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Sales Agent

14 hours ago13 views
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General Details
Location:
Mamelodi, Pretoria / Tshwane
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Minimum requirements:
  • Matric.
  • Proven experience in sales with demonstrated team leadership ability.
  • Experience in ISP, Fibre or Telecoms environment is essential.
  • Confident in handling negotiations, objections, and customer escalations.
  • Solid understanding of sales processes and pipeline management.
  • High attention to detail in quotations, contracts and sales administration.
  • Bilingual in English and Afrikaans, with excellent verbal and written communication skills in both languages.
Personality Traits:
  • Strong organisational and time management skills.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate effectively with internal teams and external partners.
  • Commercially aware with sound decision-making around pricing and discounts.
  • Professional, resilient and able to perform well under pressure.
Duties and responsibilities:
  • Customer Query Management:
    • Respond to incoming telephone calls and ticket system queries in a professional, calm, and timely manner.
    • Provide accurate information regarding services, pricing, promotions, installations, and equipment.
    • Handle general sales enquiries by offering appropriate solutions to ensure a positive customer experience.
    • Actively listen to customer needs, confirm understanding, and communicate clearly across all channels, including calls, emails, and tickets.
  • Sales Process Coordination:
    • Coordinate the sales process between customers, resellers, and internal teams to ensure smooth and timely service delivery.
    • Facilitate communication between customers and internal teams to streamline service delivery.
  • Reseller Account Management:
    • Manage and support reseller accounts, including new sign-ups, relocations, conversions, and account changes.
    • Ensure timely and accurate processing of reseller orders and account modifications.
    • Build, maintain, and strengthen reseller relationships to drive repeat business and new sales opportunities.
    • Conduct regular follow-ups with resellers to understand their needs, identify growth opportunities, and maintain high satisfaction levels.
  • Sales Follow-Up and Pipeline Management:
    • Follow up on incoming leads, reseller referrals, and enquiries to convert prospects into customers.
    • Maintain an organised and accurate sales pipeline, tracking progress and ensuring timely follow-ups.
    • Prioritise tasks effectively to meet turnaround times and service-level expectations.
  • Hardware Sales, Upselling, and Cross-Selling:
    • Proactively promote and upsell hardware and related products where appropriate.
    • Identify opportunities to increase revenue through cross-selling and value-added offerings.

    • https://www.jobplacements.com/Jobs/S/Sales-Agent-1275168-Job-Search-03-25-2026-04-30-14-AM.asp?sid=gumtree
Id Subtitle 1353092650
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Job Placements
Selling for 1 year
Total Ads4.84K
Active Ads4.84K
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