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Job Title: Customer Care and Operations Manager
Location: Port Elizabeth
Reporting Line: National Customer Care & Operations Manager
Education, Qualifications and Experience
National Matric CertificateProven successful sales track record.Fire industry experience advantageous.Related Degree or Diploma in Logistics / Warehouse / Supply Chain ManagementMinimum 10 years’ experience in warehousing and distributionMinimum 5 years middle or senior management experienceExperience in FMCG/distribution industry is preferred.Previous experience in Syspro or a related ERP system is essential.Advance computer literacy
Job Purpose:
To assume full responsibility for all functions related to the selling of all new fire equipment and specialised fire equipment.Customer Care and the complete warehouse operations This includes ensuring the delivering of a professional, helpful, high-quality assistance before, during, and after the customer’s requirements are met. This is a function where procedures are essential in encouraging responsiveness to our client’s needs and finding methods to support the company’s goals. Managing and overseeing all warehouse operations to ensure that the right products are delivered to the right location on time and at a good cost. This will involve overseeing team performance, expediting the receiving and shipping of goods, and ensuring efficient, organized storage.Management of stock within the organisation. This includes receiving, issuing, and dispatching stock as well as handling communication between procurement, warehouse, and production.Responsibility for data entry and inventory of all stock also doing administrative and clerical tasks (such as scanning or printing). Preparing and editing letters, reports, memos, and emails and running errands.Arranging meetings, appointments, answering phone calls and taking messages.Recording meeting minutes and liaising with teams and units. Tracking petty cash and handling payments.Recordkeeping, and inventory control.
Skills
Advanced selling skillsTarget drivenExcellent communication skillsCustomer Service EthosExperience on Syspro / SAP / MS Office / ExcelAbility to work under pressureNumerateCommunicate in English and AfrikaansExperience in FMCG warehousing and distributionPrevious experience and knowledge of customer care or customer service environmentAbility to create and manage warehouse processes.Inventory control and managementGood knowledge of management methods and techniquesAwareness of industr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTg1OTkzNzEzP3NvdXJjZT1ndW10cmVl&jid=927619&xid=3585993713
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Hybrid working arrangement.
Our client in the Advertising / Design / Marketing sectors, is currently looking to employ an experienced Account Manager (sales) in their Humansdorp offices.
This position is a hybrid working arrangement.
Minimum of 5 years sales / account management experiences secures.
An awesome career opportunity awaits.
Requirements:
5 years experience required.Degree in Advertising, business/management, communications, creative writing, design, English, marketing, public relations can be beneficial.Excellent communication and interpersonal skills.A proactive attitude, with the ability to use initiative and be flexible.The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail.Effective teamworking skills.Influencing and negotiation skills.Oral and written communication skills.Commercial awareness.A passion for advertising and an understanding of what makes a good advertisement.A willingness to learn.IT literacy and an awareness of how the industry is developing through the use of new communication technologies.
Responsibilities and Expectations:
Meet and liaise with clients to discuss and identify their advertising requirements.Work with agency colleagues to devise an advertising campaign that meets the clients brief and budget.Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client.Work with the account manager to brief media, creative and research staff and assist with the formulation of marketing strategies.Liaise with, and act as the link between, the client and the advertising agency by maintaining regular contact with both.Ensure that communication flows effectively.Negotiate with clients and agency staff about the details of campaigns.Present creative work to clients for approval or modification.Handle budgets, manage campaign costs and invoice clients.Write client reports.Monitor the effectiveness of campaigns.Undertake administrative tasks.Arrange and attend meetings.Make pitches, along with other agency staff, with the aim of securing new business for the agency.Give regular updates to client and team.Will act as Campaign Lead when needed.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjc0OTI4OTMxP3NvdXJjZT1ndW10cmVl&jid=1491775&xid=1674928931
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Our client in the Manufacturing Industry, based in Port Elizabeth is currently looking to employ a Shift Supervisor.
An awesome career opportunity awaits.
Requirements:
5 years of supervising a team involved in the Quality process of any automotive components that meets stringent customer quality requirements i.e., IATF 16949, etc.Tertiary Engineering Qualification (Mechanical/Electrical Trade Certificate and/or ND Mechanical/Electrical).A tertiary qualification in the Production or Quality or Operations Management field will be an added advantage.Experience in equipment set up through programming tools like Laptop and HMI will be advantageous.Experience in Camera systems will be advantageous.Technical knowledge of the Paint application quality assurance process would be an integral job requirement.Good decision-making skills and the ability to handle pressure are both essential criteria for success in this vital position.
Responsibilities:
Ensure delivery of good quality products per Customer requirements to the Customer.Ensuring shift Targets are met with accordance to the planning schedule & housekeeping maintained.Making sure all Pallets are Labelled correctly and all Scrap is identified and verified.Making sure all reworks are done on shift and that all non-conforming products are booked on Haldan System.Monitoring and analysing the current system of production to check if it’s effectiveness.Control the logistics of the department by ensuring operators have necessary resources and equipment.Develop employee training plan and update training records according to company Training Plan.Ensure adherence to company quality standards, policies, and regulations.Drive First Time Pass Rate improvements and communicate with other department Leaders.Manage all Internal performance monitoring systems (OEE, SCADA, WMS)Ensuring that all daily counts are completed and captured accurately.Ensuring 5`S in Final View WIP areas.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTI2NjI0NzI2P3NvdXJjZT1ndW10cmVl&jid=1428062&xid=1526624726
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Our client in the Logistics Industry, based in the Port Elizabeth area is currently looking to employ IT Developer (Junior).
An awesome career opportunity awaits.
Requirements:
Up to 3 years’ ExperienceTechnical, specialist or analytical skills acquired through tertiary education or the equivalent experienceAnalytical skills and ability to pay careful attention to detail.Willingness to understand the various roles played by fellow team members.Proficient in specific areas related to software development.Must have a good understand of the software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation).Good understanding of OO Principles and Techniques, Microsoft MVC Framework and ASP.NET.Good understanding of C#, .NET, Webservices.Experience doing front-end development with Raxor, JavaScript, AJAX, HTML and jQuery.Experience writing semi-complex SQL queries and Stored Procedures working with MS SQL Server 2008 or above.Experience with version control using SVN / TFS is advantageous.Experience with Kendo / Telerik is advantageous.Experience with web development is vital.Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.Design — Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models.Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Responsibilities:
Shows appetite and aptitude for owning responsibility of technical decisions for one or many projects.Aptly manages team demands on his/her time as well as on-time delivery according to specified deadlines.Work with an agile team to design, develop, test, and maintain web and desktop-based business applications in accordance with established standards.Demonstrates responsibility with the team for customer support / bug fixing and highlighting areas for improvement.Participating in peer/code-reviews according to established standards.Assist and support the deployment of releases.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjk1MDE0NzU0P3NvdXJjZT1ndW10cmVl&jid=1428059&xid=2295014754
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Our client in the Legal Sector based in Port Elizabeth is currently looking to employ a Legal Secretary / Para Legal.
An awesome career opportunity awaits.
Requirements:
At least 5 years’ experience within legal recoveries, including banking recoveries.Excellent written and verbal communication skills.Sound knowledge of recovery pre-legal and legal processes.Sound knowledge of Microsoft Office.Experience on Ghost Practice will be advantageous.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQ3MjU1NDAzP3NvdXJjZT1ndW10cmVl&jid=1474615&xid=1247255403
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Qualification:
MatricCertified - VNA -Lift Truck Driver - F13Min 3 years experience as a Lift Truck Operator.RF Scanner experience
Skills:
Ability to read and understand packaging, shipping documents, and safety guidelines.Ability to work independently and as part of a team.Excellent hand-eye coordinationEfficient individual with excellent time management skills.Attention to detail.
Job Description:
Ensures the safe and efficient movement of goods.Follows safety regulations and company guidelines.Checks that loads are centered and properly stacked.Determines when repairs need to be made on equipment.Rotates stock so that oldest items are shipped or sold first.Loads and unloads product from and onto tractor trailers, rail cars, and cargo ships.Quality assurance (QA) duties, including reporting product damage and shortages.Utilizes radio frequency (RF) scanning equipment to track inventory.Moving pallet-packed materials around the site or storage facility.Shrink wraps goods or otherwise secures them and prepares them for transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjU2MTIzNTQ1P3NvdXJjZT1ndW10cmVl&jid=676796&xid=2656123545
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Vehicle Technician and Master Renault Technician Witbank
We have a vacancy for a Motor Vehicle Technician with a Vehicle dealership in Witbank.
Duties: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop
Requirements:
Qualified as Motor Mechanic with a Trade certificateMechanical engineering certificate would be beneficialMust have 4 to 5 years’ experience as technician with a Vehicle DealershipExperience working within a corporate vehicle dealershipValid SA Driver’s License and Clear criminal recordSolid track record and references
Basic salary plus incentives.
Send cv to candice@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/3976026646?source=gumtree
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Parts Sales Executive
We have a vacancy for a Vehicle Parts Sales consultant with vehicle dealership
Duties and responsibilities: Assisting walk-in clients and telephonic inquiries related to parts sales, Provide workshop technicians with parts as required, assist with parts displays on showroom floor, invoicing and payments for parts ordered
Requirements:
At least 2 or 3 years of experience with Vehicle Parts salesExperience working in a Vehicle dealership and with volume brands like Mercedes ,Vw ectStrong selling skills and ability to reach targetsCommunication and relationship building skillsKnowledge of working with automotive systemsClear criminal record
Basic salary plus commission and benefits
Please send Cv heilie@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/2509543192?source=gumtree
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Our client, a global education group, has an exciting opportunity for an IT Manager to join their team in KZN You will work 2 days in Ballito and 3 days in Umhlangha.
Position Summary
As part of our global standardisation initiative, the client has re-organised their IT Operations department in South Africa to provide a professional and effective IT service. This strategy increases their competitive edge in the private schooling sector. Within the multinational group, their IT departments continually transfer best practice knowledge between their various schools in the different countries.
The South African IT support staff will work in a dynamic, fast-paced environment which provides services to all users both onsite and via remote connection. Service enquiries will go through the Centralised Helpdesk. As part of this Group, this position will also have responsibility for Group IT Projects.
The South African IT Operations team will form a significant part of the Group as a central hub.
We are looking for a competent IT Manager, who will handle the most difficult or advanced problems, including managing the regional Team of L2 support colleagues. Their expectation is for this person to be an expert in more relevant IT technician fields and be responsible for research and development of solutions to new or unknown issues. One of the primary functions of this position is to supervise a variety of technical projects related to the setup, maintenance and support of the schools IT systems.
Duties of the Technical Support Regional Team Lead include:
Being responsible for IT Operation within the region, inclusive of 2 direct reportsManage caseloads (full escalations and requests for assistance)Diagnose and solve technical issues at 3rd Support Level and where needed, escalate to external vendors and to other internal teamsProvide technical assistance and remote troubleshooting support including availability to perform on-call (after working hours) activitiesDetect, investigate, recreate and raise defects. Track defects through internal systems and turn-around fixes for production issues, set up environment to reproduce issues and test potential work-arounds and develop ad-hoc solutions to address issues as work-aroundsWrite and review technical documents (Knowledge, Support Plans, Technical Advisory Bulletins) for internal and public use, leverage opportunities for continuing educationManaging main IT stakeholders in the regionsWork closely with the Regional IT Manager to improve customer satisfactionManaging IT OPEX and IT CAPEX for the given regionAnalysing tickets and work load for the given...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjczNTgyNDcxP3NvdXJjZT1ndW10cmVl&jid=1187695&xid=2673582471
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Parts Sales Executive
We have a vacancy for a Vehicle Parts Sales Executive with a vehicle dealership in Witbank
Duties and responsibilities: Assisting walk-in clients and telephonic enquiries related to parts sales. Provide workshop technicians with parts as required, assist with parts displays on showroom floor, invoicing and payments for parts ordered.
Requirements:
At least 2 - 3 years experience in Vehicle Parts SalesExperienced in working in a Vehicle dealership and with volume brandsExcellent Customer Service and good people skills a requirementStrong selling skills and a proven ability to reach targetsGood communication and relationship building skillsKnowledge of working with automotive systemsClear criminal record
Basic salary plus benefits
Please send cv to elize@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/2420545451?source=gumtree
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We have a vacancy for a Motor Vehicle Technician within a vehicle dealership in Mpumalanga
Duties: General Service and maintenance of vehicles. Diagnostics and fault finding, repairs and testing of vehicles booked into workshop
Must have 4 - 5 years experience as technician within a vehicle dealershipQualified as Motor Mechanic with Trade CertificateMechanical engineering certificate would be beneficialExperience working within a corporate vehicle dealershipValid SA drivers license and clear criminal recordSolid track record and referencesMust have Renualt Co Tech qualificationMust have 4 - 5 years experience as technicain within a vehicle dealershipQualified as Motor Mechanic with Trade CertificateMechanical engineering certificate would be beneficialExperience working within a corporate vehicle dealershipValid SA drivers license and clear criminal recordSolid track record and referencesMust have Renualt Co Tech qualification
Basic plus incentives
Please email CV to charne@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/2629398104?source=gumtree
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Business Development Managers
Our Telecoms company is urgently looking to fill x6 Business Development Manager positions in the Port Elizabeth area.
This is a sales position in our fibre to the business (FTTB) division and the ideal candidate/s should be a hunter with telecommunications and sales experience.Your CV must indicate what area you have worked in – we require experience in the technology background – specifically telecoms infrastructure or software – technical or marketing. We require candidates with this kind of background please.
Responsible for and not limited to:
Achieving sales Pipeline build Cold Calling, Prospecting and Networking to attend new business customer meetings per weekBe fully trained and knowledgeable in the telecoms product stackFollow Our Telecoms Academy or external courses as directed / required by the business on a regular basisSolution selling of key products to new customersProspecting and presentations to potential customersAbility to scope customized solutions to suit customer needsManaging the customer journey (customer relationship management)Sales & campaign planningManagement reporting – Accurate and efficient management of sales statistics and reports i.e.Weekly Pipeline reporting, forecasting, precinct or sales areas statistics …..Develops a business plan and sales strategy for the market that ensures attainment of yourpersonal and company sales goalsInitiate and coordinates development of action plans to penetrate new markets and PrecinctsEfficient management of workflow procedures within areas of operational responsibility
At least you must have:
2-year ICT industry experience3 years junior management experience3 years successful Corporate Direct Sales experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODU3MzYyMDcwP3NvdXJjZT1ndW10cmVl&jid=1244253&xid=1857362070
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RECRUITMENT MANAGER
Basic Salary / Commission / Bonusses / Yearly Profit Share / Team Bonusses
Over see all business relations in conjunction with partners Must have a Diploma / Degree in recruitment4+ years’ experience in recruitmentManage and Run a successful team of 3Run and manage the job portalreporting and ensuring all staff are meeting targets daily, weekly and monthlyManagement diary New Business Generation into other market sectors Excellent administration skills must be able to interact and use initiative with new solutions in line with managementKeep in constant contact with all clients as a business liaison, ensuring all clients are looked after Meet sales/profit / targets / losses and reporting and correcting whyCompleting commission sheets for all staff and maintaining placements / and arranging PAYEManaging each staff members performanceDeal with calls, aftercare and service callsSupervise and Write and place adverts on website and manage the team regarding job centers / clients Reporting on all statistics regarding sales / Job distribution / lost jobs Service clients, identify their needs and provide feedback on success of filling jobsReporting job losses and reasons whyManaging the total profit / loss of the businessFinding new staff Over see staff Training CRM Quality job specifications/salary information and record accurate and comprehensive job descriptioncheck info/client requirements in line with key processes and legislationGather client info – decision maker and number of employeesNetwork internally and externally with clientsBenchmark for clients – salary, availability candidate pool, industry activityPre-screen candidates before their interview for suitability and conduct interviewsCoach candidates on interview skills/skills testingSpec CV’s/market candidates, search/shortlist CV’s in line with the job order requestEnsure CV’s are of a specific standard and reflective of client requests.Ensuring the consultants follow all office protocolmanaging and installing of new systems to streamline the businessProvide information to candidates on client and job specifications for permanent staffEnsuring all paper work on employees is done accurately.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI0Mzc1Mzg1P3NvdXJjZT1ndW10cmVl&jid=320600&xid=2624375385
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Welder/Commercial & Industrial Door Installation Technician / East London - We require an experience Technician/fitter to install, repair and service Industrial & Commercial shutter doors This is a physical job that involves manual handling, so all candidates must meet all criteria
The Successful Candidate is required to be flexible and willing to work overtime if and when required.
Minimum requirements:
Experience of installation of Industrial & Commercial Doors
Experience of diagnosing and repairing Industrial Doors & Commercial Doors
Full clean driving license to be submitted with application
Good communication skills are necessary and good customer service skills
Attention to detail and able to complete job sheets and pass certifications
This is a physical job that involves manual handling, so all candidates must meet all criteria
Welding added advantage
Behavioural Competency
You must be able to work as part of a team
Reliability is key
Be a logical thinker
Have a strong work ethic
Very reliable, punctual & hard working
You will be dealing directly with the public, therefore, must be able to offer a friendly, tidy and professional service.
Must be flexible and willing to work overtime when required
Must have Leadership qualities
Salary: Negotiable depending on experience
Application Process:
Online applications will receive preference, don’t forget to include a head and shoulders photograph, as well as Driver’s License, alternatively, e-mail your CV through Solutions@workafrica.co.za with the Door Installation Technician in subject heading. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful
https://www.dittojobs.com/jobs/view/2617896197?source=gumtree
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Hi there im looking for a professional driving job in Port Elizabeth. I have code 10/08 plus pdp. I also have professional driving certificate. Please contact me on 0679330180. God bless
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I am a mommy that works from home and earns $100 everyday by just doing this few things2 Hours pd being consistent by posting on social mediaand being coachableCalling all single moms! Are you looking to take control of your financial future while balancing the demands of motherhood? Join our online digital marketing community today! With 2hours pd and the opportunity to work from home, you can build your career while being there for your family. No prior experience necessary – we provide comprehensive training and ongoing support. Take the first step towards financial independence and join us in the exciting world of digital marketing!" click on my link and start Joining our amazing community.Link below:https://www.leesdailypayblueprint.com/Whatsapp: 069 641 8469
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Looking for a bolt driver with more than 2 years experience to start asap
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Role Overview:We are seeking a dynamic and experienced Sales Cluster Leader to join our team. As a Sales Cluster Leader, you will play a pivotal role in driving sales performance, managing a team of sales representatives, and expanding our market presence within your designated cluster areas. You will be responsible for implementing effective sales strategies, nurturing customer relationships, and achieving sales targets to contribute to MkopaKey Responsibilities:Lead, motivate, and mentor a team of sales representatives to achieve individual and team targets.Develop and implement comprehensive sales plans and strategies to maximize revenue and market penetration within assigned cluster areas.Monitor and analyze sales performance metrics, identify areas for improvement, and implement corrective actions as necessary.Conduct regular training sessions and provide ongoing support to ensure the sales team is equipped with the necessary skills and knowledge to excel in their roles.Cultivate strong relationships with existing customers, identify new business opportunities, and expand Mkopa's customer base.Collaborate cross-functionally with marketing, operations, and other departments to ensure alignment and synergy in achieving business objectives.Stay updated on industry trends, competitor activities, and market dynamics to inform strategic decision-making and maintain a competitive edge.Uphold Mkopa's values of integrity, customer-centricity, and environmental sustainability in all interactions and initiatives.
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Role Overview:
We are seeking a dynamic and experienced Sales Cluster Leader to join our team. As a Sales Cluster Leader, you will play a pivotal role in driving sales performance, managing a team of sales representatives, and expanding our market presence within your designated cluster areas. You will be responsible for implementing effective sales strategies, nurturing customer relationships, and achieving sales targets to contribute to Mkopa'Key Responsibilities:Lead, motivate, and mentor a team of sales representatives to achieve individual and team targets.Develop and implement comprehensive sales plans and strategies to maximize revenue and market penetration within assigned cluster areas.Monitor and analyze sales performance metrics, identify areas for improvement, and implement corrective actions as necessary.Conduct regular training sessions and provide ongoing support to ensure the sales team is equipped with the necessary skills and knowledge to excel in their roles.Cultivate strong relationships with existing customers, identify new business opportunities, and expand Mkopa's customer base.Collaborate cross-functionally with marketing, operations, and other departments to ensure alignment and synergy in achieving business objectives.Stay updated on industry trends, competitor activities, and market dynamics to inform strategic decision-making and maintain a competitive edge.Uphold Mkopa's values of integrity, customer-centricity, and environmental sustainability in all interactions and initiatives.
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Experienced forklift driver required.Please attach cv on gumtree.
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