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Digital Technical Support and Field Sales Trainer
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12 days ago68 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:
Education:
- Technical Support: Provide first-line technical assistance to customers and internal teams, addressing issues related to intraoral scanners, digital workflows, and CoDiagnostiX software
- Installation & Setup: Ensure seamless installation and configuration of hardware and software for new and existing customers
- Training & Education: Deliver engaging training sessions for customers and internal teams on digital solutions, emphasizing their practical applications
- Field Support: Occasionally travel to customer sites to provide hands-on support, troubleshooting, and training
- Product Expertise: Stay up-to-date on Straumann Groups product portfolio, including CoDiagnostiX, and ensure customers are fully informed of the latest innovations
- Documentation: Maintain accurate records of technical support activities, training sessions, and customer interactions
- Collaboration: Work closely with sales and marketing teams to support customer adoption and satisfaction
Education:
- A+ or N+ certification (or equivalent IT qualification).
- 24 years of experience in IT support or a related technical role.
- Basic knowledge of IT infrastructure, including hardware, software, and networking.
- Experience with CAD/CAM systems, dental software, or CoDiagnostiX is an advantage
- Strong troubleshooting and problem-solving abilities
- Excellent communication and interpersonal skills, with the ability to simplify technical concepts for non-technical audiences
- Organizational and time-management skills
- Fluency in English (additional languages are a plus)
- Willingness to travel regionally for customer support and training
- Proactive, adaptable, and eager to learn
https://www.executiveplacements.com/Jobs/D/Digital-Technical-Support-and-Field-Sales-Trainer--1268709-Job-Search-03-05-2026-04-00-48-AM.asp?sid=gumtree
Id Subtitle 1351421861
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Executive Placements
Selling for 1 year
Total Ads5.13K
Active Ads5.13K
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KEY REQUIREMENTS TO MEET FOR CONSIDERATION: You will have a tertiary qualification in the Electronics or LC Electrical Engineering field, coupled with 2-3 years experience in quality control of work in progress and final goods, as well as management of ISO and compliance standards within the plant.You will experience in change control management, supplier and materials quality control, quality document control, as well as equipment calibration and maintenance to ensure the highest quality standardsYou will have excellent report writing skills, be able to communicate effectively to be able to ensure staff are well trained and adhere to the standards implemented, as well as provide non-conformance corrective action.Knowledge of 5S Lean Manufacturing principals and be able to implement and ensure the plant is following th principals and achieve customer targets.You must have a valid drivers licence, own car and a clear criminal and credit record Due to the exceptionally high volume of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.
https://www.jobplacements.com/Jobs/Q/Quality-Technician-1253802-Job-Search-03-12-2026-00-00-00-AM.asp?sid=gumtree
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