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Adapt IT
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The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
To ensure high quality customer service
· To uphold adapt it micros values and procedures
To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MSTravel to clients’Install the assigned products to the requirements and satisfaction of the client andIf assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation asThe HSC will ensure to the best of his/her ability that each project will be completed withinConduct project sign-off meetings with the clients, during which the sign-off documentation isLiaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.Complete all sign off documentation and time sheets before leaving site after projectThe HSC will not leave site if any outstanding issues are not resolved without explicit permission from
The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
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3mo
Adapt IT
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The onsite IT Graduate resource will be responsible for ensuring the product team delivers software that is prioritised as per business requirements.
PRIMARY RESPONSIBILITIES FOR THE ROLE
The onsite IT Graduate resource will be responsible for the following duties:
Assisting with planning and scheduling.Responsible for updating team planner and sprint boards.Assist Product Owner.Administrative product support.Stakeholder administrative engagement.
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS:
Completed BSc Computer Science / Information Systems or BCom related degree.Microsoft suite proficient: Excel, PowerPoint, Word.Interpersonal Skills. Problem Solving Skills.Negotiation Skills.Decision making Skills.Communication Skills.Research Skills.
PERSONAL QUALITIES:
Be a good communicator.Be organized and structured. Ability to delegate and follow up on tasks delegated. Have good judgement.Detail conscious. Ability to Multitask. Assertive, pro-active and initiative.Ability to work independently.Team Oriented.Passionate about work. Goal Oriented.Mature individual
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3mo
Adapt IT
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PURPOSE OF THE POSITION
This role is within the Micros support department of Micros South Africa, providing support on the Micros products from database configuration, front end configuration, 3rd party assistance and operating system. Ensuring at all times that the company’s process and control measures are adhered to.
PRIMARY RESPONSIBILITIES FOR THE ROLE
· To provide telephonic / remote / onsite support for all Micros products
· Clients on ‘Stop-Support’ are not to be support without the authorization by Management.
· To ensure accurate and timely updates of logged support issues one the in-house call logging system.
· To be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.
· To make sure the billing process is adhered to with regards to chargeable calls and managed with the help of account managers and projects. *
· Be responsible for interaction with customers via email, telephone etc.
· Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.
· Maintain all documentation required by Micros.
· Assist with the occasional implementing, testing and writing of any documentation that may be required.
· Test and troubleshoot new versions prior to release.
· To employ sound decision making when dealing with customer support issues. i.e. escalation, resolve customer issues in the most efficient manner, in the shortest possible time.
· To maintain effective communication with our customers at all times, through a planned program of scheduled telephonic conversations and meetings.
· Inform the relevant account managers of support/maintenance issues regarding their clients.
· Attend any relevant training course which is set to improve knowledge on the company’s or associated applications
· Prioritizing numerous issues of varying severity & service levels and dealing with them accordingly.
· Collaborating extensively with peers and other teams to drive problem resolution and contribute in growing the knowledge
· Logging and managing support cases with 3rd parties.
· Dealing with all historical cases – cases include configuration changes, training cases and balancing queries.*
· Will be responsible for support installs this would include new credit card installs and other installs deemed necessary.*
· Scheduled patch installs.*
· Support issues with regards to new database role outs.*
· Make sure cases are updated and SLA is kept on the cases owned by the individual.*
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3mo
Adapt IT
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The Telkom Team Lead position is key to the Telkom SA Managed Service (FTC) environment which is responsible for the ongoing Development of the Application and Solution at our Customer. He/she must ensure clear communication between all the relevant stakeholders involved. These stakeholders include Adapt IT Developers, Customer BA’s, Project teams and Customer other customer staff. He/she must also manage the Adapt IT team daily and ensure that the Level 10 meetings as well as the daily Stand-up meetings are held. As this is a very busy environment and continuous delivery is expected with frequent deployments the role requires prioritisation, scheduling to ensure successful delivery of these projects. This will be with consultation with the Customer Project managers and the Adapt IT Telkom squad. He /she will also assist the Customer BAs to create User Requirement Specification (URS) content with respect to technical designs. Due to the high volume of CR’s and projects received, clear records, documentation and timesheets must be kept and updated when necessary. He/she must also guide the Adapt IT staff with respect to their IDP’s and complete their KPI’s timeously. Good people management skills and time management are vital in this position
Primary Responsibilities for the Role
Manage the Team members daily and ensure weekly level 10 and daily stand-up meetings are held.Work closely with the technical lead/developers to ensure projects are on track i.e., developed, tested, and deployed to production as agreed with Telkom.Maintain a high level of communication between the Adapt IT team and the Customer BA’s, the relevant Business unit Project Managers, Scrum master, Release manager.Manage and prioritize all incoming projects and CR’s together with the Customer Telkom project team.Together with the developers ensure that all CR related defects get timeously addressed and development is prioritized.Work with customer Business Analysts (BA) to design & communicate requirements.Protect the interests of Adapt IT and the Telkom squad.Review documentation quality.Oversee output in terms of design and delivery quality.Drive for continuous Improvement and innovation across architecture, engineering, and quality.Ensure together with the project administrator that all required documents are uploaded onto the JIRA case. This must be done for each CR and must include the following documents, MOP, URS, and any other project specific documentation.Ensure that project administrator is tracking all time logged and that timesheets are up to date for all staff.Ensure that monthly report is completed by project administrator and is sent to Telkom management team.Monitor Support and ensure that weekly updates are provided on all tickets for that week to the customer
...
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3mo
Adapt IT
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The Technical Support Engineer position is within the Digital Transformation for Learning (DT4L) business unit (BU) within Adapt IT’s Education division. The Digital Transformation for Learning (DT4L) BU is responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
The position based in Adapt IT’s Johannesburg Campus, you will be working as part of a team on the support desk and assisting customers with requests for technical support via e-mail, telephone, and an online helpdesk. Providing a high level of efficiency, speed and good service to maximise customer satisfaction and promote future sales. You will be an e-learning expert that can help our customers get the most out of their environments.
You will have monthly targets as well as monthly learning objectives which will be reviewed at the end of the month and your performance will be measured against this.
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment ManagementEnsuring weekly, monthly, quarterly reports on Incidents are generated and submittedEnsuring constant and prompt Customer communication about incidents is maintainedTo direct received queries to relevant staff and offices;To propose Canned Responses (pre-designed responses) for the e-ticketing system informed by the common responses to incoming queries;To propose Frequently Asked Questions (FAQs) and Responses as per common and anticipated queries;To monitor information pages of services offered to clients to ensure their relevance and currency, while proposing improvements;To proposing User tours or adjustment of User tours on the Moodle LMS;To provide feedback during the evaluation of eLearning user guides and manuals while suggesting improvements in...
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3mo
Adapt IT
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To ensure the accurate and timeous accounting and reconciliation of company transactions and the production of the company’s monthly financial and management accounts by ensuring that all input documents are complete, accurate, correctly coded and authorized.
PRIMARY RESPONSIBILITIES FOR THE ROLE
Responsible for the procurement process, reconcile suppliers account and ensure payments are doneReconciles balance sheet and ensure outstanding items are cleared timeouslyMaintains general ledger accounts by reconciling accounts receivable detail and control accounts; prepare accounts payable ledgersSecures financial information by completing database backups, keeping informationIdentify, manage, report and resolve any issues/potential risks that areQuality of continuous stakeholderQuality of documentationEnsure all deliverables are accompanied by good analysis of itemsBuild relationships with people that help you
QUALIFICATION AND EXPERIENCE REQUIREMENTS
Grade 12Bcom Accounting degree/ related degree
SKILLS
Attention to
ATTRIBUTESa) Personal Attributes and Qualities
Excellent communication skills (written and verbal).Good interpersonal skills - liaise with suppliers, clients, stakeholdersGood verbal and written communicationGood planning and organisational skills
b) Business Acumen
Collaborative teamFinancialGood ability to assimilate data into valuableGood ability to priorities and
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3mo
Adapt IT
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The candidate will form part of the USSD Domain team and will be responsible for ongoing Development of the Application and Solution. This is a very busy environment and continuous delivery is expected with deployments to production usually 4 times a week. He /she will also assist the BA with User Requirement Specification (URS) content.
He/she will also be expected to provide 3rd level product support and will be expected to perform a standby function.
The position requires a self-motivated individual with intermediate to senior level experience in software development who can perform a technical lead role.
A typical project will require front-end, back-end and integration development using microservices architecture (full stack development).
Candidates should contribute to improvements to our processes and systems and be involved in technical decision making.
Candidates should be able to work solo on some projects or as part of a team on others.
Primary Responsibilities for the Role
Other responsibilities will include the following:Application and Solution developmentMaintaining and contributing to system standards.Improve the automation of tasks where possible.Managing system security.Capacity and performance management.Research and recommend innovative approaches to improving efficiency.Providing Team leadership
Minimum Qualification and Experience Requirements
Tertiary Engineering or Computer Science Degree5+ years experience as a Java software developer.A high degree of interest and experience in Linux.Golang, Java, Groovy scripting development experience.Full Stack development experience.Shell scripting ability for system administration.Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP).Ability to learn quickly and work independently.Ability to lead a small development team.Ability to work under pressure
Nice to have Experience
Experience in a Telco environment.Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB, Bash, Python).Big Data / Analytics / Monitoring experience using Elastic, Tableau, Grafana, Prometheus.Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc).
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3mo
Adapt IT
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The Account Manager is responsible for selling the business’s products and services to our existing client base. He/she is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the line manager. The Account Manager has the responsibility of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their needs, and maintain a positive relationship between both parties for future business venture opportunities.
Primary Responsibilities for the Role
Operating as the lead point of contact for all customer account management matters.Building and maintaining strong, long lasting customer relationships with the intention of retaining customers and maximising revenue.Overseeing customer account management, including negotiating contracts and agreements to maximize profit.Collaborate with sales and other departments to identify and grow opportunities and revenue.Assist with challenging customer requests, or issue escalations as needed.Achieve agreed upon sales targets and outcomes within determined schedule through achieving or exceeding allocated Sales Quota.Sales Quota’s will be reviewed annually and can be amended through the addition/removal of accounts.Perform cost-benefit and needs analysis for existing customers to meet their needs.Identify additional business needs of client base through observation and the completion of a full sales survey.To entertain customers, where possible with visits to existing satisfied customers with the intention of selling additional or new products.Coordinate sales effort with all team members and departments/divisions required.To maintain communication with the client showing an ongoing interest in the installation and the installation team.Ensure that all funds are collected on time as per the contract.To complete a daily log of all activities, quotations sent and lost business.Analyse statistics thereby identifying key sales areas, problems, and success rate.To constantly monitor and be aware of competitor activity and maintain and share competitor knowledge.To present a realistic proposal to a client, having thoroughly researched cost factors, and ensure that the proposal is achievable.To constantly be aware of new business opportunities and action these.Maintain communications with the office daily.Forward relevant product information, fixes, workarounds, known issues, etc… to relevant personnel within the company.Keep updated on new technologies available, both on MICROS software/hardware products, third-party software/hardware products, as well as general IT technologies, related to our industry.Regularly visit the corporate website https://www.adaptit.com/hosp...
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3mo
Adapt IT
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The candidate will form part of the VCR DRC and VCLS Domain Team and will be responsible for ongoing 3rd level Customer support for VCDRC, VCLS and VCZA PAMP. He/she will be Responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment. Responsible for high-level troubleshooting and system security, and ensures repairs are undertaken in accordance with organisational policy and standards. Prepares progress reports for all work performed.
Primary Responsibilities for the Role
Configure Linux OS, network and applications for new systemsMaintain and contribute to system standardsImprove and automate support tasksManage system securityAssist with OS and manage application patchesManage system capacity and performanceResearch and recommend innovative approaches to improve efficiency.Update the Freshdesk support ticketing information and ensuare all tickets are closed when completed.Creation of Root Cause Analysis documentation when required.Attending monthly support meetings with the customer together with the Service delivery manager.
Minimum Qualification and Experience Requirements
A tertiary Engineering or Computer Science degree.A high degree of interest, experience and certification in Linux.Shell scripting ability for system administration.Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB/MongoDB, Bash, Python).Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP).
Nice to have Experience
Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc).Load Balancers, Routers, Firewalls.Monitoring experience using Elastic, Tableau, Grafana, Prometheus.OpenStack, KVM, Xen, Vmware, Docker, Kubernetes, Redis.
Personal Qualities
The Candidate must be able to handle a pressured environment and be able to multi-task. He or She must be able to work independently but also be a strong team player. In addition the following qualities are also vital:
Stong Leadership SkillsClear Communication skillsStrong Team playerAbility to learn quickly and work independently.Ability to work under pressure
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3mo
Adapt IT
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Responsible for the capture of orders, creating delivery notes, following up on outstanding delivery notes from projects and creating credit notes.
To manage the administration involved prior, during and after each micros project.
Responsible for sorting and filing all project documentation (sign off’s, timesheets, Delivery Notes…. etc.)
Keeping and managing all Customer’s project related files.
To ensure high quality work and customer service.
To uphold adapt it micros values and procedures.
To maintain customer success in all project administration.
Primary Responsibilities for the Role
Administration
Create jobs on Service Manager and produce delivery notes.Process credit notes and price adjustments after authorization from directors.Check and control all credit notes and keep them in sequenced numbers.Inform Project Managers of all credit notes that need to be signed and re-raised.If the customer AR number does not exist, follow up with the Account Manager to create and promote from CRM.Notify Account Manager of incomplete or wrong AR customer informationProvide sales / customers with copies of invoices upon invoicing (only on request)Invoice courier charges – get UTI info and courier control sheet for backupFile in sequential order and upload to Digital CabinetSolve queries regarding invoicingWeekly – update / correct the job codes and Account Managers on VM jobsPrepare pro forma invoices on requestUpdate the open job status reportLiaises with the account department to assist with the accurate invoicing of software, labor, travel and other charges.Arrange weekly project meetings with the sales department to discuss upcoming installations/projects.Maintain client folders.Maintain all client license & support agreements and ensure that signed copies are filed.To account for all dockets and documentation issued by Micros.File all Sign off, DN and project documentation on Digital CabinetEnsure that Project completed signoff documentation is returned by Installations team.Ensure that Technicians hand back completed Timesheets for each site.Follow-up with Technicians on all outstanding documents, databases, Server swop Forms, DN and TimesheetsReconcile installers’ time sheets with the original order and invoice.Make a new suspension file for each CustomerMake accommodation bookings as and when requested by PMs and send the invoice to Accounts for EFT paymentSchedule Staging TechnicianPrepare Monthly Invoicing Report Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre-installation packs, ...
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3mo
Adapt IT
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The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
To ensure high quality customer service
· To uphold adapt it micros values and procedures
To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MSTravel to clients’Install the assigned products to the requirements and satisfaction of the client andIf assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation asThe HSC will ensure to the best of his/her ability that each project will be completed withinConduct project sign-off meetings with the clients, during which the sign-off documentation isLiaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.Complete all sign off documentation and time sheets before leaving site after projectThe HSC will not leave site if any outstanding issues are not resolved without explicit permission from
The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
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3mo
Adapt IT
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The purpose of the DevOps Engineer is to manage build and release pipelines. Setup and manage local environments as well as client targets for deployments. The DevOps Engineer is further responsible for securing target environments, managing continuous software updates and keeping pace with security technologies relevant to this team, enabling innovative cloud architecture, DevOps processes and help scale the efforts of the development teams.
Primary Responsibilities for the Role
DevOps Strategy
Work closely with the development and infrastructure teams to craft a technical vision.Work with the teams to set to pragmatic goals to meet the technical vision.Help drive the technical strategy related to software distribution.Assist teams to meet their goals.Encouraging and building automated processes wherever possible.Selecting and deploying appropriate CI/CD tools.
Software Distribution
Ensure flawless integration with both internal and external systems.Remove all technical impediments organizationally related to software distribution.Collaborate with all stakeholders to ensure end-to-end quality of software distribution.Implementing various development, testing, automation tools, and IT infrastructure.Setting up tools and required infrastructure to distribute software.
Continuously Process Improvement
Continuously improve the process of software and infrastructure delivery and software distribution.Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline).
Security
Identify and deploy cybersecurity measures by continuously performing vulnerability assessment and risk management.Manage security incidents and do root cause analysis of security incidents.
DevOps Documentation
Communicate and document technical software distribution ideas and direction across the organization.Write and maintain software distribution documentation.Defining and setting development, test, release, update, and support processes for DevOps operation.
Mentorship / Training
Provide mentorship and guidance to team members.Monitoring and measuring customer experience and KPIs.Managing periodic reporting on the progress to the management and the customer.Perform internal training for technical staff as required.Mentor junior resources on specialised knowledge.
Key Competencies
Technical Skills
Knowledge of ...
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3mo
Adapt IT
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The Sales Development Representative is responsible for selling the business’s products & services. He/she is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the line manager.
Primary Responsibilities for the Role
To acquire new business for the hospitality division.Perform cost-benefit and needs analysis for potential customers to meet their needs.Achieve agreed upon sales targets and outcomes within determined schedule through achieving or exceeding allocated Sales Quota.Sales quota to be reviewed annually.Follow up on leads by visiting prospective clients regularly, often enough to maintain their interest but not too often to alienate them.Analyse the territory/market potential, track sales and provide status reports.To entertain prospective clients, where possible combining this with visits to existing satisfied customers.Coordinate sales effort with all team members and departments/divisions requiredTo maintain communication with the client showing an ongoing interest in the installation and the installation team.Ensure that all funds are collected on time as per the contract.To complete a daily log of all activities, quotations sent and lost business.Analyse statistics thereby identifying key sales areas, problems, and success rate.To research prospective client details, finding out as much as possible about the company to ensure a professional approach.To constantly monitor and be aware of competitor activity.To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable.To constantly be aware of new business opportunities and action these.Maintain communications with the office daily.Forward relevant product information, fixes, workarounds, known issues, etc… to relevant personnel within the company.Keep updated on new technologies available, both on Oracle Hospitality software/hardware products, third-party software/hardware products, as well as general IT technologies, related to our industry.Regularly visit the corporate website https://www.adaptit.com/hospitality-consumer-markets to keep informed about corporate developments and news.Regularly visit the MICROS page on Adapt IT SharePoint intranet site and read any published ‘Product Marketing Announcements’ (PMA) and Field Bulletins and presentations available on either Oracle or Micros SA websiteMaintain an adequate level of knowledge in MS Windows operating systems and software utilities as released from time to time.Be able to demonstrate Micros SA product range confidently and knowledgeably.Maintain competitor knowledge.Maintain client files, filing of all quotations and sales doc...
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3mo
Adapt IT
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The Software Development Team of Adapt IT Education delivers solutions for higher education on a global basis. We value diverse skills and look for a wider range of experience but centred on the full stack C# .Net Core with Angular front ends. As a Front-End Developer, you will be required to collaborate with a team of developers and UX designers to develop and maintain a web application. Important responsibilities include applying features to the user interface and implementing mock-up wireframes by UX designers as components. The ideal candidate possesses strong communication skills and ability to develop reusable, efficient, and scalable code. In the role you will provide input into our scalable web-based solutions.
Primary Responsibilities for the Role
Design, Implement and Maintain world-class web applications and workflows
Develop new user-facing features usingCreate new features or parts of applications.Translating designs and wireframes into high quality code.Build reusable components and front-end libraries for future use.Translating designs and wireframes into high quality code.Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
Design Fit for Purpose Solutions & Algorithms
Ensuring cross-platform optimization for mobile phones.Actively contribute to design and planning meetings, discussions, and documentation.
Developer Testing and Verification
Ensure the solution is test friendly by creating effective mechanisms for test data, automated testing hooks and simulations.Ensure reported defects are categorised by priority and fixed as appropriate.Ensure the project management team is informed of potential risks stemming from defects.
Mentorship / Training
Provide mentorship and guidance to internal staff on technical and system processes.Perform internal training for technical staff as required.Ability to mentor and assist others, and to lead internal training sessionsMentor junior resources on specialised knowledge
Qualification and Experience Requirements
5+ years of professional experience in React.jsBSc (Computer Science or Information Systems) /B Com (Information Systems)/Diploma in Information Systems
SKILLS
C# .NET Framework 4.7.2+.NET Core 3.1+ (MVC,MVP, MVVM, REST API, Entity Framework Core)Advantageous (Advanced Chart development for statistics eg Chartjs, )Angular 11 (Advantageous – RxJs, NgRx, Angular Material, Sass, Karma and Jasmine)TypeScript 3+, JavaScript ES6+, Advantageous: (HTML 5/CSS 3, XML, JSON, Azure SQL)The following is preferred, but no...
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3mo
Adapt IT
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The Principal Database Administrator will be responsible for the design implementation and maintenance of oracle and Linux based solutions and systems
Primary Responsibilities for the Role
Oracle Database Administration
Administration and management of databases in DEV, QA, pre-prod & production environments.Provide technical expertise on the installation, setup, configuration of database servers, including infrastructurePro-active monitoring of databases both from a performance and capacity management perspective.Performance tuning and optimization of database schema, indexes, stored procedures etc.Perform database maintenance activities such as backup/recovery, rebuilding and reorganizing indexes.Ensure that all database releases are properly assessed and measured from a functionality and performance perspective.Ensure that all database environments are up to date with the latest service packs, patches & security fixes.Setup of Standby and DR systems (Oracle DataGuard)
Oracle Weblogic Administration
Administration and management of Weblogic installation and managed servers in DEV, QA, pre-prod & production environments.Provide technical expertise on the installation, setup, configuration of Oracle Weblogic for Forms & Reports, ADF and Oracle Identify ManagerPro-active monitoring of Weblogic.Performance tuning and optimization of managed servers.Ensure that all database environments are up to date with the latest service packs, patches & security fixes.
Linux Administration
Linux Server Administration and supportInstallation, upgrades, and patching of linux environmentsLinux scriptingResponsible for server backup and restore testingServer hardening and securing
Other responsibilities
Ownership of Platform monitoring softwareAutomation of complex technical actions.Take ownership and ensure high quality, timely delivery of database related projects on hand.Understand and implement platform and application auditing at different technology tiers.Compilation of technical documentation, standards, and standard operating procedures.Collaborate with application developers and operations/support teams in a fast-paced environment.Provides technical direction to the technical teamCompiles or reviews technical designs to meet the business and client requirementsClient liaison for environment specification and designCarries out sufficient research and development to identify new trends and features that could be incorporated to enhance and improve business processes and productivi...
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3mo
Adapt IT
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To assist the financial manager with the management of the centralized payroll department, to be responsible for payroll accounting, statutory submissions and other accounting functions.
Primary Responsibilities for the Role
PAYROLL
Supervision of the payroll teamTo manage the centralised payroll function, ensuring the accurate and timeous completion of the monthly payrollsEnsuring timeous payments to employees and third partiesResponsible for migration of payrolls and project manage the processPreparation of payroll analytics and exception reportsLiaison with Service Providers re payroll related matters (Medical Aid, Retirement Funding, Group Insurance)
PAYROLL ACCOUNTING
Accurate and timeous processing of Payroll JournalsAccurate and timeous processing of Payroll Provision JournalsReconciling of payroll balance sheet recons and to ensure that outstanding items are cleared timelyQuarterly reconciliation of payroll to the income statement
STATUTORY COMPLIANCE
Monthly Submission of EMP201 returnsBi-Annual Reconciliation of and submission of EMP501 returnsMonthly UIF submissions to the Department of LabourAnnual Workmen’s compensation returnsQuarterly Reporting to Statistics SA
MANAGEMENT ACCOUNTS
To ensure the accurate and timeous accounting and reconciliation of company transactions and the production of the company’s monthly financial and management accounts by ensuring that all input documents are complete, accurate, correctly coded and authorized; reviewing creditor payables, and all general ledger accounts on a monthly basis and attending to anomalies; and reviewing the purchase order module before month-end close to ascertain accruals and to confirm all recoverable expenses have been captured into time management system;Review of balance sheet reconciliations and ensure outstanding items are cleared timely;To assist with the compilation of the budgets and forecast models and be responsible for the maintenance thereof;To assist with the internal/external audit functions
Other Functions:Perform analysis data and data trends and provide feedback, recommendations and commentary to management.Liaise with internal and external auditors and respond to audit recommendations and findings.Stays abreast of trends and regulations to ensure effectiveness and compliance for the finance functionThe incumbent is required to work under considerable pressure at times, particularly at month end and year-end.The position holder is an integral part in producing information that affects the groups decision making processes, financial reporting and cashflow, therefore the impact of using or p...
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3mo
Adapt IT
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The Product Solution Architect is primarily responsible for the following:
Designing technical solutions that best meets the need of the Customer and Adapt IT, while considering the available technology frameworks, skills, and resources.
Performing technical assessments of new business opportunities, including RFPs and RFIs.
Meet with existing and potential customers to understand their requirements and to design and document an appropriate solution.
Support Business Development & Marketing by providing technical input to enable the generation of technical marketing material.
Research, identify , select and test technology products required for solutions delivery.
Primary Responsibilities for the Role
Design software solutions / systems
Ability to design, document, and communicate complex systems.Assess outputs from Adapt IT delivery teams to assure deliverables satisfy quality standards.Collaborate with internal subject matter experts and technical architects to devise client solutions.Determine technical risk and issues and suggest mitigation options.Outline the components required in building or enhancing a new module or system.Document and record designs and design decisions taken.Reviewing existing system architecture and recommending improvements and participating in engineering reviews to determine any ambiguities.Understand and can lead cloud native architectures projects.
Build solutions / systems
Liaise with software development engineers to develop and implement design concepts that are following fundamental user requirements.Explain the architecture of a system and assist developers in building the proposed module or system.Ensuring that architectural solutions met technical and functional requirements.Provide supervision and guidance to development teams.Diagnosing issues and resolving them on demand.
Research, identify, select and test technology
Continually researching the current and emerging technologies and proposing changes where needed.
Commercial feasibility
Create solutions leveraging Adapt IT capabilities to address client needs.Draw up technical and commercial proposals and pricing models for innovative solutions.Develop ROI and economic models to justify investments in Adapt IT proposed solutions stacks.Prepare cost & effort estimates for a system design.Assess the impact of technical choices on profitability.Update management on product development processes, costs, and budgets.Lean start-up approaches to product development
Support Business Development & Marketing
Prepare technical sales presentations including service offerings and case stud...
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3mo
Adapt IT
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Responsibilities and DeliverablesMain Deliverables• Manage the Team members daily and ensure weekly level 10 and daily stand-up meetings are held.• Work closely with the technical lead to ensure projects are on track i.e., developed, tested, and deployed to production as agreed with Vodacom.• Maintain a high level of communication between the Adapt IT team and the Customer BA’s, the relevant Business unit Project Managers, Scrum master, Release manager as well as the Engineering Team (TSS).• Manage and prioritize all incoming projects and CR’s together with the Customer Fusion project team.• Together with the developers ensure that all CR related defects get timeously addressed and development is prioritized.• Work with business owner to design Engineering Fusion services.• Work with customer Business Analysts (BA) to design & communicate requirements.• Protect the interests of Adapt IT and the Fusion squad.• Provide general Fusion leadership oversight.• Review documentation quality.• Oversee output in terms of design and delivery quality.• Align design with Vodacom backend systems.• Align and assess impact of new designs on existing functionality.
Skills, Abilities and Experience Required• Xpath/Xquery Knowledge.• Oracle OSB Knowledge.• Weblogic experience advantageous.• Solid Project Management Understanding.• Previous experience with API’s, API interface design and working with WebServices and testing tools .eg. Soapui/Postman / OpenApi.• Telecommunications knowledge advantageous. especially integrations with Charging/Billing systems.• Previous technical experience working on (Oracle) middleware and integrations advantageous.• Knowledge with Agile methodologies and Software Development Life Cycle (SDLC).• Able to identify areas of risk/concern in area of responsibility.• Strong Team Leadership Skills.• Good Communication Skills• Possess Analytical and problem-solving skills.• A tertiary Engineering or Computer Science degree.• Drive for continuous Improvement and innovation across architecture, engineering, and quality.• Ensure together with the project administrator that all required documents are uploaded onto the JIRA case. This must be done for each CR and must include the following documents, MOP, URS, and any other project specific documentation.• Ensure that project administrator is tracking all time logged and that timesheets are up to date for all staff.• Ensure that monthly report is completed by project administrator and is sent to Vodacom Fusion management team.• Complete KPI’s and IDP’s for all Adapt IT team members.In addition to the above assist the Fusion Support Team as follows:• Monitor and ensure that all support calls are attended to and that all tickets are resolved within the SLA.• Ensure sta...
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3mo
Adapt IT
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Use accounting knowledge and experience to learn how to implement Statutory Consolidation software projects that enable customers to automate their consolidation and reporting. The accounting knowledge is required to ensure the configuration for consolidation eliminations are accurate.
Primary Responsibilities for the Role
Good understanding of Statutory consolidation process and rulesWillingness to learn new software Although financial the role does require a level of technical software skills. The individual must be comfortable with basic computer skills and willing to pick up any new technical skills required to improve their implementation skillsAn understanding of accounting principles and how they influence statutory reportingA basic understanding of accounting package(s) and how transactions are recorded in these systemsAbility to draw up financial reports from trial balance and supporting movement informationSome experience with statutory and management reporting would be beneficialAbility to perform reconciliation of loaded TB’s and logicComfortable to engage with people to determine their solutions requirements
Strong sense of productivity and time management
Minimum Qualification and Experience Requirements
Accounting/finance/economics degree required Matric with a pass in Mathematics. (High mark in mathematics will be an advantage)Advanced Excel and PowerPoint
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3mo
Adapt IT
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We are looking for a creative and very passionate Copywriter to write clear and concise copy for any of marketing collateral (products brochure, blogs, ads, publications and websites). Your words will inform and engage target audiences.
Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.
Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.
Primary Responsibilities for the Role
Writing clear, compelling copy for various mediums (e.g. ads, blog posts, newsletters, mailers, brochure and other marketing collateral on & offline )
Conducting thorough research and interviews
Working with creative professionals to build marketing projects and campaigns.
Research industry-related topics (combining online sources, interviews and studies)Conduct high-quality research and interviewsWrite clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsProofread and edit blog posts before publicationSubmit work to editors for input and approvalCoordinate with marketing and design teams to illustrate articlesConduct simple keyword research and use SEO guidelines to increase web trafficPromote content on social mediaIdentify customers’ needs and gaps in our content and recommend new topicsEnsure all-around consistency (style, fonts, images and tone)Update website content as needed
Minimum Qualification and Experience Requirements
Proven experience as a copywriter or related roleKnowledge of online content strategy and creationExcellent writing, editing and proofreading skillsExperience with SEOStrong research skillsCreativityCollaborative spiritExcellent time-management and organizational skillsBSc/BA in marketing, English, journalism or related fieldKnowledge of French language may be beneficial
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjc2NDMyNzgyP3NvdXJjZT1ndW10cmVl&jid=1280285&xid=1676432782
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3mo
Adapt IT
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