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First-Line IT Technician
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2 days ago55 views
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General Details
Description
The Company:
Key Responsibilities:
Job Experience and Skills Required:
Apply now!
- Managed IT services provider Gain exposure to support, cloud, networking, and cybersecurity.
- Security-first approach Develop strong troubleshooting and best-practice IT skills.
- SME client base Work across diverse industries and environments.
- Growth-focused environment Build a solid foundation for career progression in IT.
Key Responsibilities:
- Serve as the first point of contact for IT support (phone, email, and tickets).
- Provide guidance on IT policies and best practices.
- Deliver professional, customer-focused support.
- Troubleshoot hardware, software, and network issues.
- Escalate complex issues when necessary.
- Set up and configure user devices and peripherals.
- Perform routine system maintenance and updates.
- Support Microsoft 365, Windows, and basic networking (security-first).
- Accurately log and track tickets and resolutions.
- Ensure compliance with data security standards (POPIA & GDPR).
Job Experience and Skills Required:
- Experience in a first-line IT support role.
- Strong knowledge of Windows, Microsoft 365, and Active Directory.
- Familiar with ticketing systems and remote support tools.
- Solid troubleshooting and problem-solving skills.
- Strong verbal and written communication.
- Able to work independently and in a team.
- Customer-focused and proactive.
- Committed to continuous learning.
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN, and Wi-Fi).
Apply now!
https://www.jobplacements.com/Jobs/F/First-Line-IT-Technician-1266560-Job-Search-04-14-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1354716327
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