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SENIOR HR OPERATIONS MANAGER (EE)
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Description
Our client in the Insurance industry has an opening for a Senior Manager in the People Division, based in George.Purpose of the role is to ensure the smooth running of the full People function in the George offices, ensuring that the company attracts, develops, and retains top talent.Requirements:Minimum of Matric.Preferably a Human Resources qualification.Minimum 5 years People Business Partnerships Generalist experience, plus 5 years People Management experience.Excellent Excel, Word, and PowerPoint skills.Excellent systems administrator – knowledge of Direct Hire and PSIber is advantageous.Advanced knowledge of payroll, benefits, and remuneration managementStrong analytical and statistical abilities relating to delivery of key HR / People objectives.Strong team player and business partner.Highly energetic, tenacious, resilient, self-disciplined, and focused.Strong ability to deal with all levels of employees, including “C” suite executives. Responsibilities:Work closely with the Recruitment team and Line managers to ensure that the best talent is recruited, onboarded, and retained in the organization.Ensure compliance with all legal and compliance frameworks.Strong Labour Relations expertise.Use innovative ways to attract and retain talent.Assist in developing a talent pipeline of excellent employees.Ensure onboarding and offboarding of employees is followed correctly in conjunction with the Training team.Ensure recruitment targets are in line with EE plans.Ensure clear development plans in place.Assist in the development and maintenance of succession plans.Performance management.Drive employee engagement, culture, and wellbeing.Ensure compliance to all acts and legal requirements.Advise Line Management on Labour matters.Ensure company is up to date on all new legislation.Ensure EE plans and reports are correctly managed.Ensure contracts, offers, policies all up to date and meticulously maintained and applied.Review and implement all relevant HR policies. If you are not contacted within two weeks of applying, please consider your application unsuccessful
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Id Subtitle 1071401417
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Key Performance Areas:Reaching sales goals set by managementMonitor the early childhood environment and provide feedback about changes, trends and likely areas of impact on our servicesPass on information to Area Manager regarding successful sales leads to enable lessons to beginAccurate weekly reporting and updates of salesMaintain high level of knowledge regarding the company and our servicesWork with the marketing manager and or Area Manager to address any tasks or issues arisingVisit prospect customers and introduce them to our services.Perform other job-related duties and responsibilities as requestedEffectively communicate with clients via phone and in personWillingness to travel to see account customers, to other stores and for trainingSells Products/Services & Sales Visit companies i.e. with fleets, motor dealers etc to sell products/servicesAdvise Customers on product availability, costs, performance & optionsAdvise Customer on correct requirement (e.g. tyre replacement as opposed to repair, correct size etc)Identify new/further sales/service opportunities (e.g. rims, service i.e. time for new tyres)“Sell up” on specialsIdentify incorrect opportunity (e.g. wrong sizes/parts)Build Customer RelationsVisit companies i.e. new customers to follow up on service/resolve complaintsIdentify and interpret Customer complaints/queriesResolve Customer queries/complaintsFollow up after ServicesKnowledge:Sales and MarketingCustomer and Personal ServiceManagementEnglish LanguageAdministration and ManagementIntro to leadershipSkills / Behaviour:Active LearningActive ListeningCritical ThinkingLearning StrategiesMathematicsMonitoringPro- ActiveSelling upAbility to tradeAbility to motivate sales teamWillingness and ability to disciplineQuick learnerAble to think conceptually and attend to detailed aspectsPro- ActiveResilience and DriveProblem SolvingIntegrityTrust and honesty in the handling of cash or financesSpecial job requirements:Microsoft ExcelData entry softwareMicrosoft AccessOn the job training requirements:Sales training programProduct trainingIntro and advanced sales trainingSales force effectivenessDecision Making:Strategic:Operationally: Trading i.e. Closing deals and profit decisionsDay to da...
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Job Overview
The Branch Manager is ultimately accountable and responsible for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.
Role and Responsibilities
Plan and direct the day-to-day activities of the branch.Ensure excellent customer satisfaction, always!Seek ways to better promote the store, the product offerings and service within the store.Develop and maintain the store attractiveness, presentability & cleanliness.Ensure the branch is always adequately staffed by:Initiating hiring in a timely manner when staff leave or when seasonality demands itDeveloping an appropriate scheduling plan for staffSupervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.Ensure product display in store is in line with merchandising guidelines.Ensure a strong system of inventory management is implemented and maintained, with specific focus on:Adequate inventory levels of appropriate products in conjunction with procurementMinimizing out of stocks in the branchImplementing stock counts in line with group directionEnsuring ordering is done accurately and in a timely mannerMaintaining contact with suppliers to ensure maximum efficiency in purchasing processMinimizing shrinkages and write-offsProduct range GP% targets are met by ensuring correct pricing and accurate capturing of receipts.Ensure branch administration is operating effectively and in line with company SOP’s.Always ensure the safeguarding of the company assets within the branch.Ensure the store always remains clean and presentable.Personnel management, including selective HR duties.
Qualifications and Education Requirements
Matric certificateFMCG experienceIntermediate knowledge of Microsoft Office programs, specifically Outlook and ExcelGood level of skill on retail ERP programs5-7 years retail management experience
Preferred Skills
Strong management and coaching skillsStrong organizational & planning skillsStrong interpersonal skillsGood sales and customer service orientationGood communication skillsProactive by natureMust have a high level of integrity and honesty
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Minimum requirements:
Grade 122-3 years’ experience as a PABX TechnicianRelevant industry qualification (advantageous)Valid driver’s licenseAble to travel
Responsibilities:
Programming, installation and maintenance of PABX systemsConduct site survey before installationsTroubleshooting on PABXConfiguration of ADSL, VoIP, WIFI, 3G routersSet up of IP PBX VoIP networkSIP Trunks and VOIP installationsInstallations and troubleshooting of cabling infrastructureVoice Over IP network maintenanceConnectivity - Fiber, Microwave links and LTEData cabling and voice cablingConfiguration of voicemail , auto attendant , spnet , least cost routing(LCR) , ring plans as well as voice and data integrationVoice and Data integrationTroubleshooting in a networking infrastructureConduct fault finding analysisUpon completion of full installation, handover must be completed with the client/customerUp to date with H&S regulations and SOP’s (standard operating procedures)Communicate with customers to explain problems and procedures with the equipmentResponsible for all boot stock allocated to youTo ensure that the Service Coordinator is given accurate information relating to service calls and installationsTo complete all necessary paperwork relating to your job and to ensure that it is presented in an accurate manner and on time.
Competencies:
High standard of accuracy & proficiencyTimeous handing and completion of work and maintain minimal repeat call rateMust be able to handle stress within a highly pressurised environmentMust be able to work overtime and be on standby when requiredAbility to travel
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Trade Tested and Qualified Refrigeration Technician – Red Ticket & Gas Card a must Previous working experience [8-12 years] is essential as a Technician in an HVAC or refrigeration environment.
Ability to work independently with minimum call backs is a key to getting this position.
Working knowledge & experience of high intensity Refrigeration environments
Full working knowledge of multiplex & Co2 absolute requirementSupermarket LT & MT racks experience, both servicing & buildingKnowledge of repair, maintenance, and installation of cold/freezer rooms.Skilled in and understanding of all electrical systems related to HVACExperienced in using/programming remote monitoring systemsSkilled in Refrigeration system malfunctions diagnostics and determining appropriate repairs.Ability to communicate effectively with customers, team members and managementMUST relocate to Garden route [George)Must be willing to travel between Mossell Bay and Tsitsikamma regions
NB:
Please include copy of Trade Test and Gas Card when applying. Direct email is recruit@rmgrecruitment.co.zaAssistance with relocation will be provided
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We recruiting for an excellent Network Manager for George Western Cape Location
Basic Function:
· Be well versed with the all the elements of cloud infrastructure solutions, like laaS, PaaS, and Security controls around it.· Understand and elevate cloud infrastructure controls on the basis of CIS, NIST, AWS well-architected framework, PCI-DSS, etc.· Experience working with various infrastructure components like firewall, switches, routers, gateways, servers, storage, etc.· Experience working with next generation and latest cloud technologies like secure web gateway, EDR, XDR, CSPM, etc.· Experience working on cloud components in setting up guardrails, SCPs, IAM roles, Permission boundaries, etc.· Interacting with team members and participating in various reviews· Work with team members and participating in various reviews
Essential Functions:
· Help implement technology direction, vision and strategy to ensure Cyber Resilient Cloud Infrastructure· Designing the Security and Compliance control strategy for cloud environment from a holistic point of view, ensuring it meets all of the companys requirements related to PCI-DSS, Data privacy, SOC, ISO27001
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.EXL Internal / External Audit Teams.
Primary External Interactions
· Client Teams – especially Client Technology Teams.· External Vendors – Primarily for Service Desk Management.
Technical Skills
· Good understanding of Networking, Systems, Voice and business applications.· An industry recognized certification like ITIL / ITSM is an advantage.
Process Specific Skills
· Ability to interface and communicate at all levels within EXL and Client organizations.· Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital.· Working knowledge of MS office, MS Project and Visio.
Soft skills (Desired)
Good presentation and interpersonal skills.Excellent problem-solving skills in a cross functional environmentSoft Skills (Minimum)
· Strong verbal and written communication skills· Strong customer service orientation ability to connect with global customers and work with Global teams.· Good listening and consultative skills.
Education Requirements
Bachelors or higher degree in Computer Science or a related discipline
Work Experience Requirementshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY3NTc5OTE5P3NvdXJjZT1ndW10cmVl&jid=1508291&xid=2967579919
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The duties will include but are not limited to the following:
Assist with the administration of the tax process of the practiceLiaise with internal staff and external clients for information neededAssist with SARS queries like verificationsNew tax registrationsApplying for tax clearances and tax directivesCapture monthly payroll and ensure governanceExtract payroll reportsComplete and submit payroll returnsRespond to payroll queries
The candidate needs to meet the following requirements:
Matriculation with Mathematics and AccountingStrong administration skillsGood phone and email etiquetteAttention to detailCan work under pressureAbility to handle multiple tasks simultaneously, manage deadlines and prioritize dutiesAbility to work independently with little supervisionAbility to follow instructions and accept challengesFluent in English and Afrikaans
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