Technical Engineer

Our client currently has a vacancy for the above position and wish to invite suitably qualified applicants to submit their details for our consideration.

Ideally the successful incumbent should have

• Matric, grade 12 or equivalent qualification together with a minimum of 2 years’ experience in the repairing of digital
  and /or RF equipment to component level in technical repairs;
• Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite;
  A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN;
• Familiarity with Microsoft Windows operating systems
• SMD component soldering skills
• A good team player with above average communication skills both telephonically and in person.
• Proven experience in successfully interacting with customers;
• The ability to handle multiple responsibilities at the same time;
• Self-driven and enthusiastic with a strong customer service orientation;
• English literacy and numeracy of at least a Grade 12 level;
• Ability to handle all repairs according to strict deadlines;
• Willingness to travel for work as and when required;
• Professional and presentable appearance; and
• Valid Driver’s License 

The successful incumbent, will report to the Technical Manager and the responsibilities of the position include:

• Perform electronic and mechanical repairs to products
• Provide consultation support for installations
• Undertake installations when required
• Member of the Workshop Team to provide post – sale support to company staff, business partners and end-users
• Minimum 2 years repairing digital and /or RF equipment to component level
• SMD component soldering skills
• Personal computer, standard office equipment
• Multiple and changeable priorities
• Occasional stressful customer interface
• Good verbal and written English skills
• Strong telephone skills and courteous telephone manner
• Effective and tactful communication with customers, sales and other departments
• Familiarity with Microsoft Windows operating systems
• Repairs in a timely, neat and accurate manner of all defective hardware sent to the workshop by customers
• Configures and test sales demo systems per demo request instructions
• Performs occasional service calls at customers locations
• Complete all required documentation in accurate and legible fashion
• Responsible for good housekeeping and safety practices
• A person who can work on his/her own with minimum supervision