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IT Technician
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General Details
Description
Minimum requirements:
- Matric required
- CCNA, MikroTik Certified Network Associate, or JNCIA qualification highly beneficial
- Experience troubleshooting connectivity issues, voice services, security services and cloud services is required
- 2+ Years experience in a similar role required (non-negotiable)
- Knowledge of networking equipment such as Cisco, Yealink or MikroTik required
- Must have experience working with CRM Tools and ticketing systems
- Must reside in or around Midrand
- Position is fully office based
https://www.jobplacements.com/Jobs/I/IT-Technician-1253223-Job-Search-01-19-2026-04-34-31-AM.asp?sid=gumtree
Id Subtitle 1347339464
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Job Placements
Selling for 1 year
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REQUIREMENTSMatric, bachelorâ??s degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field â?? Highly Advantageous3â??5 years of experience in managing sales, customer service, technical support or help desk teamsTrack record of achieving service targets, or demonstrable success in prior sales/customer-service rolesStrong leadership and communication skillsA proactive mindset and solution drivenA passion for improving systems and helping people succeed  DUTIESLead, mentor, and develop the help desk team to ensure high levels of performance and moraleSet clear expectations and KPIs for help desk staff, holding them accountable for the daily actions requiredBuild a culture of professionalism, accountability, and continuous improvementHire new staff according to team requirementsTrain the team following quarterly reviews and where there are shortfalls in skillsDevelop and execute a help desk strategy that aligns with company goals and drives operational excellenceEstablish clear policies, procedures, and service standards to ensure consistency and high-quality supportDocument and update standard operating procedures (SOPs) to ensure consistency and complianceMotivate the team to consistently meet or exceed their KPIs.Serve as the final escalation point for critical or complex support casesTrack and analyse key performance indicators (KPIs), including Ticket resolution timesPrepare and present weekly reports to the Managing Directors, highlighting bottlenecks, network specific issues, and clear actions for improvementConduct regular quality assurance checks to maintain service excellence Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.Â
https://www.executiveplacements.com/Jobs/S/Sales-Customer-Service-Manager-1252250-Job-Search-01-15-2026-10-43-05-AM.asp?sid=gumtree
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Check out for this project details before applying.How to Apply Drop your CV on mandla@onepercentclub.net or +27727026414 along with your WhatsApp Number (with plus+ sign & country code) to apply for this project.Project Description We are the 1% Club, a company based in South Africa built by global entrepreneurs who are tied up with multiple e-commerce based projects and right now we are executing few business projects that supports small, medium, and large-scale companies to do effective distribution.At the present we are partnered with companies such as Sharp, Kent, Amezcua, Britol, MyHomePlus, Olik, Banago, SMC, FantasTeak, Prikka, and we running a project that supports them with effective distribution.For these ongoing projects, we are looking for few qualified candidates who are ready to adapt to our environment.Interview Process First, we are going to educate you on our B2B and B2C processes and the end-to-end distribution process and strategics and standard operating procedures. After that we will interview you to evaluate your level of understanding and clarity about our business project, your willingness to learn and educate yourself, your decision-making ability through multiple interviews before we decide to move forward with your application.Basic Required Qualifications Good English communication skills. Being able to work on a remote set up with a stable internet connection. Quick learner who can adapt to different environments. Outside the box thinker.Other Qualifications which may benefit you Teamwork, leadership, and management skills. Knowledge and experience in E-commerce, advertising and marketing. Financial literacy.FAQ 01: What are my responsibilities of this project?If you are a fresh graduate and ready to learn the following skills, still you could give it a try.There are multiple responsibilities in our project under Marketing, Advertising, Business Analysis, Finance, Talent Acquisition, and HR management, etc.. We will see what is the most suitable responsibility for you after the interviews and we will provide you more information to prepare yourself for the interviews. If you are ready to be coachable and learn and adapt to our working environment go ahead apply.FAQ 02: What is my income?Compensation ranges from 250$ to 15,000$ a month depending on the value you add to the project.FAQ 03: What is my working Environment? Work From Home (Remote) Twice a year you will travel aboard for our annual conferences I countries like Malaysia, Turkey or Dubai.FAQ 04: Working Environment?-Flexible timing-Part Time (2-3 hours / day) or Full Time(7-9 hours / day). It's your choice to chose whether you want to work part time Or full time.
Apply only if you are a serious applicant. Drop Your resume / CV on mandla@onepercentclub.net or +27727026414 along with your WhatsApp Number and the interviews will be conducted over WhatsApp and Zoom.
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