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Helpdesk Agent Area: Pretoria EastSalary: R15000 P/MHours of work: Hours of work is based upon a forty-five-hour week, Mondays to Saturdays, with a 30-minute lunch break after five hours of consecutive work. You will further be expected to start on a rotation basis either at 05H30, 07H00, 08H00, 09H00 or 09H30, depending on the Internal published Support Schedule. Normal business days, excluding Saturdays are based on an 8 hour working day. Duties 1. Assist clients with all support queries Monday to Saturday as per rotating schedule2. Handle Escalated and overflowed queries3. Escalate all queries that are not solved to Management4. Successfully Call logging on database Skills & Qualifications & Requirements Matric / Grade 12Experience:1-2 years in similar position in IT Support or Customer Care ServicesProven track record, preference will be given to candidates with extensive customer care management. Valid drivers license and own reliable vehicle A MUST (Required for early shifts when public transport is not available) English Read & Write a mustFluent in an African Language is a must3rd language an added advantageAbove average knowledge of Operating systems such as Windows XP, Vista, Win7, Knowledge in Anti-Virus programs & Internet BrowsersKnowledge in Remote Desktop Software (Team viewer Advantage)Troubleshooting Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1NTUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193083&xid=1109_75553
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Job Discription: A fast-growing Debt Review company in Menlo Park, Pretoria, requires dynamic and driven Debt Review Consultant who Love to make sales.A lifetime opportunity to take your career to the next level on selling specialized products to over-indebted consumers.If you have a minimum of 2 years of tele sales experience in, financial services, and especially in debt review you will be a strong candidate for this position.We need people who are leaders in their field and have a strong innovative sales approach. Roles and Responsibilities: 1. Manage to make your targets on a monthly basis2. Work according to scripts. Product knowledgeis accentual and continuous training will be provided. Requirements: 1. Incumbent is required to have experience indebt review sales a must2. Matric3. Must be bilingual, good understanding of the English language as well as other languages.4. Must be a team player and be sales and target driven.5. Communication skills, including a clear, confident speaking voice.6. Ability to work under pressure and to targets set.7. Candidates must be familiar with lead management and data performance8. PLEASE NOTE ONLY CVS WITH DEBT REVIEW SALES EXPERIENCE WILL BE CONSIDERED.Job Types: Full-time Night Shift, Permanent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0NzE2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215955&xid=1109_84716
2y
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Our Client a Private Hospital based in the Pretoria area is looking for a Qualified Registered Nurse ICU
3 + years’ working in Adult ICU
3 + years’ experience in Total Patient Care
3 + years’ experience in Administration
3 + years working as a Shift Leader
3+ years’ experience doing Doctors rounds and following up on Doctors orders
3 + years’ experience with ensuring the Patients safety
3 + years’ experience with Stock Control
3 + years’ experience with Stock and Equipment Stock taking
3 + years experience checking the Emergency Trolley
Have a level of clinical competence
Problem-solving
Ethical behaviour
Knowledge of Computers
You need to be a Registered/Professional Nurse who is registered with the South African Nursing Council and have a Sanc Receipt.
You need 3 + years’ experience in Adult ICU
Qualifications:
Sanc Receipt
Diploma in Nursing (General, Psychiatry, Community, Midwife/Accoucheur) or Bridging Diploma in General Nurse
BCur or Diploma in Medical & Surgical Nursing Science (Critical Care Nursing)
Market related
Have a level of clinical competence
Problem-solving
Ethical behaviour
Knowledge of Computers
You need to be a Registered/Professional Nurse who is registered with the South African Nursing Council and have a Sanc Receipt.
You need 3 + years’ experience in Adult ICU
Qualifications:
Sanc Receipt
Diploma in Nursing (General, Psychiatry, Community, Midwife/Accoucheur) or Bridging Diploma in General Nurse
BCur or Diploma in Medical & Surgical Nursing Science (Critical Care Nursing)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2Mjg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191425&xid=1555_26289
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Job description/responsibilities: MAIN PURPOSE:To ensure the optimal performance of machinery and equipment by performing fitting tasks, diagnosing faults, and conducting repairs or preventative maintenance when required, adhering to the standards of the peanut manufacturing industry. Key Results Areas / Accountabilities:Inspect, assess, and diagnose faults in machinery and equipment.Perform routine maintenance tasks, including replacing parts, cleaning machinery, and lubricating moving parts.Read and interpret mechanical drawings and specifications to understand fitting requirements.Use a range of tools and engineering techniques to maintain and repair mechanical plant machinery and equipment.Collaborate with the engineering team to implement machine improvements and modifications.Ensure all work complies with safety standards and regulations.Document maintenance and repair work for record-keeping.Provide regular updates to the lead engineer and other stakeholders on the status of maintenance projects.Respond to emergency electrical breakdowns and resolving them in a timely manner. KEY OUTCOME INDICATOR:Reduction in machinery downtime due to maintenance and repairs.Number of preventative maintenance tasks completed on schedule.Compliance rate with safety and environmental regulations.Accuracy and timeliness of maintenance documentation.Stakeholder satisfaction rate with maintenance tasks. Job Qualifications, Skills & Experience:Qualifications: Grade 12 (Matric). Certificate or diploma in Mechanical Engineering or related field. Relevant trade certification as a Mechanical Fitter.Experience: Minimum 3 years’ experience as a mechanical fitter, preferably in the food or peanut manufacturing industry.Skills: Experience in using various tools and equipment for fitting tasks.MS Office Suite knowledge and proficiency.Strong mechanical aptitude and problem-solving skills.Ability to read and interpret mechanical drawings and specifications.Knowledge of safety standards and regulations.Good communication and teamwork skills.Ability to work under pressure and handle emergency breakdowns.Able to lift min 15kgWork in shifts. NB: In the absence of relevant qualifications, experience in the relevant field and at the relevant level will be considered
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzg1OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778661&xid=1109_183858
5d
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Reach Stacker operator ; Transport large structure; construction; Mining; 45 tons ; Containers; 5 stack rows.
Duties & Responsibilities:Loading and unloading 40 Feet ISO shipping containers.
Stacking containers, 5 row high in allocated areas.- Warehouse / Container Park loading and unloading trucks, shipping containers, general forklifts- Experience operating a Container Forklift- Ability to Load and Unload Full/Empty containers onto company trailers and others- Good Communicator required as dealing with Drivers/Transport/E-logistic staff- Experience Stacking of containers to over height requirements suited to national compliance standards- 3/3 Roster- 12 Hour Shifts- Day & Shifts rotating
We are looking for candidates who have a flexible approach and can undertake a variety of production duties.Candidates will be required to remain focused under pressure, be a team player and have good attention to detail to achieve an accurate, on time service to our customer.Please note, to apply for this position, you must have:
Your own transport;
Valid certificate with 5 years full time experience on Reach stacker and Forklifts.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzE1ODIwNjc2P3NvdXJjZT1ndW10cmVl&jid=803436&xid=3715820676
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Job: Registered Nurse (MICU)
Role Title: Registered Nurse Post Basic Qualified (MICU)
Reporting Structure: Unit Manager
Closing Date: 31 August 2023
Role Summary:
Are you a dedicated and skilled Registered Nurse with a passion for delivering high-quality patient care? We are seeking a Registered Nurse with a Post Basic qualification in ICU to join our team. In this role, you will provide safe, effective, and compassionate patient care in alignment with hospital standards and policies. As a vital member of our healthcare team, you will be responsible for direct and/or indirect nursing care, contributing to patient assessments, planning and executing care plans, and actively participating in Clinical Governance initiatives.
Key Work Output and Accountabilities:
Conduct health record audits to ensure compliance with standards.Manage and control medical stock, ensuring accurate charging and crediting.Contribute to holistic patient care, attending handover reports at shift commencement.Communicate effectively with patients to address their care needs.Champion patient health and wellbeing promotion.Adhere rigorously to infection prevention and Standard precautions.Foster positive relations with patients, relatives, and visitors.Execute procedures in alignment with hospital standards.Follow the hospitals Resuscitation and Reanimation policy.Comply with the hospitals medical waste and general waste management principles.Maintain a safe working environment per relevant regulations.Collaborate effectively with colleagues to establish and nurture productive working relationships.Manage acuity and skill mix to ensure optimal care levels.Stay informed about the latest research in the field.Provide mentorship and supervision to junior healthcare providers and support staff.Stay updated on the organisations evolving policies and procedures.
Minimum requirements to apply:
Diploma in General Nursing.Registration with The South African Nursing Council (SANC)SANC ICU Post Basic qualification is essential.Previous hospital experience in a private sector and ICU setting is essential.
Knowledge:
In-depth knowledge of general and specialized Critical Care nursing theory and practice.Extensive understanding of modern nursing care principles and practices in the highly specialized field.
If you are a dedicated professional committed to delivering exceptional patient care and making a meaningful impact in a challenging healthcare environment, we encourage you to apply. Please forward your CV and relevant documentation...
https://www.ditto.jobs/job/gumtree/2767088676?source=gumtree
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Introduction
A well-established Meat Packaging Company based in Cullinan is looking for an experienced Artisan to do general maintenance at Boekenhout Facilities, as soon as possible.
Duties & Responsibilities
Output:
Planned Maintenance
Carry out preventive and corrective maintenance workEnsure Job cards issued are completedEffective turnaround time of Corrective and Preventive maintenance work issuedEnsuring Job cards are completed correctlyMaintenance check sheets are returned and completed accurately
Unplanned Maintenance
Response time to breakdowns reportedReporting of Downtime details accurately
Site Housekeeping
Maintenance areas are kept neat and tidy at all times
General
Ownership of designated facilityEnsure area of responsibility is of company standardsReport any deviance of Policies and proceduresAvailable to work overtime as per company operational requirementsNo “Rework” of jobs completedNo leaks on any equipment (oil, water and compressed air)
Standby
Availability for Standby as per roasterAdequate response time to calloutsCompleting standby form with accurate details
SHEQ
Ensure acceptable personal hygiene of all staff at all times.Manage correct use of PPE at all times.Process and product hygiene standards maintained at all times.All duties are performed according to the company group OHS guidelines and procedures.
Desired Experience & Qualification
Qualification details
Grade 12Electrical/Mechanical Trade Test is required
Experience
3 - 5 years’ electrical or mechanical supervisory experience is required
Working hours
Monday to Friday from 07h00 - 16h30
Be available to work overtime (Weekdays and weekends), do standby, and shifts if/when required.
Functional Competencies
Electrical maintenancePiping and plumbingResponsibleMechanical MaintenanceOSH act
Food safety
Package & Remuneration
Salary:
R15,000 CTC per monthThis is a TCTC package – no additional benefitsDiscretionary bonus – depending on performance
Interested?
Please forward your CV, LATEST PAYSLIP AND QUALIFICATIONS to hr1@peopledimension.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDU0NjE1Mjk/c291cmNlPWd1bXRyZWU=&jid=1404488&xid=405461529
5d
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Our client is seeking to employ Care Workers who are able to work Night Shift on a temporary contract. The position is based in Centurion, Gauteng.
The candidate must have experience in caring for the aged in Frail Care and must have the relevant certificates and qualifications.
To apply please contact Colleen on 0110261907 or email to Colleen on (colleen @ Letslink. co. za)
Please view our website: LetsLink . co . za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
https://www.ditto.jobs/job/gumtree/4148651278?source=gumtree
5d
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Strategic Planning
Participate and influence department strategyMonitor and track against the planDevelop recommendations and subsequent action plans to enable the delivery of the departmental strategyDay to day interaction with team members to deliver strategyBuild and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improveContribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecastingProactive and regular communication with key stakeholdersConduct stock build plans considering capacity raw materials supply ect
Operational Planning
Understand and optimise supply chain and systemsUnderstand internal and external factors which impact on demand and ensure these are reflected in forecastsCommunicate with internal and external stakeholder to maximise efficienciesIdentify challenges, trends and opportunitiesMaintain Data and SystemsCollate Information and AssumptionsReach Consensus through AlignmentShare and Publish the PlansTrack and Manage PlansIssuing daily plans/schedules for all production unitsResource Shift/ Labor planning
Continuous improvement
Analysis of historical and current performanceUnderstand market / product trends as well as department focus that could impact demandImplement tactical plans to support business decision making (6-18 month focus on capacity,Staffing ect Implementation and review against long term tactical plansPlanning initiatives / Innovation to improve planning
Personal development
Drive personal developmentCreate a personal development plan short and long term
Teamwork / Staff Engagement
Living the Cavalier values in an individual and team capacity aimed at building a cohesive working environmentActively participate in all people development initiatives linked to the HR Strategy including but not limited to: performance management; succession planning; talent management; change, process optimisation and engagement initiatives etc. to ensure the team’s performance meets the required standardsBuild, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions when required to ensure achievement of organisational goalsProvide relevant and specialised technical support, where required, to peers and colleagues to ensure the achievement of objectives
Desired Experience & Qualification
BEn...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ1MTIyMjcwP3NvdXJjZT1ndW10cmVl&jid=375189&xid=3345122270
6d
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Job Description/Duties:• Candidates need to monitor cameras. • Need to communicate with the clients. • Pick up on problems if something comes up on cameras.• Working in shifts.
Minimum Requirements:• Need to be fully bilingual in Afrikaans and English.• Good communication skills. • Need to be quick to catch something. • Hardworking.• Need to be able to concentrate for long periods of time. • Need to be outside the box thinker. • Control room surveillance would be advantageous.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjg3MTY4MDA2P3NvdXJjZT1ndW10cmVl&jid=1328310&xid=3687168006
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LetsLink recruitment is currently seeking a highly motivated and experienced Pharmacist to work for a Private Hospital in Gauteng.
Key Responsibilities:
Dispensing of hospital and retail prescriptionsIssue of stock to wards, theatre and patients.Liaise with nursing staff and doctorsStock take, cycle counts and inventory controlClinical PharmacyInvolvement with trainingProfit responsibility (together with the Pharmacy Manager) with specific emphasis on increasing margins.
Requirements:
Registered with the SA Pharmacy Council as a PharmacistRequired to be available to work shiftsMust have hospital or retail experienceComputer literacy is essential
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 0261907
Please view our website: letslink dot co dot za and contact Gary.
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner
https://www.ditto.jobs/job/gumtree/2814155930?source=gumtree
6d
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Duties & Responsibilities
Planned Maintenance
Effective turnaround time of Corrective maintenance work reportedServices of equipment are adhered toEnsuring Job cards are Issued, returned and completed correctlyManaging and prioritizing worklist from available resourcesRecording of Machine running hoursEnsuring availability of Water, Electricity, Compressed air, Gas and Fuel through Planned maintenanceRequired Maintenance check sheets are returned and completed accuratelyLiaising with suppliersUpdating of asset list
Unplanned Maintenance
Ensuring effective maintenance team response time to breakdowns reportedCompiling accurate down time report per section of each Machine/Production lineCapturing of all breakdown information and Cost accuratelyAvailable for Standby
Administrative
Creating Job cards from Worklist/FindingsCapturing of Job cardsCapturing of Water, Electricity, Gas and fuel usageAdministration of CMMS System (Pragma)
Stores Management
Ensure critical spares are stock items and are available at all timesEnsure regular usage spares are identified and availableMaintenance store and workshop are locked with access to only authorized personnelAll spares and consumables are clearly labeledCorrect lubricants are available, labeled and stored correctlyWorkshop and surrounding areas housekeeping is well maintainedManage workshop tools
SHEQ
Ensure acceptable personal hygiene of all staff at all times.Manage correct use of PPE at all times.Process and product hygiene standards maintained at all times.All duties are performed according to the companys OHS guidelines and procedures.
Desired Experience & Qualification
Qualification details
Grade 12Qualified Millwright
Experience
5 years’ experience in the food processing industry.2 years’ experience working on CMMS system (Pragma).Must have experience on the following equipment:
VemagUlmaVariovacMultivacHandtmann
Working hours
Monday to Friday from 07h00 – 17h00
Be available to work overtime (Weekdays and weekends), do standby, and shifts if/when required.
Package & Remuneration
R 45,000 – R 49,500.00 CTC per month
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM3NTA3NzIzP3NvdXJjZT1ndW10cmVl&jid=1326973&xid=4137507723
6d
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Our client in the Automotive Industry based in Elandsfontein is currently looking to employ a Dispatch Supervisor.
An awesome career opportunity awaits!
Requirements:
Grade 12 Certificate.Certificate in Logistics / Warehousing / Supply Chain or related fields (NQF 5).Diploma in Logistics / Warehousing / Supply Chain or related fields (NQF 6).3 years’ experience in Logistics / Warehousing / Supply Chain operations of which at least, 1 to 2 years should be at supervisory level.Experience in working Shifts.Computer Literacy (MS Office Suite; SAP; and other job-specific software systems).In-depth knowledge of Dispatch / Warehousing / Logistics / Supply Chain-related practices, procedures and processes.Sound understanding of compliance with applicable legislation, safety and other related manufacturing regulations.Communication skills (both verbal and written).
Responsibilities:
Achieves dispatch targets through the optimum use and application of resources and skills.Ensures operational effectiveness, efficiency, and quality to achieve targets in accordance with timeframes and schedules.Ensures open communication channels with relevant departments to ensure highest standards of customer service is performed.Completes, processes, and updates all dispatch records and related documentation.Supervises and oversees inventory, labelling processes.Ensures efficient invoicing and loading process of SDAs.Operates within controls and procedures to ensure integrity.Identifies and reports risks or areas of concern to management within own department and area of responsibility.Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.Accepts responsibility for Health and Safety by creating awareness, as well as to address all unsafe practices in a timeous manner.Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company’s core values.Ensures ongoing training and development of employees.Addresses employee relations matters fairly and promptly.Administers weekly and monthly payroll functions.Promotes the effective and transparent use of financial and other resources.Controls expenditure and ensures spending occurs within budgetary limits and financial guidelines, report deviations to direct manager.Explores opportunities to control and reduce costs.Living the company values to stay on course toward state...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjE1MTc1Mzk5P3NvdXJjZT1ndW10cmVl&jid=1470652&xid=4215175399
6d
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NOTE:
Working hours
Monday to Friday from 06h00 – 15h30Must be available to work ad-hoc weekends
Duties & Responsibilities
Strategic Planning
Participate and influence department strategy.Monitor and track against the plan.Develop recommendations and subsequent action plans to enable the delivery of the departmental strategy.Day to day interaction with team members to deliver strategy.Build and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improve.Contribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecasting.Proactive and regular communication with key stakeholders.Conduct stock build plans considering capacity raw materials supply etc.
Operational Planning
Understand and optimise supply chain and systems.Understand internal and external factors which impact on demand and ensure these are reflected in forecasts.Communicate with internal and external stakeholder to maximise efficiencies.Identify challenges, trends and opportunities.Maintain Data and Systems (Master Data BOMS, MOQ’s, Rounding values lead-times ETC).Collate Information and Assumptions.Reach Consensus through Alignment.Share and Publish the Plans.Track and Manage Plans.Issuing daily plans/schedules for all production units.Resource Shift/ Labour planning.
Continues improvement
Analysis of historical and current performance.Understand market / product trends as well as department focus that could impact demand.Implement tactical plans to support business decision making (6-18 month focus on capacity, Staffing etc.)Implementation and review against long term tactical plans.Planning initiatives / Innovation to improve planning.
Personal development
Drive personal development.Create a personal development plan short and long term.
Strategic Planning
Participate and influence department strategy.Monitor and track against the plan.Develop recommendations and subsequent action plans to enable the delivery of the departmental strategy.Day to day interaction with team members to deliver strategy.Build and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improve.Contribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecasting.Proactive and regular communication with key stakeholders.Condu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQzNTExODE1P3NvdXJjZT1ndW10cmVl&jid=1253926&xid=3943511815
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Introduction
A leading Electronics Manufacturing company based in Silverton, Pretoria is looking for a Junior Manager - Production to join their dynamic team.
Duties & Responsibilities
MAIN PURPOSEResponsible for the management and coordination of production• To plan workload, release kits and assign for an effective production run.• To provide guidance to the operators and supervisor.• To ensure the production schedules are met.• To liaise with the project managers in determining the production schedule and advise on the volumes that can be achieved.• To assist in any problems that occur during the production phase.• To assist with any technical queries.• To maintain discipline in the department and ensure procedures are followed.• To perform first-off inspections.• To coordinate and supervise shift work.
Desired Experience & Qualification
Required Minimum Qualification• Matric• 3 year Qualification (Electronic/Management)
Required minimum experience• 3 – 5 years management experience within an electronic manufacturing environment
Skills & competencies• Excellent numerical ability• Excellent Computer proficiency• Adaptable to change• Must read, write and speak at least English fluently.• Excellent communication skills.• Must have good administration skills and discipline.• Must have good problem-solving skills.• Wiling to work long hours.
Package & Remuneration
Salary (CTC) : R180 000 – R300 000 CTC pa.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODczNjg4NzM1P3NvdXJjZT1ndW10cmVl&jid=1294727&xid=2873688735
6d
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Introduction:A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTSMinimum education (essential):National Senior Certificate
Minimum applicable experience (years):• 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficial
Skills and Knowledge (essential):• Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google Suite
Other:• 5 days a week; 9 hours a day with an hour lunch.• Hours: 16h00 - 01h00
COMPETENCIESEssential Competencies:Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding Standards
Important Competencies:• Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%• Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%• Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.
QMS• Follow relevant processes in line with the dictated QMS processes
Salary offered:Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAyNTI3NDAyP3NvdXJjZT1ndW10cmVl&jid=782226&xid=2102527402
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Relationship Manager
Introduction:
A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team.
Job purpose:
Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the United States market.
The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the delivery and use of the hearing aids.
In-the-job training will be provided with regard to hearing aids and hearing loss.
Requirements
Minimum education (essential):
Matric
Minimum applicable experience (years):
1 - 3 years
Required nature of experience:
· Customer relations
· Telephonic sales and cold calling
· Call centre
· Administration
· Working within a digital environment
Skills and Knowledge (essential):
· CRM system experience
· Telephonic sales experience and high conversion rates
· Excellent English skills with a neutral accent
Other:
· Working hours from 15:00 - 02:00
· Working shifts, four working days on, one working day off
· Monday to Friday, occasionally on Saturdays
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Client Support and Relationship Management (30%)
· Solve problems for end users to get the products working.
· Solve problems as effectively and efficiently as possible in reducing the time spent with each query.
· Manage the ticketing system.
· Escalate queries with discretion.
· Respond to queries and follow up with feedback.
· Conduct business professionally when communicating and interacting with clients to ensure client satisfaction.
· Maintain a high ‘customer effort score’ by going above and beyond for customers.
· Complete assigned CRM tasks for follow-ups and support calls to clients.
New Business Generation (40%)
· Generate and secure potential revenue by:
o Calling new prospective clients.
o Following up on calls.
o Following up on supplied leads.
· Achieve set goals and targets.
· Upsell additional products to existing clients.
Communication Management (20%)
· Keep client interaction logs up to date on Salesforce.
· Report on campaign...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTE0NzAxNjI3P3NvdXJjZT1ndW10cmVl&jid=1328268&xid=2914701627
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Company in Pretoria is looking for a production planner. The purpose of this position is to execute daily production schedules/plan for all production units, capacity planning, KPI reporting, measure adherence to processes , Ensure master data is updated daily, monitor variances in forecasts daily, cover for materials planner when necessary. Production planner will also need to communicate all of the above to the relevant stakeholders and when required.
Strategic Planning
Participate and influence department strategyMonitor and track against the planDevelop recommendations and subsequent action plans to enable the delivery of the departmental strategyDay to day interaction with team members to deliver strategyBuild and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improveContribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecastingProactive and regular communication with key stakeholdersConduct stock build plans considering capacity raw materials supply ect
Operational Planning
Understand and optimise supply chain and systemsUnderstand internal and external factors which impact on demand and ensure these are reflected in forecastsCommunicate with internal and external stakeholder to maximise efficienciesIdentify challenges, trends and opportunitiesMaintain Data and SystemsCollate Information and AssumptionsReach Consensus through AlignmentShare and Publish the PlansTrack and Manage PlansIssuing daily plans/schedules for all production unitsResource Shift/ Labor planning
Continuous improvement
Analysis of historical and current performanceUnderstand market / product trends as well as department focus that could impact demandImplement tactical plans to support business decision making (6-18 month focus on capacity, Staffing ectImplementation and review against long term tactical plansPlanning initiatives / Innovation to improve planning
Teamwork / Staff Engagement
Living the Company values in an individual and team capacity aimed at building a cohesive working environmentActively participate in all people development initiatives linked to the HR Strategy including but not limited to: performance management; succession planning; talent management; change, process optimisation and engagement initiatives etc. to ensure the team’s performance meets the required standardsBuild, support and maintain healthy diverse internal (peers / team members/managers) as well as...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTk5MTU5NjM1P3NvdXJjZT1ndW10cmVl&jid=375388&xid=3999159635
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PRODUCT AND SUPPORT EXPERT
INTRODUCTION
A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years’ experience within a similar role to join their team.
JOB PURPOSE
Product Experts provide high quality first line support and remote care to hearX USAThey maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages.Product Experts ensure that prospective customer callers are assisted with the information they require/desire and process the sales on the new customer’s behalf.They also ensure that customer’s devices are operational and that the customers understand how to use and maintain their hearing aids.
REQUIREMENTS
Minimum education (essential):
Matric
Minimum education (desirable):
Customer Satisfaction Certificate
Minimum applicable experience (years):
2 years in Customer Support and Troubleshooting (or in a role requiring similar skills as listed herein)
Required nature of experience:
Customer relations and relationship managementTelephonic and email supportVideo calling experience (advantageous)Contact centre experienceTelephonic sales experience and high conversion rates (advantageous)Technical support experienceAdministration and record managementWorking in a digital environment
Skills and Knowledge (essential):
CRM system experienceTelephonic sales and support skillsExcellent English skills (written and spoken)Excellent communication ability and oratorshipConflict management
Other:
Working hours: 16h00 - 03h00Working shifts, four shifts a week (Monday to Saturday)These working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time
COMPETENCIES
Essential Competencies:
Establishing RapportInteracting with PeopleValuing IndividualsUnderstanding PeopleConvincing PeopleArticulating InformationShowing ComposureResolving ConflictExamining InformationDeveloping ExpertiseAdopting Practical ApproachesFollowing Procedures
Important Competencies:
Upholding StandardsGenerating IdeasInviting Feedbackhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDM2Mzg3NjU2P3NvdXJjZT1ndW10cmVl&jid=377524&xid=3036387656
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Introduction
A medical device company situated in Pretoria East is seeking to employ an Audiologist with 2 - 5 years experience within a similar role to become part of their team.
Job purpose
Hearing Expert’s will provide high quality counselling and remote care to a hearing care programme being provisioned to service the market in the United States. They will ensure that clients understand the effects of hearing loss, and counsel them through the options available to them in terms of hearing care.Once a client of the Hearing Aid company, the client will be assisted remotely via video and voice calls, with the Hearing Expert troubleshooting issues with hearing aids remotely, and making suggested changes and tweaks to the settings and functioning of the hearing aids for the client.
Requirements
Minimum education (essential): B. Communication Pathology in AudiologyMinimum education (desirable): M. Communication Pathology in AudiologyMinimum applicable experience (years): 2 - 5 years
Required nature of experience:
Sale and fitment of hearing aidsTroubleshooting regarding hearing aid client experienceFine tuning of hearing aid settingsCustomer relations and relationship managementTechnical support (hearing aids and apps connected to hearing aids)Administration and client record managementWorking within a digital environment
Skills and Knowledge
Telephonic sales experience and high conversion ratesExcellent English skillsConflict managementExcellent communication ability and oratorship
The following experience would be advantageous:
Working in a call centre or in salesCRM system (Salesforce in particular) experienceEase of use with video callingCold Calling experience
Other:
Working hours from 15:00 - 02:00Working shifts, four working days on, one working day offMonday to Friday
Salary:
Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MTAyMTYwNzQ/c291cmNlPWd1bXRyZWU=&jid=1315883&xid=510216074
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