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+Onex is hiring a highly experienced Client Experience Manager, to manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. They will also oversee projects and standards to ensure a uniformed and optimized customer environment.ExperienceAt least five 5 years active experience managing operations and service delivery in customers environment of complex multidiscipline nature.At least two 2 years program management experience implementing complex multi-disciplined projects. Project manager exposure or having managed projects.At least two 2 years’ experience leading multicultural teams in a service delivery environment.Understanding and exposure to service management tools as well as monitoring tools.Proficiency in MS Office suite with Power BI an added advantage.ResponsibilitiesTake accountability for overall service delivery and customer experience.Build strong customer relationships and with all delivery organizations, internal and external.Accountable to manage service delivery organizations and their contractual obligations. Address without delay, performance issues when they arise.Take accountability for the financial wellbeing of the account.Develop and implement strategies to ensure customer relationship and end-to-end services delivered is of high standard and foster positive customer experience.Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to +Onex process and procedures.Continuously review training requirements and facilitate further training identified for allocated staff to ensure they remain current in expertise required to fulfil their required duties.Manage and oversee standards of customer solutions and the professional implementation thereof. Where required manage projects to ensure successful implementation and customer satisfaction is achieved. Always perform a program manager role when projects are to be implemented in the customers environment and set the required format and standards in collaboration with the technical teams.Continuously review and assess operational trends in the customer environment, identify areas needing improvement and in collaboration with the appropriate technical teams launch an applicable CSI (Customer Service Improvement) project.Manage and compile the required reporting requirements, SLA and other report delivery obligations as required and directed.Ideal qualification Post Graduate Degree/Diploma in Electronics / Communications sector.ITIL Practitioner / ManagerLeadership TrainingProficient in-Service Management ToolsIf you are passionate about service delivery and enjoy working in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity. Join us at +Onex and contribute to the development to client management solu
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjQ1N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789285&xid=1108_182457
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Take on / Accounting Migration Consultant (POS24094)Somerset WestR 15 000 to R 23 000 per monthJob Purpose:Looking for junior Accounting/ graduates to Accounting Migration. Migration specialists assist new and existing customers with complex integrations and migrations of their financial web applications. You will also be responsible in assisting clients to understand what they need to migrate, creating technical specifications and provide support during migration activities.RequirementsGrade 12Accounting qualification (Certificate, Diploma or Degree)Experience in a financial/ accounting or bookkeeping positionExperience with Pastel, QuickBooks or other financial softwareFully bilingualExcellent MS Excell experience andAbility to work in fast paced environmentGood communicatorStrong in AdministrationOutgoing personalityResponsibilities:Responsible for solving customers cases through a variety of customer contact channels which include telephone, emails, and online meetings.Data migration of our client information from a previous financial system onto our financial systemBuild client relationships while assisting them with queriesUpdating system training documentsSystem training via zoom to ensure that customer users have adequate basic, intermediate, and advance system knowledgeClosing Date: 30 April 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzUwMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792204&xid=1109_187501
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Are you ready to safeguard success in the digital realm? Do you thrive on delivering exceptional customer service while driving sales to new heights? Look no further! Our client, a renowned leader in perimeter fencing and security solutions, is seeking a dynamic individual to fill the role of E-Commerce Sales & Support Consultant on a 3-month contract.
Who Were Looking For:A Grade 12 graduate with a passion for customer-centric solutions.
3-5 years of proven experience in a similar role, with a deep understanding of the construction, steel, and security industries.
A tech-savvy individual well-versed in MS Office, ERP systems (such as Sage, IFS, Sales Force, SAP, Syspro), and adept at navigating online and social media platforms.
Key Responsibilities:Customer Service:
Be the frontline ambassador for our online shop, ensuring prompt and professional responses to customer inquiries across all digital platforms.
Collaborate closely with Logistics and Finance teams to ensure seamless customer experiences from inquiry to delivery.
Handle complaints with finesse, turning challenges into opportunities for improvement.
Sales:
Cultivate and nurture relationships with existing and potential customers, driving engagement and sales through our E-Commerce platform.
Take charge of generating leads and funneling them to our online shop, meeting and exceeding sales targets with finesse.
Champion the customer journey, providing top-tier service aligned with international online shopping standards.
Administration:
Maintain meticulous records of leads, calls, accounts, and sales activities, ensuring accuracy and efficiency.
Partner with Marketing to research target markets, identifying avenues for sales growth and innovation.
Stay ahead of the curve by keeping abreast of market trends and product developments.
If youre ready to embark on an exciting journey where your skills and creativity meet digital prowess, apply now to join our team as an E-Commerce Sales & Support Consultant! Lets secure success together. Email your CV to natasha@personastaff.co.za
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004661/N&source=gumtree
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Calling all BCom in Finance, Investments, or Accounting Graduates: Take the first step in your career and join a dynamic independent financial services company based in Cape Town as a Junior Analyst. Here, youll have the chance to apply your analytical skills and passion for numbers in a supportive environment that values growth and innovation.Responsibilities:Conduct due diligence on underlying investments and assist with ad hoc data queriesMaintain and improve internal performance analysisClient Support - Assist Wealth Managers with ad hoc data queries, including but not limited to client specific analysisMarketing Support - Assist investment team in the creation and maintenance of client facing materialsProcess or Procedures - Create efficiencies by automating existing processes; maintain and improve workflow proceduresOn an adhoc basis - assisting the team with website maintenance, this can include adding new features, updating information, optimizing for performanceRequirements:Relevant tertiary qualification (Bachelors Degree in Maths, Accounting, Statistics, Finance, Investments)Excellent communication skills in English (both verbal and written)Highly numerate with a high attention to detailA good team player who is client centric and detail-focusedPlease note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role. Please do though continue to follow us online and apply for suitable opportunities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzUzNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792056&xid=1109_187535
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Our client is the first and only African-led climate change re-granting organisation on the continent. Through a combination of grant making, fellowships, transformational research, technical assistance, coalition building and advocacy our client seeks to support interventions at the nexus of climate change, and development that have the greatest potential to deliver long-term socio-economic transformation and inclusive development.
Please take note: This is a 1 year contract position
Must have NPO Industry experience working with different African Countries
Purpose
Reporting to the Executive Director, the Senior Human Resource Manager will develop the HR strategy in conjunction with the Executive team, and lead the implementation of all aspects of the employee lifecycle areas in line with the business strategy
Responsibilities include but not limited to:
• Partners with the leadership team to understand and execute the organisations human resources strategy as it relates to current and future talent needs, recruitment, retention, and succession planning
• In conjunction with the HR team members, manages the end-to-end talent acquisition process and onboarding for new staff
• Manages all employee conflict, disciplinaries and terminations
• Provides support and guidance to management and other staff when complex or sensitive issues arise
• Creates the learning and development strategy and oversees training or skills initiatives that provide internal development opportunities for employees
• Oversee the development and implementation of succession planning
• Implement a wellness programme and manage wellness activities
• Implementation and management of performance review system and associated processes
• Manages HR projects related to OD initiatives and liaising with donors and stakeholders to manage these initiatives
• Responsible for evaluating job descriptions and benchmarking new roles or involved with associated projects
• Oversees the employee offboarding process ensuring that exit interviews and knowledge transfer documents and handover processes are completed
• Implementation or oversight of HR administration
• Champion a high- performance culture and support the leadership team and all employees to strengthen the ACFs culture.
• Create and oversee the diversity, equity and inclusion plan for our client and ensure that this aligns with our clients values, business strategy and commitments.
• Maintains compliance with legislation, and is responsible for updating policies and processes related to any changes to maintain compliance
• Managing allocated HR budgets with the finance executive
• Flexibility to contribute to other organisational initiatives when required
Requirements
• Post graduate qualification in HR, Industrial Psychology, Business Administration or a related field
• At least 10 years relevant HR generalist experience, of which at least 5 years should be at a management lev...Job Reference #: 202664
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Logistics Graduate12-month graduate programmeCape Town Outstanding opportunity with leading Fishing Group for Logistics graduate.Completed B. Degree in Logistics/Supply chain or 3-year Diploma essential for this opportunity.Please email your CV with copy of your degree and transcripts to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjgxMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789989&xid=1109_186811
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Job Purpose:To design, develop and implement the IT business intelligence, integration and data enablement strategy, aligned to the group and IT strategy in order to support business operations.
Job Objectives
To develop and implement an integrated IT business intelligence, data enablement and integration roadmap in line with group and IT objectives.To align delivery of IT data enablement, service and change management plans to support delivery of business strategy.To develop and manage delivery of the service management framework and processes in order to enable up-time service and quality.To assess and document current IT landscape and integration points, identify areas of suboptimal operation and provide recommendations for improvement to ensure optimal operations. To drive delivery of IT change and release management processes for all IT business projects in line with business requirements, policies, standards and best practice.To monitor, evaluate and report on SLA management and collaborate with internal, externaland 3rd party providers to ensure delivery of agreed services and levels.To conduct research on the industry trends and best practices and identify opportunities for improvement and innovation in order to meet business objectives.To drive adherence to governance processes, standards and group policies to mitigate business risks.To manage financial, human and other resources in order to deliver the operating plan and achieve business objectives
Job related skill
Project managementDevOpsNegotiations skillsInterpersonal CommunicationStrategy development and implementationIT Application developmentBI and integration managementPeople management (D)Presentation skills (D)Verbal and written communication skills (D)Budgeting and finance management (D)
Job experience
5 years senior IT leadership experience3 years managing BI and Integration team/ function.5 years’ leading IT service operations/ management team/function5 years’ experience data management3 years IT project management experience5 years IT application development and support experience3 years’ retail experience (D)3 years’ enterprise architecture leadership experience. (D)5 years’ experience managing a team/ team responsible for architecture design, systems lifecycle/infrastructure planning and operations. (D)
Education
3-year tertiary degree or diplomaBI, MDM, Integration certifications (D)Post graduate degree or qualifications. (D)Leadership development. (D)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzY0NTk2NjU1P3NvdXJjZT1ndW10cmVl&jid=1651568&xid=1764596655
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ARE YOU LOOKING FOR FULL TIME WORK WITH A FUN, TEAM BASED ENVIRONMENT ?
Sales and Marketing firm is looking for ambitious candidates to join us in creating customers and advertising our Name brand clients.
We take candidates ENTRY LEVEL into the company and train them up to a Management position. We hiring matriculants, Unemployed graduated looking for experience and students looking for fulltime work. We offer a sales internship through doing indoor sales and teaching sales theory. This whole opportunity is designed to help decrease the unemployed rate in our youth in the Western Cape Region. Those candidates who do well in this opportunity can be offered full time positions and EXPAND WITH OUR COMPANY.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzg5MTFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1790616&xid=2323_8911
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LetsLink Recruitment is currently seeking for a PICU Unit Manager to work at a private hospital in the Western Cape. The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice.Education:
Registration with the South African Nursing Council as a Registered NurseA relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualificationPost graduate Diploma in Critical CareA relevant qualification in Paediatric Intensive Care would be advantageousA relevant management qualification would be advantageousCompliance with the SANC code for a Registered Nurse and all applicable health care legislations
Work Experience:
Intermediate level of computer proficiencyICU exeprience and qualification essentialImplementation of Quality improvement measures and processes and National Core Standards5 or more years experience in a private hospital settingUnit manager or shift leader / CNS with 5 years or more experienceExperience in clinical leadership
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to ( vacancy @ letslink. co . za ) or to contact Gary on +27(0)110261907
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 7 days, please consider your application unsuccessful.
Please view our website: www . letslink . co . za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
https://www.ditto.jobs/job/gumtree/2023216125?source=gumtree
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Our client is looking for a Tax Accountant
This role will largely focus on the tax operations for the UK entity and so the lucky individual will be gaining experience in UK and Irish tax regulations.
Tax Strategy Planning and Projects• Provide guidance on the tax implications of business decisions and transactions, ensuring alignment with the companys overall objectives• Provide support to the Group in respect of group ad hoc tax planning projectsTax Accounting and Reporting• Calculate and provide for tax numbers and disclosures in the Financial Statements. Support the reporting team on Group reporting, including consolidated Financial Statements• Engaging local auditors and external service providers on tax accounting calculations and tax reporting• Undertake VAT and other tax reconciliations, advising on adjustments and financial impact• Ensure compliance with relevant accounting standards and tax regulationsEnsure tax compliance across the business• Maintain a comprehensive understanding of relevant jurisdictions local and international tax laws and regulations• Accurately prepare and file required tax returns in a timely manner• Review tax provision and tax compliance process• Prepare tax returns and ensure that all direct taxes (including company tax) and indirect taxes (VAT and annual returns) are filed within the relevant timeframes• Maintain tax balances on the general ledger• Assist in the preparation transfer pricing master and local files and maintenance of TP documentationManage tax audits• Manage tax audits by coordinating information requests, liaising with tax authorities, and providing the necessary documentation and analysis (Complete schedules, etc.)• Ensure effective communication with internal and external stakeholders and resolution of audit matters
Qualifications and Experience:
• Post Graduate Honours Degree or Postgraduate Diploma in Accounting• Chartered Accountant or SAIPA registered (Preferred)• 3 Years Experience in a Tax role (Preferred)• 3 Years Experience in a multinational organisation, accounting firm, or financial institution (Preferred)• 3 Years Experience in managing tax projects, tax audits, and providing tax advice (Preferred)• Registered tax practitioner/professional tax certification (Advantageous)• Strong organisation, numeric and communication skills• Strong Excel skills• Experience in Oracle Financials preferable.• Excellent attention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU2NzM1OTY2P3NvdXJjZT1ndW10cmVl&jid=1706981&xid=1556735966
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Basic Function
This role is required to manage the team as well as the delivery of Preprocess and Process Trainings to all employees. The job also includes evaluating training feedback and providing recommendations to further enhance the effectiveness of trainings. The primary interactions would include coaching and mentoring of the Operations trainers and managing and reporting. This role also involves designing and developing pre – process, Onboarding and /or specialized training modules after need assessments for all Processes at the company.
Education Requirements
Graduate (in any stream) or diploma
Work Experience Requirements
Total work experience should be a minimum of 5-6 years (3 years of relevant work experience in conducting training and developing training curriculum)Minimum 1 year in the current role/assignmentExperience in SETA functionsSkills development Facilitator (SDF) experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzM2OTA0MjIyP3NvdXJjZT1ndW10cmVl&jid=1730476&xid=1336904222
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Our BPO client is looking for Service Delivery candidates:
Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams
Essential Functions
Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+Seats)
Willingness to work in a 24 x 7 environment
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84OTIzNjk0MTA/c291cmNlPWd1bXRyZWU=&jid=1741910&xid=892369410
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Our BPO client urgently requires a IT Operations member to add to their team.
Basic Function:
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams
Essential Functions
Client Portfolio Management – End of End owner of key accounts from IT Operations perspectiveIT Service Management and Delivery - Lead Operational Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Operations Reviews and also on new business growth calls with client / internal stakeholders.Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Operations of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Education Requirements:
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP
Work Experience Requirements
Minimum 8 – 12 years in managing IT Operations of large client relationship (800+Seats)Willingness to work in a 24 x 7 environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzYxNDM3OTkwP3NvdXJjZT1ndW10cmVl&jid=1741909&xid=1761437990
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Are you a recent graduate or an entry-level professional eager to kickstart your career in finance? Look no further! We are seeking a motivated and enthusiastic individual to join our team as an Entry-Level CIBA / SAIBA Trainee in Century City. This role is ideal for candidates who want to gain valuable experience in the field of business accounting and work towards earning their CIBA designation.
Responsibility:You will be responsible for the following:
Assist with Drafting Financial Documents:
Work closely with senior accountants and managers to draft financial statements, reports, and other relevant documents
Learn the intricacies of financial reporting and compliance
Data Entry and Analysis:
Participate in data entry tasks related to financial transactions, invoices, and expenses
Analyze financial data to identify trends and patterns
Support Administrative Functions:
Provide administrative support to various departments (e.g., finance, accounts payable, accounts receivable)
Assist with filing, organizing records, and maintaining documentation
Learn Industry-Specific Software:
Familiarize yourself with accounting software and tools commonly used in the industry
Gain hands-on experience with bookkeeping and financial management systems
Collaborate with Team Members:
Work as part of a team to achieve departmental goals
Communicate effectively with colleagues and supervisors
Qualifications:
Matric
B. Accounting / B.Compt / B. Financial Accounting (Just completed degree in 2023 / 2024)
Willingness to pursue the CIBA / SAIBA designation
Computer Literate: MS Office (Word, Excel, Outlook)
Skills:
Strong analytical skills
Attention to detail
Proficiency in Microsoft Excel and other relevant software
Desire to Learn
Eagerness to learn and grow within the organization
If you’re excited about building a solid foundation in business accounting and contributing to our team’s success, we encourage you to apply! Join us on the path to becoming a skilled finance professional.
When applying please include all relevant documents / academic transcripts. Trainee Clerkship positions available now 2024, if you are eager to kick-start your career in the financial arena, apply today still!
We look forward to welcoming a dedicated trainee who shares our passion for finance and continuous learning!
Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.
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Transition Manager:
Basic Function
The incumbent will be responsible for leading Transitions anywhere from across the global footprint. The candidate should have an in-depth knowledge of business process Transitions.
The incumbent will be responsible in ensuring that the process Transitions are successfully implemented. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation.
The incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business.
Education Requirements
Graduate / Post Graduate in any stream
PMP, PgMP certification (preferred)
Work Experience Requirements
10+ years of experience, most of which should be in BPO environment3+ years of the BPO experience should be in TransitionsProgram Management experience of a small to medium size engagementValid (10 year / 5 year) US &/or UK Visa will be an added advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODgwOTAyMDc1P3NvdXJjZT1ndW10cmVl&jid=1730474&xid=1880902075
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Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85ODc4ODk4MjE/c291cmNlPWd1bXRyZWU=&jid=1720504&xid=987889821
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Description
Project Coordinator
Description
We have a vacancy for a Project Coordinator. Our client is a training and education provider recognized for innovation in design and excellence in delivery. The role involves Reporting, Seta Responsibilities, Assessments, Training Co-ordination and Administration to become part of the delivery teams that are responsible for the successful coordination of learning interventions from registration to graduation.Responsibility:Your key performance areas will include but not be limited to the specifications below:
Reporting:
• Capture relevant information onto LMIS
• Compile and distribute learner feedback reports to relevant stakeholders
• Compile and distribute monthly progress reports to learners
SETA Responsibilities:
• Registration of learners onto the relevant SETA Management Information Systems (MIS)
• Upload credits onto the relevant SETA MIS as and when competency is achieved
• Ensure that learners are terminations or extension are processed when required
Assessments:
• Monitor and track formative and summative learner assessments
• Prepare portfolio of evidence files for moderation
• Ensure that assessment timelines are always adhered to
Training co-ordination:
• Co-ordinate training interventions (online and/or face to face)
• Prepare and collate training material timeously
• Ensure travel arrangements are coordinated in line with the client specifications
Administration
• Prepare learning material (print, bind and courier when applicable)
• Data capturing of intakes into relevant systems
• File and archive portfolios of evidence
• Scan and upload relevant documentation onto the share drive and LMIS
Minimum Requirements:
• Matric / NQF equivalent is essential
• A relevant tertiary qualification in Office Management, Business Administration or Learning and Development would be advantageous
• Previous work experience within an academic environment
• A valid driver’s license and be willing to travel
• Highly systematic and organized
• Ability to plan and schedule detailed projects professionally
• Intermediate MS word and MS Excel Skills
• Ensure that training interventions are coordinated and delivered in line with company objectives
• Ability to work independently and use own initiative
• Manage project expenditure within agreed budget limits
• Ability to work effectively under pressure and meet deadlines
• Build and maintain learner and client relationships and ensure effective communication
• A strong sense of accountability and work ethic
• High level of accuracy and attention to detail
• Excellent communication (written and verbal) and interpersonal skills
• Effective problem solving ability
Salary - Basic Salary will depend on experience
Undertakings - Criminal and Credit Check
Application Process:
Online applications will receive preference, don’t forget to include a head and shoulder photograph, alternatively e-mail CV’s to cape1@workafrica.co.za using “Project Coordinator CPT ” in the subject heading of your application.
If you don’t hear from us within 2 weeks, please consider your application unsuccessful.Job Reference #: PCConsultant Name: Rafeeqah Tofie
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Business Optimisation Manager
This position will report directly to the Executive: Feeds and will be responsible for continuous business improvement through optimisation and evaluation of current processes. Furthermore this position will be responsible for uality mana ement and be involved with Strategic planning and execution. The position will be based in Malmesbury, Western Cape.
PURPOSE OF THE ROLE:
Evaluate business processes for best practice and continuous improvementInterpret business information, ideas, needs and imperatives into business case modelsResearch new business opportunities and feasibility studiesManagement of the Quality Department, responsible for all quality processes and certifications Strategic planning and executionGeneral inputs, support and functioning within the Senior management team
REQUIREMENTS FOR THE ROLE:
Bachelors Degree in Industrial Engineering (B Eng Industrial Engineering)Post graduate qualifications will be advantageousAt least 8 to 10 years of commercial experience, preferably in a manufacturing environmentGood communication skillsHighly motivated and self-starterExperience in the manufacturing industry
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODAyNTExMjg0P3NvdXJjZT1ndW10cmVl&jid=1502261&xid=1802511284
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LetsLink Medical Recruitment Agency is assisting Private Hospital to employ a Unit Manager Medical ward. The candidate must be registered with SANC, have at least 5 years relevant experience.
The successful candidate will be responsible for providing patient care, excellent to doctors, visitors, and support services, treating patients in accordance to nursing theories and process and hospital policy.
Skills required:
Registration with the South African Nursing Council as a Registered Nurse.A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualification.Post graduate Diploma in Critical Care.A relevant qualification in Paediatric Intensive Care would be advantageous.A relevant management qualification would be advantageous.Compliance with the SANC code for a Registered Nurse and all applicable health care legislations .
Salary: Market related
Location: Cape Town
Closing date: 28 April 2022
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to ( vacancy @ letslink. co . za ) or to contact Gary on +27(0)110261907
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 7 days, please consider your application unsuccessful.
Please view our website: www . letslink . co . za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
Our consultants will contact short listed candidates within 7 days of receipt of your application, should you not be contacted within 14 days of applying for the vacancy, please consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/2631666025?source=gumtree
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Role Summary:We are seeking an experienced and dedicated Registered Nurse with ICU expertise to join the healthcare team of a private hospital based in the Western Cape. As a Professional Nurse/Clinical Nurse, you will play a vital role in providing individualized, holistic, and person-centered nursing care to the patients, their families, and the community. This care can be delivered both directly and indirectly, and you will be responsible for coordinating patient care within a multidisciplinary healthcare team. You will apply scientifically based nursing theories and processes, treating each patient as a physical, social, and spiritual individual. Your role will also involve utilizing educational and technical means to enhance healthcare practices.Key Responsibilities:
Assessing patients needs and creating individualized care plans.Implementing and overseeing nursing care in the ICU.Collaborating with a multidisciplinary healthcare team.Providing support and education to patients and their families.Utilizing your extensive knowledge of general and specialized nursing theory and practices.Ensuring compliance with legislation pertaining to the healthcare environment.
Education:
Grade 12 / MatricRegistration as a Professional Nurse with the South African Nursing Council
Work Experience:
More than 1 year of post-graduate patient care experience in an operational environment (beneficial).At least 2 years of experience in the maternity ward.
Knowledge:
Strong understanding of legislation relevant to the specific healthcare environment.Thorough knowledge of general and specialized nursing theory and practice.Extensive knowledge of modern nursing care principles and practices in the highly specialized field of intensive care nursing.
Skills and Qualities:
Excellent communication and interpersonal skills.Critical thinking and problem-solving abilities.Compassion and empathy towards patients and their families.Ability to work effectively in a fast-paced and high-stress environment.Commitment to providing high-quality patient care.
If you are a dedicated and experienced ICU Nurse with a passion for patient-centered care, we invite you to apply for this position.Interested candidates who meet the above criteria are requested to e-mail a detailed CV to ( vacancy @ letslink. co . za ) or to contact Gary on +27(0)110261907Please view our website: LetsLink . co . zaBy applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was ...
https://www.ditto.jobs/job/gumtree/113578520?source=gumtree
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