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Audiologist - Ad posted by CLS Human Capital Specialists
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General Details
Location:
Advertised By:Agency
Company Name:CLS Human Capital Specialists
Job Type:Full-Time
Description
Introduction
A medical device company situated in Pretoria East is seeking to employ an Audiologist with 2 - 5 years' experience within a similar role to become part of their team.
Job purpose
Hearing Expert’s will provide high quality counselling and remote care to a hearing care programme being provisioned to service the market in the United States. They will ensure that clients understand the effects of hearing loss, and counsel them through the options available to them in terms of hearing care.
Once a client of the Hearing Aid company, the client will be assisted remotely via video and voice calls, with the Hearing Expert troubleshooting issues with hearing aids remotely, and making suggested changes and tweaks to the settings and functioning of the hearing aids for the client.
Requirements
- Minimum education (essential): B. Communication Pathology in Audiology
- Minimum education (desirable): M. Communication Pathology in Audiology
- Minimum applicable experience (years): 2 - 5 years
Required nature of experience:
- Sale and fitment of hearing aids
- Troubleshooting regarding hearing aid client experience
- Fine tuning of hearing aid settings
- Customer relations and relationship management
- Technical support (hearing aids and apps connected to hearing aids)
- Administration and client record management
- Working within a digital environment
Skills and Knowledge
- Telephonic sales experience and high conversion rates
- Excellent English skills
- Conflict management
- Excellent communication ability and oratorship
The following experience would be advantageous:
- Working in a call centre or in sales
- CRM system (Salesforce in particular) experience
- Ease of use with video calling
- Cold Calling experience
Other:
- Working hours from 15:00 - 02:00
- Working shifts, four working days on, one working day off
- Monday to Friday
Salary:
Market related
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Id Subtitle 1138855229
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CLS Human Capital Specialists
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