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Debt Collector
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2 years ago6185 views
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General Details
Location:
Advertised By:Agency
Company Name:CLS Human Capital Specialists
Job Type:Full-Time
Description
Introduction:
A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:
To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTS
Minimum education (essential):
National Senior Certificate
Minimum applicable experience (years):
• 4 years
• Required nature of experience:
• Debt collection
• Experience in an international call centre is beneficial
Skills and Knowledge (essential):
• Accounting Software (ie Pastel / Xero)
• Microsoft Excel
• Google Suite
Other:
• 5 days a week; 9 hours a day with an hour lunch.
• Hours: 16h00 - 01h00
COMPETENCIES
Essential Competencies:
Examining Information
Establishing Rapport
Showing Composure
Resolving Conflict
Meeting Timescales
Checking Things
Following Procedures
Upholding Standards
Important Competencies:
• Interpreting Data
• Developing Expertise
• Adopting Practical Approaches
• Thinking Positively
• Embracing Change
• Inviting Feedback
• Understanding People
• Valuing Individuals
• Managing Tasks
• Producing Output
• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%
• Follow debtors collection process.
• Suggest optimisations to debtors collection process.
• Ensure proper and clear correspondence with customers including via phone, email and text.
• Ensure proper record is kept of all communication with debtors on relevant platforms.
• Ensure Salesforce is updated with activities in the debtors process.
• Ensure customer contact details in Salesforce are correct after confirming details with the customer.
• Update and maintain customer contact details in Salesforce.
• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.
• Meet all relevant debtors deadlines.
• Plan and structure daily work to meet deadlines efficiently.
• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%
• Process payments on Stripe.
• Update credit card details on client accounts.
• Maintaining records of the above on relevant platforms.
• Process credit notes on Stripe.
• Compile letters of demand.
QMS
• Follow relevant processes in line with the dictated QMS processes
Salary offered:
Market related
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Id Subtitle 1035066717
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CLS Human Capital Specialists
Selling for 2+ years
Total Ads33
Active Ads33
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Responsibilities of the Role:
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Qualifications and Experience:
Bachelor’s Degree in Human Resources, Administration, Social Science or relevantProject Management qualification and experience8 years’ operational experience in HRIS, Payroll, A...
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STRATEGIC IMPACT OF THE ROLE:
To ensure that the overall Sales Division reach its objectives and goals by the acquisition and retention of new clients and building value for all stakeholders (Clients, Suppliers, Distributors and Internally)
THE PURPOSE OF THE JOB:
Is responsible for assisting the organization obtaining better brand recognition and financial growth. The coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. In addition, also responsible for building a proper pipeline and closing and responding to opportunities to assist with achieving the Goals and Objectives of the companies
ACADEMIC QUALIFICATIONS REQUIRED:
Minimum:
MatricDiploma/Degree
RELEVANT EXPERIENCE REQUIRED:
3-4 Years’ Experience PreferredSolid working experience in an ICT Environment (Hardware, Software, Tenders/RFQ/RFI & Accessories)Excellent track record selling ICT SolutionsExperience in presentations to C ClientsMust have minimum 1-2 years Security Sales experience (Firewalls, Endpoint Protection, Vulnerability Management etc.
KEY PERFORMANCE AREAS
Sales Administration -
Ensure that all Tender Documentation are evaluated in conjunction with the Technical and Internal Sales TeamEnsure that all regulatory compliance and governance are adhered toAssist with PricingAssist with Generating QuotationsIdentify Risks and process improvementEnsure that all activities are recorded on Comma 5Ensure that deadlines are metEnsure accuracy of all documentationRaise non-conformances with Helpdesk
External Sales:
Check portals for leadsIdentify new clients on Linked, websites and other formal or information platformsFocus on Target Clients identifiedMinimum of 8 Client Visits per monthMinimum of 24 Client Visits per quarterCustomer Acquisition – 1 Net New Purple Customer per six months (R5M)Customer retentionBuild pipeline of opportunities which is worth 10x your targetSell 1 Managed Service SLA over a 12 month period
Customer Centricity:
Execute customer excellence at all timesUpdate clients on ETAs, delays and respond timeously to all requestsUpdate open ordersObtain a reference letters for all salesParticipate in customer satisfaction surveys when requested
Certifications
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Introduction
A leading Insurance Consultant based in Centurion is looking for a Recruitment Consultant to join their team.
Duties and responsibilities
Full internal recruitment processConsulting with HR managers to meet staffing needsConsulting with Manager and HR Manager’s to fill critical challenging vacanciesInternal recruitment for all branchesResourcing for suitable candidates as per requirementsUploading job advertsCapturing of details for candidatesShortlist suitable candidates and compile candidate reportsCoordinate the recruitment processes with HR Management or relevant clientsPrepare interviews and conduct recruitment interviews
This is not an exhaustive list of duties.
Desired Experience & Qualification
Minimum requirements
Matric.Relevant degree
Experience
Previous experience in Recruitment Consultant position
Package & Remuneration
R13 000 - R17 000 pm.
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Overview:
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Minimum requirements:
National Diploma in Human Resources Management or Industrial/Organisational Psychology. Additional QualificationDegree in Human Resources Management (highly advantageous)Experience in an Automotive Manufacturing environment (highly advantageous)2 – 3 years in a similar function, providing a full range of HR services
Responsibilities:
HR Legislation:
Comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)
Employment Equity:
Scheduling & attending all EE & SD Committee meetings for the plant.Responsible for EE Administration, plant EE files & EE & SD Meeting minutesResponsible for the availability of up to date EE files and documentation for the DoEL inspections.
Recruitment and Selection:
Completion of RJF’s and follow up on the approvals of RJF’s for all vacant positionsTracking of the recruitment process from beginning to end and provide updates to HR Specialist and plant line managementLiaise with the recruitment agencies when the vacancies are placed externally, ensure the recruitment process is tracked and completed from beginning to endAttend and form part of all recruitment interviews and ensure EE representation for all plant based positionsCompile, obtain approval from line management and advertise internal vacanciesEnsure a shortlist of candidates are supplied to line management and recorded on vacancy fileResponsible for the co-ordination and administration of the recruitments process i.e. interview guides, setting up interviews, diarising interview dates and times etc.Responsible for the co-ordination of all relevant verification checks for suitable candidates (i.e. criminal checks, qualifications, references etc.)Request from payroll SPN/WPN’s as requiredEnsure that the recruitment and take on process for Internships and appren...
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Qualification: BEng Industrial Engineering / BEng Mechanical Engineering (Experience 0-2 years)
Qualities needed:
1. Self Driven
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3. Very strong organizational
4. Well-Developed interpersonal Skills
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Business Consultant
Position: Full time, Hybrid (Office based)
Location: Pretoria
Please send your latest CV to Michelle - kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider and authorized by the SARB to act as a Foreign Exchange Intermediary.
About the role
This role is for a business consultant that will focus on the Wealth industry and assist financial advisors, asset managers and other financial institutions, and their clients, to move funds in and out of South Africa.
Key Responsibilities
Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influencers in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of enquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness
Core Competencies
Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands and helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actions...
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