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Hospitality systems consultant
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1 year ago1819 views
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General Details
Description
- The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
- To ensure high quality customer service
· To uphold adapt it micros values and procedures
- To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
- Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).
- Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MS
- Travel to clients’
- Install the assigned products to the requirements and satisfaction of the client and
- If assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation as
- The HSC will ensure to the best of his/her ability that each project will be completed within
- Conduct project sign-off meetings with the clients, during which the sign-off documentation is
- Liaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.
- Complete all sign off documentation and time sheets before leaving site after project
- The HSC will not leave site if any outstanding issues are not resolved without explicit permission from
- The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
- Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
- Hand in all dockets with payment the next day to the administration
- Any major changes onsite to be communicated to the client in
- Ensure a signed delivery note is completed on delivery of any system
- Train client, management & staff in accordance with published training
- Produce training materials as required from time to
- To ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to Micros
- To replace/repair/do changes to the best interest of the client and Micros
- Present training courses to other Micros Consultants as required.
- Each HSC is required to support the products assigned to him/her.
- Each HSC may be required to work the 24hr help desk from time to
- All support calls are to be logged on th...
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Id Subtitle 1139630898
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Adapt IT
Selling for 2+ years
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Qualifications• Matric or Grade 12 or NQF4• Information Technology - national diploma or bachelor’s degree (optional)• Relevant qualifications/certifications in networking / hardware• Driver’s license minimum code 08Required Experience:• Minimum of 5 years relevant technical experience in the networking environment with demonstrable skills• Good Technical understanding of both Local and Wide area networking• Microsoft Networking Services (Active Directory, DNS, PKI, DHCP)• Fortinet / Cisco desired• Network devices (servers, routers, firewalls)
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Responsibilities:
Collection of information from prospective clientSetting up of and attendance to appointments with the Financial AdvisorRequesting quotations from panel of insurersEnsure rates and quotations are competitive or negotiate lower rates (on instruction from financial advisor)Quotations loaded to CIMSUpdating and save notes on CIMS and Sales RegisterTyping up of comparative quote sheetsIdentify cross-selling/up-selling opportunities not yet identifiedPreparing of files with applicable paperworkPre-populating documentation necessary to issue new businessEnsure all FICA documentation is on fileEnsure detailed minutes of the meeting recorded in writing in order to draft a thoroughClient Advice Record upon return to the officeEnsure that all client instructions are noted for future referenceEnsure that documentation in need of completion and signatures are completed by the client prior to conclusion of the meetingTyping up of new business instructions and renewal notes and changes where applicable and sending this through to the applicable box to be processed by the Underwriting DepartmentObtaining outstanding info, where applicableCleaning up file and ensuring all in order for processing by the Underwriting DepartmentAny and all other tasks assigned by the broker in respect of the clientUpdating CIMS and save notes and all client correspondence on CIMSUpdating the relevant registers (Sales, New Business, Renewals etc.)Managing and taking control of all renewals to ensure renewal deadlines are metInitiate renewal process 3 months in advance and liaise with Underwriter / financial advisorIdentify Risk on all policies and make recommendations to financial advisorAssist Retentions team by sourcing alternative quotations, comparisons of alternative quotations and reviewing the recommendations made to the client, conducting exit interviews where applicableAttending to ad hoc special projects as and when requiredAttending to projects related to upsell further product offeringsAll other reasonable duties that might be assigned from time to time
Education/ Experience:
Grade 12 qualificationAfrikaans Speaking (Advantageous) but with an excellent command of the English language.RE5 Examination advantageousMinimum of 3 years’ administrative experience in a BrokerageDriver’s License essentialBasic Short Term insurance knowledge essentialShort Term Insurance Qualification / Life Insurance Qualification will be advantageousMinimum of 2 years’ experience dealing with Short Term Insuran...
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A leading design / creative / advertising agency seeks to employ an energetic and creative Client Relationship Consultant / Account Manager to join their dynamic and progressive team.
An awesome career opportunity awaits.
ACCOUNT MANAGER PROFILE:
Create strong relationships with clients, influencing and facilitating the delivery of work that meets their needs.Receive and develop client briefs and facilitate the understanding of briefs by the Creative NinjasManage projects from start to finish by applying good organisation, planning and follow-upsManage all administrative tasks associated with projects.Source and create quotesMeet financial targetsPresent creative work to clientsFollow up with suppliers to ensure high level of service deliveryUndertake any other duties which may reasonably be required from time to timeMeet deadlines related to all areas of workDemonstrate creativity in dealing with the client and in interaction with the Creative NinjasUndertake administrative activities to ensure on-time and accurate billingHold regular meetings with client and issue contact reports post all client interactionsKeep up-to-date with relevant trends, market and industry, and client relevant (sector and competitor) developments and researchEnsure that each client has a brand plan and a year plan linked for financial objectives
QUALIFICATION AND EXPERIENCE:
Marketing qualification would be an advantageExperience in advertising /agency would be recommended
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
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Type of Position:Applications from suitably qualified & experienced persons are invited to fill the above vacancy in the companys Production – Paint Shop Department.
Job Description and Responsibilities
Ensuring that all Paint shop electrical installations and PLC systems are maintained to company standards and requirements in order to ensure safe plant operation by means of structured maintenance systems such as PM’s, check lists, weekend work job cards etc.
Recommending, updating and modifying electrical installations to the latest engineering technology in order to stay in line with the latest technologies available on the market by constantly dealing with external suppliers and similar industrial companies.
Maintaining of electrical equipment to meet the required health & safety standards to ensure a safe work environment for all employees.
Making the necessary adjustments to facilities such as conveyor speeds, fan speeds, system pressures, tank levels etc. by means of PLC settings, controller adjustments and thereafter verify that the adjustments produced the required outcome by measuring the output performance/parameters.
Carrying out planned maintenance activities using the correct tools and testing equipment according to company systems, processes and procedures to ensure that all equipment is serviced at the required intervals as determined from time to time by the maintenance planner / original equipment supplier.
Activating participation on daily basis in the Shop Floor Management structure. This includes sectional meetings and problem resolution activities/implementation as driven by the team.
Education and Experience
NN Diploma/ National Diploma/Degree in Electrical Engineering (light current) / MechatronicsTrade test certificate Electrician /MillwrightMinimum 2-4years’ proven operations and maintenance experience within in the manufacturing environmentGood experience in VSD control system (Danfoss & SEW)Automation experience & Certified training (PLC’s Drives, etc.). Advantageous
Please forward CV and ALL supporting documentation to, Caree-Lee@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
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