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A top Insurance company is looking for excellent candidates in the HR and Payroll Administration Field who are great communicators (written & Verbal) and have exceptional attention to detail.
Requirements
Must have Matric.Must have an HR DiplomaMust have at least 2 years experience HR Administration.Must have 2-3 Years of Payroll Experience
Skills
Problem solvingCommunicationComputer LiteracyDecision Making
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc4OTU3MDk0P3NvdXJjZT1ndW10cmVl&jid=1684886&xid=2578957094
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Our client is seeking to employ a Clinical Nurse Specialist to work in the High Care Unit at their hospital based in Centurion.
The Clinical Nurse Specialist will focus on the delivery of quality competent nursing care in the Unit/Ward, act as a clinical resource and leader in the specialty. and perform functions at an advanced level competently and consistently.
The successful candidate must have a sound and contemporary knowledge of the area of specialty, together with an advanced understanding of professional nursing, health care delivery and programme planning, allows the CNS to fulfil the following primary roles:
Advanced clinical care,Consultation as a source of expert knowledge,Clinical teaching of staff and learners, Research, LeadershipAct as a Shift Leader in the ward (leadership experience and qualities)
Minimum requirements to apply:
Registered Nurse, registered with SANCAdditional High Care/Critical Care nursing qualification Nursing education experience in High Care or ICU is an advantage Thorough knowledge of general/specialized nursing theory and practice Extensive knowledge of modern nursing care principals and practices in a highly specialized field
Interested candidates must please email a detailed CV to vacancy@letslink.co.za or contact Gary on 011026197
Please view our website: www.letslink.co.za
https://www.ditto.jobs/job/gumtree/2862059069?source=gumtree
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Relationship Manager
Introduction:
A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team.
Job purpose:
Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the United States market.
The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the delivery and use of the hearing aids.
In-the-job training will be provided with regard to hearing aids and hearing loss.
Requirements
Minimum education (essential):
Matric
Minimum applicable experience (years):
1 - 3 years
Required nature of experience:
· Customer relations
· Telephonic sales and cold calling
· Call centre
· Administration
· Working within a digital environment
Skills and Knowledge (essential):
· CRM system experience
· Telephonic sales experience and high conversion rates
· Excellent English skills with a neutral accent
Other:
· Working hours from 15:00 - 02:00
· Working shifts, four working days on, one working day off
· Monday to Friday, occasionally on Saturdays
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Client Support and Relationship Management (30%)
· Solve problems for end users to get the products working.
· Solve problems as effectively and efficiently as possible in reducing the time spent with each query.
· Manage the ticketing system.
· Escalate queries with discretion.
· Respond to queries and follow up with feedback.
· Conduct business professionally when communicating and interacting with clients to ensure client satisfaction.
· Maintain a high ‘customer effort score’ by going above and beyond for customers.
· Complete assigned CRM tasks for follow-ups and support calls to clients.
New Business Generation (40%)
· Generate and secure potential revenue by:
o Calling new prospective clients.
o Following up on calls.
o Following up on supplied leads.
· Achieve set goals and targets.
· Upsell additional products to existing clients.
Communication Management (20%)
· Keep client interaction logs up to date on Salesforce.
· Report on campaign...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTE0NzAxNjI3P3NvdXJjZT1ndW10cmVl&jid=1328268&xid=2914701627
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Introduction:A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTSMinimum education (essential):National Senior Certificate
Minimum applicable experience (years):• 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficial
Skills and Knowledge (essential):• Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google Suite
Other:• 5 days a week; 9 hours a day with an hour lunch.• Hours: 16h00 - 01h00
COMPETENCIESEssential Competencies:Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding Standards
Important Competencies:• Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%• Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%• Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.
QMS• Follow relevant processes in line with the dictated QMS processes
Salary offered:Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAyNTI3NDAyP3NvdXJjZT1ndW10cmVl&jid=782226&xid=2102527402
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The Simulation Engineer is responsible to work on all development phases from research and development to design and manufacture, through to testing and evaluation of systems. The management of all simulation tasks and execution to business standards. The goal is to simulate systems and components and give results and feedback to development team.KEY RESPONSIBILITIES & ACCOUNTABILITIES:o Develop concepts and to perform problem solving to meet the design criteria under supervision of the Chief Engineer.o Define, create, solve and interpolate simulation models according to the specification provided by the Chief Engineer.o Evaluate finite element simulations.o Prepare simulation models of components; sub-assemblies and assemblies, using the business file structure guidelines, number protocol and design standards.o Prepare simulation solutions of design concepts, using own initiative and incorporating the inputs of members of the development team.o Responsible for the technical integrity of the allocated simulation, including the integrity of the results and conclusions made.o Document and record simulation results.O Ensure traceability of simulation models or results.O Follow the development process and procedures as described in the quality system, ensuring that the relevant reviews and procedures are completed, in order to reduce design risk.O Assist during the testing of prototypes, ensuring that closed loop feedback can take place during the simulation process.O Communicate with testing and design team, to ensure the flow of information during prototyping and development.O Ensure all project documentation are generated and gathered, as well as filled accordingly to business processes.O Communicate and incorporate inputs from the test and design parties during the design process.O Include the test and design parties to perform tests to complete the design cycle utilising business processes.O Plan and schedule of tests as required on allocated simulations.O Ensure that projects are executed according to the time, mass and budget targets.O Represent the business at design reviews.O Attend design reviews internally and externally with the client.O Management of simulations throughout the acquisitioning phase, being accountable.O Manage a simulation group, within a programO Planning the work loading of simulation personnel and license requirements.O Drafting, approval and sign-off of simulation tasks.O Responsible for the execution of simulation projects, under supervision of the Senior Simulation Engineer.O Design support, capturing of requirements during the development phase.O Assist ILS with feedback to design on repair, maintenance and other information requiredO Responsible for the allocated simulation from inception up to sign-off. Ensuring components are a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzMwOTg4OTQzP3NvdXJjZT1ndW10cmVl&jid=1755313&xid=2730988943
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Automotive Production Manager (Commercial Trailers), Pretoria , Rneg + Ben
Grade 12Degree/ Diploma - Production/Industrial Engineering/ Operations or ManagementTrade Test (Millwright) – advantage10+ years’ experience working in a manufacturing environment.Commercial trailer experience will be very advantageous.Microsoft Dynamics 365 expERP Systems (Sap/ Syspro – any other)DUTIES:
Implement, manage and support SHEQ initiatives and objectives.
Budgeting and cost management of products and assist with new product costings models.Analyze budgets and continuously control production costs and identify / rectify waste measures.Manage all activities within the production process, including maintenance and the workforce.Organize workflow to meet specific deadlines and implement production performance measures.Report regularly on production performance and timelines.Handle logistics, warehousing and stock of raw materials used in production.Manage all teams within the production department.Create and implement organizational / production changes on an operative level.Focus on growing and streamlining production to increase revenue and profitability by implementing necessary changes to products and the production line.Liaise with other managers to formulate objectives and understand requirementsPrepare operational reports from the CRM system to assist the board of directors in strategic planning and decision makingStrong customer relationship management would be ideallyWork closely with other company departments on CRM programs (Sales, Finance and Purchasing), fostering collaboration and ensuring consistency in all consumer contact initiatives and programs.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzQwMDUzMzI2P3NvdXJjZT1ndW10cmVl&jid=1754427&xid=3740053326
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To lead the research conducted by the group in areas such as performance modelling of road construction materials, pavement design, road rehabilitation design and analysis methods, and monitoring performance of roads.
Key Accountabilities:
Provide technical and strategic leadership to staff in the Pavement Design and Construction (PDC) research group by ensuring quality scientific outputs and the professional development and transformation of the group’s scientific capacity.Promote a culture of scientific excellence in terms of both quality and delivery.Lead research in the structural design of road pavements.To become recognised as an expert in the field of PDC and associated research. providing thought leadership.Networking ability both nationally and internationally, and proven networks within all aspects of transport infrastructure design, construction, maintenance and rehabilitation.Proven contract and project management experience on medium to large-scale projects, preferably involving multi-disciplinary research and development, both in South Africa and internationally.Provide effective mentorship to other colleagues. to enhance research capability within the research group.
Minimum Requirements:
A Masters’ degree in Civil Engineering, a PhD in Civil Engineering is preferable.10 years civil engineering experience specialisation in pavement design.A track record in attracting and securing funding to support a team and formulating strategies.Registration with a relevant professional body.Good understanding of the transport sector in South Africa.Excellent interpersonal and organisational skills.Ability to continuously disseminate research outputs in the form of technical papers.Ability to innovate and generate new knowledge.Must have good communication, presentation and writing skills.Must have the ability to work accurately, efficiently and independently as well as in a team.Must be computer literate as well as have the ability to understand and use domain specialised software.Ability to work in a methodical manner is essential.Ability to carry out strategic stakeholder interactions at all levels.Ability to effectively present ideas, concepts, plan and procedures.Demonstrated track record of the ability to work accurately, independently and efficiently.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTkxOTA2MTM0P3NvdXJjZT1ndW10cmVl&jid=1305807&xid=3591906134
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A leading Financial Services Provider is looking for a Technical Support Team Leader
Job Description
1. Lead Technical Support Team• Provide reports to management on call closure status and first line support related matters• Implement processes to ensure calls are closed timeously• Liaise with all necessary stakeholders and provide feedback to business and IT Management• Ensure jiras are dealt with and closed timeously• Assign jiras• Monitoring (e.g. Boardrooms)• Escalation of calls to 3rd line and other Teams.2. Provide hardware and software support (LAN & WAN)• Install software• Troubleshooting (TCF)• Assemble computer • Repairs & maintenance of hardware & peripherals• Installation & maintenance of cabling• Maintain inventory for software & hardware (TCF)• Desktop patch management
3. Provide 2nd line support to users • Investigate and provide solution (TCF)• Communicate with users on incident logged (TCF)
4. Finance, procurement and asset management• Ensure that end user equipment (e.g. laptops and desktops) are procured timeously• Obtain quotes and provide IT Management Team with quotes and recommendations of assets to procure• Works closely with the asset management team to ensure that assets are tracked and managed.
Education Requirements
Nationals Diploma in IT Technical/Legal CertificationA+N+
Experience
5 Years Experience in 2nd and 3rd line of supportTeam Leader Experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDkwNDAwNzQ1P3NvdXJjZT1ndW10cmVl&jid=1696236&xid=3490400745
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LetsLink is assisting a Private Hospital based in Centurion to employ a Billings Manager.
The incumbent will be responsible for the financial risk management of the hospital, by ensuring accurate and timeous billing of all patient accounts. The incumbent will do so by managing the Case Managers, File Assessors and the Confirmations Staff. The Billings Manager will also be responsible for ensuring effective patient liaison and dispute resolution.
Key accountabilities and responsibilities:
Ensure effective patient liaison and dispute resolutionEnsuring daily, weekly and monthly tasks as per Billing Manager level of task documentMonitoring and maintenance of the DNYB and delayed weightingMonitoring and maintenance of PIP casesMonitoring and maintenance of high cost medication as per policyMonitoring and maintenance of claim rejectionsMaintain set targets as indicated on the BSCMonitoring and reporting on MHC varianceMonitoring of ADCLIN system to ensure clinical appropriatenessEnsure accuracy of ICD 10 AND CPT 4 codingAnalysis of billing errors with appropriate action plansManagement of ARS and other contracts and associated reportingEnsuring SOP’s are up to dateEffective management of cancelled casesManage results on all auditsImplement changes effectivelyMotivation of system enhancements and adaptationsManage credit control queries as per communication policyEnsure effective communication and follow through with medical aidsManage associated administrative tasksAssist with any other duties assigned by the Pharmacy Manager from time to timeAssume responsibility for own personal and professional developmentKeep up to date with the hospitals evolving policies and procedures
Skills Required:
Grade 12 or Equivalent NQF Level 4 qualifications Qualified Registered Nurse registered with SANC3-5 years experience in a similar roleAdvanced computer literacy Sound knowledge of Private Hospital Pharmacy business operations Sound knowledge of medical/healthcare billings and tariff guidelinesApplication of clinical knowledge in the risk management of patients
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to vacancy@letslink.co.za or apply directly through this platform. To learn more, please contact Gary on +27(0)110261907
Please view our website: www.letslink.co.za
https://www.ditto.jobs/job/gumtree/3640500707?source=gumtree
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To generate new knowledge and contribute towards methodological and technological improvements to support well-functioning transport networks for society and industry.
Key Responsibilities:
Responsible for project coordination and planning, often with multidisciplinary teams, to ensure projects are delivered on brief, budget, and time.Develop the business.Manage the quality of the outputs (i.e., proposals, reports, client presentations, etc.) to ensure they are responsive.Propose, plan and implement Parliamentary Grant and other grant-funded projects and programmes, in consultation with the Impact Area Manager to enhance the technical strength of the research group.Manage projects and programmes through robust and integrated planning.Coordinate deliverables to fulfil project requirements.Conceptualise innovate solutions to fulfil project and programme requirements.Build and maintain client responsive teams.Lead the research group to deliver on the impact area strategic plan.Continuously build the research group to be responsive to current and future transport challenges in South Africa and partner countries.Establish the research group as a national leader in passenger transport applied research, with international recognition.
Minimum Requirements for the Role:
A Master’s in Transport Engineering, Operations Research, Applied Mathematics, Transport Economics, Computer Science, Systems Engineering, or equivalent, with at least 10 years’ relevant working experience in transport systems and operations.Should preferably be at a principal researcher level or at least a senior researcher on the research career path (with publication history).Registered professional scientist or engineer would be an added advantage.Good understanding of transport operations and the built environment domains in South Africa.Excellent interpersonal and organisational skills.Ability to work in a methodical manner is essential.Ability to carry out strategic stakeholder interactions at all levels.Excellent business management skills (i.e., budgeting, establishing networks, excellent people skills, etc.).Ability to present ideas, concepts, plan, and procedures.Excellent people management skills (i.e., mentorship, coaching diversity, and diversity management).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzI4MTYwNTkwP3NvdXJjZT1ndW10cmVl&jid=1305808&xid=3728160590
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Minimum Requirements:
Minimum 8 years relevant experience at the executive management level.Postgraduate degree or equivalent in Business Management, Finance, Economics, or Law.Sound understanding of Regulatory policies in the South African Context.Knowledge of consumer protection laws will serve as an advantage.Corporate governance skills.Meticulous, business-minded individual with strong leadership abilities.Demonstrate leadership in the development of policies and high-level policy implementation skills.
Responsibilities of the Role:
Ensure the development and implementation of all cross-functional strategic plans that support the strategic direction set by the Board, including annual operating budgets and performance targets in line with legislation and the shareholder compact.Ensure the protection and promotion of the organisation’s reputation in its markets/sectors and with all customers, stakeholders, communities, the government, and regulatory bodies.Promote development research in lottery and gaming regulation and grant funding endeavors and ensure organisational competencies to meet existing and changing requirements of current and potential markets.Ensure the development, approval, and implementation of the organisations business development, maturity, and sustainability strategies.Ensure the modernisation and digitalisation of the organisation.Ensure the development and maintenance of a corporate culture that promotes integrity and ethical values throughout the organisation, fostering a culture of ethical business conduct.Ensure the organisation’s alignment with its strategic goals.Establish and maintain the organisation’s disclosure controls through appropriate policies.Ensure performance on international benchmarks for system and operational improvements.Provide overall strategic direction and leadership for the organisation.Implement strategy as directed and defined by the Board.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjM3NDM5NDAxP3NvdXJjZT1ndW10cmVl&jid=1314495&xid=4237439401
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If you are a numerical and solutions driven person, who can start on a 6-month contract, then read further!
One of our well known national long term insurance clients is on the lookout for an experienced Payroll fanatic, to join their team towards Pretoria.
Duties:
Payroll process from start to finish
On boarding and off boarding of staff
Reconciliations
Contract drafting
Capturing leave
Administer employee benefits
Assist with internal audits
Requirements:
No less than 3 years HR and payroll experience
VIP PREMIER is a MUST
SAGE 300 PEOPLE is a MUST
Must know how ESS works
Should know COIDA, Tax and UIF
Should know the BCEA, NCA, EEA etc.
Valid Matric and HR diploma - completed
Would be great if the individual has worked in the insurance sector
Excel - advanced level
Excellent English communication - written and verbal
Empathetic and sympathetic
Deadline driven
Ability to keep information confidential
Trustworthy
Reliable
Attention to detail
Must have a clear criminal and fraud record
Great track record - reference checks will be conducted upfront
Clear credit (ITC)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE0NjM5MzA5P3NvdXJjZT1ndW10cmVl&jid=1684532&xid=3514639309
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To be responsible for speaking on behalf of the organization by presenting the company’s views as well as communicating information to and from the media, government, and the public.
Key Performance Areas:
Lead and direct the development of reports/ policies/ procedures and guide the process through the alignment of these documents to the overall RAF’s Strategy.Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.Monitor news, updates, and research relevant to initiatives and sectors; recommend and create related content to distribute broadly and accordingly.Ensure online platforms and digital communications are key vehicles for initiative efforts with high quality, relevant, timely, brand-consistent, and fresh content.Monitor all digital properties and communications efforts to track and respond to sentiment, alerts, and opportunities.Collaborate with team to create other communications content, which may include training videos, toolkits, etc.Maintain a functional overarching communications function that services the needs of all stakeholders.Launch or showcase new products and services provided by the organization.Manage a damaged image in a skillful manner to erase the blemish and reclaim the positive image of the organization the public.Manage relationships with external consultants, media houses based on partnership principles of ensuring effective capacity-building, cross-learning, and communication.Maintain proactive and progressive relationships with key stakeholders incl. organised labour and Attorneys etc.Ensure adequate representation of the organization in relevant external activities and events.Design and develop a communication strategy, policies and protocols designed to support and enhance the Company’s Employee and Value proposition.Lead the implementation of the communications operational plans that will ensure alignment with short-term and long-term objectives.Ensure the organisation of and attending of promotional events such as press conferences, exhibitions, tours and visits.Represent the organization in attending public interviews, press conferences and presentations.Create media materials; talking points, press briefings, press releases, press packages, and review and dissemination related materials.Create strategy and narratives for reputation management and crisis communications.Apply expertise regarding editorial content and digital distribution platforms to achieve maximum reachMeasure engagement metrics for priority campaigns on digital platforms.Develop social media response to crisis communications.Monitor social media activities and respond as necessary.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjg2NTg4MjIzP3NvdXJjZT1ndW10cmVl&jid=1326969&xid=2686588223
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Looking for an Implementation Specialist in Pretoria!!!
Requirements:
- South African Citizen- Minimum Grade 12 Certificate- Degree in Information Systems/ Informatics would be advantageous- Experience working with CiiMS and Signal tower will be highly beneficial- Certificate in Project Management will be beneficial- Information Technology experience- Project Management experience- Excellent knowledge and working experience on Microsoft Word, Excel and PowerPoint- Ability to work independently with minimal supervision
Salary R25 000
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQwNTc3MzE2P3NvdXJjZT1ndW10cmVl&jid=1489613&xid=4140577316
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The main purpose of the role is to manage the use of mathematical and statistical models to predict future events and outcomes that may hinder or support the Fund and their strategic/financial capabilities.
Qualifications and Requirements
Bachelor’s Degree in Actuarial Science/Mathematics/Statistics/Data Science related qualification.Postgraduate in a Financial Management/ an Investment Management/ an Accounting/ a Risk Management related qualification will be an added advantageAt least 6 professional actuarial exam passes/exemptions.At least one Data Science of the following certifications:
Data Science Certificate, CCP Data Engineer or SAS Academy for Data ScienceCertified Analytics Professional, Dell EMC Data Science Professional Certification ProgramSAS Advanced Analytics Professional Certification,IBM Data Science Professional CertificateMicrosoft Azure Data Scientist Associate CertificateAWS Certified Data AnalyticsCertified Analytics Professional, Harvard/EdX Professional Certificate in Data Science, DASCA: Senior Data ScientistCoursera: Data Science Specialization
Relevant 6 - 8 years’ experience in an actuarial data science related environment of which 2 years must have been in management/supervisory level/area of expertise.Experience in SAS (Base, Enterprise Guide, and Enterprise Miner), Python or RExperience in building and implementation of supervised and unsupervised Machine Learning Algorithms to solve meaningful business problems.Some experience with Python/Microsoft Machine Learning and tools available within the machine learning ecosystem (i.e. NumPy, pandas, matplotlib, SciPy stack) and working in Jupyter notebooks.Knowledge and practical experience applying machine learning techniques and working in agile development teams.Some experience in operationalizing data science solutions or similar product development.
Technical Competencies Required:
Excellent verbal and written communication skills.Strong Microsoft Excel, Access and MS Word skills.Complex problem identification, solving and decision making.Sound actuarial judgment.Strong technical background in data analytics and modelling.Strong planning and time management of both own and direct team`s workStrong focus on executing plans and delivering results.Pro-active approach and keen to take ownership of work.Independent and creative in analysing business results, develop
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTk4NjQ3MzA5P3NvdXJjZT1ndW10cmVl&jid=1318087&xid=2198647309
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To lead the design and operationalization of the company’s change management value proposition.
Minimum Requirements:
Honours degree in Human Sciences or a related field.Relevant 8-10 years’ job-related change management experience with large-scale organisational change.Previous experience in a senior change management position (e.g., Head of Enterprise Change or Head of Business Transformation) will be an added advantage.In depth knowledge of change management strategies and methodologies.Advanced change management experience in large scale transformation/restructuring projectsSolid understanding of how people go through a change and the change process experience with Prosci ADKAR Model is essential.
Job Responsibilities:
Working with project management teams in integrating change actions into actual overall project plan e.g., ensure process integration into existing project management and process improvement/business process methodologies.Conducting readiness assessments, evaluating results, and presenting findings in an easy to understand and logical manner to Chief Human Capital Officer and EXCO.Identifying potential employee-side risk, anticipating the resistance, and developing specific plans to address or mitigate concerns.Drive the delivery of a single view of change across the company.Manage relationships with key business stakeholders including group communications, human capital, and the change management network, to facilitate cross-functional collaboration and a holistic change management plan for a large-scale complex business transformation programme that maximise stakeholder adoption and usage as well as minimise resistance.Develop and implement change management plans for larger scale complex business transformation programme that maximise stakeholder adoption and usage as well as minimise resistance.Manage the change impact on internal and external stakeholder.Lead the communication strategy and approach for larger scale business transformation programmes in consultation with the Head of the company’s communication division.Equip, coach and mentor staff and the leadership of the company in their own change leadership roles and provide support to improve change management technical proficiency in line with leading best practices.Lead the development, execution, and communication of the holistic and integrated enterprise change strategies and frameworks that support the strategic objectives of the company.Define, implement, and communicate change toolkits, governance processes and aggregated transformation roadmaps for the delivery of changes that will lead to business and operational benefits.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDM4Nzk4MTkyP3NvdXJjZT1ndW10cmVl&jid=1326970&xid=3038798192
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STRATEGIC IMPACT OF THE ROLE:
To ensure that the overall Sales Division reach its objectives and goals by the acquisition and retention of new clients and building value for all stakeholders (Clients, Suppliers, Distributors and Internally)
THE PURPOSE OF THE JOB:
Is responsible for assisting the organization obtaining better brand recognition and financial growth. The coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. In addition, also responsible for building a proper pipeline and closing and responding to opportunities to assist with achieving the Goals and Objectives of the companies
ACADEMIC QUALIFICATIONS REQUIRED:
Minimum:
MatricDiploma/Degree
RELEVANT EXPERIENCE REQUIRED:
3-4 Years’ Experience PreferredSolid working experience in an ICT Environment (Hardware, Software, Tenders/RFQ/RFI & Accessories)Excellent track record selling ICT SolutionsExperience in presentations to C ClientsMust have minimum 1-2 years Security Sales experience (Firewalls, Endpoint Protection, Vulnerability Management etc.
KEY PERFORMANCE AREAS
Sales Administration -
Ensure that all Tender Documentation are evaluated in conjunction with the Technical and Internal Sales TeamEnsure that all regulatory compliance and governance are adhered toAssist with PricingAssist with Generating QuotationsIdentify Risks and process improvementEnsure that all activities are recorded on Comma 5Ensure that deadlines are metEnsure accuracy of all documentationRaise non-conformances with Helpdesk
External Sales:
Check portals for leadsIdentify new clients on Linked, websites and other formal or information platformsFocus on Target Clients identifiedMinimum of 8 Client Visits per monthMinimum of 24 Client Visits per quarterCustomer Acquisition – 1 Net New Purple Customer per six months (R5M)Customer retentionBuild pipeline of opportunities which is worth 10x your targetSell 1 Managed Service SLA over a 12 month period
Customer Centricity:
Execute customer excellence at all timesUpdate clients on ETAs, delays and respond timeously to all requestsUpdate open ordersObtain a reference letters for all salesParticipate in customer satisfaction surveys when requested
Certifications
Ensure once certification is completed per month (Refer to PDP)Minimum of one certi...
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The backup engineer will have expert knowledge of backup systems to manage monitor and report as required.
4 months contract
Backup services skills
Commissioning of new backup clients (Servers)Storage Health Check (Data Domains)Backup Hardware Configuration, monitoring and installationTesting applications file servers and exchange servers uptimeReport writingCreation f Backup workflow, Policies and ScheduleProvide data restore services as requested and/or requiredManage archival of data at both local and remote sitesData Ceding/Cloning and Replication (from Regions to DR Sites)Provide statistics showing successful completion of backupsTake corrective action for any data backup that does not complete successfullyEnsure Data is Successfully Backed up and properly stored in the event restore is necessary.Knowledge of backup snapshotsThorough knowledge of backup solutions, services and equipment
Requirements:
Engineers must have a minimum of 3-5 years’ experience in the Cisco, ExaGrid, HP, Dell and Veaam environments.Single point of contact for all security and backup related services.End to end Firewalls Management, Cisco ISE, Cisco Sourcefire, Cisco Routing and SwitchesEnd to End Backup knowledge with Veaam software knowledgeKnowledge of ExaGrid, HP hardwareNetwork scans, resolution and use of all security toolsProvide support, upgrades on relevant equipment as and when it is required.Projects initiation and reporting
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Provide support and maintain VOIP infrastructure• Monitor voice servers (Cisco and Real Connect), SIP trunks and gateways for problems (Switchboard system, Cisco Call mangers, Cisco Transcoders, Cisco Session Boarder Controllers, and Cisco voice gateways)• Create user profiles for Cisco phones; add Cisco phones and user profiles to the CUCM; assign users to relevant groups, create hunting groups, assist users with logins and configuration of forwarding options.• Create user profiles for Real Connect soft phones; install and configure Real Connect soft phones, setup user extensions, allocate users to relevant groups/campaigns and create forwarding options.• Install, support, and maintain Cisco VOIP infrastructure.• Log calls, follow up and escalate any system related issues with the vendors for the Real Connect system and Cisco IP telephony system.• Assist with integrations with external parties for automatic loading of leads and create different campaigns (SMS campaigns, TV ads etc.)• Provide support to end-users for Cisco handsets and Real Connect soft phones. • Provide IP Telephony troubleshooting of the company’s telephony system (Cisco).• Configure and support Polycom and Cisco teleconferencing systems.• Support and maintain billing system (voice engine) and assist users with telephone billing queries. • Monitor recording of calls on Cisco handsets and Real Connect system.• Ensure that voice loggers/recordings servers are operational and attend to any errors/issues.• Provide end to end support for the Real Connect telephony system and Cisco IP telephony system.• Conduct weekly Cisco IP telephony and Real Connect system back-ups.
Configure, troubleshoot, and monitor LAN/WAN infrastructure• Assist with troubleshooting of issues on Cisco switches and network links when problems occur at the branches countrywide.• Configure, support, and maintain Cisco switches on the LAN.• Assist with setting up of cross-connects. • Assist with setting up of new network links for the Assupol branches, monitor existing network links and troubleshoot any network performance issues.• Manage and update the network monitoring system with all the network devices.• Create and update architectural diagrams for the company’s IPT system.• Perform traffic analysis on switch trunk interfaces.• Cisco switches configuration files backups when changes occur.
Liaise and correspond with 3rd party suppliers• Apply for services with all our external providers (network links, telephony system etc.)• Obtain quotations from suppliers and assist with the procurement process.• Ordering of Cisco handsets and switches.• Conduct proof of concepts when required.• Report and follow up on faulty network links and telephony system issues with the relevant ven...
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Purpose:
The Research Analyst is responsible for advancing the Jobs Fund Knowledge Agenda through targeted research and in-depth big data analysis to inform fund design and evidence-based policy making.
This will entail: 1)
Developing a comprehensive understanding of the organization, its strategy, its projects and where it is located within South Africa’s development landscape;
2) Conducting in-depth analyses of Jobs Fund performance data and extracting useful insights for the Fund;
3) Using knowledge of South Africa’s economy and political climate in the interpretation of job creation and social impact results;
4) Producing well thought-out feedback reports and articles that are tailored to different audiences;
5) Working largely independently and ensuring analytics targets are reached; 6) Extracting key learnings on supported financial models and assessing the impact of these models on the success or failure of the project or elements thereof; and
7) Providing strategic advice, and support to the office of the Deputy Director General Employment Facilitation and the Jobs Fund Business Units.
Qualifications Required:
• Post graduate qualification in Economics, Labour Market/Development Economics or in a related/relevant field.• Training or certification in statistics and quantitative measurements
Experience Required:• At least 6 years’ experience working as an Economist/Analyst.• At least 6 years’ experience in conducting empirical research.• At least 6 years’ experience in a programme management environment.• Experience in performing high-level analyses of the labour market, economic sectors and financial impact investing• Experience in project evaluation.• Experience in research and evaluation of donor funded projects.• Experience policy analysis and policy writing.• Experience of Donor Communities and Development of Enterprise Standards.• Experience in the preparation of strategic reports for different audiences, i.e., technical, management, government, donors, media and other stakeholders.• Experience in application of leading qualitative and quantitative data collection, analysis and reporting tools.• Experience in managing projects with multiple stakeholders.• Experience in publishing research papers.
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