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Data Engineer
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8 months ago1429 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
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Minimum requirements:Matric.Proven experience in sales with demonstrated team leadership ability.Experience in ISP, Fibre or Telecoms environment is essential.Confident in handling negotiations, objections, and customer escalations.Solid understanding of sales processes and pipeline management.High attention to detail in quotations, contracts and sales administration.Bilingual in English and Afrikaans, with excellent verbal and written communication skills in both languages.Personality Traits:Strong organisational and time management skills.Excellent communication and interpersonal skills.Ability to collaborate effectively with internal teams and external partners.Commercially aware with sound decision-making around pricing and discounts.Professional, resilient and able to perform well under pressure.Duties and responsibilities:Customer Query Management:Respond to incoming telephone calls and ticket system queries in a professional, calm, and timely manner.Provide accurate information regarding services, pricing, promotions, installations, and equipment.Handle general sales enquiries by offering appropriate solutions to ensure a positive customer experience.Actively listen to customer needs, confirm understanding, and communicate clearly across all channels, including calls, emails, and tickets.Sales Process Coordination:Coordinate the sales process between customers, resellers, and internal teams to ensure smooth and timely service delivery.Facilitate communication between customers and internal teams to streamline service delivery.Reseller Account Management:Manage and support reseller accounts, including new sign-ups, relocations, conversions, and account changes.Ensure timely and accurate processing of reseller orders and account modifications.Build, maintain, and strengthen reseller relationships to drive repeat business and new sales opportunities.Conduct regular follow-ups with resellers to understand their needs, identify growth opportunities, and maintain high satisfaction levels.Sales Follow-Up and Pipeline Management:Follow up on incoming leads, reseller referrals, and enquiries to convert prospects into customers.Maintain an organised and accurate sales pipeline, tracking progress and ensuring timely follow-ups.Prioritise tasks effectively to meet turnaround times and service-level expectations.Hardware Sales, Upselling, and Cross-Selling:Proactively promote and upsell hardware and related products where appropriate.Identify opportunities to increase revenue through cross-selling and value-added offerings.https://www.jobplacements.com/Jobs/S/Sales-Agent-1275168-Job-Search-03-25-2026-04-30-14-AM.asp?sid=gumtree
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