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Results for technical support in "technical support" in Jobs in Western Cape in Western Cape
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Company and Job Description:Are you passionate about technical solutions, enjoy solving problems, and love helping customers find the right products for their needs? We are looking for a Technical Assistant to join our dynamic team in Cape Town! This role is at the heart of our operations providing technical support, assisting with product selection, and supporting technical sales activities. Youll work closely with our sales and engineering teams to ensure customers receive the right solutions, every time. Key Responsibilities:Provide technical support to customers and internal teams.Advise on product selection and ensure compatibility and compliance.Support the sales team with technical input during client meetings and proposals.Prepare technical documentation, datasheets, and product specifications.Stay up-to-date with new products, technologies, and industry trends.Job Experience & Skills Required:Diploma or Degree in Electrical, Electromechanical, or Industrial Automation.13 years in technical support, pre-sales, or product advisory roles.Strong understanding of electrical, automation, or industrial products.Excellent problem-solving and communication skills.Customer-focused with the ability to explain technical concepts clearly.Proficient in Microsoft Office; ERP or CRM experience is a plus.Hands-on exposure to a wide range of technical products and solutions.Opportunity to grow your technical expertise and career.Be part of a collaborative, supportive, and innovative team.Make a real impact by helping customers power their operations efficiently.If you are interested in this opportunity, please apply directly.
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1252218-Job-Search-01-15-2026-10-25-30-AM.asp?sid=gumtree
5d
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Key ResponsibilitiesPhone Support: Answer client calls professionally, assist with inquiries, and resolve issues efficiently.Technical Admin: Ensure production documentation is accurate and aligned with manufacturing needs.General Administration: Manage correspondence, schedule appointments, and maintain records with precision.Supplier Reconciliation: Assist with supplier accounts, reconcile invoices, and resolve discrepancies.Manufacturing Support: Apply knowledge of manufacturing environments to better support operations. Requirements2+ years in customer service, admin, or technical support (manufacturing background preferred).Strong technical aptitude and quick learner.Excellent communication skills and professional phone manner.Proficient in MS Office (Word, Excel, Outlook); CRM experience a plus.Detail-oriented, organized, and able to multitask in a fast-paced setting.Experience with supplier reconciliation is an advantage. If youre proactive, professional, and ready to contribute to a dynamic team, wed love to hear from you.
https://www.jobplacements.com/Jobs/T/Technical-Administrative-Support-1202874-Job-Search-07-14-2025-10-02-55-AM.asp?sid=gumtree
6mo
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Key Responsibilities:Provide technical support and product advice to clients on chains, bearings, hoses, belting and other transmission products.Assist clients in identifying solutions tailored to their operational requirements.Work closely with the internal sales and logistics teams to ensure seamless order handling and delivery.Conduct client visits, offer demonstrations and provide ongoing support.Keep abreast of new product developments and participate in training sessions. Minimum Requirements:Matric2-5 years of experience in technical sales or related technical field (experience in transmission products is a plus).Strong product knowledge or willingness to learn technical transmission products.Reliable vehicle and a valid drivers license.Excellent communication and interpersonal skills.
https://www.jobplacements.com/Jobs/T/Technical-Sales-Representative--Transmission-Pr-1231004-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
4d
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
4d
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Key Responsibilities:Assist in maintaining and reviewing the FSSC 22000 Food Safety Management SystemSupport end-to-end food safety and quality management across the production lifecycleAssist with customer requirements, product specifications, and documentation controlSupport factory trials in line with customer and best-practice standardsParticipate in raw material management, including sensory evaluationsAssist with investigation of customer complaints and rejections using root cause analysisSupport audits and regulatory inspections alongside the Technical ManagerAssist in maintaining supplier quality assurance systemsSupport training and development initiatives within the factoryEnsure all manufactured products have the required technical documentation in placeKey Requirements:BTech or BSc in Food Technology or Food ScienceISO 22000 Internal Auditor certification (Lead Auditor advantageous)Training in HACCP, PRPs, and Food Safety systems2â??3 yearsâ?? experience in a similar technical or food safety role (advantageous)Good understanding of microbiology and food manufacturing processesExperience in the meat industry would be advantageousStrong attention to detail and documentation control skillsGood communication, teamwork, and time management abilitiesTraining in OHS and firefighting would be advantageous
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1249498-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
7d
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Responsibilities:Assist in maintaining and reviewing the FSSC 22000 Food Safety Management SystemSupport end-to-end food safety and quality management across the production lifecycleAssist with customer requirements, product specifications, and documentation controlSupport factory trials in line with customer and best-practice standardsParticipate in raw material management, including sensory evaluationsAssist with investigation of customer complaints and rejections using root cause analysisSupport audits and regulatory inspections alongside the Technical ManagerAssist in maintaining supplier quality assurance systemsSupport training and development initiatives within the factoryEnsure all manufactured products have the required technical documentation in placeRequirements:BTech or BSc in Food Technology or Food ScienceISO 22000 Internal Auditor certification (Lead Auditor advantageous)Training in HACCP, PRPs, and Food Safety systems23 years experience in a similar technical or food safety role (advantageous)Good understanding of microbiology and food manufacturing processesExperience in the meat industry would be advantageousStrong attention to detail and documentation control skillsGood communication, teamwork, and time management abilitiesTraining in OHS and firefighting would be advantageousThis role plays a key part in maintaining food safety systems, supporting audits, managing documentation, and ensuring compliance with statutory, customer, and certification requirements.
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1250400-Job-Search-01-12-2026-04-27-49-AM.asp?sid=gumtree
8d
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Description: User Support & HelpdeskProvide technical support to end users (hardware, software, and network-related issues)Log, track, and resolve support tickets within agreed SLA timeframesDiagnose and troubleshoot desktops, laptops, printers, and peripheral devicesProvide on-site and remote support to usersHardware & Software SupportInstall, configure, and maintain PCs, laptops, printers, and mobile devicesInstall, configure, and support operating systems (Windows / macOS)Install, update, and maintain standard business software and applicationsPerform routine system checks and preventative maintenanceNetwork & ConnectivityAssist with basic network support (LAN/WAN, Wi-Fi, cabling)Troubleshoot internet, email, and connectivity issuesAssist with router, switch, and firewall configuration (basic level)Systems & SecurityAssist with user account management (Active Directory, email accounts, permissions)Apply security updates, patches, and antivirus solutionsSupport backup procedures and data recovery processesAdhere to IT security policies and best practicesDocumentation & AdministrationMaintain accurate documentation of IT assets and configurationsUpdate user guides and technical documentationAssist with IT procurement and stock controlRequirements:Grade 12 (Matric)Relevant IT qualification or certification (A+, N+, IT Support, or similar)13 years experience in an IT support or helpdesk roleValid drivers licence (advantageous)Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1253078-Job-Search-01-19-2026-04-01-14-AM.asp?sid=gumtree
1d
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Non-Negotiable Requirements3 Phase Installation Electrician qualification3â??5 yearsâ?? experience in fault finding, system integration, and solar installationsStrong computer literacy (MS Office, SAP/ERP, and job-specific systems)Proven knowledge of production, engineering, sales, and marketing processesValid driverâ??s licenceKey ResponsibilitiesDeliver reliable technical support with minimal disruptions and high uptimeConduct fault finding and root cause analysis (RCA), providing reports per caseProvide proactive technical updates and resolve issues within SLAPlan and execute preventative maintenance activities, ensuring adherence to schedulesReduce equipment downtime through structured maintenance planningEnsure compliance with ISO maintenance standards, HSE regulations, and auditsMaintain accurate compliance records and achieve high audit scoresResolve customer queries within SLA, ensuring high satisfaction and reduced complaintsSupport lab, storeman, and remote monitoring team membersSkills & CompetenciesProactive and action-orientedStrong analytical and problem-solving abilityPlanning and organisational skillsResilient and adaptable under pressureStrong verbal and written communication skillsCustomer-focused with relationship-building abilityKPIs IncludeTechnical issues resolved within SLA and minimal repeat incidentsMaintenance plan adherence and preventative maintenance completionCompliance audit scores achieved with zero major non-conformancesHigh customer satisfaction with queries resolved promptlyMinimal equipment downtime and optimised use of resourcesTo ApplyOnly candidates who meet the minimum requirements will be considered.Send your CV, qualifications and a head & shoulders photo.If you do not hear from us within 2 weeks, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/O/OM-Technical-Support-1225178-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
4d
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