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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
Results for technical support in "technical support" in Jobs in Western Cape in Western Cape
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In this role, you will be responsible for managing incoming customer queries across multiple communication channels while ensuring accurate order processing and effective first-line technical support. You will liaise with internal teams to ensure efficient resolution of customer requests while maintaining high service standards. Education:NQF Level 4 qualification in Electrical, Mechatronics or a related technical field. Job Experience & Skills Required:Minimum 2 years experience in a customer support roleExposure to technical or industrial environmentsAbility to manage customer queries via phone, email and other platformsExperience with order processing and coordination with internal teamsStrong troubleshooting and problem-solving abilityExperience working with ERP or similar systemsExcellent communication and multitasking skills Apply now!
https://www.jobplacements.com/Jobs/T/Technical-Customer-Support-Agent-Electrical-Automa-1269641-Job-Search-03-08-2026-10-14-14-AM.asp?sid=gumtree
19h
Job Placements
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Job & Company Description:A leading organisation specialising in technical and industrial solutions is seeking driven Customer Support Agent to join their expanding support division. This role is central to ensuring seamless customer interactions by managing enquiries, processing orders, and providing Level 1 (L1) troubleshooting assistance across various channels.You will be responsible for offering accurate and efficient support while maintaining high standards of professionalism, service delivery, and operational excellence. This is an excellent opportunity for individuals who enjoy problemâ??solving, have strong communication skills, and want to grow within a structured technical support environment.Education:NQF Level 4 or equivalent qualification in Electrical, Mechatronics, or a related technical field.Job Experience & Skills Required:Minimum 2 years experience in a customer support or service desk role.Strong verbal and written communication skills.Ability to multitask, prioritise, and perform under pressure in a fastâ??paced environment.Working knowledge of ERP systems and Workspace tools.Experience in a technical or industrial environment.Ability to perform Level 1 troubleshooting and escalate issues appropriately.Proficiency in managing customer interactions via calls, emails, and other communication platforms.Accuracy in order processing and maintaining detailed customer records.Adherence to service level agreements and quality standards.Beneficial Requirements:Exposure to sales order processing systems.Strong problemâ??solving and conflict resolution abilities.Apply Now!For more engineering and technical jobs, please visit:
https://www.jobplacements.com/Jobs/C/Customer-Support-Agent-1268973-Job-Search-03-05-2026-10-30-26-AM.asp?sid=gumtree
2d
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Job DescriptionProvide technical support, service coordination, and after-sales customer assistance within a managed print services environment. The role focuses on monitoring print fleet systems, managing service schedules, supporting installations, handling consumables, and ensuring SLA customer satisfaction.Location: Century City, Cape TownKey ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial. Application Process:
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1267996-Job-Search-3-3-2026-9-06-58-AM.asp?sid=gumtree
7d
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-03-05-2026-00-00-00-AM.asp?sid=gumtree
5d
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Job Description:Develop and maintain strong client relationships while identifying new business opportunities within industrial and municipal sectorsProvide technical consultation and solution-based sales for telemetry, automation, and monitoring systemsPrepare technical proposals, quotations, and system recommendations aligned with client requirementsWork closely with engineering and technical teams to design practical and cost-effective system solutionsConduct product demonstrations, technical presentations, and site visits with clientsSupport project handovers and ensure customer satisfaction throughout the sales and implementation process Skills & Experience:Minimum 7-10 years experience in technical sales or practical engineering experience within industrial automation or infrastructure environmentsKnowledge of telemetry systems, PLC automation, and SCADA platformsUnderstanding of water and wastewater infrastructure systemsFamiliarity with CCTV infrastructure and monitoring systems is advantageousStrong communication, negotiation, and client relationship management skillsAbility to interpret technical requirements and translate them into practical solutions Qualification:Diploma or Degree in Electrical Engineering, Electronic Engineering, Mechatronic Engineering, or a related technical fieldPrevious experience in technical sales or application engineering is advantageousValid drivers license and willingness to travel for client meetings and site visits Only South African Residents or individuals with a relevant South African work permit will be considered. Contact MATTHEW LOUW on
https://www.jobplacements.com/Jobs/T/Technical-Sales-Consultant-1269095-Job-Search-03-05-2026-22-14-33-PM.asp?sid=gumtree
2d
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Key ResponsibilitiesLog service calls and manage engineer schedules for SLA customers.Oversee print fleet monitoring software, including reporting and device management.Assist with installations, job card tracking, and ticket closures.Manage warranty claims, quotes, and invoicing for service calls and consumables.Monitor consumable levels and coordinate ordering and pricing comparisons.Support CPC and SLA billing, escalations, and contract administration.Provide remote and onsite technical customer support when required.Assist with forecasting and supply management.Requirements & ExperienceValid drivers license (own vehicle preferred).Experience in IT support or technical coordination.Strong Microsoft Excel skills (spreadsheets, formulas, filtering, calculations).Knowledge of managed print services environment is advantageous.Excellent organising, scheduling, and time management skills.Ability to work accurately under pressure.Strong problem-solving mindset and reliability.Additional NotesCandidate may be required to travel to customer sites to resolve technical service calls.Experience with print fleet management systems will be beneficial.
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Technician-1268053-Job-Search-03-03-2026-10-04-57-AM.asp?sid=gumtree
7d
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REQUIREMENTSMinimum education (essential):National Senior Certificate (Matric)Qualified Electrician Red Seal Trade Test CertificateDiploma or Higher Diploma in Electrical and/or Mechanical Engineering (advantageous)Minimum applicable experience (years):35 years relevant technical experienceRequired nature of experience:Installation, repair, and servicing of poultry and piggery equipmentElectrical wiring, distribution boards, and fault findingProgramming and commissioning of technical equipmentAttending to breakdowns and after-hour calloutsWorking in agricultural or industrial environmentsSkills and Knowledge (essential):Strong electrical and mechanical fault-finding skillsKnowledge of Health & Safety practices and proceduresExperience with SKOV, CODAF or similar systems (advantageous)Strong administrative and reporting abilityComputer literacy (MS Office & relevant technical software)Other:Willingness and Flexibility to travel and to attend after-hours callouts when required.Valid drivers license and own reliable transportProficient in English (Afrikaans advantageous)KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESInstallations & CommissioningInstall poultry and piggery equipment according to customer specificationsInstall electrical wiring, distribution boards and related systemsAssist with project commissioningEnsure installations comply with safety standards Repairs, Maintenance & Fault FindingDiagnose electrical and mechanical faultsConduct repairs and preventative maintenanceTroubleshoot and resolve technical issues efficientlyAttend breakdowns and after-hour callouts Customer Support & Field ServiceConduct regular site visits and inspectionsProvide on-site customer supportResolve customer queries and technical concernsMaintain strong client relationshipAdministration & ReportingComplete job cards accurately and timeouslyProduce detailed service and installation reportsMaintain technical documentationAssist with stock taking where requiredOperational Support & ComplianceAssist Operations Manager and installation teamsOversee ongoing projects when requiredMake ad hoc stock deliveriesAdhere to Health & Safety standards and proceduresStay updated with technological developments in the industry
https://www.jobplacements.com/Jobs/E/Electrician-1266321-Job-Search-03-09-2026-00-00-00-AM.asp?sid=gumtree
2d
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Job Description:Prepare accurate technical quotations, proposals, and costingsProvide technical advisory services and assist with system selection for clientsManage and grow existing customer accounts while identifying new business opportunitiesSupport project execution from order stage through to commissioningWork closely with business development, customer services, and operations teamsSkills & Experience: Minimum 3 years experience in sales and/or engineeringAt least 2 years exposure to project managementHVAC, refrigeration, or industrial chiller experience will be advantageousValid drivers licence and own transportQualification:Minimum requirement: National Diploma (Mechanical Engineering) Only South African Residents or individuals with a relevant South African work permit will be considered. Contact HENDRINA BASSON on
https://www.jobplacements.com/Jobs/T/Technical-Sales-Engineer-1261662-Job-Search-02-11-2026-22-13-33-PM.asp?sid=gumtree
2d
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TECHNICAL SALES ENGINEER (F&B & INDUSTRIAL FILTRATION)Salary: R520 000 R700 000 CTCMontague Gardens, Cape TownCape Town offers some of the most diverse and advanced processing environments in the country, from world-class food and beverage operations to high-efficiency manufacturers.If you want technical depth, market variety and meaningful customer impact, this is a rare blend of all three.Your mission:Support and grow a mixed portfolio of F&B + industrial clientsRun detailed audits and identify opportunities for real performance gainsEnhance production reliability through membrane and filtration expertiseBuild high-trust advisory relationships with engineering teamsUnlock new revenue through process optimisation opportunitiesThis role fits you if:You enjoy variety and multi-industry exposureYou have experience with RO/UF/NF systems or industrial water processesYoure motivated by solving operational challenges that matterYou want a region where customers appreciate technical expertiseRequirements35+ years in technical sales across F&B processing, FMCG, or industrial water/filtrationHands-on exposure to filtration/membrane systems (RO/UF/NF) used in Western Cape food, beverage and industrial plantsEngineering qualification preferred: BSc/BTech Chemical, Mechanical or Process EngineeringAbility to perform detailed plant audits and identify optimisation opportunitiesProven key account management capability within technical environmentsStrong commercial acumen + the ability to translate technical findings into value-based proposalsComfortable working across diverse industries and managing a varied portfolioValid drivers licence + willingness to travel across Western Cape
https://www.jobplacements.com/Jobs/T/TECHNICAL-SALES-ENGINEER-FB--INDUSTRIAL-FILTRATI-1269127-Job-Search-3-6-2026-3-35-37-AM.asp?sid=gumtree
4d
Job Placements
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