new capabilities required to meet the business need.• Define which new capabilities a project iteration will deliver.Life Cycle Management• Act as interface with business and the delivery team during the SDLC.• Understands and can describe the basic function of the business’s core system.
Qualification:• 3-year tertiary qualification ...
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Main Purpose
Responsible for the development and management of project schedules within MS Project as well as Primavera P6. Facilitation of schedule QRA workshops, building models and reporting on the results. Ensures that quality is maintained.
Consulting Areas
Lesson LearnedGeneral ConsultingWorkshop FacilitationProject ReviewsSystemic Risk AssessmentSchedule QRA’sPlanning Support Services
Experience and Qualifications
Must be proficient in Microsoft Project and Primavera P6 scheduling3 - 5 years project management or project planning experience in construction or mining projectsClient Relationship and Stakeholder Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTY5NDk5MTI3P3NvdXJjZT1ndW10cmVl&jid=1430084&xid=1169499127
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Job Purpose:
Assists Project Managers during the development of major projects from commencement to completion. Monitors progress of the development projects within his/her area of responsibility and assists the Project Manager with the documentation when necessary.Key Stakeholder Management including Communication and InteractionInternal: Executives, Relevant Committees and Workgroups, Functional areasExternal: members and non-members, PCH PG representatives, PSO’s, SOs TPPP’s, South African Reserve Bank, National Treasury, Financial Sector Conduct Authority, International Payment System Bodies and Regulators.
Project Management Support:
Performing project administrative functions such as organise and coordinate meetings, planning sessions, scoping sessions and workshops and associated logistics within time requirementsEnsuring that meeting rooms are prepared, and all technology are functional to allow for effective engagementsRecord minutes, decisions, risks, issues, and actions at meetings and on time distribution of all documentation/reports and filing of project documentation (Project Administration Audit Checks)Keep an action log and follow up on agreed actions from meeting with Project Managers or Project StakeholdersHandle general project communication and administration activitiesAssist and/or prepare project performance reports, dashboards and/or presentations to provide a comprehensive view of a projectProvide support to project managers with changes in existing projects or execution of additional projects that cause changes to project schedulesEnsure accurate distribution of reports to relevant stakeholdersFacilitate approval/sign-off processesIdentify potential risks involved on delivery and timelines
Stakeholder Management:
Build and maintain sound relationships with project stakeholdersUnderstand the deliverables of internal and external project stakeholders and contribute to success through support
Networking:
Cooperate and work with others, encourage a positive team spiritExercise considerable degree of initiative in the execution of duties and perform duties independentlyPortray a professional image and high degree of social skill when dealing with colleagues and stakeholdersKeep abreast of changes and trends in project management
Education and Experience Required:
8 - 10 years of hands-on experience as a project administrator or coordinator, with at least 8 years and more involved in complex multidisciplinary projects or multiple projects/programmes in the financial services and banking industry.A tertiary qualificati...
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Identifying and Acquiring New BusinessConduct process evaluations and introduce constant improvement initiatives utilising the latest technology available.Maintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.Preparing Proposals and QuotationsNegotiating Service Level agreementsProviding Pre-Sales and Post-Sales Support.Providing Product Education and Advice.Projects – Specialized solutions.Maintain an up to date pipeline of prospects in accordance with company procedures.Using the Weekly call planner (SPI Tool), to work out daily priorities, log and track all contacts and companies at every stage of the sales process with prospects and clients.To provide accurate, detailed and timely information regarding all prospects and sales activities to the sales manager weekly through a One on One session using the IRAS (internal program)Keep contact with the workshop in terms of customer’s tool repairs.Manage product pricing and communicate price increases as they occurAchieve if not exceed monthly sales targets
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