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Overview:
The duties of this role include ensuring ongoing maintenance and support of effective IT infrastructure, Network, Website, RIS, and PACS systems to meet business requirements in line with the IT Strategy and Company strategic objectives. This position reports to the IT Manager
Minimum Requirements:
Grade 12 / MatricCompleted Degree / Diploma in Information Technology (NQF 6 or higher) ORA+, N+, MCSE 2016 or MCITP2+ years’ experience in:
Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy,
Print Server, Win 10 & Win 11Exposure to Office 365 and MS Office 2016 – 2021, Enterprise Anti-Virus softwareBasic understanding of:
PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and Anydesk VMWare and HyperV Configuration, Installation and Administration
Virtualization and/or FortiGate Certification (advantageous)Literacy in MS Outlook and ExcelOwn reliable and insured transport, with a valid Driver’s license; able and willing to travel
Responsibilities:
Responsible for ensuring effective quality management of the IT infrastructure, Network, Website, RIS, and PACS systemsResponsible for ensuring effective relationship building with internal and external stakeholders by participating in communication sessions and regularly follow-ups on relative IT issues and prioritiesResponsible for ensuring effective systems maintenance of IT infrastructure, Network, Website, RIS and PACS systemsReviewing data integrity, audits of data and testing systems on a continuous basisResponsible for ensuring system changes or enhancements are implemented to optimize system capabilityAbility to meet deadlinesEnsuring user efficiency by educating and training users on all IT systemsGeneral PACS Administration tasks on a day-to-day basisAny ad-hoc duties
Position Specific Requirements:
Able to work overtime, afterhours, weekends, public holidays and be on a weekly call (due to the industry / sector)Able and willing to travel
(Knowledge, skills and attributes) Competencies:
Problem-solving, analysis and judgementFocused, Confident and energeticVerbal and written communicationWork under immense pressurePunctual and Ethical behaviourSelf-motivated and Time ManagementSolid and Logical troubleshooting skillsQuick Customer responsivenessOrganizational awarenessAbility to multitask an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTc1MTUzNDY/c291cmNlPWd1bXRyZWU=&jid=1751291&xid=397515346
2d
1
Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Drivers License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
2d
1
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Role Description
This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed.
Daily Responsibilities include:
Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully
Risk & Compliance Responsibilities
Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing.
Person Specification
Mandatory Qualifications:
6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security
Preferred Qualifications:
Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server
Skills Required:
Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator
Technical Skills Required:
Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable):
Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436
2d
1
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Looking for a Application Technician in Pretoria!!!
RequirementsQualifications:• Matric / Grade 12• A+, N+ technical skills would be beneficial• Microsoft MCSA / MCSE beneficial. • AZ-900 Microsoft Azure Fundamentals beneficial. • Application support experience.
Skills:• Leadership and communication skills • Troubleshooting and problem-solving skills. • Microsoft Server 2012 – 2022 experience. • Linux experience beneficial. • Network and Firewall experience (Sophos beneficial).• Microsoft Azure, Microsoft Office 365, and Microsoft Exchange.• Active Directory and DNS Management. • Basic SQL (T-SQL – MSSQL) (Advanced SQL Administration skills beneficial). • Java EE application server experience (Apache Tomcat, Glassfish or similar). • Advanced Web SSL Certificates skills. • VOIP PABX knowledge beneficial. • API knowledge beneficial.
Salary up to R15 000 per month
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTE2MjAzMjAzP3NvdXJjZT1ndW10cmVl&jid=1540378&xid=3116203203
2d
1
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Application technician – R15k pm
This software house company based in Pretoria is seeking an Application Technician
The ideal candidate will
The candidate will be expected to perform tasks which include, but are not limited to:
Provide application support (functional and technical) to users (internal and external).Investigate and analyse systemPerform installations on client’s infrastructure (on-site and/or remotely) and on workstations on the company’s network / premises.Document technical information and processes for existing and new clients.Setting up HTTPS on Java EE application server as well as install / update SSL certificates.Assist the Network Administrator in installing and/or upgrading network infrastructure and workstations.Collecting / retrieving of application log files or database backup on request from other business units.
Skills:
Grade 12 ?+, ?+ skills would be beneficial Application support • Basic SQL (T-SQL - MSSQL) skills• Java EE application server experience (Apache Tomcat or similar)
Should be available 24/7 for application support (functional / technical) to clients
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjE3NjA0MDAyP3NvdXJjZT1ndW10cmVl&jid=1616255&xid=1617604002
2d
1
IT & Infrastructure
The IT Support Technician
Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and support functions.
Semi-Skilled in technical support
Responsibilities include the following:
• • Incident Management functions and processes
• • Maintenance of Tickets
• • Incident Triage, making sure incidents are prioritized and managed correctly.
• • Resolving IT and Facilities related requests or incidents.
• • Ensuring that a high level of customer service and support is provided to all internal and external customers
• • Follow through with P1/P2 escalations
• • Ensure all calls logged via IT Request and Incident Forms, prioritized, and resolved within internal SLA
• • Provide On-Site as well as remote assistance over the phone, through instant messenger and using remote support tools.
• • Password Management – Reset and unlock of user accounts
• • AD Administration, creating, updating and removal of user accounts
• • JML (Creating of new accounts, movement between campaigns, Terminations)
• • Asset management
• • Preparing and re-arranging desks, including moving / setup of computers as required by campaigns
• • Effective communication to team leaders and end users.
• • Resolve all IT requests promptly
• • Log every request and drive adoption by Team leaders and agents to complete the incident and request forms themselves. (Keep track of time taken to perform each request/task/incident)
• • Escalate unresolved incidents.
• • Maintain an accurate ASSET list.
• • Schedule adherence
• • Customer Satisfaction
Good Knowledge of Active Directory, IP Networking, Anti Virus and general technical support knowledge.
https://www.ditto.jobs/job/gumtree/1163168466?source=gumtree
2d
1
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Provides 1st and/or 2nd level telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.
Responsibilities
Not only receives calls from but also initiates calls to the clients.Provides users with proper authorizations.Performs troubleshooting directly in the system of the customer, re-installs programs if necessary.Works with greater independence, possesses bigger authority and knowledge to solve problems.Contributes to solving problems on client-specific devices and applications as well.Solves the overwhelming majority of the problems, forwards only those cases that require specialized knowledge to the next level of support or to a local partner.Shares knowledge with colleagues
Shifts:
24/7, night and weekends
Qualifications - Skill description:
Must have (or be studying towards) any of the below certification:
Microsoft Certified Professionals (MCP)Microsoft Certified Desktop Support Technicians (MCDST)IT Infrastructure Library (ITIL) foundation
Be familiar with repair, analysis and measurement toolsStrong customer- and result-orientationTeam spiritGood interpersonal and communication skills (verbal and written)Understanding of easy to handle administrative tasksUnderstanding of IT – Microsoft Windows and MS Office (Word, Excel, Power Point, Outlook)Social competency to handle also hard emotionsGood ability to handle stress
Language knowledge required:
Advanced German
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTg3MTg4MjQ2P3NvdXJjZT1ndW10cmVl&jid=1163821&xid=1987188246
2d
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Job descriptionI.T. ADMINISTRATORI.T. ADMINISTRATOR At least 3 years working experience in the I.T. industry.Must have First Line Desk support and be diverse in end user support.Must be strong in troubleshooting.Basic networking knowledge.Solid knowledge of hardware and software.Must have code 08 drivers licence.Weekend standbyTo start asap. DurbanvilleR6500 per month neg commensurate with experience.Email cv to: vanessa.heyns@vodadealers.co.zaJob Type: Full-timePay: R6 500,00 - R7 500,00 per monthExperience:I.t. office procedures, practices and equipment: 1 year (Required)i.t.: 1 year (Required)
4d
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The candidate must currently reside in Cape Town.The IT Technician performs all aspects of IT Support, amongst others:Training and support of staff on IT SystemsMail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)Fortinet FirewallMikrotikWireless networkingExperience with Kaseya helpdeskConfiguring of IP camerasEnsure that the daily check/task list is completed and submitted to IT team leaderMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation –ProceduresReporting faults to 3rd party suppliers and follow-upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (2016,2019, and 2022) installations and configurations, including DHCP, DNS, and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance, and migrations.Biometric Access ControlQualifying experience:A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotelyA minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)Proficient in Hyper-V Virtualization Technology.Experience with Azure Cloud Platform.Scripting and Automation Skills.Knowledge of Acronis Data Backup and Recovery.MSSQL Database Administration Skills.N+ (CompTIA) A+ (CompTIA), MCSE/MCITP would be highly advantageous.Microsoft Windows (10,11).Microsoft Office 2016,2019,2021 and Office 365.Mikrotik knowledge.Knowledge of hardware-software configuration and installation.Strong troubleshooting and problem-solving skills.Own reliable transport.Previous experience of at least 8 years in a similar role.Windows Server 2016,2019 and 2022.Networking, Switches, and Router configurationQualifying attributes:Able to liaise professionally with customers, suppliers, and colleaguesStrong interpersonal skillsHard working and self-motivatedAbility to work independently as well as in a teamWilling to work over-time when required toGood communication skillsExcellent organizing skills with attention to detailMust be able to work quickly and well under pressureWilling to take on extra responsibilitiesAdvantageous experience:PLC machinery.VMWare Host and Guest installation, configuration & maintenanceFactory TalkAuto CadHighly Advantageous experience:Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)Experience as a Cloud ArchitectExperience in Cloud Storage SolutionsProven Track Record with SQL Database Administration & Performance Tuning.Job Type: Full-timePay: R35 000,00 - R42 000,00 per monthExperience:IT support technician: 8 years (Required)Application Deadline: 2024/05/31
5d
Location: Office near Parow Golf Course and Weekends Remote
with occasional onsite client visits
Job Type: Full-Time (3 month Probation)(Start date 1 June
2024 to 1 July 2024)
To Apply: Please submit your resume and a cover letter
explaining why you are the perfect fit for this role to jobs@clearlink.pro
Join our dynamic and growing team at Clearlink.Pro as a
Mid-Level MSP IT Support Technician. We are a Managed Service Provider
committed to delivering tailored IT solutions and exceptional service to our
clients. If you have a passion for IT problem-solving, are skilled in pfSense
and Office 365, and have experience with N-Able N-Central MSP software, we want
you on our team
Key Responsibilities:
- Provide high-quality technical support for our diverse
client base, ensuring efficient and effective resolution of issues
- Manage and maintain client networks and infrastructures
using pfSense Netgate Firewalls, ensuring security and optimal performance
- Administer and support Office 365 applications and
services, assisting with migration, configuration, and troubleshooting
- Collaborate with other team members to design and
implement new technology solutions
- Monitor systems and networks, identifying and
rectifying any potential issues proactively
- Document all technical procedures and user guides for
client reference
- Occasionally travel to client sites to provide hands-on
support
- Be available to work remotely two weekends a month as
required
Required Skills and Qualifications:
- 3+ years of experience in IT support or a related field
within an MSP environment
- Proficient in network management and configuration,
particularly with Netgate firewalls, VLAN’s and VPN
- Extensive experience with Microsoft Office 365,
including setup, administration, and troubleshooting
- Strong understanding of IT best practices and a
commitment to maintaining up-to-date industry knowledge
- Excellent problem-solving skills and the ability to
manage multiple tasks simultaneously
- Strong communication skills, both verbal and written,
are essential
- Must have reliable transport for occasional visits to
client sites
- Must be fully bilingual in Afrikaans and English
- Experience with N-Able MSP software is preferable
Additional Beneficial Experience:
- VOIP device setup and support
- UNIFI network and WIFI setup and support
- Experience with HALO PSA
- ARUBA networking hardware setup and support
- MIMECAST deployment and support
Required Certifications: (equivalent or better)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator
Associate
Preferred Skills:
- Certifications in Microsoft, pfSense, Aruba, or similar
technologies
- Experience with cloud services, cybersecurity, and
remote troubleshooting
Benefits:
- Competitive salary package
- Cell and internet allowance
- Free Vehicle parking
- A supportive and innovative work environment
10d
SavedSave
As a Tier 3 Desktop
Support Engineer,
you will play a critical role in providing technical assistance and support to
end-users, ensuring the smooth operation of desktop systems and applications.
If you have a strong background in desktop support, excellent troubleshooting
skills, and enjoy working in a dynamic IT environment, we encourage you to
apply.
·
Direct User communication verbally and written
for assistance in Software distribution, 1st, 2nd, 3rd line Desktop
Support.
·
Ensure IT Policies and Procedures are up to
date and followed.
·
Lease and Manage 3rd Party Service Providers
·
Manage IT Projects for New Deployments are IT
Infrastructure Changes
·
To manage the country South African IT
·
Manage and maintain IT Helpdesk System for
tracking and reporting.
·
IT Costs are managed correctly and reported
accurately.
·
Ensure all Hardware Licensing is up to date and
monitored.
·
Create and Maintain an IT Assets Register
·
Deliver the in country PCI Audit Annually
·
1st line team member management
·
Manage VM Server Platforms
·
Ensure
service remains in line with PCI requirements.
·
VMware
·
Networking / switching administration (Aruba /
watchguard)
·
Administering resources residing within Azure
·
Overseeing local backups are completed (Azure
MABs)
·
Meraki Wi-Fi administration
·
Make known suggestions / recommendations for
improving service.
·
Building strong relationships with customers.
·
The ability to take ownership of customer
problems.
·
A proactive approach to customer problems and
an understanding of customer perception.
·
Remote Incident Resolution
·
Software Deployment
·
Ability to multi task and meet specific goals
set by supervisors and management
Minimum Requirements:
·
International MCSE
qualified or international equivalent
·
At least 8 years’
experience in technical IT (Server Administration),
·
Network management,
project management, MS Exchange (incl Office 365)
·
Certificate in Cyber
IT
·
Deployment network
security control qualification
·
A qualification in
network environment/anti-virus / threats, etc
·
ITIL Foundation
·
Azure
To elevate your career to the next level, please email me at lemrique@protonmail.com, Att: Lem 081
478 7032
18d
1
SavedSave
About the Role:I-Tech Solutions is seeking a skilled Network Engineer to join our dynamic team in Pietermaritzburg. This role is ideal for someone passionate about technology and experienced in networking, wireless technologies, CCTV systems, and Voice systems. The successful candidate will be responsible for designing, implementing, and maintaining our network infrastructure to ensure high levels of performance and availability.Key Responsibilities:Design and deploy functional networks (LAN, WLAN, WAN).Configure and install software, servers, routers, and other network devices.Monitor network performance and integrity.Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure.Mentor team members on technical issues.Create, oversee, and test security measures.Communicate with users when needed.Maintain complete technical documentation.Suggest improvements to network performance, capacity, and scalability.Qualifications:Proven experience as a Network Engineer or similar role with a minimum of 3 years of experience.Professional certification (e.g., CCNP, CCDP) is preferred.Solid background in network administration and architecture.Experience with network diagnostic, monitoring, and analysis tools.Sharp troubleshooting skills.Ability to work independently.Organizational and mentoring skills.How to Apply:Interested candidates should send their CV and a covering letter to careers@itechsa.com. Please ensure that your application clearly demonstrates how your skills and experiences align with the requirements of this role.
19d
SavedSave
Job descriptionResponsibilities:Provide technical support to our clients' IT systems, including servers, networks, and applications.Collaborate with other technical teams to design, implement, and maintain IT systems and infrastructure.Monitor and troubleshoot system performance, identifying and resolving issues quickly and effectively.Perform regular system maintenance and updates to ensure optimal performance and security.Develop and maintain documentation, including standard operating procedures, system diagrams, and user manuals.Actively participate in client meetings to provide technical expertise and recommendations on IT-related issues and projects.Resolve complex technical issues escalated from Tier 1.Document and track issues in the ticketing system.Collaborate with Tier 3 on advanced issues.Qualifications:Basic IT certifications such as CompTIA A+, N+ and Microsoft certifications and ITIL.Strong technical skills and familiarity with advanced IT concepts and technologies.Excellent communication and problem-solving skills.Proficiency in operating systems, with a strong knowledge and experience in Windows Server.Expertise in deploying, managing, and troubleshooting virtualisation platforms such as VMware, Microsoft Hyper-V.Understanding how to deploy, configure, and manage resources on Microsoft Azure.Proficiency in networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnets, routing, and switching.Experience with Active Directory and identity management, including user and group management, domain controller administration, and group policy management.Knowledge of storage systems, including SAN, NAS, RAID configurations, and storage protocols (iSCSI, Fibre Channel).Familiarity with security fundamentals, access controls, authentication mechanisms, encryption, vulnerability management, and security frameworks and compliance standards.Expertise in monitoring and troubleshooting methodologies to diagnose and resolve complex system problems.Proficiency in documenting system configurations, processes, and troubleshooting steps.A willingness to learn and expand knowledge in the field of systems engineering and stay up to date with new technologies.Why Join IPT Holdings?Opportunity to work with advanced technologies and solve complex IT challenges.Ongoing professional development and training opportunities.Collaborative work environment with a talented team of IT professionals.Career growth prospects within a rapidly expanding organisation.Must have a valid South African driver's license and own transport.Join our Port Elizabeth team and take your Systems Engineering career to the next level!We look forward to hearing from you!Applications can be forwarded to johan.k@ipth.co.za
25d
SavedSave
At least 3 years working experience in the I.T. industry.
Must have First Line Desk support and be diverse in
end user support.
Must be strong in troubleshooting.
Basic networking knowledge.
Solid knowledge of hardware and software.
Must have code 08 drivers licence.
Must be able to work weekend standby.
To start asap. R6500 per month neg commensurate with experience.Please email CV to vs130hrpa@vodadealers.co.za
9d
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