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Support Analyst IT
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7 months ago2033 views
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General Details
Description
Qualifications and skills
Orange Recruiting (Pty) Ltd
Your Specialists in Supply Chain Recruiting
- Degree in Computer Science, IT, IE or related field
- Excellent communication skills
- Proficiency in support tools and ticketing system
- Solid analytical and problem solving abilities
- Customer and service focussed
- Proactive and adaptable to new technologies
- Detail oriented
- Continuous improvement mindset
- Technical support and troubleshooting i.e. diagnose and resolve software, hardware and network issues for clients and internal team
- Client communication and assistance
- Incident and problem management
- Documentation and reporting i.e. create and update support documentation including FAQs, guides and knowledge base articles; generate reports on support activities, incidents and resolutions for management review.
Orange Recruiting (Pty) Ltd
Your Specialists in Supply Chain Recruiting
https://www.executiveplacements.com/Jobs/S/Support-Analyst-IT-1200399-Job-Search-07-04-2025-04-36-26-AM.asp?sid=gumtree
Id Subtitle 1328882862
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Executive Placements
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https://www.jobplacements.com/Jobs/E/Environmental-Officer-1261877-Job-Search-02-12-2026-04-28-21-AM.asp?sid=gumtree
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