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Tectum legal services is currently looking for 20 candidates.Vacancies -Sales Rep-Promotions-Marketing Management Age-18 to 28 Years.Free training provided. No Experience Needed. For more information call or Whatsapp Jaden @ 060 407 1207.
2d
Johannesburg CBDSavedSave
Legal cover is currently looking for 20 candidates to do sales and promotions around Johannesburg CBD.Age-18 to 27yearsFree Training Provided. No Experience Needed. No fee required. For more information call or Whatsapp Jaden @ 060 407 1207.
2d
Johannesburg CBD1
One of the TOP banks in S.A. is currently looking to fill a 6-month role for a Fund / Deal Manager in JHB.
Responsibilities:
Recording transaction on the financial systems in the bank
Checking financial entries in multiple systems
Confirmation and settlement processing
OTC processing
Portfolio management: structured deals
Review processes, systems and procedures
Keep abreast of the market trends
Resolve queries related to Profit and Loss, Margins
Stakeholder liaison
Attend to settlements and refunds
Preparation of manual dealing tickets
Attend to unpaid debit orders Processing loan books
Investigations
Coach team
Data analysis
Sending instructions to the money market
Interpret legal agreements
Driving corporate governance
Risk management
Non-negotiables:
Business Commerce degree
No less than 3-4 years experience: Debt products, legal agreement interpretation. Experience within financial services or finance related environment. Training and coaching a team.
Fully understands the loan granting process - credit checks, affordability criteria and repayments
Client centric
Analytical
Attention to detail
Decision maker
Driving continuous improvement
Automation Acumen
Financial Acumen
Business Acumen
Excellent English communication
Clear criminal record
Clear credit (ITC)
Great track record, reference checks will be conducted upfront
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NDc2NjEwMDI/c291cmNlPWd1bXRyZWU=&jid=1745522&xid=847661002
5d
Johannesburg CBD1
JOB PURPOSE
Responsible for the day to day operational management of our Inbound Sales & Service Contact Centre. Managing and coaching multi-skilled Contact Centre teams via the Sales & Service Team Managers, collaborating with key stakeholders across the business to deliver exceptional customer service across key customer touch-points, in line with our client’s sales and service strategy and risk appetite.
The role holder will have the responsibility of managing a centre of excellence, delivering industry leading customer service and exceptional colleague engagement.
ACCOUNTABILTIES & DELIVERABLES
Deliver annual Contact Centre and Customer Experience objectives ensuring it is aligned to our client’s strategy and risk appetiteManage and support the delivery of the Contact Centre’s operational service strategyLead, develop and motivate Team Managers to encourage agents to deliver a best in class service across all stages of the customer journeyProvide strong, visible leadership to help deliver a positive, open culture where high quality colleagues can deliver to their full potentialEffectively manage and develop the performance, talent and future capability of all direct reports and wider teamAccountable for delivering Contact Centre processes in line with Conduct/ Regulatory risk standards and within Operations risk appetiteOperate within the Customer Service Risk and Control framework, effectively monitoring key risks, escalated issues and identifying common trendsDrive fair outcomes for the customer, embedding these principles in all Contact Centre processes and policy. Prompt action taken to mitigate issues identified through outcome testing measuresWork with the Business to deliver new products, changes or initiatives impacting Customer ServiceEnsure the Contact Centre has appropriate levels of multi-skilled resource at all times, coordinating staff recruitment and trainingDesigning and delivering reward and incentive schemes aligned to fair customer outcomesOwnership of first line operational risks and controlsDevelop strong working relationships with key internal and external stakeholders, to achieve business objectives
PERSON SPECIFICIATION
Proven leader and relationship manager across teams and in a matrix management organisationDetailed understanding and experience of Contact Centre ManagementStrong relationship & stakeholder management skills at a Senior Manager and Executive levelProject management skills in complex multi-functional projectsStrong influencing, negotiating & networking skillsExcellent management and interpersonal skillsAbility to think strategically but translate this into deliverable plans which ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjY5MDM1MDM/c291cmNlPWd1bXRyZWU=&jid=1163880&xid=966903503
13d
1
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JOB DESCRIPTION
The purpose of the Key Account Manager – Power Tools, is to help develop sales opportunities with key account customers. The KAM’s authority include:
Develops new business segments and new customersDecides on customer and market processing strategyNegotiates terms and contracts with the major customers
Duties may include but are not limited to:
Responsible for the turnover and profit of the assigned accountsResponsible for the customer P & LNegotiation of terms and contracts with the major customersSales and listing, such as innovations and promotionsNegotiation on local, customer-specific advertising activities, promos etc.Implementation of trade fairs and support catalogue creationTasks in the field of logistics and finance (credits, open receivables, etc.)Information flow (internal – Retail Marketing Managers, Business Units, logistics and external service, external - customers etc.)Control of relevant KPIs and compliance with budgetsTransfer of local requirements and questions to Country Business Director (CBD)Responsibility for customer and market processing strategyDevelopment of new business segments and customersPlanning of turnover, profit and quantity as well as commenting to CBDStrong coordination with all other business unit KAM’s for respective customersDeveloping customers online sales activities, potential of developing online pure players as wellOrganizing product sales trainings to customers
Experience Required
5 years+ Work experience in sales in a similar role and sectorSolid track record in having managed large customer accounts successfullyStrong strategic and analytical skillsFully competent on MS Office packagesAbility to communicate on all levels, fluent in English speak / read & write and Afrikaans speak / read & write
Personal Characteristics
Willingness to learn and broaden knowledge and keep up with the industry requirementsCustomer service centric mind-setEntrepreneurial thinking, ability to work self-directedTeam player but independent where requiredAbility to work under minimal supervision & high pressureEnjoys working with data i.e., analysisDeadline, target & process drivenCourageous and able to challenge status quoGood presenter and communicatorAttention to details and analyticsWillingness to travel regularly away from homeGood command of the Afrikaans language
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTkwMDA1MDk4P3NvdXJjZT1ndW10cmVl&jid=1323901&xid=2590005098
13d
1
Our client, a call centre located in Randburg, Johannesburg, are looking to employ Team Leaders who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
DutchDanishSwedishNorwegian
Previous Inbound Contact Centre experience or,Previous Team Leader / Supervisory experience in a service environmentPrevious international contact centre experience will be advantageousFully computer literate in all Microsoft packages (Word, Excel, Outlook and Internet)Availability to work shifts (International Call Centre)
Operations Management and Continuous Improvement
Coach and develop employees through continuous one-on-one sessions i.e. daily, weekly and monthlyEffective resource planning by managing work attendance and leaveEnsure all contact channel services levels are metSet key performance indicators for agents and review agent performance according to KPI’s in conjunction with Operations headAnticipate escalations and take over requests when neededConduct root cause analysis on all detractorsEnsure escalations processes are maintained and implementation of new processes with team buy inAssign and monitor the productivity and quality of interactions performed by the teamEnsure all work delivered to clients are conducted with a high level of integrityDrive all day-to-day operational activities through to successful completionEnsure all team members are responding to customer concerns in a timely and efficient mannerMonitor behaviours and skills of team to ensure they are professional, friendly, confident, and capable with all aspects of interaction handlingReview and update productivity tools to monitor real-time and long-term performance, and to identify areas of improvement
People and Performance Management
Manage the development, performance, capability and capacity of the employeesEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR, AHT, QA)Enhance staff morale & motivation through reward and recognitionDetermine training needs and identify coaching opportunities to develop knowledge, skills and behaviours in the teamMentor new hiresDemonstrate knowledge, passion, and a creative aptitude to consistently achieve and exceed targetsOffer guidance and support to all team members to mini...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjIzNDcwNjAzP3NvdXJjZT1ndW10cmVl&jid=579950&xid=4223470603
13d
1
KEY OUTPUTS
Clients Guests and Suppliers
Be on call for any major emergencies and immediately alert the client and Regional Touring ManagerConstantly re-evaluating internal processes, eliminating any re-work to ensure the smooth, effective and efficient functioning of the teamActively work at improving information flow to all key Suppliers via the MOSEnsure all client and/or guest complaints are replied to immediately and follow process of informing Guest Feedback and ensure Regional Manager Touring copied on all relevant correspondenceAssisting consultants in advising clients on all product related queriesActively checking the MOS on filesNegotiate preferential rates with suppliers and specialised terms for group bookingsImplement secondary buying with the groups team to increaseMust be able to do on-site inspections with Clients and assist with traveling groupsHelp prepare and support all operations of traveling filesAssist with compilation of gifting, filing, welcome notesEnsure all country travel restrictions are taken into account in planning and executing of groups travelingAssist in all administration required for adhering to travel restrictions and paperwork are in place and done for each guestEnsure administration Covid 19 protocols are in place for traveling groups
People
Managing a team of groups consultants when the G&I Sales Manager is on leave or travellingHands on management and checking of all files to ensure all quality control measures are in place and the operations of the itinerary pre trip and during trip and post trip go according to operating proceduresEnsure emergency duty reports are submitted each Monday and any issues are followed up and action taken and outcome reported to Regional Manager Touring
Finance
Ensure through strong commercial focus that all files are profitable and that margins remain in line with company guidelines and immediately bring to attention of G&I Sales Manager any errors resulting in loss of margin through consultant or supplier errorMonth end processes and procedures to be complete accurately and timeously complying too the month end time tableSupport and communicate with accounts teams to ensure debtors are collected timeously and inform Regional G&I Sales Manager, Manager Touring and Sales Director/Sales Manager of any potential bad debtBack buy opportunities are created to increase the Margins where possible
KNOWLEDGE REQUIRED
Extensive knowledge of Tourplan, alternatively, another reservations systemIn-depth geographical, logistical and product knowledg...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM1MTIyNDQ4P3NvdXJjZT1ndW10cmVl&jid=1258551&xid=1135122448
13d
1
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IT Operations Lead / Manager:
We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs in our sites in Johannesburg, Durban, Cape Town and Gqeberha.
The successful candidate must have a proven professional experience and a detailed knowledge of industry’s best practice processes.
Responsibilities
Compile and manage the technology strategy in alignment with the business strategy.Manage relationships and SLA with all external suppliers.Manage information technology and computer systems.Plan, organize, control and evaluate IT and electronic data operations.Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.Ensure that all areas of the business are operational.Conduct ongoing research to improve the technological assets of the company.Manage efficiencies of the department as well as the effective delivery of services and solutions.Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.Develop and direct all networking safeguards to reduce risks and apply effective protective mechanisms to secure sensitive internal and external information.Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.Consolidate business technology platforms and create plans for each platform.Track, analyse and monitor technology performance metrics.Establish technology standards and communicate technical information to the organisation.Maintain asset register.Maintain IT risk & issue register.Create and implement the organization’s IT policy and best practice standard operation processes and manuals.Performing routine system audits.Running routine system operations reports and sharing them with management.Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Send your CV, current salary, updated salary and notice period to James Knoll.
James@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI0MzY0MTIwP3NvdXJjZT1ndW10cmVl&jid=1501509&xid=2624364120
13d
1
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JOB PURPOSE
The lead developer reports into the Head of IT. Although the responsibilities are primarily technical, the lead developer generally serves as an interface between the developers and management, have ownership of development plans and have supervisorial responsibilities in delegating work and ensuring that software projects come in on time and under budget.
DUTIES & RESPONSIBILITIES
To ensure that all of the developers in his/her team are adhering to the software quality standards agreed by the team and the wider development team so that work is done to the highest possible quality.To understand and be able to talk about and explain the importance of principles of good software design and development so that they are able to produce software of the highest possible quality in the fastest possible time and will be able to continue to do so in the future.To ensure the features developed by the team are produced to the highest possible quality in the fastest possible time and no less, so that they are able to continue to do so in the future.To show the developers the better ways of doing things and help improve their skills so that they all become better at their jobs.To act as example to all the developers by being the person who most closely follows the principles and practices they have committed to so that the developers feel confident they can too.To act as example to all the developers by advocating learning and taking the time to do so, so that the team feel comfortable they can too.Manage the successful delivery of projects by careful planning and coordinating across the full delivery lifecycle.Work closely with the department’s Project Manager, coordinating business analysts and developers, as well as liaising with key project stakeholders as required.Independently deliver results on both departmental and business projects.Provide regular and effective progress updates to and work closely with the Project Manager/Business owner to ensure the management of any delivery risks or issuesDefine delivery phases of the project including activities, sub-activities, and milestones ensuring these are documented and used as the basis for the project event log, issues and risk log and any subsequent reportingParticipate in reviews and meetings and provide updates on project progressTake responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standardsWork closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of existing and new systemsContributing to post implementation reviews helping to demonstrate success or otherwise of projectsSuppo...
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13d
1
SavedSave
Department: Retail Sales
Reporting To: Head of Retail Sales and Distribution
Location: Durban Central, KZN
JOB PURPOSE
Responsible for developing and managing business operations to increase sales, profitability, market share, customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.
FORMAL QUALIFICATION REQUIRED
Business Degree and FAIS Compliant. RE qualifiedPassed RE1 and Registered as a K1, an advantage
WORKING REQUIREMENTS AND KNOWLEDGE
6 to 12 years’ experience in Sales of Insurance products2 to 5 years’ experience in managing and motivating a Sales team
KEY RESPONSIBILITES
Formulate Sales strategies and roll-out campaigns across the regionDrive the Sales of all Insurance productsEnsure maximum penetration of Insurance products across all channels and clientsBuild strong relationships with key stakeholders in the Group and externallyParticipate in relevant Provincial events and deliver best practicesAnalyse data on competitors, pricing, trends and identify gapsCompile up-to-date Sales Reports on the ProvinceLead, motivate and manage a team to achieve and exceed sales targetsFoster a great team environment. Manage all HR, Recruitment and Performance aspectsEnsure that Compliance and regulatory aspects are adhered to
BEHAVIOURAL COMPETENCIES, SKILLS & ATTRIBUTES
Customer Focus, Customer ServiceVerbal Communication, Informing OthersProcess Improvement, Problem SolvingPeople Skills, Teamwork, People ManagementManaging Processes, Emphasizing Excellence
Should you wish to apply for this position, please email your latest CV and motivation to miriam@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDU2Njc0NTQ5P3NvdXJjZT1ndW10cmVl&jid=1250318&xid=3056674549
13d
1
Technical Architect – Solutions Architecture
Location: Pretoria, Gauteng, South Africa
Company
Our client, a multinational professional services company that specialises in information technology services and consulting, is looking to hire a Technical Architect to join their team in Pretoria.
Job Description
We are looking for people with breadth of knowledge across all IT components driven by business
aspirations and requirements. This knowledge is used to assess current architectural maturity and to
recommend / shape a future architectural goal state, including architectural standards, patterns and
platform services.
Key Competencies
Deep technical skills and experience in one or more technology architecture domains
Ability to develop implementation plans and estimates that serve as input to the business case supporting the technology implementationKnowledge across old and new technologies is also key as the solution architect can understand how existing solutions will co-exist and integrate to the new
Responsibilities
Driving the necessary sign-off of the solution with proper input from the Operating Groups on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)Managing the sales team, Subject Matter Experts required during the sales process and the communication/collaboration with the delivery organization(s)Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standardsInterfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliverUnderstand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offeringsPreparing the BD spend estimate, schedule, work plan, resource/sourcing planCollaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal groupsAligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions
Qualifications Required
Bachelor’s degree in Information Technology, Comp...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTEzMDM0MjkyP3NvdXJjZT1ndW10cmVl&jid=908506&xid=2513034292
13d
1
Information Security Manager will be responsible for implementing and monitoring IT security strategies for all platforms across IT function with organization. He will provide assistance to manage the risk to the platform assigned and will ensure business alignment, effective governance, system and infrastructure availability, integrity and confidentiality.Key Accountabilities
Develop and maintain robust security controls to protect Organization business from security breaches/ incidents.Deliver Security demand from the business for security controls.Maintain a good relationship with key stakeholders including business, other IT departments & security teams to deliver on security requirements timely and effectively.Engage with internal/ external auditors to acquire and retain certifications/ attestationsSupport audits by timely response, escalation management, gap analysis, mitigation etc.Conduct supplier Assessment to check their compliance with security scheduleDrive education and awareness activities across platform.Provide direction for IT Security and Cybersecurity protection, and oversee Technology governance and policies.Develops, maintains and publishes up-to-date security policies, standards and guidelines.Oversees development of security awareness programs.Evaluates potential security breaches, coordinates response, and recommend corrective actions.Define and report on information security KPIs.Specialized in a number of Security domains such as incident response, operational assessment of security posture, general security management.Experience working with external stakeholders in law enforcement, audit, testing, investigations, and intelligence.Monitor, evaluate and change the organization as needed to ensure success in managing SecurityResponsible for formulating long term security policy for their domainIs responsible for the security schedules of major global contracts and the supplier integration and delivery of secure services as contracted. This includes managing all service delivery components and coordination of supplier teams delivering services.
Skills
An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.An understanding of organizational mission, values and goals and consistent application of this knowledge.An ability to perform independent analysis of complex problems and distill relevant findings and root causes.An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative and actionable manner.A team-focused mentality with the proven ability to work effectively ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTc0NTI2OTc/c291cmNlPWd1bXRyZWU=&jid=1524960&xid=617452697
13d
1
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1) sales representation: more towards account management, no requirement for new business development; the main tasks will be visiting some shops to collect customer/product feedback;
2) market research: collect data on local market trends etc. summarize in English reports
Must be able to manage self
Must have own car and valid drivers lisence
Previous proven sales and account management experience is not negotiable.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTUzMDczNTc2P3NvdXJjZT1ndW10cmVl&jid=1323383&xid=2153073576
13d
Johannesburg CBD1
POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1MzQyNzY3P3NvdXJjZT1ndW10cmVl&jid=1163879&xid=2635342767
13d
1
KEY OUTPUTS:
Management of Tourplan System Content:
Ensuring Tourplan content is fully up-to-date and accurate at all times:
Rates, offers, child rates, group rates, value adds, etc.Trading terms, policies, property includes/excludes, etc.Supplier information, contact details, etc.
Overseeing the loading and checking of the above into Tourplan within specified deadlinesEnsuring rate loading policies and procedures are strictly adhered toEnsuring the best-practice and procedure documentation is up to dateIdentifying process changes to optimize loading efficiency and accuracyAssisting with Tourplan content-related projects
Management of Rate loading team:
Day-to-day management of rate loading team, their capacity and their outputsManagement of rate loading logging, delegation, and query resolutionReporting on team performance, including:Turnaround timesRate loading errorsNumber of suppliers loadedTeam leave approval and appraisalsInterviewing and hiring new staffTraining new staff joining the team, and conducting ongoing training to develop team membersEnsuring that the team has the necessary resources and training/mentoring to perform at their peak
Ownership of integration and alignment:
Ensuring alignment of content and content-loading process across all Tourplan instances
in Africa, Asia, and South America
Management and driving of the integration between Tourplan and external systems in conjunction with the Information Systems Team
KNOWLEDGE REQUIRED
An excellent working knowledge of TourplanComputer literacyGood Excel knowledgeUnderstanding of product contracting, including commission and mark-up / discounting structures
SKILLS REQUIRED:
People management skills, and ability to motivate a team to achieve deadlinesNumbers, numbers and getting it right the first time – detail mattersHigh attention to detailSystem savvyAbility to solve problemsThrive when under pressure while having fun at the same timeAbility to empower, train and mentor peoplePro-activeness - initiating and implementing rate loading initiativesService oriented: Working toward and maintaining high service levels to in-house customers i.e.reservations and product teamsAbility to communicate in a clear, concise, consistent and transparent manner
PREVIOUS WORK EXPERIENCE REQUIRED:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyMjg1NjcxP3NvdXJjZT1ndW10cmVl&jid=1503279&xid=3452285671
13d
1
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Vision
To establish a world-class direct financial service business that seeks to:
offer its customers excellent service, superior value products, and fair treatment always;generate superior return on investment for shareholders;be the employer of choice; andbe a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry
OUTPUTS / CORE TASKS
Selling life insurance telephonicallyAchievement of sales targets and objectivesAdherence to Quality and Compliance processes to minimize business riskManage your quality & compliance against benchmarks to minimize business risk, with the client in mindMaintain optimal operational efficiencies based on productivity measuresAdapt and change to fit in with changing business operational requirementsSales objection handlingBuild and maintain good client relationshipsKeep abreast of developments and trends in the Industry – self learningEnsure commitment to the FAIS Fit & Proper qualification requirements
REQUIREMENTS
Qualifications & Experience
Grade 12 qualificationAt least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)Financial services experience (advantageous)RE Exam Advantageous30 FAIS Credits – Advantageous
Knowledge & Skills
Good understanding of Financial Services Industry related legislation and regulationUnderstanding of sales processes and servicing industryOutbound Sales experience is requiredFluency in English and one other South African official languageA clear criminal and credit recordCommitment to the FAIS Act and meeting Fit & Proper qualification requirementsWillingness to work overtime in order to achieve targets
Personal Qualities
Selling skillsComputer literacyCommunicationPlanning and organizingBuilding and maintaining relationshipsTreating Customers FairlyInitiativeResults Driven/Achievement orientatedContinuous learningTenacitySales processObjection handling skillsTeam orientatedAbility to receive and implement coaching
Should you meet all the requirements and wish to apply, please send your latest CV and motivation to carla@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTMwNTU2MDU/c291cmNlPWd1bXRyZWU=&jid=1152710&xid=413055605
13d
1
Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Drivers License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
13d
1
We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email· Creative and out of the box planning and designing of itineraries· Handling reservation requests either email or telephonic· Processing of reservations from quote to finalising, including reservations, invoicing and travel documents· Professional servicing of our dynamic direct guests · Proactive selling of our products and services ensuring the best possible safari for the guest· Saturday duty and cell phone duty on a rotation basis· Public holiday duty and cell phone duty on a rotation basis· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis· Backup for colleagues when they are away from the office· Expanding product knowledge through attending training sessions· An independent, curious and “can do it” nature· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · A good knowledge on FIT and Groups policies and procedures· A good knowledge of company Safari Offers· Communication skills and a good command of the English language· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management· Computer aptitude· Understanding of travel industry· Attention to detail· Elaborating in writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high energy and patience· An independent, curious and “can do it” nature· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · Tourplan reservations system· Creativeness, flexibility, high energy and patience· Must have at least 5 years reservations experience preferably in a tour operating environment, no hotel, car rental reservations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODExMjcwMDM/c291cmNlPWd1bXRyZWU=&jid=1503283&xid=281127003
13d
1
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Responsibilities:
Collaborate with cross-functional teams including Store Planning, Asset Protection, IT, and Operations, on individual projects.Create CAD models of production products and R&D concepts.Translate conceptual designs into detailed technical drawings and schematics using CAD software.Conduct analysis and testing on CAD models to ensure they meet design specifications and standards.Identify and solve design problems and recommend modifications to improve product performance.Assist in training and mentoring junior CAD designers.
Requirements & Education:
A bachelor’s degree in mechanical engineering, Industrial Design or a related field.At least 3-5 years of experience in CAD design in a manufacturing or engineering environment.Proficiency in CAD software such as AutoCAD, SolidWorks, and CATIA.Strong technical and analytical skills.Excellent problem-solving skills and attention to detail.Good communication and teamwork skills.
Overall, an intermediate CAD Specialist is a key member to our design team who plays an essential role in creating our reality. They must have a solid understanding of CAD software and a technical background to succeed in this role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc2OTg1OTU0P3NvdXJjZT1ndW10cmVl&jid=1529333&xid=3976985954
13d
1
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Design, develop, and deploy modular cloud-based systems.Develop and maintain cloud solutions in accordance with best practices.Ensure efficient functioning of data storage and process functions in accordance with company security policies and best practices in cloud security.Identify, analyse, and resolve infrastructure vulnerabilities and application deployment issues.Regularly review existing systems and make recommendations for improvements.Interact with clients, provide cloud support, and make recommendations based on client needs.Azure Active Directory end to end implementation.Azure VPN ImplementationAzure Identity servicesAzure SSO, Group PolicesAWS VPCProven work experience as a Cloud Engineer or similar roleAzure, AWS, and GCP certifications preferred.Troubleshooting and analytical skillsStrong communication and collaboration skillsClient management skills to discuss systems as needed.Relevant training and/or certifications as a Cloud EngineerDesign and put in place Azure data protection features.Deploy virtual machines in a highly available setting.Create virtual networks with high levels of performance and security to handle workloads.Find and install the business’s best cloud-based solutions.Define and record the best methods and tactics for deploying applications and maintaining infrastructure.Evaluate the IT infrastructure of a company to identify cloud migration options.Give development teams advice, thought leadership, and mentoring to help them enhance their cloud competencies.Ensure application size, performance, and uptime while upholding strict code quality criteria.Manage cloud environments in compliance with the organization’s security policies.Maintain the new system and supervise the migration process.Monitor network performance to adhere to service-level agreements.Perform disaster recovery and configuration management tasks.Set up hybrid connectivity for on-site and Azure environments.Utilize Azure’s automation technology possibilities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTQ2ODI3MTU1P3NvdXJjZT1ndW10cmVl&jid=1524963&xid=3146827155
13d
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