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We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers, for the past 7 consecutive years. Our mission is to assist cash-strapped South African consumers achieve financial freedom. We are looking for an energetic and customer centric Consumer Portfolio Manager, with demonstrated collections skills to join our vibrant money collecting team. The criteria for the role includes: - Good communication skills and engaging telephonic manner. - Minimum 2 years experience in a debt review aftercare environment is essential - Fluent in English plus any other official language/s - Excellent work ethic The outputs of the role include: * Meet and exceed rand value/percentage collection targets as well as customer retention targets on your book of assigned debt review consumers consistently. * Retention of customers through active listening, empathy, and assuming ownership of client issues from first contact through to resolution. * Minimize cancellations by providing ongoing support and resolution of all queries, addressing customer dissatisfaction with any process related issues. * Follow up on failed and disputed transactions within the prescribed timeframe, to ensure the customers’ payments are collected successfully * Update and reconcile allocated book with payments received from consumers. * Keeping customers updated and communicating any portfolio changes to them immediately. * Ongoing communication and follow-ups with all relevant internal departments regarding your portfolio of consumers * Liaison between the consumers and their credit providers, as well as in-house customer care departments to ensure all customer related queries are resolved timeously On offer is a market related negotiable basic salary and an excellent commission structure of up to R 3000 per month. We also offer a high performance weekly bonus of up to R3000 per week. OTE R 9 500 per month EXCLUDING the weekly performance bonus. Submit a detailed CV, minimum salary expectation and availability to start, to: pda5@dcexperts.co.za If you are not invited for interview within 2 weeks, please accept that your application was not successful.

25d

Goodwood

Debt Review Sales Agent

We are industry leaders in the Debt Counselling space, and one of the top 5 large national debt review companies in SA, as voted by both our industry peers and consumers, for the last 5 consecutive years. Our mission is to help any South African who’s having financial difficulties achieve financial freedom. We are urgently seeking to appoint energetic, customer centric, driven, money hungry sales staff, who are looking for an opportunity to be part of a winning team making a difference in the lives of ordinary South Africans every day. The non-negotiable criteria for the role include: • Matric (If you don’t have matric you must have sales experience min 2 years) • Good communication skills and an excellent telephonic manner, with the ability to build rapport effortlessly. • Demonstrated solid sales track record • Fluent in English plus any other official language/s • Excellent work ethic • Driven and motivated by money and success • Debt review call centre sales experience will be advantageous but is not a prerequisite All successful applicants start their journey on the: (EBS Campaign benefits) Offer = Basic Salary + Overtime + Uncapped commission payable month end Once we identify that you have proven yourself on EBS with an exceptional attendance track record and you are achieving the required key performance indicators, you will be promoted to the (VIP Campaign) (VIP Campaign benefits) VIP Offer = Increase in basic salary. Uncapped paid Sliding scale (Up to 20% of the revenue generated by you, we pay back to you in commission) Current VIP staff earns between 35k - 50k uncapped in commission alone. Life Cover – Funeral cover and disability cover is paid by the company as long as you remain an employee. If you believe you have what it takes, get excited to join the ranks of our top Sales consultants immediately. Submit a detailed CV to: recruitment@dcexperts.co.za with the following subject line: Sales Consultant + your current mobile number If you are not contacted within 2 weeks, please accept that your application was not shortlisted for interview in this round.

25d

Goodwood