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Results for customer services in "customer services" in Cape Winelands in Cape Winelands
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The main purpose of this role is to act as the primary liaison between customers and the service department, facilitating motorcycle maintenance and repairs by greeting clients, scheduling appointments, writing up repair orders, and explaining repairs. The position has to ensure high customer satisfaction, assisting technicians with workflow, and promoting services, typically requiring strong customer service skills and basic automotive knowledge.Requirements:Minimum Grade 12 Certificate; further education in business or marketing is a plusPrevious experience in customer service, retail, or a contact centre (minimum 1 Year)A basic understanding of automotive mechanics or terminology would be beneficial.Fully bilingual in English and AfrikaansBasic working knowledge of Excel, Word and EmailsStrong interpersonal, communication, and organisational skillsDuties will include, but not limited to:Customer Service: Greeting customers, addressing inquiries, and resolving issues promptly.Administrative Tasks: Creating and maintaining accurate repair orders, service records, and cost estimates.Communication: Acting as the link between customers and technicians, informing customers of vehicle status, and explaining technical repairs.Service Coordination: Scheduling service appointments and managing the flow of vehicles to technicians.Sales & Promotion: Promoting service products, accessories, and maintenance programs.Quality Control: Verifying completed work orders and performing follow-up checks to ensure client satisfactionIn return, a competitive salary is on offer, plus an incentive scheme and company benefits
https://www.jobplacements.com/Jobs/J/Junior-Service-Advisor-1270141-Job-Search-03-09-2026-16-00-50-PM.asp?sid=gumtree
2d
Job Placements
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Role ObjectiveThe Junior Service Advisor facilitates motorcycle maintenance and repairs by:Greeting clients and scheduling appointmentsWriting up accurate repair ordersExplaining repairs and technical details to customersAssisting technicians with workflowPromoting services and ensuring high customer satisfactionKey ResponsibilitiesCustomer Service: Welcome customers, address inquiries, and resolve issues promptlyAdministrative Tasks: Create and maintain accurate repair orders, service records, and cost estimatesCommunication: Act as the liaison between customers and techniciansService Coordination: Schedule appointments and manage vehicle flow efficientlySales & Promotion: Promote service products, accessories, and maintenance programsQuality Control: Verify completed work orders and perform follow-up checksEssential RequirementsExperience: Minimum 1 year in customer serviceComputer Skills: Basic proficiency in Excel, Word, and emailSkills: Strong interpersonal, communication, and organizational skillsKnowledge: Basic understanding of automotive mechanicsEducation: Grade 12 certificate; further education in business or marketing is a plus
https://www.jobplacements.com/Jobs/J/Junior-Service-Advisor-1270759-Job-Search-03-11-2026-04-23-57-AM.asp?sid=gumtree
1d
Job Placements
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Summary:We are seeking a detail-oriented and customer-focused Bookings Clerk to join the team. The ideal candidate will have a passion for customer service and prior automotive industry experience.Main Purpose of the Role:The Bookings Clerk plays a critical role in delivering a professional service experience to customers by managing the booking process efficiently.Key Responsibilities:Appointment SchedulingCustomer InteractionService RecommendationsConfirmations and RemindersDocumentation & AdministrationCoordination with Service DepartmentUpselling & Cross-SellingCustomer SatisfactionTraining & DevelopmentComplianceMinimum Requirements:Senior Certificate (Grade 12) is required. Fully bilingual in English and Afrikaans. Experience in the motor dealership industry, preferably as a Bookings Clerk.Essential Competencies:Effective CommunicationCustomer & Service OrientationProblem SolvingMotivation to Perform & Achieve ResultsSelf-Management and Resilience
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1270756-Job-Search-03-11-2026-04-23-57-AM.asp?sid=gumtree
1d
Job Placements
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Qualifications and Experience:Grade 12/N3Minimum 5 years experience in the fastener industryWarehouse and Customer Service experienceDuties and Responsibilities:Ensure prompt, accurate and on time customer services and deliveries/collections is maintained at all timesAction any queries and complaints promptlyLiaise with customers regarding their complaints by receiving telephonic calls, emails or written complaints from salesInvestigate any product shortages, oversupplies and complaints related to the service levelsManage control and report all quality defectsAdministrative tasksPhone callsInvestigations
https://www.jobplacements.com/Jobs/C/CUSTOMER-SERVICE-CLERK-1269169-Job-Search-03-06-2026-04-02-37-AM.asp?sid=gumtree
6d
Job Placements
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Key ResponsibilitiesWelcome customers and provide professional, friendly serviceSchedule service and maintenance appointmentsPrepare and manage repair orders and service documentationCommunicate with customers regarding service progress and repairsLiaise with technicians to ensure efficient workflow and turnaround timesProvide clear explanations of maintenance and repair work to customersPromote service products, accessories, and maintenance plans where appropriateFollow up with customers to ensure satisfaction with completed servicesMaintain accurate service records and administrative documentationRequirementsMinimum 1 year experience in customer service, retail, or a contact centre environmentStrong interpersonal and communication skillsExcellent organisational and administrative abilitiesFully bilingual in English and AfrikaansBasic computer skills (Microsoft Word, Excel, and Email)Basic knowledge of automotive terminology or mechanics would be advantageousMatric / Grade 12 requiredPersonal AttributesCustomer-focused and professionalStrong attention to detailAbility to work in a fast-paced environmentTeam-oriented with a proactive approachGood problem-solving ability***ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED***
https://www.jobplacements.com/Jobs/J/Junior-Service-Advisor-1269275-Job-Search-03-06-2026-04-25-43-AM.asp?sid=gumtree
6d
Job Placements
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Key Performance AreasBooking Appointments: Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers.Customer Interaction: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing.Appointment Scheduling: Use dealership management software or scheduling systems to book appointments, ensuring efficient allocation of service bays and technicians time.Service Recommendations: Provide customers with recommendations for routine maintenance based on mileage, manufacturer guidelines, and vehicle inspection results.Confirmations and Reminders: Confirm scheduled appointments with customers via phone, email, or SMS and send appointment reminders to reduce no-shows and ensure timely arrivals.Documentation: Maintain accurate records of appointments, service requests, customer information, and service histories in the dealerships database or CRM system.Coordination with Service Department: Liaise with the service department to ensure they are adequately staffed and prepared for scheduled appointments, including parts availability if needed.Upselling and Cross-selling: Identify opportunities to upsell additional services or products based on customers vehicle maintenance needs and dealership promotions.Customer Satisfaction: Ensure a high level of customer satisfaction by providing excellent service, addressing concerns or complaints promptly, and following up with customers post-service to ensure their expectations were met.Administrative Tasks: Assist with general administrative duties such as filing paperwork, processing payments, and maintaining a clean and organized workspace.Team Collaboration: Collaborate with other dealership staff, including service advisors, technicians, and parts department personnel, to ensure smooth operations and customer satisfaction.Compliance: Ensure compliance with dealership policies, procedures, and industry regulations related
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1252598-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-03-05-2026-00-00-00-AM.asp?sid=gumtree
7d
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What Youâ??ll Be Doing:Assist the marketing team with planning and rolling out multi-channel campaigns, from digital to in-store and events.Get involved in brand eventsâ??sometimes during weekends or after hours.Provide reliable admin support to keep everything running smoothly.Help put together creative product giveaways for competitions and sponsorships.Contribute to email and social media contentâ??both copy and design ideas.Act as a key link between head office, store teams, and customersâ??especially when it comes to resolving issues.Manage and monitor all relevant social media communities.Research customer behaviour and marketing trends to support strategic decisions.Keep track of customer communication requests and ensure they reach the right people.Support the execution of effective marketing campaignsâ??online and offline.Keep an eye on competitors and assist with analysis.Compile reports by collecting and analyzing sales and campaign data.Collaborate with the design team to create compelling promotional material.Assist with video content and fun ideas to boost product awareness online.Help organize promotional activities to support new product or service launches.Take on additional tasks as neededâ??every dayâ??s a little different!What Weâ??re Looking For:Minimum 2 yearsâ?? relevant marketing experience.E-commerce and digital marketing exposure is a definite advantage.Strong communication skills and a natural flair for customer service.Able to switch between tasks and priorities without losing focus.Confident using MS Office and has basic knowledge of Adobe Suite (Photoshop, Illustrator, etc.).A strong sense of responsibility and accountability.Ability to work well under pressure.A genuine passion for cooking and baking.Driverâ??s license and own transport is advantageous.Interested?Send your CV to
https://www.jobplacements.com/Jobs/M/Marketing-Coordinator-1264278-Job-Search-03-10-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
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REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1263858-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
13d
Job Placements
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